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Summary of reviewsBrit Hotel Essentiel Saint-Flour stands out positively for its strategic and convenient location, making it an ideal stop for travelers near major highways such as the A75. Guests appreciate its proximity to both the city center and the scenic views of Saint-Flour, coupled with a tranquil environment and a large, complimentary parking area that adds to the convenience.
The breakfast experience is widely praised for being varied, rich and generous with offerings, often featuring local and fresh products, enjoyed in a well-presented room with city views. However, there are mentions of inconsistencies and a few suggestions for expanding the variety to include items such as scrambled eggs and gluten-free options to enhance the overall experience.
Rooms at the hotel, though simple and somewhat outdated, are noted for their cleanliness, spaciousness and practical amenities like kettles and hairdryers. Family suites are highlighted for their roomy and comfortable layout. Despite positive remarks about cleanliness, consistency issues like worn-out carpets and noise insulation indicate the need for some refurbishment.
The cleanliness of the hotel garners mixed reviews with many lauding the clean and comfortable rooms, while others report issues like dirty bathrooms and stained carpets, suggesting that housekeeping could benefit from more consistent attention.
A standout feature of the hotel is its friendly and attentive staff, recognized for their warm reception and professionalism. Guests consistently experience a welcoming atmosphere and efficient service, contributing significantly to their positive impressions.
While the free wifi is appreciated as an amenity, there are frequent reports of weak signals and connectivity issues, indicating that improvement in this area would be beneficial.
Parking facilities receive positive acclaim for being free, ample, private and secure with easy access contributing to the practicality for guests, particularly those traveling by car.
For families, the hotel provides functional and comfortable accommodations, including family rooms with separate spaces for children, making it a suitable choice for family getaways.
The comfort of the beds is generally praised with many finding them comfortable and well-maintained. However, some guests noted issues with bed size, mattress firmness and pillow quality.
The hotel is recognized for its accessibility, being easy to find and convenient for guests with mobility issues, although the absence of an elevator is a noted shortfall.
Lastly, Brit Hotel Essentiel Saint-Flour is exceptionally dog-friendly, offering spacious rooms and a welcoming policy for pets, though minor issues such as lingering dog hairs have been mentioned.
Overall, Brit Hotel Essentiel Saint-Flour offers a convenient and comfortable stay, especially for travelers in transit, families and those traveling with pets, though some improvements in amenities and room updates could further enhance the guest experience. Show more
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Categories
Family Friendly Hotel
This hotel provides essential amenities and a convenient location in Saint-Flour, suitable for families seeking a straightforward and budget-friendly stay.
Cheap Hotel
This hotel offers essential amenities at an affordable price. It's a practical choice for budget-conscious travelers seeking a comfortable overnight stay.
Accessible Hotel
This hotel offers a specific 'Double Room Disability Access' type, which includes a shower. This room type is designed to cater to guests with reduced mobility, providing dedicated features for their convenience and comfort during their stay.
Boutique-style Hotel
Dog Friendly Hotel
Room Types
Standard Double RoomThis room features a desk, a wardrobe, free WiFi and Canal + satellite channel. There is also a private bathroom.
Standard Twin RoomThis room features a desk, a wardrobe, free WiFi and Canal + satellite channel. There is also a private bathroom.
Family Room (4 People)This room features a desk, a wardrobe, free WiFi and Canal + satellite channel. There is also a private bathroom.
Family Room (3 Adults)This room features a desk, a wardrobe, free WiFi and Canal + satellite channel. There is also a private bathroom.
Double Room - Disability AccessThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.3
Good
Location
The Brit Hotel Essentiel Saint-Flour receives favorable remarks for its convenient and accessible location. Situated at the entrance of Saint-Flour and near major highways such as the A75, it is an ideal stop for travelers, whether for an overnight stay or as a part of a longer journey, including transit to Spain. The hotel's proximity to both the city center and the lower town ensures that guests can easily explore the beautiful views and tourist attractions of Saint-Flour, including its cathedral and ramparts within a short walk. The peaceful and quiet surroundings, coupled with a complimentary large parking area, add to the convenience of the stay. Despite a few mentions of being somewhat remote from the heart of the city, the overall geographical setting, friendly welcome and the scenic environment contribute positively to guests' experiences.
Breakfast
Guests at Brit Hotel Essentiel Saint-Flour have largely praised the breakfast experience, describing it as varied, rich and hearty, often featuring a diverse selection of items. Many found it plentiful and well-stocked with some highlighting the presence of local products and fresh offerings. The well-presented breakfast room with a appealing view of the city was another recurring positive mention.
However, the reviews also indicate some areas for improvement. Several guests noted issues with the coffee machine, the quality of pastries being inconsistent (ranging from burnt to undercooked) and a lack of warm dishes such as scrambled eggs. Reports of insufficient variety and quantity, especially later in the morning, were common with some pointing out the absence of items like a toaster, more bread varieties, fruits and gluten-free options.
Overall, while the breakfast at Brit Hotel Essentiel Saint-Flour is often described as very good and plentiful, addressing the consistency and variety of offerings would enhance the experience for all guests.
Rooms
The Brit Hotel Essentiel Saint-Flour offers rooms that cater to both short and family stays, featuring some positive aspects amidst general feedback about outdated facilities. Many guests appreciated the cleanliness, describing the rooms and bathrooms as clean and well-maintained. Spaciousness was another recurring compliment with several reviews highlighting roomy family suites that comfortably accommodated multiple guests. The rooms, though simple, were noted for basic comfort and practical amenities like kettles and hairdryers. Some had lovely views, adding a touch of brightness to their stay.
However, numerous reviews pointed out that the rooms could benefit from refurbishment. Common issues included tired decor, damaged carpets and old-fashioned bathrooms. Noise insulation was a frequent concern, especially for rooms on the ground floor or those facing busy roads. Heating and ventilation also seemed problematic with some rooms being uncomfortably warm and others lacking adequate air conditioning or heating.
Despite the outdated interiors, guests found the hotel functional and adequate for short stays with clean bedding and comfortable mattresses being noteworthy positives. For those traveling with families or staying briefly, the hotel provided a practical and economic option, although it was clear that updates to the decor and facilities could significantly enhance the guest experience.
Beds
Brit Hotel Essentiel Saint-Flour offers a mixed experience when it comes to the beds in its rooms. On the positive side, many guests found the beds to be comfortable with good bedding, highlighting phrases like comfortable beds, good bed and very good beds. Children especially enjoyed having their own separate room and appreciated the spacious beds provided. The large, comfortable beds also received positive mentions with bedding described as being in good condition and sufficiently comfortable.
However, several reviews indicated areas for improvement. Some guests found the beds too narrow or small, deeming them unsuitable for adults. Others commented on mattresses that were either too soft or caused back discomfort. Pillows were frequently mentioned as being either too hard, thick or small, impacting sleep quality negatively. A few guests reported issues with the placement of beds, such as those positioned against the wall, posing accessibility challenges. There were also comments on bedding that seemed outdated or of low quality and disappointingly, isolated mentions of bedbugs.
Overall, while many guests had a comfortable stay and praised the bed quality, attention to improvements in mattress firmness, bed size and pillow quality could enhance the sleeping experience at Brit Hotel Essentiel Saint-Flour.
Cleanliness
The cleanliness of 'Brit Hotel Essentiel Saint-Flour' has received mixed reviews from guests. Positive feedback frequently highlights that rooms are generally very clean, spacious and comfortable. Reviewers often describe the hotel's facilities as simple yet clean with some appreciating the quiet and well-located environment. Additionally, the rooms are noted for being kid-friendly and well-equipped with some guests emphasizing the immaculate and spotlessly clean setup.
However, there are significant concerns that detract from the overall cleanliness. Some guests reported issues such as dirty bathrooms, mold, hair on carpets and soiled linens. The carpets and shower areas were particularly problematic for some visitors with complaints about stains, damp smells and outdated, unhygienic conditions. There were also remarks about spider webs, unclean dishes and cigarette odors in the rooms. Multiple guests noted that housekeeping services were inadequate with instances of rooms not being cleaned over several days.
Despite the positive aspects of cleanliness noted by many, the recurring complaints suggest that the hotel's housekeeping efforts may need more consistent attention to meet all guests' expectations.
Staff
When planning a stay at Brit Hotel Essentiel Saint-Flour, one of the standout aspects is undoubtedly the staff's welcoming nature. Guests repeatedly highlight the team's friendliness, attentiveness and overall helpful demeanor, making visitors feel well-received from the moment they arrive.
Upon entry, the warm reception is often noted with some guests describing it as perfect and very professional. Whether it's the front desk personnel or other staff members, the courteous and efficient service ensures a positive first impression. Additionally, the hotel's team is described as very accommodating, readily available to assist with any needs and always providing a reassuring presence.
The staff's kindness and the exceptional service extend beyond just greetings. Several comments mention the exceptional service from specific staff members, including managers and receptionists, who go above and beyond to make guests comfortable. Even in the breakfast room, the attentiveness of the employees is apparent, adding an extra touch to the morning routine.
While the majority of reviews praise the friendly and professional attitude of the staff, there are occasional mentions of areas for improvement. A couple of observations note language barriers or the rare instance of unprofessional behavior. However, these instances appear to be exceptions rather than the norm.
In summary, guests at Brit Hotel Essentiel Saint-Flour can expect to be welcomed by a friendly and helpful team committed to providing excellent service throughout their stay.
Wi-Fi
The wifi at Brit Hotel Essentiel Saint-Flour has received mixed feedback from guests. While there are mentions of the availability of wifi and television, several comments indicate shortcomings in the service. Guests frequently noted issues such as weak wifi signals, difficulties connecting and instances where the connection barely functioned. There are also suggestions that the router may need attention and that the overall wifi setup could be improved to better accommodate various devices. Despite these challenges, the presence of wifi as an amenity is acknowledged.
Parking
Brit Hotel Essentiel Saint-Flour receives positive feedback for its parking facilities. The parking is free and private, making it very convenient for guests. Several reviews highlight the ample parking spaces available, noting that parking is accessible without any issues and located directly in front of the hotel. The parking area is secure, enclosed and visually sheltered, providing a safe spot for cars and bikes. Some guests appreciate the easy access and value for money it offers. Despite one note about the parking area being small when crowded and lacking shade from trees, the overall consensus is that parking at this hotel is easy, convenient and well-located. The calm location and proximity to the highway are additional benefits, making this hotel a practical choice for travelers with vehicles.
Family
The Brit Hotel Essentiel Saint-Flour appears to be a commendable choice for families traveling with children. Guest reviews highlight the hotel's various family-oriented accommodations, such as family rooms and duplex rooms with mezzanines specifically designed for children's sleeping areas. These mezzanines offer a separate space upstairs, providing flexibility and comfort for families.
Many reviews indicate that the hotel is family-friendly and ideal for those traveling with kids with the rooms being described as functional and comfortable. Housekeeping and cleanliness receive positive remarks, contributing to a pleasant stay for families. Overall, Brit Hotel Essentiel Saint-Flour seems to cater well to the needs of families, making it a suitable option for a family getaway.
Accessible
Brit Hotel Essentiel Saint-Flour generally receives positive feedback for its accessibility. The hotel is noted for being easy to find and convenient to reach with accessible parking facilities and proximity to the highway and the city. Guests have mentioned that some rooms are designed for accessibility, making it easier for those with mobility issues, despite a noted absence of an elevator. The hotel has received mixed feedback on its support for customers with disabilities, but overall, it seems to offer a reasonably accommodating experience for travelers with special needs.
Dog Friendly
Brit Hotel Essentiel Saint-Flour prides itself on being exceptionally dog-friendly, a sentiment echoed by many guests. The rooms are noted for their spaciousness, which is ideal for travelers with multiple dogs. Pets are warmly accepted at the hotel, a policy that many find to be a significant advantage. The location of the hotel also receives positive feedback, especially for those traveling with dogs. However, a minor drawback mentioned is that dog hairs might still cling to clothes. Overall, the hotel’s accommodating stance towards pets and its ample room size make it a favorable choice for dog owners.
No, Brit Hotel Essentiel Saint-Flour doesn't have any pool.
No, a spa isn't available at Brit Hotel Essentiel Saint-Flour.
Yes, Brit Hotel Essentiel Saint-Flour welcomes dogs.
No, parking facilities aren't available at Brit Hotel Essentiel Saint-Flour.
No, Brit Hotel Essentiel Saint-Flour doesn't have a gym.