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Summary of reviewsHotel du Nord - Ville-Haute, located in the historic village of St Flour, consistently receives praise for its prime location. Guests appreciate its central position, which allows easy exploration of local attractions, shops and restaurants, all while offering a tranquil and peaceful environment. The hotel's proximity to ample parking facilities adds convenience, making it an attractive choice for travelers, whether for short stopovers or extended stays.
The breakfast experience is frequently highlighted for its quality and use of fresh, local ingredients, such as croissants, homemade jams, Cantal cheese and fresh orange juice. The generous and varied buffet, set in an Art Deco dining room, creates a pleasant and satisfying start to the day. Though there are minor suggestions for improvement in variety and quantity, the overall value is deemed excellent.
Dinner at the hotel is also well-recommended, especially for its local specialty dishes and the valuable dining advice provided by the staff. While nearby dining options may be limited, the hotel's quality fast food offerings and the lively bar, particularly enjoyable during summer on the terrace, enhance the dining experience.
Accommodation at Hotel du Nord - Ville-Haute garners positive feedback for its clean, comfortable and often spacious rooms. Recently modernized and renovated rooms feature contemporary designs and cozy bedding, contributing to a restful stay. Although some rooms are noted for their small size and minimalistic furnishings, the overall ambiance and functionality, including private bathrooms and elevators, are highly appreciated. Cleanliness is a standout feature with guests consistently praising the immaculate condition of both guest rooms and common areas.
The staff at Hotel du Nord - Ville-Haute are celebrated for their exceptional friendliness and professionalism. Guests note the warm and cheerful reception, as well as the staff's dedication to ensuring a comfortable stay. The hotel's owner and manager receive special mentions for their helpfulness and good communication, solidifying the welcoming atmosphere that significantly enhances the guest experience.
While complimentary wifi is available, several guests report issues with stability and frequent disconnects, suggesting room for improvement in this area. The hotel provides various parking options, including secure and covered garages, which are highly appreciated despite some issues with indications.
Family travelers find Hotel du Nord - Ville-Haute to be particularly accommodating with large, comfortable rooms and a welcoming atmosphere. The hotel's proximity to local shops and dining options makes it an ideal choice for families.
The quality and comfort of the beds are frequently praised with guests noting the high quality and cleanliness of the bedding, ensuring a good night's rest. Though preferences about firmness vary, the overall comfort level is consistently highlighted.
In summary, Hotel du Nord - Ville-Haute is highly regarded for its strategic location, excellent breakfast and dining experiences, clean and comfortable accommodations and exceptionally friendly staff, making it a reliable and pleasant choice for travelers visiting St Flour. Show more
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Family Friendly Hotel
Hotel with Parking
Room Types
Standard Twin RoomThe twin room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
Standard King RoomThe double room offers a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room provides heating and a TV. The unit offers 1 bed.
Standard Triple RoomThe triple room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. This triple room provides heating and a TV. The unit has 2 beds.
Standard Double RoomThe double room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room offers heating and a TV. The unit has 1 bed.
Superior King RoomThe double room features a private bathroom equipped with a bath or a shower and a hairdryer. This double room offers a TV. The unit offers 1 bed.
Standard Single RoomThe single room includes a private bathroom fitted with a bath or a shower and a hairdryer. This single room offers a TV. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Hotel du Nord - Ville-Haute boasts an enviable location in the charming village of St Flour, steeped in history and nestled in the heart of the upper town. Guests consistently highlight the hotel's ideal position for exploring both the historic center and the lively pedestrian streets filled with shops, restaurants and local attractions. The proximity to parking facilities, essential for visitors who arrive by car, adds to the overall convenience. The tranquility of the area ensures a peaceful stay, despite its central setting. With everything from bakeries to gourmet cheese shops just steps away, the hotel's location makes it perfect for those wishing to immerse themselves in the local culture without the need for frequent travel. Whether it's for a brief stopover en route to Spain or a longer stay to explore the picturesque surroundings, Hotel du Nord offers a strategically placed, restful retreat in the heart of St Flour.
Breakfast
The breakfast experience at Hotel du Nord - Ville-Haute consistently receives high praise from guests. Many highlight the use of fresh, local ingredients, contributing to a hearty and satisfying meal. The croissants, homemade jams, Cantal cheese and fresh orange juice are particularly noted for their excellence. The breakfast offerings are described as generous, varied and of very good quality with a balance of simple and local products. Guests appreciate the fresh and well-stocked buffet, featuring a wide selection of local specialties. The dining room's Art Deco setting adds to the pleasant breakfast atmosphere. While a few guests felt that the variety and quantity could be improved, overall, the breakfast is considered excellent and offers good value for money.
Dinner
The dining experience at Hotel du Nord - Ville-Haute receives commendations for its excellent cuisine, highlighting local specialty dishes that guests have found delightful. Visitors appreciate the valuable dinner advice provided, making it easy to enjoy a meal even on Sunday evenings. While dining options nearby are limited with a notable recommendation for La Toscane, the hotel compensates with a quality fast food offering. The bar, lively especially during summer and the terrace add to the overall positive atmosphere.
Rooms
Hotel du Nord - Ville-Haute offers an array of accommodations that generally garner positive feedback from guests. The rooms are often described as clean, comfortable and well-maintained, despite variations in size and decor. Many rooms have been modernized and renovated, boasting contemporary and practical designs with comfortable bedding. Guests appreciate the spaciousness of several rooms and bathrooms, while noting that a few are quite small and occasionally outdated.
The comfort level in the rooms is consistently highlighted with specific mention of the cozy bedding and functional amenities. Noise levels vary, but many find the rooms to be quiet and conducive to restful sleep. Certain rooms provide nice views of the rooftops and the cleanliness is a standout feature across many reviews.
Guests report the lack of air conditioning in some rooms and a few rooms are characterized by their small size and minimalistic but sufficient furnishings. Modern equipment and tasteful decorations in updated rooms seem to enhance the guest experience, despite some rooms having a retro vibe or signs of aging. The bathrooms are generally praised, although some are noted as being on the smaller side.
The hotel’s location in the upper part of Saint Flour near the commercial street is convenient, adding to the overall practicality of the stay. Functional features, such as private bathrooms, air conditioning in some rooms and the availability of elevators, contribute to the overall comfort and accessibility.
In summary, Hotel du Nord - Ville-Haute provides clean, comfortable and often spacious accommodations with a touch of updated charm, making it a reliable choice for travelers seeking a pleasant stay in Saint Flour, despite some minor drawbacks related to room size and sound insulation in certain areas.
Beds
Guests at Hotel du Nord - Ville-Haute consistently highlight the comfort and cleanliness of the beds as standout features. Many reviews mention the beds being comfortable and the bedding being of high quality, often describing it as very comfortable, excellent and clean. The mattresses, frequently noted for their good condition and firmness, provide a satisfying sleep experience. Despite some comments about beds being too soft, too firm or slightly small, the majority of guests appreciate the overall comfort and cleanliness. King-size beds are available and praised for their spaciousness. Overall, the hotel seems to prioritize guest comfort through meticulous attention to bedding quality and maintenance.
Cleanliness
Hotel du Nord - Ville-Haute stands out for its impressive level of cleanliness, consistently praised across numerous guest reviews. Visitors frequently highlight the impeccable upkeep of the hotel, describing it as extremely clean and well-maintained. Rooms are noted for their cleanliness and comfort, often being described as bright and very clean. Many guests appreciate the clean and comfortable amenities, including the bathroom and storage furniture, which were also commended for their spotless condition.
The common areas and premises of the hotel are similarly lauded for their tidiness with specific mentions of the cleanliness of the venue overall. This level of maintenance extends to the breakfast area and staff as well. Despite a few minor issues like spider webs in the bedside lamps, the overwhelming consensus is that the hotel offers clean, functional accommodations that provide good value for money.
In summary, Hotel du Nord - Ville-Haute is highly regarded for its immaculate cleanliness across guest rooms and shared spaces, ensuring a consistently pleasant and comfortable stay for visitors.
Staff
Guests of 'Hotel du Nord - Ville-Haute' consistently praised the hotel staff for their exceptional friendliness and professionalism. The welcoming environment began with a warm and cheerful reception with numerous positive mentions of the staff's helpfulness, attentiveness and overall kindness. Many visitors highlighted the staff's dedication to going above and beyond in ensuring a comfortable stay, always ready to assist with a smile. The staff's courteous and polite demeanor, coupled with their competence and readiness to address requests, left a lasting impression. Special mentions were made about the hotel's owner and manager for their helpfulness and good communication. Overall, the staff's friendliness and welcoming nature were standout features that significantly enhanced the guest experience.
Wi-Fi
Hotel du Nord - Ville-Haute offers wifi connectivity, but several reviews highlight limitations and challenges. Guests have mentioned that the wifi works well initially; however, its stability can be an issue with many experiencing frequent disconnects and the need to restart every four hours. Although the wifi is free, limited access and the requirement to re-enter login credentials are common complaints. Some guests also reported weak signals within their rooms and in some cases, no network at all, affecting the convenience of staying connected during their visit. Despite these issues, the hotel is praised for attempting to provide internet access and strives to maintain it as a complimentary service for its guests.
Parking
Hotel du Nord - Ville-Haute offers several parking options that have been positively received by guests. Many appreciated the availability of secure and covered garages, which ensured the safety of their vehicles, including motorcycles. There is mention of both private and public parking spaces with some free options available in the surrounding area. For those who prefer a more convenient option, the hotel provides a private parking garage for a small fee, described as superb and easily accessible right next to the hotel. Despite some reviews noting that parking is not free and occasionally poorly indicated, the location of the garage in the city center was seen as very convenient. Overall, guests felt that the hotel provided sufficient parking solutions, enhancing their stay in the city.
Family
Hotel du Nord - Ville-Haute stands out as a highly family-oriented destination, offering an exceptional experience for guests traveling with children. Families will find the atmosphere to be particularly welcoming with a pronounced focus on catering to their needs. The hotel provides large, comfortable rooms that can easily accommodate a family of four, ensuring a pleasant and practical stay for everyone.
Guests have appreciated the family-friendly nature of the hotel, highlighting the clean and well-equipped rooms designed specifically for families. The staff are noted to be especially friendly towards children, further enhancing the family atmosphere.
Additionally, the hotel's proximity to local shops and a nearby pizzeria offers convenient dining options, making it an ideal choice for family trips. Overall, the distinct family-oriented focus and excellent accommodations make Hotel du Nord - Ville-Haute a great choice for families looking for a cozy and comfortable stay.
No, Hotel du Nord - Ville-Haute doesn't have any pool.
No, a spa isn't available at Hotel du Nord - Ville-Haute.
No, Hotel du Nord - Ville-Haute doesn't allow dogs.
Yes, parking facilities are available at Hotel du Nord - Ville-Haute.
No, Hotel du Nord - Ville-Haute doesn't have a gym.