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Summary of reviewsKyriad Orthez enjoys an ideal location that combines convenience and tranquility. Situated close to the highway, it offers easy access for travelers, making it perfect for a stopover. Despite its proximity to busy roads, the hotel is surrounded by lush greenery, ensuring a quiet and serene environment. The slightly out-of-town setting is mitigated by the availability of various nearby amenities and free parking. The friendly and welcoming staff further enhance the guest experience by attentively addressing requests.
The breakfast at Kyriad Orthez is generally well-received, praised for being hearty, varied and well-organized, providing a solid start to the day. While some guests feel it could use more variety and is a bit pricey, most find it satisfying. The dinner experience also garners positive feedback for its variety and quality, making it a good value for money option. Although the restaurant may occasionally be closed, alternative dining options are conveniently close by.
The rooms at Kyriad Orthez are simple but functional, appreciated for their cleanliness and organizational layout. Despite some critiques regarding small size, cramped bathrooms and the need for renovation, guests find the beds comfortable and the overall atmosphere pleasant. The absence of air conditioning and limited electrical outlets are noted drawbacks, but the provision of connecting rooms is a bonus for families. Some issues like occasional bad odors and cigarette smells suggest areas for improvement in maintenance.
Cleanliness throughout the hotel receives mixed reviews, though many guests commend the high standards and attention to detail. Daily room maintenance and comfortable bedding contribute to a positive experience. There are occasional lapses in hygiene, such as hair found in bathrooms and dust, but these are generally overshadowed by the overall cleanliness.
Staff at Kyriad Orthez consistently receive high praise for their friendliness, attentiveness and professionalism. Guests frequently highlight the warm welcome and excellent customer service that make their stay enjoyable. The staff's availability and willingness to accommodate requests greatly enhance the overall guest experience.
Beds in the hotel are notably comfortable, receiving accolades for their quality and comfort. Guests appreciate the spacious, cozy beds and the clean, quiet rooms, which contribute to restful sleep. While some did not find the beds comfortable, the majority had a positive experience.
In summary, Kyriad Orthez is a well-rounded hotel that offers a convenient location, commendable breakfast and dining options, functional and clean rooms and exceptional staff service. Despite minor areas for improvement, it remains a solid choice for travelers seeking a comfortable and serene stay.
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