Phuong Nam Hotel

Sa Pa 22.33328400, 103.84072700 , 033 Fanxipang Street, Sa Pa (Show on Map)
8.4
Very Good


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Summary of reviewsPhuong Nam Hotel in Sapa receives high praise for its exceptional location, offering guests convenient access to key attractions and amenities, such as Sapa Station, Sun Plaza, and numerous dining options, all while providing stunning mountain views from many rooms and balconies. The hotel stands out as an ideal base for exploring the vibrant town center and surrounding natural beauty while offering a peaceful retreat.

The breakfast offerings are widely appreciated, with guests enjoying the diverse and delicious buffet, which combines traditional Vietnamese dishes with some Western options. Despite minor criticisms regarding variety, the friendly staff enhance the overall dining experience, making breakfast a delightful part of the stay.

Rooms at Phuong Nam Hotel are noted for their comfort, cleanliness, and spaciousness, while offering captivating sights of the surrounding landscape. Equipped with heated mattresses and air conditioning, the rooms ensure a cozy stay during colder weather. The decor is elegant, and Wi-Fi is reliable in common areas, although connectivity occasionally varies within guest rooms.

The hotel's cleanliness is generally praised, with guests appreciating tidy rooms and comfortable beds. Although some reviews point out areas for improvement, particularly in bathroom cleanliness and maintenance, the attentive and welcoming staff contribute positively to guests' experiences.

The staff is celebrated for their politeness, professionalism, and willingness to assist, enhancing guests' comfort and enjoyment. Their helpfulness in arranging tours and transportation is frequently mentioned, contributing to a smooth guest experience.

Phuong Nam Hotel also appeals to families, offering spacious family rooms and accommodating the needs of younger travelers. The location facilitates easy access to family-friendly dining options, adding to the hotel's welcoming atmosphere for families.

Guest experiences with beds vary, with many appreciating the inclusion of heated mattress covers, providing comfort during chilly weather. However, while some find the beds incredibly comfortable, others note they can be quite firm.

Overall, Phuong Nam Hotel is seen as a value-for-money choice due to its prime location, welcoming staff, and comprehensive amenities, making it an attractive option for travelers exploring Sapa.
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Categories
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. Hotels generally cater to a range of travelers, indicating that Wi-Fi is a standard amenity.

Hotel with Parking
Phuong Nam Hotel is listed as a popular hotel option that provides parking facilities.

Family Friendly Hotel

Cheap Hotel

Accessible Hotel

Room Types
Standard Double Room This double room features an electric kettle, tile/marble floor and sofa. It also comes with a minibar, free Wifi access and air-conditioner with heater. This room has no mountain view.

Deluxe Double Room with Mountain View Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

Quadruple Room with Mountain View This quadruple room features mountain view and valley view from its balcony.

Deluxe Double Room with panorama view This double room features mountain view and valley view from its balcony.

Standard Quadruple Room This quadruple room features an electric kettle, tile/marble floor and sofa. It also comes with a minibar, free WiFi access and air-conditioner with heater. This room has no mountain view.

Guest Reviews
8.4
Very Good
Location
Phuong Nam Hotel in Sapa is highly praised for its exceptional location, placing guests right at the heart of Sapa's attractions and amenities. Visitors appreciate its proximity to key spots such as the Sapa Station, Sun Plaza, and numerous restaurants and cafes. The hotel's central position makes it an ideal base for exploring both the bustling town center and the surrounding natural beauty, including the stunning mountain views that many guests have admired from their rooms or balconies. Despite being centrally located, the hotel is described as being in a quieter area, offering a peaceful retreat from the busy streets. Convenience, accessibility, and breathtaking views contribute to the hotel's reputation as one of the best places to stay in Sapa.

Breakfast
Phuong Nam Hotel earns praise for its breakfast offerings, with many guests enjoying the variety and quality of the buffet. The breakfast is widely described as delicious, hearty, and very good, featuring both traditional Vietnamese dishes and some Western options. The buffet format provides an extensive selection, including rice, noodles, bread, pancakes, kimchi, and fresh fruits like pineapple and watermelon. Several reviews highlight the accommodating and friendly staff, contributing to a pleasant dining experience.

Though the overall impression is positive, a portion of guests noted a lack of variety and repetitiveness over consecutive days. Some reviews mentioned that the available Western options were limited and that the breakfast could be improved with more diversity. Despite these minor criticisms, the breakfast at Phuong Nam Hotel generally satisfies guests and complements their stay with its good value and flavorful offerings.

Rooms
Nestled in a picturesque location, Phuong Nam Hotel offers an exceptional stay with rooms that attract guests for their blend of comfort and captivating views. The rooms are notably spacious and clean, providing a welcoming environment for guests. Many rooms feature balconies that offer breathtaking views of the surrounding mountains and valleys, making it an ideal spot to absorb Sapa's natural beauty.

Guests appreciate the functional amenities and thoughtful features like heated mattresses and air conditioning, which ensure a comfortable stay during colder weather. The rooms are well-equipped, maintaining cleanliness and organization throughout, with daily towel changes adding to the experience of luxury.

Conveniently located within walking distance from key spots like Sapa Station and Sapa Square, the hotel offers not only excellent accommodations but also easy access to explore the area. Rooms are described as accurately represented in photographs, ensuring guest expectations align with reality. The hotel provides reliable Wi-Fi, elegant decor, and a peaceful atmosphere despite being in such a prime location.

Despite some minor noise isolation concerns and discrepancies in room expectations for a few guests, Phuong Nam Hotel stands out for its impressive views, affordability, and comprehensive features that make it a delightful choice for visitors seeking both comfort and a strong connection with the stunning Sapa landscape.

Beds
Phuong Nam Hotel offers a varied experience when it comes to its beds, according to guest reviews. A notable feature appreciated by many is the inclusion of heated mattress covers, which adds a cozy touch during colder weather. Guests frequently mention the warmth provided by these electric blankets, highlighting their effectiveness in quickly warming up the mattress, making it easier to fall asleep.

Comfort levels, however, present a mixed picture. Some guests found the beds incredibly comfortable, describing them as neither too soft nor too hard, while others noted that the beds were extremely hard, likening them to wood or rocks. Despite the varying levels of firmness, there are several mentions of the beds being comfortable overall.

The hotel rooms are described as nice and cozy, with generally positive notes on cleanliness, though a few reviews pointed out issues with soiled or moldy pillows and stray hairs. The atmosphere of the rooms, combined with the heated bed options, seems to improve the overall sleeping experience, especially for those arriving after a long day of trekking.

Cleanliness
Phuong Nam Hotel offers a mixed experience when it comes to cleanliness, but many guests have found plenty to appreciate during their stay. Numerous reviews highlight that the rooms are clean, spacious, and equipped with all necessary amenities such as air conditioning and heaters, making stays comfortable and pleasant. The hotel is praised for its good location, being not far from the city center, and providing beautiful views, especially in rooms with balconies. Guests frequently mention the cleanliness and comfort of the beds, contributing to a restful night's sleep.

However, several reviews indicate areas for improvement, particularly concerning the cleanliness of the bathrooms and some inconsistencies in room maintenance. There are mentions of dusty areas, insufficient bathroom cleaning, and dated facilities. While some guests reported rooms being spotless, others noted issues such as hairs on the floor and sheets that were less than pristine. The corridors and passageways leading to rooms could also benefit from more thorough cleaning.

The team at Phuong Nam Hotel is generally described as welcoming and attentive, adding to the overall positive impression for many. Despite some hiccups in cleanliness, the hotel remains a popular choice due to its exceptional value for money and convenient location, making it an attractive option for travelers seeking comfort without breaking the bank.

Staff
At Phuong Nam Hotel, the staff consistently earns praise for their incredible politeness and professionalism. The team is described as attentive, friendly, and always ready to assist guests in making their stay as comfortable and enjoyable as possible. Many guests appreciated the exceptional service, including the ability to help with travel needs such as booking tours, arranging transportation, and even printing boarding passes at no extra cost.

The hotel staff is noted for their communication skills, often going above and beyond to fulfill guest requests. Whether it's accommodating early check-ins or late check-outs, or providing helpful advice for local attractions, their efforts have not gone unnoticed. The management and staff are also admired for being well-organized and accommodating, ensuring a smooth experience for guests from arrival to departure.

The few instances where staff interactions were less than perfect were mentioned but seemed far outweighed by the positive experiences shared by guests. Overall, the team at Phuong Nam Hotel is celebrated for their warmth, eagerness to help, and unwavering dedication to good service, making it a welcoming place to stay.

Wi-Fi
Phuong Nam Hotel provides WiFi, with varying levels of satisfaction among guests. Many reviews note that the WiFi functions well in common areas like the dining hall and lobby, offering reliable connectivity. Some found the WiFi to be a good value for the price, suggesting that, in certain areas of the hotel, the internet connection was strong. However, there are mixed experiences regarding the WiFi in guest rooms, particularly those farthest from the lobby, where connectivity can be spotty and slow. While some guests experienced intermittent disconnections, others mentioned that the WiFi speed could benefit from improvements. Overall, while the hotel's WiFi service has positive aspects, particularly in shared spaces, consistency in room connectivity remains an area for enhancement.

Family
Phuong Nam Hotel stands out as a welcoming destination for families traveling with children. The hotel's family rooms are designed to comfortably accommodate guests, providing ample space for relaxation. Parents can rest assured knowing that the attentive staff caters to the needs of younger travelers, ensuring their stay is pleasant. The rooms are comfortably equipped with a two-way air conditioner and a heating system, perfect for all weather conditions. Although there isn't a coffee machine readily available for quick access, the hotel's surroundings offer convenient dining options. Just steps from the hotel, a family-friendly restaurant provides a delightful dining experience. Additionally, public bathrooms and common areas are accessible for guest use even after check-out, greatly appreciated for extended families needing extra time before departure.

Accessible
Phuong Nam Hotel in the heart of Sapa offers a remarkably accessible experience for guests, particularly those seeking convenience and flexibility. The hotel's prime location makes it easy to get around, with many key attractions within walking distance, including the tram to Fansipan and the bustling Sun Plaza, although the journey there can involve a steep walk. Guests appreciate the flexibility in scheduling, with options to leave luggage at the hotel before check-in and after check-out, making travel logistics simpler.

The hotel provides a clean environment, and the helpful staff contribute to a welcoming atmosphere by accommodating early check-ins. Though some rooms might not be directly accessible by elevator, the main attractions and those booked with panoramic views are reachable with just a short additional walk. Guests enjoy the peaceful setting despite its central location, adding to its appeal as a base for exploring Sapa.


No, Phuong Nam Hotel doesn't have any pool.

No, a spa isn't available at Phuong Nam Hotel.

No, Phuong Nam Hotel doesn't allow dogs.

Yes, parking facilities are available at Phuong Nam Hotel.

No, Phuong Nam Hotel doesn't have a gym.

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