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Relais St-Denis

Saint-Sauveur-des-Monts , 61 Rue St-denis (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRelais St-Denis is a charming hotel centrally located in the heart of Saint-Sauveur, making it an ideal choice for travelers who want to explore the area's numerous attractions on foot. Guests consistently appreciate its proximity to shopping centers, restaurants, grocery stores, hiking trails, ski slopes and Rue Principale's vibrant offerings. Despite its central location, the hotel maintains a tranquil ambiance, further enhanced by appealing amenities such as a beautiful outdoor pool and spa.

Rooms at Relais St-Denis are large, spacious and well-equipped with fireplaces, kitchenettes and whirlpool baths, which make them excellent for longer stays or family getaways. The wood-burning fireplaces and elegant decor add a warm ambiance, contributing to a comfortable and inviting experience. While some reviews note that the rooms are dated and in need of renovation, the consistent cleanliness and comfort provided often outweigh these concerns.

Guests speak highly of the excellent and friendly staff who contribute significantly to a positive experience at the hotel. The staff are regularly described as warm, welcoming and highly professional, especially the front desk personnel who are always smiling and eager to assist. This exceptional level of service sets a positive tone for guests' stays.

The hotel's pool and spa facilities are also much appreciated, offering well-maintained, clean and accessible areas for relaxation. Many guests highlight the outdoor spa and jacuzzi as perfect bonuses and the additional amenities like the heated pool, sauna and provision of towels and bathrobes further enhance the experience.

However, the absence of a breakfast option is a notable drawback. Guests often express a desire for an on-site breakfast service, noting it would significantly improve their stay. In the meantime, they rely on nearby dining options or in-room kitchenettes.

Wi-Fi at Relais St-Denis is generally reliable with most guests satisfied with the connection quality. Even though some have experienced inconsistencies, the overall feedback for internet access has been positive.

The ample parking, including an electric charging station, adds to the hotel's convenience, though some note that parking can occasionally be limited. The establishment is also praised for its appeal to families, offering kid-friendly features and spacious rooms. For ski enthusiasts, the location is unbeatable with close proximity to ski lifts and slopes making it perfect for skiing getaways.

Despite some areas needing improvement, such as hotel decor and occasional maintenance lapses, Relais St-Denis's blend of comfort, convenience, friendly staff and appealing amenities make it a top-tier destination that provides a restful and enjoyable getaway for its guests.
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Hotel near Ski Resorts

Located in Saint-Sauveur-des-Monts, a major ski destination known for Sommet Saint-Sauveur and other winter sports facilities.

Hotel with Free Wi-Fi

This hotel provides complimentary Wi-Fi for guests. Given it's a hotel, it is likely to have a good infrastructure for internet access.

Hotel with Parking

This hotel provides parking facilities for guests. It is a 3-star property.

Hotel with Outdoor Pool

Relais St-Denis features a 4-season outdoor swimming pool and a spa bath. It is located in Mont St. Sauveur, offering access to local attractions and activities.

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

3-Star Hotel

Hotel with Heated Pool

Room Types

Queen Room This room features a 2-person spa bath and wood-burning fireplace.

Queen Suite This suite features a seating area, 2-person spa bath and wood-burning fireplace.

About Relais St-Denis

License: 538580

Guest Reviews

8.3

Very Good

Location

Relais St-Denis boasts an enviable location in the heart of Saint-Sauveur, making it a prime choice for travelers looking to explore the area on foot. Guests consistently praise its proximity to a variety of attractions, including shopping centers, restaurants, grocery stores and the main street, Rue Principale. This hotel is conveniently situated near hiking trails, ski slopes and key amenities, enhancing the overall experience for visitors.

The hotel's central location allows for easy access to a charming array of boutiques, cafes and eateries, all within walking distance. Notably, the establishment is just steps away from the city center and is seamlessly connected to the major roads and highways, ensuring a smooth journey to and from the site. Despite being centrally located, guests appreciate the tranquil ambiance of the Relais St-Denis.

The property also features appealing amenities such as a beautiful outdoor pool and spa, adding to its allure. The combination of comfort, accessibility and serene environment positions Relais St-Denis as a top-tier destination for those wanting to enjoy Saint-Sauveur's vibrant offerings without straying far from their accommodation.

Breakfast

Relais St-Denis, a charming hotel, stands out among visitors for its excellent location and friendly staff. However, one aspect that consistently receives feedback is the lack of breakfast options. Guests frequently express a desire for breakfast to be included in their stay, mentioning it would enhance their overall experience. Many feel the absence of an on-site restaurant for breakfast limits convenience, especially compared to other establishments that have adapted despite the challenges posed by the pandemic.

While the hotel does not provide breakfast, it is worth noting the presence of several nearby dining options. Just a short walk away, Petinos is a popular choice among guests for a good breakfast. Additionally, for those willing to venture a bit further, the main street is lined with various restaurants offering breakfast.

Some guests have also appreciated the convenient kitchenettes available in their rooms, which serve as a makeshift solution to prepare their own morning meals. Nonetheless, there is a recurring sentiment that the inclusion of a breakfast option, especially a continental one, would be a significant improvement.

In conclusion, while Relais St-Denis excels in many areas, the incorporation of a breakfast service could greatly enhance the overall guest experience. For now, guests can rely on external dining options and in-room facilities to start their day.

Dinner

Relais St-Denis boasts a convenient location near a variety of excellent dining options. Positioned close to the main street, guests can easily access numerous restaurants, typically just a short five-minute walk away. Although the hotel no longer offers on-site dining or a bar, patrons need not worry, as it's affiliated with several local eateries. For breakfast, a highly recommended spot, Petinos, is only a two-minute walk from the hotel. Overall, the hotel's proximity to numerous appealing dining choices makes up for the lack of an in-house restaurant.

Rooms

'Relais St-Denis' boasts large and spacious rooms that are consistently praised for their cleanliness and comfort. Most rooms are well-equipped with amenities like fireplaces, kitchenettes and whirlpool baths, making them ideal for extended stays or family getaways. The wood-burning fireplaces and elegant decor add a touch of warm ambiance, while large, functional bathrooms and comfortable beds enhance the overall guest experience.

However, many reviews indicate that the rooms at the hotel are dated and in need of renovation. Some guests mention worn-out furniture, outdated decor and minor maintenance issues such as rusty fixtures and problematic plumbing. Despite these drawbacks, the spaciousness and cleanliness of the rooms consistently earn high marks. The hotel’s convenient location near restaurants and outdoor activities is also a plus for guests.

Additionally, the on-site amenities like the heated pool, spa and sauna are popular among visitors, providing a relaxing retreat during the stay. While some guests have encountered issues like dirt in the pool area or non-functioning equipment, the overall peaceful atmosphere and the pleasant outdoor spaces enhance the experience.

In summary, 'Relais St-Denis' offers a mix of comfort and convenience with its large, clean and well-equipped rooms, though it could benefit from some updates and maintenance. The hotel's blend of old-world charm and practical amenities makes it a charming choice for a restful getaway.

Beds

Relais St-Denis receives mixed feedback regarding its beds with many guests highlighting their experiences. On the positive side, a significant number of visitors commend the beds as comfortable, describing them as surprising in their comfort and even super comfy. Several reviews mention the comfort of both the beds and the pillows, contributing to a decent sleep quality. Some guests specifically appreciated the bed and mattress, praising them as very comfortable.

However, there are notable areas where the hotel could improve. Some guests found the beds too soft or too hard and some mentioned issues with creaking and old mattresses. Concerns were also raised about the size of the beds with a few reviewers mentioning that the beds were smaller than expected. The pillows were frequently described as either too big, bulky or uncomfortable, detracting from their overall sleep experience.

Additionally, the condition of some beds was highlighted with a few descriptions labeling them as worn-out or damaged, particularly the Murphy beds. Some reviewers also experienced discomfort from mattresses that were either too soft, hard or sagging in the middle, which could undermine sleep quality.

Overall, while many guests found the beds at Relais St-Denis to be comfortable, there is significant room for improvement to cater to varying preferences and to ensure all beds and bedding meet expected standards.

Cleanliness

Relais St-Denis receives mixed reviews regarding its cleanliness. Many guests praise the rooms, describing them as clean and tidy with super clean white bedding and towels. The spa and pool areas also earn commendations for being well-maintained and pleasant, albeit some feedback indicates they require more frequent cleaning. Key phrases like clean room and cleanliness are recurrent, highlighting consistent efforts in many areas.

However, common areas such as hallways, lobbies and some elements of the facilities frequently need more cleaning. Issues such as dust, visible dirt, spider webs and outdated decor mar the overall experience. Specific complaints point to large cobwebs, dirty carpets and windows, along with neglected bin sanitation. Rooms are generally clean but suffer from occasional lapses, particularly when guests stay for multiple nights without housekeeping visits.

While the large rooms are considered comfortable and functional, some need renovation. Fixtures like the convector, ceiling fans and AC units are often cited for dust accumulation. The hotel's interiors show signs of wear with comments on dirty walls, chipped paint and patched-up bathroom ceilings due to water damage.

Although the establishment generally maintains decent cleanliness, there remains significant room for improvement in specific areas to meet guests' expectations fully.

Staff

Relais St-Denis boasts an impressive team of staff, who are frequently celebrated for being warm, welcoming and highly professional. Guests consistently describe the reception as exceptionally kind, efficient and helpful. The check-in experience is often highlighted as very good with a warm welcome upon arrival that sets the tone for a pleasant stay.

Many reviews specifically mention the front desk personnel, who are noted for being friendly, always smiling and accommodating. Guests appreciate that the reception staff speak English well and are eager to assist with any needs. This courteous and helpful demeanor extends throughout the entire staff, making for a consistently hospitable environment.

The level of courtesy among the employees is exceptional with many guests describing interactions as friendly, attentive and kind. This includes not just the front desk, but also the cafeteria staff, who are noted for their friendly and helpful service.

While the majority of feedback regarding the staff is overwhelmingly positive, there are occasional mentions of less favorable experiences, including a night guard who was described as unsympathetic and some staff who provided little information. However, these instances are outliers in an otherwise strong record of excellent service.

Overall, the staff at Relais St-Denis are praised for their friendliness, professionalism and exceptional service, contributing significantly to a positive guest experience.

Wi-Fi

The Wi-Fi at Relais St-Denis generally receives positive remarks from guests with many noting that it works well and provides a good internet connection. Some reviews highlight that the Wi-Fi works perfectly and offers a great connection, which can be a crucial factor for those needing reliable internet access, whether for work or leisure. However, a few guests reported inconsistent experiences, such as very weak networks, disruptions and poor to non-existent connections, especially during weekends. Despite these occasional setbacks, most find the Wi-Fi service satisfactory, making it a suitable choice for those prioritizing internet connectivity during their stay.

Spa

Relais St-Denis offers an inviting spa experience that has garnered positive feedback from its guests. Visitors consistently praise the hotel's pool and spa facilities for being well-maintained and pleasant. The outdoor spa and jacuzzi, in particular, are highlighted as perfect and a very appreciated bonus, enhancing the overall experience.

The heated pool and spa are noted to be very clean and accessible with some expressing gratitude that they are open until 11 PM. The provision of towels and bathrobes for the spa and sauna adds to the comfort. Guests mention that the spa is spacious, relaxing and even exceptional at times.

Some reviewers appreciated the large spa tub available in rooms and commented on the well-kept outdoor facilities. The sauna and whirlpool bath were also favorably mentioned, though there were occasional notes about needed renovations and maintenance.

While the majority found the pool and spa areas enjoyable, a few guests pointed out that the pool could be a bit colder than preferred and mentioned instances where the spa was not as clean as expected or crowded. Nonetheless, the spa's overall appeal and the relaxing environment it provides left a positive impression on many visitors.

Pool

The pool at Relais St-Denis consistently receives high praise from guests, often described as warm, clean and well-maintained. The heated, saltwater pools, including an outdoor version usable year-round, offer a thoroughly enjoyable experience. The pool area is complemented by amenities such as a jacuzzi, sauna and hot tub, which are also well-appreciated and add to the overall relaxation. Families find the pool area especially delightful with children enjoying the refreshing and spacious facilities. Despite some comments about needing additional maintenance, especially in the backyard area and the occasional crowdedness, most guests find the pool area to be serene and relaxing. The overall ambiance around the pool, including the provision of bathrobes and towels, is conducive to a calming stay, making it a standout feature of the hotel.

Parking

Relais St-Denis offers a variety of parking options for its guests, featuring a large and ample parking lot with easy and close accessibility. Convenience is key, as there are sufficient parking spaces directly on site. The availability of parking makes it accessible and practical for guests arriving by car. Additionally, the hotel provides an electric charging station, which adds to its appeal for electric vehicle owners.

However, some guests have noted that parking can be limited at times, leading to parking concerns and, in some cases, requiring offsite parking solutions. Despite these occasional limitations, the overall sentiment is positive. Snow clearing in the parking lot is well-managed, further enhancing the ease of parking during the winter months.

In essence, while there may be moments of limited availability, the parking at Relais St-Denis generally meets guests' needs with its combination of accessibility, convenience and additional facilities like electric charging stations.

Family

Relais St-Denis is a fantastic destination for families seeking a fun-filled vacation, especially due to its kid-friendly amenities. The standout feature, appreciated by many, is the pool—perfect for children, who loved swimming regardless of the season. Families can enjoy spacious rooms equipped with numerous useful items, ensuring a comfortable stay for everyone, whether it's a small family or a family of four.

The entertainment options, including a spa and shared access areas, provide ample activities to keep everyone engaged. The hotel is conveniently located near stores, making it easy to pick up any necessities or enjoy some local shopping. Overall, while the hotel's decor may appear outdated and could benefit from some renovation, it offers a welcoming environment for family vacations with its great amenities and kid-friendly features. However, cleanliness standards may need some improvement and some guests have noted that the cost can be on the higher side for a short stay.

Ski

Relais St-Denis boasts a prime location for ski enthusiasts, offering close proximity to various skiing areas and slopes. Guests appreciate the convenience of a 5-minute walk to the ski lift and its location near Mount St-Sauveur. The hotel's center location enables enjoyable skiing all day with beautiful views of the nearby ski slopes. After a day of hitting the slopes, the heated pool is a welcomed amenity, providing the perfect way to relax and cool down. Ideal for weekend skiing getaways, Relais St-Denis is highly regarded for its accessibility and convenience for ski lovers.

3 Star

Nestled in a charming location, Relais St-Denis offers an appealing stay with several positive aspects, making it a popular choice for visitors looking for an affordable retreat. The hotel is noted for its good value for money with many guests appreciating the reasonable prices, particularly in the St-Sauveur area. Despite some rooms being a bit outdated and in need of renovation, the cleanliness is consistently praised.

The atmosphere is conducive to a relaxing and enjoyable vacation for couples, further enhanced by courteous staff and great amenities such as the pool. The pandemic measures taken have been well-appreciated, ensuring a safe and pleasant environment for guests.

However, it is clear that some areas of the hotel, such as the outdoor spa and sauna, might not meet all expectations with the spa being described more as a small heated pool and noted for not being hot enough. Limited amenities and occasional shortages of towels have also been highlighted.

Overall, Relais St-Denis stands out for its value, although it might not fully align with a traditional three-star rating due to certain aspects needing improvement. Nonetheless, its attractive pricing, great location and decent facilities make it a viable option for many travelers.

Accessible

Relais St-Denis is noted for its accessibility and convenience for guests with disabilities. The resort offers an easily accessible swimming pool and sauna, available without extra charge, even in the evening. Guests find the hotel's location very favorable with shops and restaurants just a short two-minute walk away, making it easy to explore the nearby town. The amenities at Relais St-Denis are highly regarded with the pool and spa being particularly well-maintained. Overall, the hotel provides a comfortable and accessible stay, boasting both excellent facilities and a prime location.

Heated Pool

The heated pool at Relais St-Denis is one of the highlights praised by guests. Perfect for year-round enjoyment, the pool is excellently maintained and offers a relaxing swim with just the right temperature. As a saltwater pool, it provides a unique and refreshing experience. The outdoor setting adds to the allure, making it an ideal spot whether it's chilly or warm outside. In addition to the pool, the hotel features a spacious, large hot tub—both are highly appreciated amenities. Overall, the heated pool and spa facilities at Relais St-Denis are well-regarded for their quality, maintenance and the comfortable warmth they provide.

Outdoor Pool

The outdoor offerings at Relais St-Denis are a highlight for many guests, making it an excellent choice for those looking to unwind. The outdoor pool, often described as big, clean and beautiful, is heated, ensuring a comfortable swim regardless of the weather. The pool area itself is lovely and perfect for family activities, complemented by a beautiful garden and ample space. Guests have raved about the heated pool and the added bonus of a whirlpool bath, providing a spa-like experience. The serene and expansive grounds contribute to a peaceful atmosphere with stringent pandemic measures in place to ensure safety. The outdoor amenities, including the pool and spa, are consistently praised, offering plenty of opportunities for relaxation and enjoyment.

Yes, Relais St-Denis has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Relais St-Denis.

No, Relais St-Denis doesn't allow dogs.

Yes, parking facilities are available at Relais St-Denis.

No, Relais St-Denis doesn't have a gym.

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