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Summary of reviewsSapa Hills Hotel is highly acclaimed by guests for its excellent location, quality service, and overall inviting atmosphere. Situated in the heart of Sa Pa, the hotel benefits from easy access to local attractions, shops, and dining establishments, while providing a serene environment with breathtaking views of the surrounding mountains and Muong Hoa valley. This makes it a prime spot for those eager to explore the vibrant life of Sa Pa and its picturesque landscapes.
Guests find the breakfast experience generally satisfying, with a buffet offering a variety of delicious local and Western options. Although some suggest room for more variety, particularly for longer stays, the breakfast serves as a good start to the day, complemented by the scenic setting.
Rooms at Sapa Hills Hotel are described as spacious, well-furnished, and consistently clean, with many offering balconies to enjoy the stunning vistas. The decor mixes modern comfort with nostalgic charm, contributing to a warm and cozy atmosphere. Guests appreciate the daily housekeeping service and the attentiveness of the staff, who maintain a welcoming and tidy environment.
The staff receive high praise for their exceptional hospitality, characterized by their friendliness, helpfulness, and eagerness to enhance each guest's experience. This level of care and attention creates a home-like feeling and is often highlighted as a memorable aspect of the hotel stay.
While the Wi-Fi connection varies, the hotel generally provides a satisfactory online experience, particularly in common areas. The comfortable beds add to the cozy ambiance of the rooms, offering restful sleep that many guests find delightful.
Sapa Hills Hotel stands out for its superb value for money, making it a hidden gem among accommodations in Vietnam. The combination of a convenient location, scenic beauty, comfortable amenities, and outstanding hospitality often leads guests to regard the experience as surpassing its three-star rating. The hotel's proximity to key sites like Sun Plaza Station further solidifies its appeal to travelers seeking adventure and relaxation, proving to be an excellent choice for a memorable stay in Sa Pa. Show more
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Categories
Hotel with Free Wi-Fi
Sapa Hills Hotel provides free Wi-Fi. This enables guests to stay connected and easily access online resources and communications.
Cheap Hotel
Located in Sapa, this hotel offers budget-friendly rooms. Its location provides easy access to Sapa's attractions and hiking trails.
3-Star Hotel
Situated on Muong Hoa Street, this hotel is centrally located, providing easy access to Sapa's cultural venues and attractions. It offers comfortable rooms and essential amenities for a pleasant stay.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Small Hotel
Room Types
Standard Double or Twin RoomThe fireplace is a top feature of this twin/double room. Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin/double room has air conditioning, a private entrance, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Superior Double or Twin Room with City ViewThis twin/double room's special feature is the fireplace. The spacious twin/double room provides air conditioning, a private entrance, a terrace with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Deluxe Double or Twin Room with Mountain ViewGuests will have a special experience as the twin/double room features a fireplace. The spacious twin/double room offers air conditioning, a private entrance, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Family Room with Mountain ViewGuests will have a special experience as the family room provides a fireplace. This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.
Two-Bedroom ApartmentGuests will have a special experience as the apartment features a fireplace. Featuring a private entrance, this air-conditioned apartment consists of 2 bedrooms and 2 bathrooms with a walk-in shower and a bidet. Boasting a terrace with mountain views, this apartment also provides a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
8.9
Excellent
Location
The location of Sapa Hills Hotel is consistently praised for its convenience and accessibility. Situated right in the center of Sa Pa, the hotel offers a prime spot for exploring the town’s attractions. Guests appreciate its proximity to the bustling city center, where shops, restaurants, and the night market are just a short walk away. The hotel provides easy access to Sapa Station, the town square, and the picturesque lake. With a central yet tranquil setting, guests enjoy a quiet stay while still being close to the main tourist sites, including Cat Cat Village and trekking routes to Lao Chai Village and Ta Van Village. The hotel also boasts fantastic views, with many rooms offering stunning vistas of the mountains and Muong Hoa valley. This strategic and scenic location makes Sapa Hills Hotel an ideal base for travelers wishing to immerse themselves in the vibrant life of Sa Pa.
Breakfast
At Sapa Hills Hotel, guests generally find the breakfast experience satisfying. The buffet-style breakfast, included with the stay, is often praised for its delicious and varied options, even offering a plentiful supply of fresh fruits, pancakes, eggs, and local dishes. Many reviews highlight the taste and quality of the breakfast, asserting that it is a good start to the day. Although the spread is not particularly extensive, the variety is considered adequate. Guests appreciate the plentiful servings, and a few specifically note the inclusion of vegetarian options.
However, some visitors feel that the breakfast could benefit from more variety, especially for those staying longer or looking for distinct Western options. A few guests mentioned a desire for more sweet choices and longer breakfast hours. Despite these minor criticisms, the overall impression is positive, with most guests enjoying a simple yet tasty breakfast experience that complements their stay and the hotel's charming location.
Rooms
At Sapa Hills Hotel, guests can expect to enjoy spacious and beautifully furnished rooms that offer stunning views of the surrounding mountains and valleys. Many rooms include balconies, allowing travelers to fully appreciate the breathtaking landscape. The rooms are consistently praised for being clean and well-equipped, with a variety of amenities that ensure a comfortable and pleasant stay.
The hotel’s decor blends elements of nostalgia with modern comfort, providing a warm and cozy atmosphere. Beds in most rooms are described as comfortable, contributing to a restful experience. Cleanliness is a standout feature, with rooms tended to daily by attentive staff, ensuring the accommodations remain tidy and inviting.
Guests also appreciate the hotel's strategic location, which offers a convenient proximity to the town center and various local attractions, while still providing a peaceful retreat. The inclusive breakfast, although modest in variety, is sufficient and features a selection of satisfying options like fried eggs, sausages, and fresh fruits.
Overall, Sapa Hills Hotel offers a blend of comfort, stunning views, and great service, making it an appealing choice for travelers seeking a serene and beautiful getaway nestled amidst the natural beauty of Sapa.
Beds
Visitors to Sapa Hills Hotel often highlight the comfort of the beds as a standout feature. Many guests describe the sleeping experience as superb, with comfortable and large beds that enhance the cozy ambiance of the rooms. The bedding and mattresses receive praise for their softness and comfort, often described as a delightful aspect of the stay, with some guests even claiming the beds are among the comfiest in all of Vietnam. While a considerable number of guests appreciate the softer mattresses, preferences vary, and some find the beds to be too soft, while others mention them being a bit hard. Overall, the consensus suggests a generally positive experience related to bed comfort at the hotel, contributing to restful sleep and an enjoyable stay.
Cleanliness
Sapa Hills Hotel receives commendations for its exceptional cleanliness, with rooms consistently described as spotless and well-maintained. Guests appreciate the spaciousness and modern amenities provided in the rooms, highlighting the hotel's commitment to comfort and hygiene. The hotel enjoys a prime location in the city center, making it highly accessible and convenient for travelers. While some feedback suggests room for improvement in thoroughness, the majority of guests are impressed with the daily housekeeping service that includes fresh towels and tidying up. The staff's friendliness and readiness to assist further enhance the positive experience, creating a welcoming and satisfying stay. While the occasional maintenance issue is noted, such as a moldy shower curtain, the overall impression is that of a clean and hospitable environment, making Sapa Hills Hotel a favorable choice for visitors.
Staff
The staff at Sapa Hills Hotel consistently receive high praise for their exceptional hospitality and warmth. Visitors fondly note their encounters with incredibly friendly and helpful personnel who seem to go above and beyond to make each guest's experience as comfortable as possible. Notably, the staff is described as attentive, accommodating, and always ready to assist with any request. The hotel's atmosphere benefits greatly from the welcoming and cheerful demeanor of its team, particularly the owners and management, who are likened to friends by several guests.
Guests are especially impressed by the staff's enthusiasm and earnest efforts to ensure satisfaction, with some mentioning specific individuals who made a significant impact during their stay. Whether it’s assisting with bookings, providing recommendations, or simply being warm and polite, the staff at Sapa Hills Hotel seem to effortlessly create a home-like feeling for their visitors. This level of care and attention leads many to conclude that the hospitality provided by the staff is the true highlight of their stay, making it a memorable aspect of their trip to Sapa.
Wi-Fi
Sapa Hills Hotel offers a Wi-Fi experience that is somewhat varied, yet generally satisfactory for many guests. The hotel provides a good Wi-Fi connection in certain areas, particularly near the reception and in some rooms, where it is reported to have decent strength and speed. Despite occasional brief outages, the connectivity is generally restored without much delay, ensuring that the essential needs of modern travelers are met more often than not. However, there are some challenges, with guests experiencing difficulty in connecting at times, particularly in specific corners of the rooms where the signal might be weaker. While the Wi-Fi quality doesn't overshadow the other positive aspects of the hotel stay, those requiring uninterrupted internet for work or communication might find it beneficial to connect in common areas where the signal is perceived to be more reliable.
3 Star
Nestled slightly away from the bustling center of Sapa, Sapa Hills Hotel emerges as a hidden gem, offering superb value for money that resonates with travelers seeking comfort and affordability. Guests consistently highlight the hotel's strong price-performance ratio, positioning it as a standout choice among accommodations in Vietnam. The friendly support offered by the staff, coupled with the comfort of clean, well-kept rooms, ensures a satisfactory experience that belies its three-star rating. Many visitors feel that the quality and service justify a higher rating, contributing to an overall satisfying travel experience.
At Sapa Hills Hotel, guests enjoy standard amenities that complement the inviting ambiance and comfortable beds, making every stay enjoyable. The hospitality extends beyond the confines of the clean rooms, as the accommodating staff enhance the overall experience, providing invaluable assistance to those exploring Sapa. The scenic beauty surrounding the hotel further elevates the experience, with a beautiful view that pairs seamlessly with the warm welcome from staff.
Accessibility is another advantage, with travelers noting the hotel's proximity to Sun Plaza Station for Fansipan, only a ten-minute walk away. This convenience, along with the competitive pricing, solidifies Sapa Hills Hotel as an excellent choice for those seeking both adventure and relaxation. For individuals who value the union of cost-efficiency and quality service, this hotel undeniably proves to be the best choice among the many accommodations during their Vietnam journey.
No, Sapa Hills Hotel doesn't have any pool.
Yes, a spa is available at Sapa Hills Hotel.
No, Sapa Hills Hotel doesn't allow dogs.
No, parking facilities aren't available at Sapa Hills Hotel.