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Summary of reviewsThe Mercure Saint Lô Centre is celebrated for its prime location in the heart of Saint Lo, offering convenient access to key attractions and amenities. Its proximity to the train station and vibrant city center enables guests to easily explore nearby shops, pubs, and restaurants, while scenic views of the river and ramparts enhance the charm of a stay. Cyclists and cultural enthusiasts find the location ideal, with Notre Dame church and the Saturday market within easy reach. Spacious and clean rooms add to the comfort, making it a favorable choice for both leisure and business travelers.
Breakfast at the Mercure Saint Lô Centre generally receives positive feedback for its variety and quality, featuring a comprehensive selection that includes cheeses, meats, and gluten-free options. However, some guests note issues with congestion and buffet management, suggesting room for improvement. Despite these occasional concerns, the breakfast experience is primarily well-regarded and sets a positive tone for the day.
Room reviews reflect a blend of comfort and spaciousness, although some aspects of the hotel's infrastructure show signs of aging. Guests praise the large beds and cleanliness, appreciating views of the ramparts or river. However, issues like noise from nearby facilities, stained curtains, and outdated decor are mentioned. Absence of air conditioning can lead to discomfort during warmer nights. Nonetheless, attentive and kind staff contribute significantly to a welcoming atmosphere, bolstering the overall positive impression.
Cleanliness stands out as a notable strength, with immaculate rooms and well-maintained interiors frequently highlighted. The serene and attractive decor, coupled with comfortable bedding, creates a relaxing environment. While renovation could benefit some areas, the overall ambiance remains pleasant, driven by helpful staff and a satisfying breakfast.
The staff at Mercure Saint Lô Centre are consistently commended for their professionalism, friendliness, and attentiveness. They contribute to a seamless experience, with individuals like Maud, a receptionist, gaining specific praise for her language skills and accommodating nature.
The hotel offers a high standard of bedding, ensuring a restful night's sleep for its guests. Spacious rooms and quality pillows enhance comfort, with many guests praising the beds as exceptionally comfortable. Despite minor issues with some beds, the overall sleep experience is generally well-regarded.
While aiming for a four-star experience, Mercure Saint Lô Centre occasionally falls short of this standard. Infrastructure and sound insulation are areas of concern, and the lack of air conditioning is unexpected for a hotel in this category. Some guests feel that the overall offerings do not entirely align with the advertised status, noting the need for modernization. Despite undergoing construction, the hotel maintains a reliable choice for comfort, supported by the dedicated staff aware of guest concerns. Show more
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Categories
Hotel near Golf Courses
Its central location in Saint-Lô provides access to local amenities, including the Golf Compact Saint Lo. It serves as a convenient base for exploring the area's golf options.
Family Friendly Hotel
This hotel offers comfortable accommodations and is centrally located, making it convenient for families to explore Saint-Lô. It provides amenities suitable for both adults and children.
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
This 4-star hotel offers conference space and meeting rooms, catering to business needs. It provides free WiFi, a restaurant, a bar, and room service. The hotel also offers amenities like express check-out and complimentary newspapers.
Accessible Hotel
This hotel is entirely wheelchair accessible throughout its grounds and units, ensuring ease of movement for all guests. It features an elevator and provides wheelchair-accessible parking, making arrival and navigation convenient.
4-Star Hotel
This 4-star hotel offers a blend of comfort and modern amenities, ideally suited for leisure travelers. It features a conference space, complimentary cribs, and an inviting atmosphere. Guests can enjoy home-cooked dishes in the restaurant and a selection of wines at the bar.
Room Types
Privilege Double RoomDecorated in a modern style, the room features a flat-screen TV with satellite channels, a duvet, and the bathroom is complete with a shower and hairdryer. There is also a Nespresso machine and Bluetooth speakers.
Standard Double RoomThe room features a flat-screen TV with satellite channels, a duvet, and the bathroom is complete with a bathtub and hairdryer.
Guest Reviews
7.4
Good
Location
Located in the heart of Saint Lo, the Mercure Saint Lô Centre boasts an excellent position with guests praising its proximity to various key attractions and amenities. The hotel is centrally situated, making it a convenient option for both leisure and business travelers. It is notably close to the train station, adding to its accessibility. Visitors can easily explore the vibrant city center, with its array of shops, pubs, and restaurants just a short walk away. The hotel's location, near the river and ramparts, provides scenic views that add to the overall charm of the stay.
Cyclists find the establishment ideally positioned for their needs, while the nearby Notre Dame church and Saturday market offer cultural and shopping opportunities within easy reach. Moreover, the convenient parking further enhances the appeal for guests traveling with a car. In addition to the prime location, the hotel features spacious and clean rooms, contributing to a comfortable and enjoyable experience. Overall, Mercure Saint Lô Centre offers a perfect base for exploring the city, with its strategic placement and welcoming atmosphere ensuring a memorable visit.
Breakfast
Guests of Mercure Saint Lô Centre frequently highlight the hotel's breakfast experience in their reviews. The general sentiment is positive, with many praising the breakfast for being varied and complete. Guests appreciate the high quality of the offerings, including a selection of cheeses, meats, hot dishes like eggs, bacon, and sausages, as well as gluten-free bread options. For those who enjoy a hearty start to the day, the breakfast served until 11 am on weekends is plentiful and meets expectations with its diverse options.
However, not all reviews are glowing. Some guests find the breakfast setup a bit congested, with areas becoming crowded during peak hours. This occasionally impacts the management of the buffet, leading to a perception of disorganization. While the breakfast generally leaves many guests satisfied, others feel it could be better managed given its price point. Some express that the breakfast, while adequate, could offer more value for money, noting that the selection is sometimes limited in choice.
Despite these mixed reviews regarding management and value, the breakfast is generally considered to be of good quality, with fresh products contributing to a pleasant dining experience. Overall, while there are areas for improvement, the breakfast experience at Mercure Saint Lô Centre tends to leave a positive impression, setting the tone for a comfortable stay.
Rooms
The Mercure Saint Lô Centre offers a blend of comfort and spaciousness in its array of rooms, though some aspects may show their age. Guests consistently praise the cleanliness and comfort of the accommodations, highlighting the large beds and well-appointed amenities that characterize the Mercure experience. Rooms are often noted for their good arrangement and cleanliness, and many offer delightful views of the surrounding ramparts or river.
However, travelers should be aware that room sizes and conditions may vary, with some rooms described as small or lacking modern updates. In particular, the absence of air conditioning can be a drawback, leading to discomfort during warmer nights. Noise from the nearby hotel bar and parking lot might disrupt the peaceful ambiance some guests seek. Additionally, certain issues like stained curtains and outdated decor can detract from the overall experience.
The hotel staff are frequently recognized for their attentiveness and kindness, contributing significantly to the hotel’s positive atmosphere. Despite the building and some facilities needing a renovation, the overall comfort of the rooms, along with the generous bed size and good quality bedding, are often commended. The privilege rooms offer more spaciousness, making them a preferred choice for leisure stays rather than work. Despite the aging infrastructure, the rooms still meet the standard expected from a Mercure, merging comfort with a clean and welcoming environment.
Beds
The Mercure Saint Lô Centre seems to set a high standard when it comes to offering a restful night's sleep. Many guests have praised the hotel's bedding for its exceptional comfort, highlighting it as a standout element of their stay. The rooms are notably spacious, which adds to the overall comfort, and the beds themselves are often described as large and accommodating. Travelers frequently noted the quality of the pillows, further underscoring the hotel's commitment to providing an excellent sleep experience. Although a few reviews mentioned issues, such as a sagging bed, the majority provide a favorable picture, with some guests even claiming it was the best bed they've experienced in recent weeks. Overall, the hotel appears to be a reliable choice for those prioritizing comfort during their travels, enhanced by recently renovated rooms and a central location that doesn't compromise on convenience.
Cleanliness
The Mercure Saint Lô Centre stands out for its exceptional cleanliness according to guest reviews. Visitors consistently mention the immaculate condition of the rooms, highlighting their clean and well-maintained interiors. Many guests appreciate the quiet and serene atmosphere coupled with attractive décor. The rooms are described as spacious, offering comfortable bedding for a restful stay. The hotel's advantageous location near the train station makes accessibility convenient, further enhancing the guest experience. Although some note that the rooms could benefit from renovation, the overall cleanliness harmonizes with the welcoming and helpful staff, creating a pleasant ambiance. Alongside cleanliness, guests also enjoy a satisfying breakfast, contributing to the value for money at this well-positioned establishment.
Staff
The staff at Mercure Saint Lô Centre consistently receive praise for their kindness, professionalism, and helpfulness. Visitors frequently highlight the warm welcome they receive, noting the team's dedication and attentiveness. Maud, a receptionist, is specifically mentioned for her excellent English skills and accommodating nature, which eases communication for non-French speakers. The staff across reception, housekeeping, and room service departments are recognized for their efficiency and friendliness, contributing to a seamless experience. While there are minor mentions of inexperience among younger staff members, the overall impression remains positive, with the team regarded as competent and a significant asset to the hotel experience.
4 Star
Mercure Saint Lô Centre aims for a four-star experience but falls short in several areas according to guest reviews. Despite exhibiting the typical codes of a 4-star establishment, it lacks the refinement that many travelers expect at this level. The hotel's infrastructure and sound insulation are noticeably underwhelming, suggesting a significant discrepancy between its advertised status and actual offerings. The absence of air conditioning in the rooms is a surprising oversight for a hotel in this category, and the decor could benefit from modernization. Guests have also noted the need to book the restaurant in advance, which can be inconvenient even for residents. The breakfast provided is perceived as very basic considering its price, leading to the sentiment that the 4-star classification is more flattering than deserved. The hotel is undergoing construction, which may affect the overall experience. Staff seem aware of these concerns, although they are in a difficult position, able only to relay feedback rather than implement changes. Overall, while the Mercure Saint Lô Centre presents itself as a four-star destination, guests imply that it does not consistently deliver the standard typically associated with such a rating.
No, Mercure Saint Lô Centre doesn't have any pool.
No, a spa isn't available at Mercure Saint Lô Centre.
Yes, Mercure Saint Lô Centre welcomes dogs.
No, parking facilities aren't available at Mercure Saint Lô Centre.