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Hotel Le Versailles

Saint-Sauveur-des-Monts , 50 Rue Principale (Show on Map)

7.0

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Le Versailles offers a generally positive and satisfying experience for its guests, largely driven by its exceptional location and comfortable accommodations. The hotel is conveniently situated near Saint-Sauveur's center, providing easy access to restaurants, shops and various outdoor activities such as skiing and golfing. Guests appreciate the peaceful atmosphere and the beautiful mountain views from the rooms and balconies.

The rooms at Hotel Le Versailles are consistently praised for their spaciousness, cleanliness and comfort. Many guests highlighted the well-equipped kitchenettes, cozy fireplaces and pleasant patios or balconies. Comfortable beds and soundproofing on higher floors contribute to a restful stay. While some minor maintenance issues and dated appliances were noted, the overall sentiment is that the rooms cater well to travelers' needs.

Guests remarked positively on the friendly and professional staff, noting efficient check-ins and accommodating service. However, there were instances of inconsistent service with some guests encountering rudeness or indifference from certain staff members.

Despite its strengths, the hotel has areas needing improvement. The breakfast service is often criticized for its limited and pre-packaged options, which many found inadequate. The pool, although favorable for children and family activities, received mixed reviews regarding its temperature and maintenance. Cleanliness, while generally good, had notable issues in certain areas such as stained carpets and inconsistent housekeeping services. Additionally, the free wifi service garnered mixed feedback with complaints about instability and poor connectivity.

For business travelers, Hotel Le Versailles offers practical amenities and a prime location near business centers and commercial amenities, making it a convenient choice. The hotel's overall value for money and the comfort of its accommodations align more closely with higher-rated establishments, exceeding standard three-star expectations.

In summary, Hotel Le Versailles provides a comfortable and convenient stay with spacious, well-equipped rooms and significant positive interaction with staff, although there is room for improvement in breakfast service, pool maintenance and consistent cleanliness practices.
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Categories

Hotel near Ski Resorts

Located in Saint-Sauveur-des-Monts, a major ski destination known for Sommet Saint-Sauveur and other winter sports facilities.

Hotel with Parking

This hotel provides parking for its guests. It is located in a shopping district.

3-Star Hotel

This hotel provides fitness facilities. User reviews mention the hotel has excellent cleanliness.

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Queen Room This double room has a fireplace, kitchenette and dining area.

Standard Queen Room with Balcony This double room features a dining area, kitchenette and fireplace.

Standard Queen Room with Two Queen Beds This room includes a kitchenette and private bathroom.

Standard Queen Room with Two Queen Beds with Patio Located on the ground floor, this room includes a private exterior patio.

Executive Suite This suite has a dining area and fireplace.

Executive Suite with Balcony Located on the 2nd or 3rd floor, this room offers a private balcony with a mountain view.

Double Room with Patio Located on the ground floor, this room includes a private exterior patio.

Quadruple Room with Balcony This room includes a kitchenette and private bathroom.

About Hotel Le Versailles

License: 565994

Guest Reviews

7.0

Good

Location

Hotel Le Versailles boasts an enviable location, frequently praised by guests for its convenience and proximity to Saint-Sauveur's many attractions. Situated near the town center and main street, the hotel offers easy access to a variety of restaurants, shops and services, making it an ideal base for exploring the local area. Visitors appreciate being within walking distance to the village center, outdoor activities like skiing and golfing and the beautiful mountain views from the hotel rooms and balconies.

Guests highlight the ease of access from the highway and the hotel's position close to the city's heart. The quiet, peaceful rooms add to the overall comfy experience, despite some noise from the nearby road. The combination of the convenient location and the comfortable accommodations makes it a preferred choice for travelers looking to enjoy the best of Saint-Sauveur.

Breakfast

"Hotel Le Versailles offers a minimalist breakfast experience that left many guests underwhelmed. While there were initial promises of a continental breakfast, the reality was often limited to grab-and-go options which mainly consisted of packaged muffins, yogurt, juice and coffee. The lack of variety and absence of fresh fruits or protein was a common point of dissatisfaction. Guests found the breakfast offerings to be basic with some describing them as inadequate or disappointing given the price paid. Despite some isolated comments appreciating an adequate or well-organized breakfast, the overall sentiment pointed towards a need for significant improvement in both the variety and quality of the morning meal."

Dinner

Hotel Le Versailles may not currently operate its own in-house restaurant, which some guests have noted as a missing convenience. Instead, the hotel provides a small kitchenette area equipped with basic amenities such as a sink, toaster, stove and microwave, allowing for some level of self-catering. Although breakfast is typically included, recent changes have shifted towards offering pre-packaged muffins due to external kitchen rental arrangements with an Asian restaurant.

Despite the lack of an on-site restaurant for lunch and dinner, the hotel's advantageous location offers easy access to a range of dining options nearby, ensuring guests have plenty of alternatives for their meals. Additionally, the food quality, when the hotel's restaurant was operational, has received commendations, suggesting a potentially enjoyable dining experience had the restaurant been open.

Rooms

Hotel Le Versailles offers a mixed bag of experiences, but several positive aspects stand out, particularly regarding the rooms. Guests highly appreciated the spaciousness of the rooms, often describing them as very large and beautifully decorated. The inclusion of amenities such as kitchenettes, sofas, work desks and real dishes and cutlery greatly enhanced the comfort and convenience of the stay. Rooms were generally reported to be clean and well-maintained with many guests lauding the cleanliness and comfortable furnishings.

The presence of balconies and patios added to the attractiveness of the accommodations, providing direct access and pleasant views, despite some noise from the nearby highway. Notably, rooms on higher floors featured soundproofing, ensuring a quiet stay. Fireplaces in certain rooms were a much-loved feature, contributing to the overall cozy ambiance.

Comfort was a recurring theme with many guests complimenting the comfortable beds, pillows and spacious layouts. Several rooms also included well-functioning air conditioning and clean bathrooms, adding to the overall positive experience. However, some reviews mentioned issues such as non-functioning appliances, dated TVs or minor maintenance concerns like broken tiles and dirty curtains, which slightly marred the otherwise positive impression.

Overall, Hotel Le Versailles offers well-sized, clean and comfortable rooms with a range of amenities that cater to the needs of travelers, ensuring a generally pleasant stay.

Beds

Hotel Le Versailles offers a mix of feedback when it comes to its bedding accommodations. The reviews frequently mention the comfort of the beds, highlighting that many guests found them very comfortable, clean and cozy. The bedding is often described as clean with remarks about comfortable pillows and mattresses contributing to an overall satisfying sleep experience. Guests particularly appreciated the softness of the sheets and the soundproof rooms which enhanced their comfort.

However, there are a few inconsistencies in experiences. Some guests noted that certain beds and mattresses were outdated, tilted or had noticeable hollows, which detracted from their comfort. It seems that while a significant number of the beds were praised for their comfort and cleanliness, there were occasional issues with uncomfortable mattresses and aging bedding. Despite these mixed reviews, the overall sentiment leans towards a generally positive level of comfort for most guests.

Cleanliness

Hotel Le Versailles offers a mixed experience in terms of cleanliness. Guests frequently comment on the cleanliness of the rooms, often noting them as very clean and comfortable. The hotel itself is generally clean and rooms are spacious. However, there are several recurring issues that guests have highlighted.

While some guests appreciated the hotel's cleanliness upon initial inspection, further scrutiny revealed various problems. The carpets in many rooms are notably stained and carry unpleasant odors. Bathroom cleanliness is inconsistent with some guests encountering dirty sinks, toilets and shower curtains. Furthermore, certain areas like the hallways and reception have been reported as not clean with observations of dust and even flies in some cases.

Housekeeping services seem to be hit-or-miss with instances of daily cleaning not always being thorough, often missing tasks such as replacing toiletries or taking out the trash. There are also mentions of precise issues such as stained sheets, presence of red ants and dirty bathrooms.

While the rooms are generally described as clean and comfortable, the overall sentiment indicates that there is room for improvement, especially regarding the upkeep of carpets and communal areas. Guests also noted difficulties with certain amenities like mosquito nets and encountered occasional neglect in maintenance. The location is a notable advantage, but the hotel could benefit from more consistent and detailed cleaning practices to meet modern expectations.

Staff

Hotel Le Versailles's staff has received a mix of feedback from guests. On the positive side, many visitors appreciated the friendliness and professionalism of the team. Words like welcoming, accommodating, courteous and helpful were frequently mentioned. Guests noted the warm and efficient check-in process with staff often going out of their way to assist and provide excellent service. The concierge and housekeeping also received high marks for their kindness and attentiveness.

However, some guests experienced less favorable interactions. Instances of rudeness and indifference were noted, particularly from some members of the reception team. A few guests mentioned feeling ignored or encountering dismissive attitudes upon arrival. There were also complaints about the lack of responsiveness to certain issues and an overall unwelcoming atmosphere at times.

In summary, while many guests found the staff at Hotel Le Versailles to be friendly and supportive, there were notable inconsistencies in their experience. The hotel clearly has areas for improvement in ensuring all staff members provide a consistently high level of service.

Wi-Fi

Hotel Le Versailles seems to have a mixed reputation when it comes to its wifi service. Some guests found the internet to be very strong and appreciated the conveniently managed wifi along with the helpline available for any issues. However, many reviews point towards several shortcomings. Frequent comments mentioned the wifi being unstable with poor connection quality and slow internet speeds. Even in-room connectivity issues were noted, especially in certain areas like room 208. While the hotel offers free wifi, many guests found it to be unreliable and spotty at times. Overall, while the hotel provides internet service, it would greatly benefit from improvements to enhance guest satisfaction.

Pool

Hotel Le Versailles offers an outdoor pool that guests find favorable for children, making it an enjoyable spot for family activities. Some guests have appreciated its convenience and comfort. However, visitors commonly encounter issues with the pool's temperature, frequently remarking on its coldness despite claims of being heated. The temperature of the pool and jacuzzi has been described as extremely cold, sometimes making the experience less pleasant.

Additionally, cleanliness and maintenance of the pool seem to be recurring concerns. Several guests noted the pool being dirty, cloudy and in need of a thorough cleaning. Problems such as the pool being out of order or undergoing maintenance during guests’ stays have also been reported, which has led to disappointment. While the pool serves as a good feature for families, better upkeep and consistent heating could significantly enhance the overall guest experience.

3 Star

Hotel Le Versailles offers exceptional value for its rates, making it an affordable choice without compromising comfort. Guests have praised the comfortable rooms, which come equipped with essential amenities such as a bed, fridge, TV and even tableware. The selection and quality of toiletries provided also receive positive mentions. While it is a three-star hotel, the services and facilities often exceed expectations, aligning more closely with what one might expect from a four-star establishment. Additionally, the hotel's convenient location, close to various attractions and amenities, enhances its appeal for travelers seeking both comfort and affordability.

Business

Hotel Le Versailles stands out for its commitment to catering to business travelers' needs through a combination of practical facilities and prime location. Guests praise the welcoming reception and attentive staff, who efficiently handle check-ins and other necessities, ensuring smooth transactions. The hotel’s convenient walking distance to key business centers and commercial amenities enhances its appeal, facilitating easy access for professionals. The onsite business support, along with reliable telephone and internet services, provides a conducive environment for work. Moreover, the substantial business setup within the hotel underscores its suitability for professional activities. To top it off, guests enjoy a good breakfast each morning and the proximity to main road systems allows for seamless travel to business appointments and meetings. This blend of efficiency, support and location makes Hotel Le Versailles a fitting choice for business travelers.

Accessible

Hotel Le Versailles enjoys a convenient location that makes it easily accessible by foot and an ideal base for exploring the surrounding area. The hotel is within walking distance of key attractions, making it easier for guests, even with luggage, to move around comfortably. Many guests appreciated the quiet atmosphere, providing a peaceful place to recharge after a day of activities. The reception was noted as being welcoming, adding to the overall positive experience. Additionally, parts of the hotel's accessibility features, such as the pool, received good remarks for their ease of use. However, the elevator was noted to be consistently out of order, which could pose a challenge for those with mobility issues. Despite this, the hotel's location and certain accessibility features were sufficient to make stays more convenient.

Indoor Pool

The indoor pool at Hotel Le Versailles received a mix of feedback with many guests appreciating the opportunity to swim and noting that children particularly enjoyed the pool. Praise was given for the pool's easy access, the cleanliness of the establishment and the overall comfort of the hotel accommodations, highlighting the excellent staff. However, some guests were disappointed with the temperature of the water, describing it as cold or unheated. Additionally, a few reviews mentioned the pool showing signs of aging. Despite these drawbacks, the clean and inviting environment of the hotel left a generally positive impression on visitors.

Yes, Hotel Le Versailles has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hotel Le Versailles.

No, Hotel Le Versailles doesn't allow dogs.

Yes, parking facilities are available at Hotel Le Versailles.

No, Hotel Le Versailles doesn't have a gym.

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