Villa Asimba is a charming bed and breakfast located in a peaceful neighborhood on the outskirts of Kigali. Guests praise its central location, which offers easy access to the city's attractions without being affected by noise pollution. The breakfast is a highlight of the stay with guests raving about its freshness, diversity and presentation. The rooms are spacious, clean and comfortable with cozy retro-style decor. The staff, particularly the owners Justine and Isabelle, are outstandingly friendly and accommodating, going above and beyond to make guests feel at home. Overall, Villa Asimba offers a warm and welcoming atmosphere, excellent service and personal care from the staff, making it a highly recommended choice for a stay in Kigali.
Hotel des Mille Collines is a great option for those visiting Kigali with many guests describing its location as "perfect" or "fantastic". The breakfast is a highlight for many with a "comprehensive" buffet that includes both local and continental cuisines. The dining experience at the hotel is mixed, but the staff and restaurant have garnered praise from guests. The rooms are generally clean and tidy, but some areas could use an upgrade. The staff at Hotel des Mille Collines consistently exceed guests' expectations with their excellent hospitality, customer service and professionalism. The hotel's wifi connectivity has mixed reviews, but it seems to be improving. The pool is a standout feature of the hotel with many guests describing it as serene and beautiful. Business travelers can also benefit from the hotel's convenient location and smooth airport transfer service. Overall, Hotel des Mille Collines offers a pleasant ambiance, clean premises and friendly staff, making it a great option for travelers.
The Kigali Serena Hotel is a great choice for a luxurious and relaxing stay in Kigali. Guests raved about the exceptional breakfast with great food choices and many venue options to choose from. The rooms are beautiful with generously-sized and well-stocked amenities, although some minor issues were noted. The staff are exceptional with friendly and welcoming attitudes that really make a difference. The outdoor pool is a highlight with large size and great views, allowing guests to soak up the sun and enjoy the hotel's serene atmosphere. Despite some needed renovations and updates, the Kigali Serena Hotel is definitely worth a visit.
The Grand Legacy Hotel is known for its exceptional staff who go above and beyond to provide courteous and friendly service. Countless reviews praise the front desk clerks for their fast and accommodating service with Leoncie and other receptionists receiving special mention. The management staff is also superb and always ready to assist guests in any way they can. The hotel's warm and professional staff creates a welcoming atmosphere that international guests have described as "very friendly." Overall, you can expect top-notch service during your stay at the Grand Legacy Hotel.
The Lemigo Hotel is a highly recommended choice for those attending conferences and events at the nearby Kigali Convention Center. Its location is considered wonderful and excellent for exploring the city. The spacious and well-located rooms with great views overlooking Kigali are highly praised by guests, despite some experiencing a mould smell in the bathrooms. The staff at Lemigo Hotel are recognized for their professionalism and world-class service with many guests appreciating their friendliness, helpfulness and attentiveness. Although some guests noted that breakfast service could improve, the overall quality of staff service is highly praised. Overall, Lemigo Hotel provides a comfortable and pleasant stay with quality staff service.
The Radisson Blu Hotel & Convention Centre Kigali is a highly recommended 5-star hotel with exceptional facilities and services. Its central location and proximity to the Kigali Conference Centre make it an ideal choice for business travelers, while families can also enjoy its comfortable and clean rooms. The hotel's standout features include its fantastic breakfast with a wide variety of local and international cuisine, its impressive swimming pool and its exceptional staff who provide hospitable and helpful service. Guests praise the hotel's cleanliness and quiet surroundings and its well-designed and well-maintained rooms. While some minor issues exist, such as the need for a printer in the business center and Covid-19 restrictions, the hotel's exceptional quality outweighs any inconveniences. Overall, the Radisson Blu Hotel & Convention Centre Kigali is a luxurious and pleasant destination for anyone planning a trip to Kigali.
The Ubumwe Grande Hotel in Kigali is a highly recommended hotel for travelers looking for a comfortable and modern stay with exceptional service. The hotel's location is perfect for city exploration, shopping and relaxation with stunning city views from the rooms and rooftop pool. The breakfast is diverse and well-presented with interesting African embellishments and the staff is outstanding, super-friendly and carefully attentive to guests' needs. The rooms are spacious, clean and modern with amazing views of the city hills and the hotel's dedication to cleanliness is exceptional. While there were some instances of dishonesty from some staff, guests were pleased with the polite and respectful service provided by the hotel staff. Overall, the Ubumwe Grande Hotel is a unique and comfortable place to stay with a focus on cleanliness, modernity and exceptional service.
Park Inn by Radisson, Kigali is an excellent choice for both leisure and work with its perfect location on top of a lush hill providing a beautiful vista and surrounded by restaurants. Guests appreciate the hotel's security and cleanliness, making it a comfortable and secure environment. The staff is also exceptional with many reviews praising them for their hospitality, friendliness and helpfulness. Special mentions were given to Mr. Frank, Brian from the kitchen and the Chef. From the moment you arrive, the staff will go out of their way to ensure your stay is nothing short of amazing. We highly recommend Park Inn by Radisson, Kigali for an unforgettable experience in the city.
The Kigali Marriott Hotel is a highly praised 5-star hotel with exceptional service and attention to detail. Guests rave about the hotel's excellent location, cleanliness and ambiance. The breakfast is described as delicious and plentiful with lots of choices and traditional dishes to sample. The rooms are spacious, clean and well-equipped with modern amenities. The staff is friendly, helpful and professional with some staff members highlighted for their extreme friendliness. The outdoor pool is beautiful and perfect for a refreshing dip on a hot day. The hotel is perfect for business travelers with excellent facilities and services. Overall, the Kigali Marriott Hotel is a great choice for those seeking comfort, cleanliness and exceptional service.
Lake Kivu Serena Hotel is a top-rated hotel that offers guests a unique and picturesque location right on the edge of Lake Kivu with stunning views from the balcony and beach. The hotel's great equipment, amazing breakfast and friendly service from staff make it an ideal spot for a memorable African vacation. The breakfast is outstanding with a wide variety of food and fruit juices, including gluten-free and soy milk options. The hotel provides a range of rooms and suites that are big, comfortable and clean. Some guests suggest the rooms could use updating, but overall they appreciate the spaciousness and comfort. The staff is excellent and professional, offering great and friendly service everywhere. The hotel has an amazing swimming pool that is clean, relaxing and the perfect spot to unwind and soak up the sun. Though some guests had minor issues with the checkout process and early evening dinner by the pool, overall, Lake Kivu Serena Hotel's facilities are exceptional, particularly the pool and surroundings, making it the perfect destination for travelers seeking a comfortable and welcoming stay.
Four Points by Sheraton Kigali stands out as a top choice for travelers due to its strategic location, exceptional service, and outstanding amenities. Nestled in the heart of Kigali's vibrant city center, the hotel offers an ideal base for exploring the bustling capital of Rwanda. Guests appreciate its proximity to essential services, shops, and the commercial district, while the quiet streets surrounding the hotel provide a pleasant environment for strolling.
A key highlight of staying at Four Points by Sheraton Kigali is its delightful breakfast experience. Guests consistently praise the plentiful and varied breakfast options, catering to diverse tastes and ensuring a satisfying start to the day. The quality of the food is frequently noted as excellent, and the friendliness of the staff enhances the overall dining experience.
The hotel's rooms impress with their modern design and cleanliness. Although some rooms may be smaller than anticipated, they maintain a high standard of quality and come with all necessary amenities. Visitors enjoy the spaciousness of the suites and the comfort of the clean and cozy beds, contributing to a restful stay.
The hotel's commitment to cleanliness and comfort creates a serene and relaxing ambiance, making it a home-away-from-home for travelers. Security and helpful staff further enhance the experience, ensuring a pleasant stay.
Four Points by Sheraton Kigali is also lauded for its exceptional service, with dedicated and well-trained staff praised for their friendliness, efficiency, and professionalism. Specific staff members are often highlighted for their exceptional efforts in making guests' stays memorable.
The pool area is another standout feature, offering a beautiful layout and an excellent poolside bar. Guests enjoy the lively atmosphere, complemented by a DJ and good food options. While there are occasional suggestions for improvements, the pool area remains a favored spot for relaxation.
Overall, Four Points by Sheraton Kigali delivers a welcoming and accommodating environment that enhances the experience for its guests, promising a delightful stay in this vibrant city.
Heaven Boutique Hotel is a unique and charming gem located in an upper-class and safe neighbourhood within walking distance of Kigali's city centre. The hotel offers a peaceful and comfortable stay with lovely boutique rooms that boast balconies and exceptional amenities. The breakfast buffet is amazing with a wide variety of options including freshly made omelets and pancakes, an assortment of breads, fruits, homemade jams and gluten-free options. The restaurant is a standout highlight among guests with delicious food for breakfast, lunch and dinner. The staff is top-notch with guests praising their friendliness, efficiency and professionalism. The hotel's gym is great with excellent facilities and the pool area is frequently described as beautiful, clean and lovely. Overall, guests find the hotel quiet, comfortable and clean with exceptional service. If you're ever in Kigali and looking for a nice boutique hotel, Heaven Boutique Hotel should definitely be at the top of your list.
Mantis Akagera Game Lodge is a highly recommended destination for safari enthusiasts looking for an unforgettable experience. The lodge's location up the hill provides breathtaking views of Lake Ihema and the surrounding savannah, making it an ideal place to stay while exploring the park. The lodge offers modern amenities and is conveniently situated in the middle of reserves, providing a calm and well-located spot for visitors. The buffet dinner is considered tasty and satisfying with plenty of options to choose from. The rooms are newly renovated, well-maintained and equipped with necessities, offering comfort and luxury to travelers. The staff is attentive, welcoming and genuine, making the service efficient and friendly. The pool area is amazing, offering stunning views of the surrounding nature and a relaxing atmosphere. Overall, Mantis Akagera Game Lodge promises to be an unforgettable experience due to its exceptional location, beautiful views, luxurious comfort and extraordinary staff.
The Mythos Boutique Hotel in Kigali is a fantastic choice for travelers seeking a comfortable stay in a prime location. Nestled in a quiet residential area, guests appreciate the safe and peaceful environment while still being only a few minutes away from the city center and popular attractions. The spacious, modern rooms are well-appointed and equipped with a small kitchenette for added convenience with the deluxe double rooms offering a fantastic view of the city. While the breakfast may not be perfect, it does offer some good options such as fresh omelets and cereals/fruit. The exceptional staff, including names like Faridah, Nadia, Johnny, Sabrina and Divine, go above and beyond to provide a warm and welcoming atmosphere for guests, making them feel heard and valued. Overall, the Mythos Boutique Hotel is highly recommended for its excellent location, comfortable accommodations and exceptional hospitality.
Peponi Living Spaces in Kigali provides a serene and peaceful retreat with a quiet location, offering picturesque views of the surrounding hillsides. Its tranquil setting away from the city's hustle allows guests to relax while still being conveniently accessible to central spots via affordable mototaxis. Visitors often appreciate the establishment's cleanliness, noting well-maintained areas, including the swimming pool, which promises an enjoyable experience with scenic views.
The breakfast offerings are a highlight for many guests, featuring a variety of delicious items alongside exceptional fresh fruit juice and African Tea with ginger. The attentive staff are frequently praised for ensuring a satisfying morning experience. The dining experience continues to impress, with an on-site restaurant serving flavorful meals with generous portions, appreciated for their high quality and convenience despite a somewhat limited menu.
Rooms at Peponi Living Spaces are spacious and clean, creating a comfortable environment with modern amenities such as reliable Wi-Fi and hot water. While there are occasional suggestions for furniture updates, the rooms remain a favored choice among guests seeking convenience and comfort. Additionally, the establishment is distinguished by its dedicated and friendly staff who are committed to enhancing the guest experience.
Although the Wi-Fi can be unreliable during peak hours, mirroring broader connectivity issues in Rwanda, guests generally find the overall accommodation at Peponi Living Spaces satisfactory. The swimming pool area is particularly cherished, offering a delightful atmosphere enhanced by an outdoor dining room. While some guests mention signs of aging and occasional maintenance issues, future renovation plans suggest improvements to ensure its charm is preserved.
Overall, Peponi Living Spaces is highly regarded for its location, dining experiences, cleanliness, and the welcoming staff, making it a dependable and charming option for accommodation in Kigali.
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