Days Inn by Wyndham Downtown St. Louis
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Summary of reviewsDays Inn by Wyndham Downtown St. Louis offers a mixed but largely positive experience for guests, particularly in areas such as location, breakfast, rooms, cleanliness, staff and beds.
The hotel's location is a noteworthy benefit with its proximity to stores, gas stations, major highways and downtown attractions like Busch Stadium and Gateway Arch National Park enhancing convenience for visitors. It also provides parking, an often appreciated amenity in city settings. However, the surrounding neighborhood presents some challenges with many guests describing the area as run down or sketchy, although safety was generally not a concern for most.
The breakfast service receives varied feedback with many guests appreciating the complimentary offering of items like muffins, dry bread and drinks. Some guests enjoyed the continental breakfast, while others desired more variety and substantial options, particularly for dietary restrictions. There were occasional issues with availability and replenishment of breakfast items.
The rooms fare relatively well in terms of guest reviews. Many guests found their accommodations to be clean, spacious and comfortable with pleasing decor and relaxing environments. Handicap-accessible rooms were particularly praised. However, some guests reported problems with cleanliness and maintenance, including mold, stains and smoke smells, indicating a need for improvement in certain areas.
Cleanliness is a significant concern with a mix of positive and negative experiences. While some guests noted their rooms were clean and the atmosphere quiet, others encountered dirty conditions, mold, roaches and general grime, detracting from their stay.
The staff generally receive positive remarks, being described as friendly, helpful and accommodating by many guests. Specific staff members were highlighted for their exceptional service. However, there were occasional reports of unfriendly or rude interactions, particularly from certain members of the overnight staff.
The beds garnered mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. Nonetheless, some guests noted issues with tall beds, worn mattresses and bedding that was not always clean.
Overall, Days Inn by Wyndham Downtown St. Louis provides a satisfactory experience for guests with particular strengths in location convenience, staff friendliness and room comfort, while certain areas like cleanliness and neighborhood appeal could benefit from attention and improvement.
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The hotel's location is a noteworthy benefit with its proximity to stores, gas stations, major highways and downtown attractions like Busch Stadium and Gateway Arch National Park enhancing convenience for visitors. It also provides parking, an often appreciated amenity in city settings. However, the surrounding neighborhood presents some challenges with many guests describing the area as run down or sketchy, although safety was generally not a concern for most.
The breakfast service receives varied feedback with many guests appreciating the complimentary offering of items like muffins, dry bread and drinks. Some guests enjoyed the continental breakfast, while others desired more variety and substantial options, particularly for dietary restrictions. There were occasional issues with availability and replenishment of breakfast items.
The rooms fare relatively well in terms of guest reviews. Many guests found their accommodations to be clean, spacious and comfortable with pleasing decor and relaxing environments. Handicap-accessible rooms were particularly praised. However, some guests reported problems with cleanliness and maintenance, including mold, stains and smoke smells, indicating a need for improvement in certain areas.
Cleanliness is a significant concern with a mix of positive and negative experiences. While some guests noted their rooms were clean and the atmosphere quiet, others encountered dirty conditions, mold, roaches and general grime, detracting from their stay.
The staff generally receive positive remarks, being described as friendly, helpful and accommodating by many guests. Specific staff members were highlighted for their exceptional service. However, there were occasional reports of unfriendly or rude interactions, particularly from certain members of the overnight staff.
The beds garnered mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. Nonetheless, some guests noted issues with tall beds, worn mattresses and bedding that was not always clean.
Overall, Days Inn by Wyndham Downtown St. Louis provides a satisfactory experience for guests with particular strengths in location convenience, staff friendliness and room comfort, while certain areas like cleanliness and neighborhood appeal could benefit from attention and improvement.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
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Hotel with Gym
Guest Reviews
Days Inn by Wyndham Downtown St. Louis offers a mixed bag when it comes to its location. On the positive side, the hotel is conveniently situated close to stores, gas stations and major highways such as I-70. Guests find that it's easy to access downtown attractions like Busch Stadium and Gateway Arch National Park with downtown just an eight-minute drive away. The hotel is also conveniently located for those working nearby and provides parking, which is a notable perk in any city.
However, the surrounding environment leaves much to be desired. Many reviews point out that the area feels abandoned and is run down with numerous vacant buildings and a generally rough neighborhood vibe. Some guests describe the location as sketchy or seedy, though others mention feeling safe during their stay. The general consensus is that while the location offers convenience for downtown access, the immediate surroundings are far from ideal.
At Days Inn by Wyndham Downtown St. Louis, experiences with the breakfast service varied considerably among guests. Many appreciated the complimentary aspect, even if the selection was modest with items such as muffins, dry bread and drinks available. Some guests enjoyed the breakfast, finding the continental offerings to be good, while others felt that it could benefit from more variety, particularly beyond just waffles.
Several guests noted limitations, such as the lack of substantial options suitable for dietary restrictions like diabetes. Issues were also reported with the breakfast's availability, including instances where it was either not served at all or inadequately stocked for the number of guests. Opening hours were generally liked, spanning from 6am to 10am, though some still felt disappointed when arriving to find empty breakfast stations or unmet expectations stemming from advertised services not being provided.
The rooms at Days Inn by Wyndham Downtown St. Louis have received mixed reviews. On the bright side, guests appreciated that many rooms were nice, clean and spacious with some even being larger than expected and handicap accessible. Several reviews mentioned that the rooms were nicely decorated, well set up and provided a relaxing environment. A good number of visitors found their rooms super clean and comfortable with updated amenities.
However, there were numerous complaints about cleanliness and maintenance. Issues such as black mold on ceilings, dirty towels, stains on blankets, furniture and carpets and rooms smelling of smoke were frequently mentioned. Some guests felt the entire hotel needed an upgrade, citing problems like broken lamp shades, burn holes in comforters and dirty bathrooms. A specific critique pointed out grime on the walls and sticky table tops. Despite some guests being moved to better rooms by the friendly manager, the overall condition of many rooms left much to be desired.
The beds at Days Inn by Wyndham Downtown St. Louis receive mixed feedback from guests. On the positive side, many visitors found the mattresses to be comfortable, describing them as wonderful and conducive to a good night's sleep. However, some guests encountered issues with the quality of bedding. Complaints included tall beds, worn mattresses and sheets and blankets with burn holes or being generally unclean. While comfort is noted by several reviewers, the state of the bedding detracts from the overall experience for others.
Days Inn by Wyndham Downtown St. Louis presents a mixed bag when it comes to cleanliness. On the positive side, some guests appreciated that their rooms were clean and noted that the atmosphere was clean and quiet. However, these scattered compliments are overshadowed by a series of negative remarks. Many guests found their rooms dirty with issues ranging from stained carpets and filthy floors to unclean bathrooms with clogged sinks and tubs. The presence of a stale cigarette smell in non-smoking rooms, black mold, roaches and used coffee left in the rooms severely tarnished their experience. Overall, cleanliness appears to be a major concern for this hotel with numerous reports of dirty sheets, broken glass and general grime causing considerable discomfort to guests.
Guests of Days Inn by Wyndham Downtown St. Louis have shared mixed reviews about the staff. Generally, many reviewers praised the staff's friendliness, helpfulness and respectful demeanor. Descriptions such as nice, amazing, super friendly and welcoming were commonly used, emphasizing the staff's warm and accommodating nature. Particular highlights included the front desk help being very kind and specific individuals like the lady at check-in and a front desk worker named Tasha or Toni, who were noted for their exceptional friendliness. Guests appreciated the staff's understanding and availability, which contributed positively to their stay.
However, some reviews also noted less favorable interactions with certain staff members. There were mentions of unfriendliness and rudeness, particularly from the overnight female staff and an evening staff lady. One guest shared a disappointing interaction when seeking a refund, indicating variability in guest experiences.
Overall, while the majority of reviewers found the staff to be friendly and helpful, a few inconsistent and negative interactions slightly marred the overall impression.
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Location
However, the surrounding environment leaves much to be desired. Many reviews point out that the area feels abandoned and is run down with numerous vacant buildings and a generally rough neighborhood vibe. Some guests describe the location as sketchy or seedy, though others mention feeling safe during their stay. The general consensus is that while the location offers convenience for downtown access, the immediate surroundings are far from ideal.
Breakfast
Several guests noted limitations, such as the lack of substantial options suitable for dietary restrictions like diabetes. Issues were also reported with the breakfast's availability, including instances where it was either not served at all or inadequately stocked for the number of guests. Opening hours were generally liked, spanning from 6am to 10am, though some still felt disappointed when arriving to find empty breakfast stations or unmet expectations stemming from advertised services not being provided.
Rooms
However, there were numerous complaints about cleanliness and maintenance. Issues such as black mold on ceilings, dirty towels, stains on blankets, furniture and carpets and rooms smelling of smoke were frequently mentioned. Some guests felt the entire hotel needed an upgrade, citing problems like broken lamp shades, burn holes in comforters and dirty bathrooms. A specific critique pointed out grime on the walls and sticky table tops. Despite some guests being moved to better rooms by the friendly manager, the overall condition of many rooms left much to be desired.
Beds
Cleanliness
Staff
However, some reviews also noted less favorable interactions with certain staff members. There were mentions of unfriendliness and rudeness, particularly from the overnight female staff and an evening staff lady. One guest shared a disappointing interaction when seeking a refund, indicating variability in guest experiences.
Overall, while the majority of reviewers found the staff to be friendly and helpful, a few inconsistent and negative interactions slightly marred the overall impression.
No, Days Inn by Wyndham Downtown St. Louis doesn't have any pool.
No, a spa isn't available at Days Inn by Wyndham Downtown St. Louis.
No, Days Inn by Wyndham Downtown St. Louis doesn't allow dogs.
No, parking facilities aren't available at Days Inn by Wyndham Downtown St. Louis.
Yes, Days Inn by Wyndham Downtown St. Louis has a gym.
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