InterContinental Jeddah by IHG, stands out for its prime location along Corniche Road in the Hamra area, providing guests with stunning sea views and easy access to the beach and tourist attractions like the Jeddah fountain. The central location's convenience is enhanced by the short distance to the city center and business districts, making it an ideal choice for both business and leisure travelers.
The breakfast experience receives high praise for its variety and quality, catering to both local and international tastes. While the food is commendable, the cost is often viewed as high. Dinner at the hotel also boasts excellent taste and service but faces criticism for its high prices and limited menu variety.
Room experiences are mixed. Guests appreciate the spaciousness, cleanliness and some nice touches like lavender scents and amenities such as a Nespresso machine. However, many find the rooms dated with old furnishings and cleanliness issues detracting from their stay. Noise levels and slow room service are additional concerns.
Cleanliness in public areas is generally well-maintained, but certain rooms and furniture are outdated and need replacement. Guests highlight the need for more attention to details in some areas, such as bathrooms and the spa.
Staff at the hotel earn high marks for their professionalism, friendliness and exceptional service with special mentions of helpful individuals at the reception and breakfast service. There are occasional mentions of slow responses and minor dissatisfaction with reception staff at times, but overall, the staff contribute significantly to the positive guest experience.
WiFi access is available throughout the property, though some guests report connectivity issues and slower speeds at peak times. The spa and gym receive mixed feedback with guests enjoying the facilities but noting that both need better maintenance and updates. The pool is appreciated for its size and cleanliness but requires substantial updates and better supervision.
Parking is generally convenient and free, though sometimes challenging due to limited slots. The hotel is family-friendly, providing a comfortable environment for guests of all ages. Beds receive positive remarks for comfort, though some guests note issues with worn-out bed sheets and the bed height.
Overall, InterContinental Jeddah is a favored choice for its location, staff and some strong amenities, though it has areas that require improvement to fully meet five-star expectations.
Categories
Pool Swim Up Bar
Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Ruways