Embassy Suites by Hilton Sacramento Riverfront Promenade

Sacramento , , 100 Capitol Mall (Show on Map)


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Summary of reviewsEmbassy Suites by Hilton Sacramento Riverfront Promenade provides a comfortable and modern stay at a good value for money. Many guests enjoyed the hotel's location on Sacramento's Riverfront Promenade as well as the modern interior of their suites. While some rooms had unsatisfactory views or an unexpected deposit requirement, overall, guests had a pleasant and passable stay with a rating of 7.00/10.
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Room Types
King Suite with River View - Non-Smoking Featuring a river view, this suite provides 2 flat-screen cable TVs, a microwave, a refrigerator and free toiletries in the en suite bathroom.

King Suite This room provides a flat-screen cable TV and free toiletries in the en suite bathroom.

King Room - Disability Access/Non-Smoking This disability access room provides a flat-screen cable TV and free toiletries in the en suite bathroom.

King Room - Disability Access/Non-Smoking This room provides a flat-screen cable TV and free toiletries in the en suite bathroom.

Two-Room Corner King Suite This suite has a tea and coffee maker, a seating area and a flat-screen TV.

Two-Room King Suite - Hearing Accessible The unit has 1 bed.

Queen Suite with Two Queen Beds This suite provides a tea and coffee maker and a flat-screen TV.

Two-Room King Suite with City View The suite offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels.

King Suite with Partial River View This suite features a tea and coffee maker and a flat-screen TV.

Two-Room Queen Suite with Two Queen Beds - Hearing Accessible This suite provides a tea and coffee maker and a flat-screen TV.

One-Bedroom King Suite with Roll-in Shower - Mobility Accessible The unit offers 1 bed.

One-Bedroom Queen Suite with Two Queen Beds and Partial River View This family room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.

One-Bedroom Queen Suite with Two Queen Beds and River View - Hearing Accessible This family room provides a tea and coffee maker and a TV. The unit offers 2 beds.

Two-Room Suite with Two Queen Beds and City View

Two-Room Suite with Two Queen Beds and River View This suite offers a tea and coffee maker and a TV.

About Embassy Suites by Hilton Sacramento Riverfront Promenade
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Guest Reviews
8.5
Very Good
Location
Embassy Suites by Hilton Sacramento Riverfront Promenade boasts a prime location for travelers seeking convenience and complimentary services. It's situated in the heart of downtown Sacramento within walking distance to the State Capitol, Old Sac, Golden 1 Center and even Drake's the Barn. This beautiful motel sits adjacent to the Sacramento River and Old Town Sacramento, making it strategically located for those wanting to explore the city's major attractions. The hotel's location was considered to be excellent, conveniently situated near car parks and restaurants and allowed guests to walk everywhere. Overall, visitors loved the location and its proximity to everything they wanted to see and do, making it the best location ever for a weekend trip to Old Sac.

Breakfast
Embassy Suites by Hilton Sacramento Riverfront Promenade provides a complimentary breakfast that guests can't stop raving about. Guests could enjoy a delicious breakfast buffet with a good and complete selection, including made-to-order omelets, French toast and waffles. The breakfast staff was friendly and accommodating and the portion sizes were very generous. The hotel also offers a daily happy hour that guests loved. Despite COVID restrictions, guests were impressed with the variety and quality of food options. The complimentary breakfast was described as exceptional, amazing and delicious. Additionally, the hotel's location was ideal and the rooms were beautiful. Although some guests found setup a little challenging, they said the great breakfast was worth the wait. We highly recommend Embassy Suites by Hilton Sacramento Riverfront Promenade for your next stay in Sacramento.

Rooms
Embassy Suites by Hilton Sacramento Riverfront Promenade offers guests a wonderful and comfortable stay in spacious and immaculate rooms. The hotel is located in an excellent location with beautiful views of the riverfront promenade and the Sacramento Bridge. The rooms are clean and well-maintained with soft and comfortable beds to provide a good night's sleep. Hotel staff is friendly and helpful, offering excellent service to guests. The breakfast buffet is delicious with a variety of options to choose from. Although some guests had negative experiences with outdated rooms, lack of electrical outlets in the bedroom and noise from ongoing construction work, the majority of the reviews praised the hotel's cleanliness, location and spacious rooms.Overall, Embassy Suites by Hilton Sacramento Riverfront Promenade is a great option for travelers looking for a comfortable and pleasant stay with beautiful riverfront views, accommodating staff and delicious breakfast buffet.

Beds
Embassy Suites by Hilton Sacramento Riverfront Promenade is a stunning hotel that provides guests with comfortable accommodations during their stay. The rooms are beautifully designed with extremely comfortable beds that guarantee a good night's sleep. However, some guests have complained about the pillows being too small, so a suggestion of providing four full-size ones instead of six small ones has been made. Unfortunately, some guests experienced old and uncomfortable beds that were too hard for their liking. Even though some beds were not comfortable, the majority of guests found them to be outstanding. It's important to note that some guests have requested for additional pillows, sheets or blankets for the sofa bed, but they were not provided. Despite these small issues, the hotel remains beautiful and guests can expect cozy and comfortable beds during their stay.

Cleanliness
If you're looking for a hotel with exceptional cleanliness, look no further than Embassy Suites by Hilton Sacramento Riverfront Promenade! Many guests rave about the immaculate state of their rooms with comments such as "impeccable" and "exceptionally clean". The hotel's common areas also receive praise for their cleanliness with one guest stating they were "clean and spacious". The location of the hotel is also noted as being both convenient and clean by guests. While some guests noted minor areas that could have been cleaner, such as dusty surfaces or slightly dirty dining area tables, the majority of guests agree that the hotel's cleanliness is a major highlight of their stay. Overall, if you're looking for a hotel that prioritizes hygiene and cleanliness, Embassy Suites by Hilton Sacramento Riverfront Promenade is definitely worth considering!

Staff
If you're looking for a hotel in Sacramento with exceptional service, Embassy Suites by Hilton Sacramento Riverfront Promenade would be a great choice. In general, guests rave about the friendliness of the staff, from check-in with Brianna to the bell staff and valet service. Some guests even describe the staff as going "over-the-top" with their customer service skills. While there were reports of rude or clueless staff, these instances seemed to be the exception, not the rule. Additionally, the hotel is currently undergoing renovations and while some guests were disturbed by the noise, the manager Neville was professional and compensated guests for any inconvenience. Overall, guests described the location of the hotel as wonderful and many mentioned that they had a great stay, making it one of the best hotels they've ever stayed at. Finally, numerous guests mentioned how helpful and friendly the staff was, from the reception and breakfast buffet, to the valet parking and phone operators.

Pool
The Embassy Suites by Hilton Sacramento Riverfront Promenade offers a fantastic amenity with its indoor pool, which is available year-round for guests to enjoy. The pool and hot tub are clean and while some guests found the pool to be on the smaller side, it still offers a refreshing dip. Families with children can take advantage of the open and available pool and hot tub and guests seeking relaxation will love the atmosphere of the pool and spa. Breakfast is also a highlight and guests can enjoy both the complimentary breakfast and social hour. While some guests noted a lack of clean towels in the pool area and the absence of a happy hour, most enjoyed everything about the hotel, particularly the great pool.

Parking
Guests of the Embassy Suites by Hilton Sacramento Riverfront Promenade have mixed feelings about the parking situation at the hotel. Many guests were disappointed by the $35 per day valet parking fee, while others had to park across the street in a public lot for $24. Some guests were frustrated by the lack of available parking, forced to wait for their cars or park in a different garage altogether. However, many guests appreciated that there was parking available, albeit at a cost and found the convenience of valet service helpful. Overall, guests recommend planning for parking expenses when staying at this hotel.

Family
Embassy Suites by Hilton Sacramento Riverfront Promenade is a perfect destination for families with children of all ages. Parents booked this hotel knowing that families are welcome and the hotel lived up to all their expectations. It is a great place for a weekend getaway or a vacation with a family of four with six or more. Even business travelers who happen to have their family with them will find this hotel enjoyable. The small but perfect pool is a hit with kids. Parents can relax in the courtyard and enjoy the view of the bridge. The hotel also provides adjoining rooms with doors that can be closed, perfect for families with small children who need to nap. The hotel is also an excellent spot for graduations, family parties or special anniversaries. The hotel staff is very accommodating and friendly, making sure everyone gets the best experience possible. All in all, Embassy Suites by Hilton Sacramento Riverfront Promenade is a great place to be with or without kids.

3 Star
Embassy Suites by Hilton Sacramento Riverfront Promenade provides good value for money, although it may not be the best in the Hilton family. Some guests were dissatisfied due to their room's view of the freeway and laundry/garbage area and others were caught off guard by an unspecified deposit required upon check-in. Despite this, many guests found their stay to be pleasant and passable with a rating of 7.00/10. While some suites only had one garbage can, the interior was modern and the hotel's location on Sacramento's Riverfront Promenade was a plus.


Yes, Embassy Suites by Hilton Sacramento Riverfront Promenade has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Embassy Suites by Hilton Sacramento Riverfront Promenade.

Yes, Embassy Suites by Hilton Sacramento Riverfront Promenade welcomes dogs.

Yes, parking facilities are available at Embassy Suites by Hilton Sacramento Riverfront Promenade.

Yes, Embassy Suites by Hilton Sacramento Riverfront Promenade has a gym.
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