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4-Star Hotels Taking Steps Towards Sustainability in Ruiru
30 HOTELS IN AND AROUND RUIRURanking can be influenced by the commissions we receive.20 hotels nearby!
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Sustainability Journey
4 Star
Free Wi-Fi
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Sustainability Journey
4 Star
Parking
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Sustainability Journey
4 Star
Honeymoon
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Sustainability Journey
4 Star
Dog Friendly
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Sustainability Journey
4 Star
Small
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Summary of reviews
Trademark Hotel, a Member of Design Hotels, receives commendations for its prime location within the Village Market, providing guests easy access to shopping, dining, and entertainment options in Nairobi's notable district. This strategic position makes it highly appealing for both leisure and business travelers, particularly those with activities in the nearby Gigiri area. The hotel delivers an outstanding breakfast experience at the Harvest Restaurant, applauded for its variety, quality, and freshness, further supported by an early start that caters to busy schedules. Guests also enjoy a rich dining experience, highlighting fantastic meals at Harvest and Hero—known for sushi—and an excellent culinary offering at BangBang.
The rooms are modern, clean, and designed to blend aesthetics with functionality, featuring comfortable, large beds often described as amazing. Despite some critiques on room compactness and noise from nearby venues, the attention to detail and amenities create an inviting atmosphere. Cleanliness throughout the hotel, from rooms to common areas, consistently impresses guests, contributing to a reliable and comfortable stay.
The exceptional staff significantly enhance the guest experience, praised for their charm, attentiveness, and professionalism. Their dedication and hospitality ensure a memorable visit. The rooftop pool is another highlight, offering a serene escape with stunning views, though the water is unheated. Overall, Trademark Hotel provides a stylish, comfortable, and convenient urban retreat, characterized by its helpful staff and high standards of cleanliness and service.
The rooms are modern, clean, and designed to blend aesthetics with functionality, featuring comfortable, large beds often described as amazing. Despite some critiques on room compactness and noise from nearby venues, the attention to detail and amenities create an inviting atmosphere. Cleanliness throughout the hotel, from rooms to common areas, consistently impresses guests, contributing to a reliable and comfortable stay.
The exceptional staff significantly enhance the guest experience, praised for their charm, attentiveness, and professionalism. Their dedication and hospitality ensure a memorable visit. The rooftop pool is another highlight, offering a serene escape with stunning views, though the water is unheated. Overall, Trademark Hotel provides a stylish, comfortable, and convenient urban retreat, characterized by its helpful staff and high standards of cleanliness and service.
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Sustainability Journey
4 Star
Luxury
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Best Western Nairobi has all the facilities and amenities to cater to the international traveler. Whether guests are here for business or pleasure, they can take comfort knowing that an experienced hotel such as this will anticipate their needs.
Summary of reviews
The Best Western Plus Meridian Hotel is highly favored for its prime location in the heart of Nairobi, providing easy access to key city attractions and establishments. Guests can easily explore the Central Business District, landmarks like the Convention Centre and Masai Market and enjoy the vibrant city atmosphere while benefiting from the hotel's tranquil environment. The convenience of being close to major roads and the airport further enhances its appeal. Despite a few safety concerns at night, the central localization coupled with the commendable staff and clean rooms make it a top recommendation for both business and leisure travelers.
The breakfast offerings at the hotel are consistently praised with guests enjoying a diverse and high-quality buffet that includes an array of hot and cold dishes, fresh fruits, pastries and made-to-order items like omelets. The attentive and professional service at breakfast, often highlighted by individual staff members, enhances the experience. Although minor issues such as the need for more variety or occasional temperature problems are mentioned, the breakfast remains a standout feature.
Dinner at the hotel receives mixed reviews. The ambiance and service are frequently praised and many guests enjoy the delicious and well-prepared dishes with a variety of options, including vegan and gluten-free selections. However, some diners find the menu lacks variety and note occasional disappointments with specific dishes. Despite these critiques, the hotel's dining offerings are generally satisfactory and provide good value for money.
The rooms at Best Western Plus Meridian Hotel are widely recognized for their cleanliness and comfort. Guests appreciate the spaciousness in some rooms and the essential amenities provided. Daily housekeeping ensures that the rooms remain tidy and inviting. However, some reviews point out that the interiors can be dated and issues such as lack of ventilation, small room size and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is positive, especially for short-term stays, thanks to the efficient room service and attentive staff.
Cleanliness is a strong point at the hotel with high standards maintained throughout, including rooms, bathrooms and common areas. The cleaning staff is diligent and thorough, contributing to a comfortable and pleasant stay. Although isolated incidents of mold and unmet expectations were reported, the general feedback on cleanliness is overwhelmingly positive.
Guests frequently commend the impressive hospitality and dedication of the hotel's staff. Described as friendly, welcoming and always ready to assist, they enhance the overall experience with their professionalism and attentiveness. Specific staff members are often noted for their exceptional service. This remarkable customer service consistently exceeds guest expectations.
The WiFi service at the hotel is a mixed experience. While some guests appreciate the strong and fast connections in designated areas like the restaurant, others report significant issues with inconsistency and unreliability in the rooms and on higher floors. Overall, improvement is needed to ensure a more consistent internet experience throughout the hotel.
The spa provides a generally positive experience with excellent service and clean, relaxing facilities. While the spa is appreciated for its value and quality of treatments, some guests noted occasional closures and the need for quick renovations. Despite these issues, the spa remains a positive amenity.
The gym receives mixed reviews, being recognized for its long opening hours and availability of equipment. However, the facility's small size and occasional non-functional machines indicate room for improvement. Nonetheless, it remains a useful amenity for guests seeking to maintain their fitness routines.
The rooftop pool is a unique and appreciated feature, offering stunning city views and a clean, well-maintained environment. The heated pool adds to its appeal, although its small size and occasional maintenance issues are noted drawbacks. Despite these, the pool is a pleasant retreat for guests.
Parking at the hotel is generally praised for its convenience, safety and availability with options like bus and airport parking, valet services and complimentary parking. Although some guests mentioned insufficient spaces, the overall parking experience is positive.
Families find the hotel accommodating with its range of family-friendly rooms and amenities, making it a comfortable and enjoyable stay for visitors with children. The inclusive atmosphere and practical features cater well to family needs.
The breakfast offerings at the hotel are consistently praised with guests enjoying a diverse and high-quality buffet that includes an array of hot and cold dishes, fresh fruits, pastries and made-to-order items like omelets. The attentive and professional service at breakfast, often highlighted by individual staff members, enhances the experience. Although minor issues such as the need for more variety or occasional temperature problems are mentioned, the breakfast remains a standout feature.
Dinner at the hotel receives mixed reviews. The ambiance and service are frequently praised and many guests enjoy the delicious and well-prepared dishes with a variety of options, including vegan and gluten-free selections. However, some diners find the menu lacks variety and note occasional disappointments with specific dishes. Despite these critiques, the hotel's dining offerings are generally satisfactory and provide good value for money.
The rooms at Best Western Plus Meridian Hotel are widely recognized for their cleanliness and comfort. Guests appreciate the spaciousness in some rooms and the essential amenities provided. Daily housekeeping ensures that the rooms remain tidy and inviting. However, some reviews point out that the interiors can be dated and issues such as lack of ventilation, small room size and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is positive, especially for short-term stays, thanks to the efficient room service and attentive staff.
Cleanliness is a strong point at the hotel with high standards maintained throughout, including rooms, bathrooms and common areas. The cleaning staff is diligent and thorough, contributing to a comfortable and pleasant stay. Although isolated incidents of mold and unmet expectations were reported, the general feedback on cleanliness is overwhelmingly positive.
Guests frequently commend the impressive hospitality and dedication of the hotel's staff. Described as friendly, welcoming and always ready to assist, they enhance the overall experience with their professionalism and attentiveness. Specific staff members are often noted for their exceptional service. This remarkable customer service consistently exceeds guest expectations.
The WiFi service at the hotel is a mixed experience. While some guests appreciate the strong and fast connections in designated areas like the restaurant, others report significant issues with inconsistency and unreliability in the rooms and on higher floors. Overall, improvement is needed to ensure a more consistent internet experience throughout the hotel.
The spa provides a generally positive experience with excellent service and clean, relaxing facilities. While the spa is appreciated for its value and quality of treatments, some guests noted occasional closures and the need for quick renovations. Despite these issues, the spa remains a positive amenity.
The gym receives mixed reviews, being recognized for its long opening hours and availability of equipment. However, the facility's small size and occasional non-functional machines indicate room for improvement. Nonetheless, it remains a useful amenity for guests seeking to maintain their fitness routines.
The rooftop pool is a unique and appreciated feature, offering stunning city views and a clean, well-maintained environment. The heated pool adds to its appeal, although its small size and occasional maintenance issues are noted drawbacks. Despite these, the pool is a pleasant retreat for guests.
Parking at the hotel is generally praised for its convenience, safety and availability with options like bus and airport parking, valet services and complimentary parking. Although some guests mentioned insufficient spaces, the overall parking experience is positive.
Families find the hotel accommodating with its range of family-friendly rooms and amenities, making it a comfortable and enjoyable stay for visitors with children. The inclusive atmosphere and practical features cater well to family needs.
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4 Star
Sustainability Journey
Golf
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Summary of reviews
Skynest Residences by CityBlue in Nairobi is highly praised for its strategic location in the vibrant Westlands area, offering guests easy access to Nairobi's attractions, shopping centers, and diverse dining options. The rooftop pool affords a stunning panoramic view of the city, enhancing the guest experience with beautiful sunsets in a modern and secure setting.
The accommodations are well-received, with spacious and clean apartments that provide a homely atmosphere. Modern furnishings, cleanliness, and excellent facilities like a well-equipped gym and pool table contribute to a relaxing stay. Although some room views vary in terms of privacy, most guests enjoy the quiet ambiance and the cozy beds.
The staff at Skynest Residences receive commendations for their friendliness and exemplary service, with specific team members like Sarah, Edward, James, and Anthony noted for their professionalism and helpful demeanor. Their efforts significantly enhance the overall experience, providing a welcoming and attentive environment.
Despite mixed reviews about the breakfast offerings, generally found to have a satisfying yet limited selection, the convenience of in-room dining options is appreciated. Areas for improvement have been noted, particularly regarding the diversity and value of breakfast options.
Exceptional cleanliness throughout the property is frequently highlighted, contributing to a sense of safety and well-being. The hotel’s maintenance and proactive service reinforce a tidy and pleasant atmosphere for guests, making Skynest Residences a desirable option for business and leisure travelers seeking comfortable and modern accommodation in Nairobi.
The accommodations are well-received, with spacious and clean apartments that provide a homely atmosphere. Modern furnishings, cleanliness, and excellent facilities like a well-equipped gym and pool table contribute to a relaxing stay. Although some room views vary in terms of privacy, most guests enjoy the quiet ambiance and the cozy beds.
The staff at Skynest Residences receive commendations for their friendliness and exemplary service, with specific team members like Sarah, Edward, James, and Anthony noted for their professionalism and helpful demeanor. Their efforts significantly enhance the overall experience, providing a welcoming and attentive environment.
Despite mixed reviews about the breakfast offerings, generally found to have a satisfying yet limited selection, the convenience of in-room dining options is appreciated. Areas for improvement have been noted, particularly regarding the diversity and value of breakfast options.
Exceptional cleanliness throughout the property is frequently highlighted, contributing to a sense of safety and well-being. The hotel’s maintenance and proactive service reinforce a tidy and pleasant atmosphere for guests, making Skynest Residences a desirable option for business and leisure travelers seeking comfortable and modern accommodation in Nairobi.
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Sustainability Journey
4 Star
Pool
Heated Pool
Outdoor Pool
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Summary of reviews
PrideInn Westlands Luxury Boutique Hotel offers an exceptional experience for guests visiting Nairobi, prominently positioned in the heart of the vibrant Westlands. Its enviable location provides convenient access to popular attractions, shopping malls, and a lively array of dining options and bars, making it an ideal base for both sightseeing and leisure activities. Despite the central placement, guests enjoy a serene retreat amidst the city's bustling atmosphere, highlighted by a quiet terrace perfect for relaxation.
The hotel receives high praise for its dining experiences, particularly its breakfast, which is consistently described as delicious and plentiful. Guests appreciate the variety during high season buffets and the quality of à la carte offerings during low season. Though breakfast requires pre-ordering, the friendly and helpful service enhances the overall experience. The restaurant's 24-hour service ensures dining flexibility, with an excellent chef preparing Indian and continental dishes that delight diners despite occasional delays. Outdoor seating further enhances the charming dining atmosphere.
Accommodations at PrideInn Westlands Luxury Boutique Hotel are equally impressive, with visitors commending the beautifully decorated rooms equipped with modern amenities. Spacious and thoughtfully laid out, these rooms provide comfort with luxurious bedding and effective air conditioning. While not entirely soundproof, the quiet ambience maintains a sense of tranquility. The hotel’s exceptional cleanliness extends from the rooms to communal areas, creating a fresh and welcoming environment complemented by daily service touches.
The hotel's staff is consistently recognized for their outstanding dedication and quality of service. Friendly, responsive, and accommodating, they ensure all guests’ needs are met with warmth and professionalism. Edith, at reception, is notably appreciated for her exceptional friendliness and helpfulness. This exemplary service, alongside the hotel's tranquil and organized facility, leaves a lasting positive impression, making PrideInn Westlands Luxury Boutique Hotel a top choice for travelers seeking a luxurious and memorable stay in Nairobi.
The hotel receives high praise for its dining experiences, particularly its breakfast, which is consistently described as delicious and plentiful. Guests appreciate the variety during high season buffets and the quality of à la carte offerings during low season. Though breakfast requires pre-ordering, the friendly and helpful service enhances the overall experience. The restaurant's 24-hour service ensures dining flexibility, with an excellent chef preparing Indian and continental dishes that delight diners despite occasional delays. Outdoor seating further enhances the charming dining atmosphere.
Accommodations at PrideInn Westlands Luxury Boutique Hotel are equally impressive, with visitors commending the beautifully decorated rooms equipped with modern amenities. Spacious and thoughtfully laid out, these rooms provide comfort with luxurious bedding and effective air conditioning. While not entirely soundproof, the quiet ambience maintains a sense of tranquility. The hotel’s exceptional cleanliness extends from the rooms to communal areas, creating a fresh and welcoming environment complemented by daily service touches.
The hotel's staff is consistently recognized for their outstanding dedication and quality of service. Friendly, responsive, and accommodating, they ensure all guests’ needs are met with warmth and professionalism. Edith, at reception, is notably appreciated for her exceptional friendliness and helpfulness. This exemplary service, alongside the hotel's tranquil and organized facility, leaves a lasting positive impression, making PrideInn Westlands Luxury Boutique Hotel a top choice for travelers seeking a luxurious and memorable stay in Nairobi.
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Sustainability Journey
4 Star
Nightlife
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Sustainability Journey
4 Star
Dog Friendly
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Sustainability Journey
4 Star
Pool
Heated Pool
Indoor Pool
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Summary of reviews
The Sarova Panafric Hotel, Nairobi Upper Hill in Nairobi offers guests a prime location to explore the city with easy access to the city center, making it a great option for business and leisure travelers alike. Guests are impressed with the hotel's cleanliness and attention to detail, particularly in their recently renovated rooms. The hotel staff is accommodating, friendly and provides exceptional customer service with particular mentions to Agnela, Benson, Nickson, Christine and Moren. Guests also rave about the hotel's spa facilities, especially the sauna, steam room and massage services with special mention to Caroline. The pool area is clean and beautiful with some guests describing it as fantastic and stunning and the Sunday brunch vibe being particularly enjoyable for some guests. While the breakfast options received mixed reviews, the buffet is impressive and the restaurant's outdoor patio is beautiful. The hotel is a great choice for visiting business professionals, but remote workers may find it hard to find a suitable working environment. Overall, guests report being blown away by the hotel's hospitality and professionalism, making their stay a memorable one.
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Sustainability Journey
4 Star
Spa
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Summary of reviews
Vignette Collection -Fairview Hotel Nairobi receives widespread acclaim for its exceptional features and services, making it a top choice for both leisure and business travelers. Nestled in a central location amidst lush tropical gardens, this charming hotel offers a unique oasis in downtown Nairobi, combining historical charm with modern conveniences. The hotel is conveniently positioned near major airports and offers easy access to Nairobi's city center, while the surrounding neighborhood is praised for its safety and tranquility.
Guests consistently highlight the hotel's breakfast as a standout, with a generous buffet that caters to diverse tastes. The inclusion of freshly made selections, such as made-to-order omelettes and an intercontinental spread, enhances the delightful dining experience. Dinner also receives praise, with three distinct restaurants offering a broad range of culinary delights, including a popular Italian eatery. The ambiance is enriched by live music by the pool, further enhancing the dining experience.
Accommodation at Fairview Hotel is well-received, with rooms noted for their cleanliness, spaciousness, and comfort. Guests enjoy a restful stay with super comfortable beds and appreciate the thoughtful combination of traditional charm and modern amenities. Despite some rooms being smaller or slightly dated, they are equipped with all necessary conveniences. The hotel's immaculate cleanliness extends to its beautiful gardens and inviting pool area, which serves as a serene retreat for relaxation.
The staff at Fairview Hotel are commended for their exceptional hospitality, characterized by warmth, friendliness, and attention to detail. Their commitment to guest satisfaction enhances the overall experience, leaving a lasting impression on visitors. Business travelers find the hotel's facilities and location ideal, with a business center and upgraded room options catering to their specific needs.
Overall, Vignette Collection -Fairview Hotel Nairobi offers a unique and personal experience that sets it apart from typical chain hotels. With delightful dining, a serene atmosphere, superb service, and a convenient location, it’s a highly recommended choice for anyone visiting Nairobi.
Guests consistently highlight the hotel's breakfast as a standout, with a generous buffet that caters to diverse tastes. The inclusion of freshly made selections, such as made-to-order omelettes and an intercontinental spread, enhances the delightful dining experience. Dinner also receives praise, with three distinct restaurants offering a broad range of culinary delights, including a popular Italian eatery. The ambiance is enriched by live music by the pool, further enhancing the dining experience.
Accommodation at Fairview Hotel is well-received, with rooms noted for their cleanliness, spaciousness, and comfort. Guests enjoy a restful stay with super comfortable beds and appreciate the thoughtful combination of traditional charm and modern amenities. Despite some rooms being smaller or slightly dated, they are equipped with all necessary conveniences. The hotel's immaculate cleanliness extends to its beautiful gardens and inviting pool area, which serves as a serene retreat for relaxation.
The staff at Fairview Hotel are commended for their exceptional hospitality, characterized by warmth, friendliness, and attention to detail. Their commitment to guest satisfaction enhances the overall experience, leaving a lasting impression on visitors. Business travelers find the hotel's facilities and location ideal, with a business center and upgraded room options catering to their specific needs.
Overall, Vignette Collection -Fairview Hotel Nairobi offers a unique and personal experience that sets it apart from typical chain hotels. With delightful dining, a serene atmosphere, superb service, and a convenient location, it’s a highly recommended choice for anyone visiting Nairobi.
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4 Star
Sustainability Journey
Family
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Sustainability Journey
4 Star
Parking
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Sustainability Journey
4 Star
All-Inclusive Packages
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Summary of reviews
The Hilton Garden Inn Nairobi Airport garners extensive praise for its strategic and convenient location, particularly for travelers in transit or those requiring close proximity to Jomo Kenyatta International Airport. The hotel's short distance from the airport, coupled with its impeccable and punctual shuttle service, makes it an ideal choice for layovers, transits and overnight stays. The surrounding area is generally quiet, enhancing its appeal for those needing restful sleep during layovers.
Guests frequently commend the breakfast experience, highlighting the extensive variety of delicious and fresh food options, including delectable waffles and excellent coffee from an espresso machine. The inclusivity of non-dairy and gluten-free options adds to the dining appeal. Despite some mentions of higher pricing, the overall sentiment remains highly favorable, identifying breakfast as a significant perk of the hotel.
Dinner offerings receive mixed reviews with many guests praising the variety and quality of the meals, especially the evening buffet. The restaurant and bar area, including an outdoor seating option, are appreciated for providing a pleasant dining experience. While some guests find the food excellent and reasonably priced, others suggest room for improvement regarding menu variety and pricing.
The rooms are consistently described as clean, spacious and quiet, offering modern amenities and a comfortable, restful stay. The soundproofing and well-appointed furnishings contribute to a peaceful environment. Guests highlight the large, comfortable beds, particularly the king-size ones, enhancing the overall comfort of their stay.
Cleanliness standards at the hotel are highly commended with guests frequently praising the spotlessly clean rooms, well-furnished interiors and the immaculate upkeep of common areas. The housekeeping staff receive specific accolades for maintaining these high standards.
The quality of the staff is a standout feature with numerous reviews highlighting their friendliness, competence and helpfulness. The efficient check-in process and attentiveness ensure a positive experience for guests.
The rooftop pool is a popular amenity, providing a relaxing space and adding to the hotel's appeal. Although there are some concerns about the pool's cleanliness and occasional maintenance issues, its aesthetic and the relaxation it offers make it a valued feature.
In summary, the Hilton Garden Inn Nairobi Airport is highly recommended for its exceptional location, comfortable and clean rooms, excellent service and impressive breakfast. With mostly positive reviews, it stands out as a convenient and reliable choice for travelers seeking proximity to the airport.
Guests frequently commend the breakfast experience, highlighting the extensive variety of delicious and fresh food options, including delectable waffles and excellent coffee from an espresso machine. The inclusivity of non-dairy and gluten-free options adds to the dining appeal. Despite some mentions of higher pricing, the overall sentiment remains highly favorable, identifying breakfast as a significant perk of the hotel.
Dinner offerings receive mixed reviews with many guests praising the variety and quality of the meals, especially the evening buffet. The restaurant and bar area, including an outdoor seating option, are appreciated for providing a pleasant dining experience. While some guests find the food excellent and reasonably priced, others suggest room for improvement regarding menu variety and pricing.
The rooms are consistently described as clean, spacious and quiet, offering modern amenities and a comfortable, restful stay. The soundproofing and well-appointed furnishings contribute to a peaceful environment. Guests highlight the large, comfortable beds, particularly the king-size ones, enhancing the overall comfort of their stay.
Cleanliness standards at the hotel are highly commended with guests frequently praising the spotlessly clean rooms, well-furnished interiors and the immaculate upkeep of common areas. The housekeeping staff receive specific accolades for maintaining these high standards.
The quality of the staff is a standout feature with numerous reviews highlighting their friendliness, competence and helpfulness. The efficient check-in process and attentiveness ensure a positive experience for guests.
The rooftop pool is a popular amenity, providing a relaxing space and adding to the hotel's appeal. Although there are some concerns about the pool's cleanliness and occasional maintenance issues, its aesthetic and the relaxation it offers make it a valued feature.
In summary, the Hilton Garden Inn Nairobi Airport is highly recommended for its exceptional location, comfortable and clean rooms, excellent service and impressive breakfast. With mostly positive reviews, it stands out as a convenient and reliable choice for travelers seeking proximity to the airport.
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Sustainability Journey
4 Star
Pool
Heated Pool
Outdoor Pool
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Situated in the heart of Nairobi's financial district, Crowne Plaza Nairobi is a modern and luxurious business hotel. Due to its convenient location, the hotel is ideal for both business and leisure travellers.
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Sustainability Journey
4 Star
Business
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Summary of reviews
The Swiss Lenana Mount Hotel in Nairobi is lauded for its favorable location, offering a balance between convenience and tranquility. Situated near the city center in a quiet and safe neighborhood, it provides easy access to key areas while ensuring a peaceful retreat for its guests. The rooftop views and the friendly demeanor of staff further enhance the experience.
Breakfast at the hotel is highly praised for its variety and flavor, catering to both Western and Kenyan tastes with options for freshly prepared dishes. Guests find the buffet excellent, enjoying a wide array of foods from fruits and pancakes to traditional porridge. The cheerful and helpful staff at the breakfast service add a positive touch to the dining experience.
Dinner receives positive feedback for food quality, although wait times can be long and the menu leans heavily towards Chinese cuisine, which may not suit everyone's palate. Despite these minor issues, the meals are generally well-received.
Rooms at the hotel are appreciated for their comfort, spaciousness and cleanliness. The modern design and amenities like mini fridges, tea and coffee facilities and hygiene kits are valued by guests. The beds, while receiving mixed reviews on firmness, are often noted as comfortable. Guests particularly enjoy the panoramic city views from deluxe rooms with floor-to-ceiling windows.
The hotel maintains a high cleanliness standard with the housekeeping staff receiving commendations for their friendliness and efficiency. Some areas, such as common spaces and the pool, occasionally fall short, but overall, the property is clean and well-maintained.
The staff at Swiss Lenana Mount Hotel are a highlight, consistently praised for their friendliness, professionalism and attention to detail. Specific staff members are often noted for their exceptional service, contributing to a welcoming and accommodating atmosphere.
The WiFi service presents a mixed experience with some guests finding it adequate, while others report significant connectivity issues. Similarly, the pool, despite its appealing rooftop location, is often criticized for its cleanliness and water temperature, leaving some guests disappointed.
Overall, the Swiss Lenana Mount Hotel stands out for its convenient location, excellent breakfast offerings, comfortable rooms and exceptional staff, making it a highly recommended choice for travelers seeking a pleasant stay in Nairobi.
Breakfast at the hotel is highly praised for its variety and flavor, catering to both Western and Kenyan tastes with options for freshly prepared dishes. Guests find the buffet excellent, enjoying a wide array of foods from fruits and pancakes to traditional porridge. The cheerful and helpful staff at the breakfast service add a positive touch to the dining experience.
Dinner receives positive feedback for food quality, although wait times can be long and the menu leans heavily towards Chinese cuisine, which may not suit everyone's palate. Despite these minor issues, the meals are generally well-received.
Rooms at the hotel are appreciated for their comfort, spaciousness and cleanliness. The modern design and amenities like mini fridges, tea and coffee facilities and hygiene kits are valued by guests. The beds, while receiving mixed reviews on firmness, are often noted as comfortable. Guests particularly enjoy the panoramic city views from deluxe rooms with floor-to-ceiling windows.
The hotel maintains a high cleanliness standard with the housekeeping staff receiving commendations for their friendliness and efficiency. Some areas, such as common spaces and the pool, occasionally fall short, but overall, the property is clean and well-maintained.
The staff at Swiss Lenana Mount Hotel are a highlight, consistently praised for their friendliness, professionalism and attention to detail. Specific staff members are often noted for their exceptional service, contributing to a welcoming and accommodating atmosphere.
The WiFi service presents a mixed experience with some guests finding it adequate, while others report significant connectivity issues. Similarly, the pool, despite its appealing rooftop location, is often criticized for its cleanliness and water temperature, leaving some guests disappointed.
Overall, the Swiss Lenana Mount Hotel stands out for its convenient location, excellent breakfast offerings, comfortable rooms and exceptional staff, making it a highly recommended choice for travelers seeking a pleasant stay in Nairobi.
Categories
Sustainability Journey
4 Star
Spa
From $120
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Categories
Sustainability Journey
4 Star
Parking
$
Info
Summary of reviews
La Maison Royale South C in Nairobi emerges as a highly favored choice for travelers, particularly due to its strategic location near major airports, providing easy access to Jomo Kenyatta International Airport and Wilson Airport. The hotel offers a peaceful and secure environment, complemented by friendly and attentive staff who go out of their way to make guests feel welcome, as well as clean and modern rooms equipped with all necessary amenities.
Guests praise the delightful breakfast buffet, noted for its variety and healthy options, adding to the enjoyment of their stay. Indian cuisine featured in the restaurant stands out as a highlight, though some improvements could be made in service efficiency and menu diversity. Despite occasional mixed feedback on WiFi connectivity, many guests found it reliable and strong in key areas, facilitating convenient communication.
Comfortable beds are a standout feature, consistently ensuring a restful night's sleep. The hotel's cleanliness is commended, with a meticulous approach that enhances the overall guest experience. The well-equipped rooms, modern facilities, and a welcoming atmosphere contribute positively, making La Maison Royale South C a favored choice for business travelers and tourists seeking value for money and convenience.
Guests praise the delightful breakfast buffet, noted for its variety and healthy options, adding to the enjoyment of their stay. Indian cuisine featured in the restaurant stands out as a highlight, though some improvements could be made in service efficiency and menu diversity. Despite occasional mixed feedback on WiFi connectivity, many guests found it reliable and strong in key areas, facilitating convenient communication.
Comfortable beds are a standout feature, consistently ensuring a restful night's sleep. The hotel's cleanliness is commended, with a meticulous approach that enhances the overall guest experience. The well-equipped rooms, modern facilities, and a welcoming atmosphere contribute positively, making La Maison Royale South C a favored choice for business travelers and tourists seeking value for money and convenience.
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Sustainability Journey
4 Star
Pool
Indoor Pool
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