Citrus Suites Redlands Loma Linda Hotel is prominently positioned in the heart of the Inland Empire, providing guests with easy access to major freeways, local landmarks such as the Loma Linda Medical Center, and a variety of dining and shopping options within walking distance. Despite its proximity to highways, the location offers a peaceful and family-friendly atmosphere complemented by the convenience of an indoor pool, adding to its appeal for both short and extended stays.
The hotel's breakfast service receives high praise, with guests delighted by the wide variety of offerings including eggs, sausage, waffles, and more, set in a clean and organized environment. While some guests mention minor issues with specific dishes, the overall quality, abundance, and pleasant start to the day provided by the breakfast more than compensates for these small criticisms.
Rooms at Citrus Suites are consistently lauded for their spaciousness, cleanliness, and comfort. Large rooms equipped with modern amenities such as a TV, wet bar, and fridge provide a cozy retreat, and the effective soundproofing ensures a quiet experience despite the hotel's location near the highway. Minor signs of wear in some rooms are noted but do not significantly detract from the overall positive impression. Guests find exceptional value in the accommodations, especially for the price.
Cleanliness stands out as a hallmark of the hotel, with visitors frequently commending the spotless condition of both rooms and facilities, accompanied by a fresh and pleasant scent upon arrival. The hotel's staff, noted for their friendliness and professionalism, greatly enhance the guest experience. The front desk and housekeeping teams consistently deliver excellent service, contributing to the welcoming and familial atmosphere.
The indoor heated pool and jacuzzi are favorites among guests, offering a clean, inviting environment perfect for relaxation. Families particularly enjoy the pool, while the in-room hot tubs add an extra layer of luxury and relaxation, despite occasional maintenance complaints.
Moreover, the hotel’s beds receive widespread acclaim for their exceptional comfort, contributing significantly to a restful night’s sleep. With comfortable beds, clean rooms, and luxurious amenities, Citrus Suites Redlands Loma Linda Hotel provides guests with a highly satisfying stay, making it a recommended choice for visitors seeking convenience, comfort, and quality service.
Extended Stay America Suites - Redlands is frequently praised for its strategic location, which is both convenient and family-friendly. Guests appreciate its proximity to local dining options, stores, and public transportation, including direct links to the Metrolink trail, all contributing to a hassle-free exploration of Redlands and neighboring areas. The pet-friendly environment, spacious rooms, and ample parking further enhance the appeal.
Visitors commend the cleanliness and comfort of the rooms, as well as the well-maintained exterior, fostering a welcoming atmosphere. Many guests find the accommodations satisfactory, with some enjoying features like regular-sized refrigerators and stove tops. An exceptionally friendly and accommodating staff contributes to the positive experience, with managers and team members known for their dedication to enhancing guest comfort.
While there are noted areas for improvement, particularly concerning room cleanliness and maintenance, the overall guest experience remains largely favorable due to the combined benefits of location, cleanliness, and excellent customer service.
Nestled in the heart of Big Bear Lake, the Holiday Inn Resort The Lodge at Big Bear Lake by IHG, boasts an enviable location that consistently impresses guests. The hotel is conveniently situated near Big Bear Lake Village, allowing visitors easy access to shops, restaurants and boutiques. Proximity to the main boulevard, nightlife options, essential amenities, mountains and the lake makes it ideal for exploring the local offerings without extensive travel. The surrounding area is described as beautiful and incredibly convenient, further enhancing the hotel's appeal.
Guests have varied experiences with breakfast at the hotel. While some praise the quality of the food and the attentive, friendly staff, others are disappointed by the additional cost for breakfast and operational inconsistencies, such as unexpected restaurant closures and long wait times. Specific complaints include the lack of coffee and incomplete breakfast servings, indicating a need for service improvement despite the generally positive dining experiences.
The rooms receive mixed reviews. Many guests appreciate their cleanliness, comfort and spaciousness and commend the friendly and attentive staff. However, common complaints include outdated decor, bad smells, ant infestations and issues with room functionality like clogged drains and broken furniture. The thin walls leading to noise disturbances and a lack of daily housekeeping due to understaffing are noted areas for improvement.
Cleanliness is a strong point for the hotel with numerous guests highlighting the pristine condition of the rooms and common areas. Despite the property being slightly outdated, it is well-maintained, contributing to a positive, comfortable stay.
Staff interactions at the hotel offer a mix of experiences. Many guests describe the staff as friendly, accommodating and professional, particularly praising the morning staff and receptionists. However, some guests report encounters with rude, disrespectful and unhelpful front desk staff, suggesting inconsistency in customer service.
The pool area is well-received with guests appreciating its nice appearance, perfect temperature and cleanliness. The outdoor hot tub also garners compliments, though there are occasional mentions of cleanliness issues and pool closures.
Lastly, the comfort of the beds receives mixed feedback. While many guests find the beds comfortable with clean linens and fluffy pillows, others describe the beds as uncomfortable and outdated with flattened pillows. Despite these inconsistencies, some guests report a restful night's sleep.
Overall, the Holiday Inn Resort The Lodge at Big Bear Lake by IHG, stands out for its prime location and dedication to cleanliness, making it a reliable choice for travelers, though it has areas needing improvement in breakfast service, room updates and staff consistency.
AI-generatedFeatures a gym and is pet-friendly. Offers free Wi-Fi and air conditioning, ensuring a comfortable stay. Provides amenities suitable for extended stays.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 76 hotels in and around Running Springs