Shangri-La Tanjung Aru in Kota Kinabalu is a luxurious 5-star hotel with an amazing location by a private beach and stunning ocean views. Guests love the strategic location and wonderful sunset views from the beach and sunset bar. The breakfast buffet is praised for its vast selection of local and international cuisines, fresh juices and good food selection. The hotel's staff is described as super nice, friendly, helpful, kind, accommodating and welcoming. The pool area is a true highlight of the hotel with an infinity pool offering a breathtaking view of the sea. The hotel is perfect for families with children with excellent amenities, including an enormous pool with water slides, game options, kids' playrooms and a kids' club. The beds are comfortable, providing a restful night's sleep. While some parts of the hotel may appear outdated, guests rave about the fantastic facilities that cater to kids, especially the pool with water slides. Overall, the Shangri-La Tanjung Aru is an excellent and truly 5-star experience, perfect for a luxurious stay by the beach.
The Klagan Regency 1Borneo, strategically situated next to the 1Borneo Hypermall, is favored by many for its prime location offering convenient access to shopping, dining, and essential amenities. Guests, particularly families, relish the seamless connection to the mall as well as the shuttle service to Kota Kinabalu city center, making it an excellent base for city exploration and nearby attractions.
Breakfast at the hotel generally receives positive feedback, offering a wide array of options catering to both Western and Asian tastes. The variety pleases many guests despite occasional calls for more cosmopolitan selections. The staff's attentiveness enhances the breakfast experience, contributing to a satisfying start to the day.
Guest rooms at The Klagan Regency are praised for their spaciousness, cleanliness, and comfort. The well-designed layouts, ample natural light, and essential amenities such as a bathtub in some rooms offer a relaxing retreat. While the hotel shows some signs of age, its maintenance is largely commended, with prompt service from the staff addressing any issues effectively.
The overall cleanliness and upkeep of the hotel are highlighted positively, with efficient housekeeping ensuring a pleasant environment. The hotel staff receive consistent praise for their professionalism and friendliness, enhancing the guests' experience by offering helpful insights and meeting various needs promptly.
While the free Wi-Fi offers limited connectivity outside the lobby, the swimming pool is a standout feature—well-maintained and enjoyable particularly for families with children. The pool area provides a peaceful retreat with additional amenities like a sauna enhancing the experience.
Families find The Klagan Regency an ideal choice, benefiting from its spacious accommodations, family-friendly amenities, and nearby attractions. The large, comfortable beds receive particular praise for ensuring restful sleep. With competitive pricing, the hotel offers value for budget-conscious travelers, despite some areas not meeting four-star expectations such as breakfast choices and aging facilities. Overall, guests appreciate the balance of comfort, convenience, and pricing, making The Klagan Regency 1Borneo a commendable choice for a stay in Kota Kinabalu.
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