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Oaks Port Stephens Pacific Blue Resort

Salamander Bay , 265 Sandy Point Road (Show on Map)

8.1

Very Good

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Summary of reviewsOaks Port Stephens Pacific Blue Resort offers a well-rounded and generally positive vacation experience, underpinned by several standout features that cater to both leisure and business travelers. Strategically located in Salamander Bay, the resort provides convenient access to nearby beaches, various eateries and local attractions, including the expansive Salamander Bay shopping center. The serene and exotic charm of its lagoon-style pool, which winds around the property, enhances the resort's tranquil setting, making it an ideal location for relaxation and adventure.

The resort's rooms are notably spacious and well-appointed, particularly favored by families and groups for their generous layouts and direct pool access. Guests appreciate the well-equipped kitchens and the impressive views, especially those overlooking the lagoon pool. However, the accommodations do show signs of age and would benefit from refurbishment and more consistent cleanliness.

The pool is a major attraction, lauded for its design, size and family-friendly environment. Private swim-out rooms and heated sections, including a lap pool, add to its allure, making it a highlight for many guests. The cleanliness and maintenance of the pool receive high marks, contributing to a relaxing and enjoyable experience.

Guests generally find the staff to be friendly, helpful and welcoming, although occasional lapses in service quality were noted. Specific employees have earned individual praise for their exceptional service, enhancing the overall friendly atmosphere of the resort.

The dining experiences at the resort's restaurant receive mixed reviews. While the dinner service is often praised for its delicious food and romantic setting, there are criticisms regarding the limited menu variety, inconsistent service and restrictive operating hours. Breakfast service is similarly mixed with some guests appreciating the variety and quality, while others note its limited availability and high price.

The resort’s amenities include a gym, which guests find well-equipped and clean despite some outdated machines and the need for refurbishment. The tennis facilities are well-regarded, appreciated for their maintenance and scenic views, enhancing the recreational options for guests.

WiFi service, however, is a notable downside, frequently described as slow and unreliable, which detracts from the otherwise comfortable stay. The gym and tennis courts are seen as valuable parts of the hotel's offerings, though slight improvements could be made.

In summary, Oaks Port Stephens Pacific Blue Resort stands out for its prime location, spacious rooms and extensive pool facilities, supported by generally positive staff interactions and well-maintained amenities. While there are areas for improvement, particularly in terms of cleanliness, internet connectivity and dining service, the resort provides a harmonious blend of convenience, comfort and quintessential Australian coastal beauty.
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Aparthotel with Swimming Pool

This resort features a huge lagoon-style swimming pool, heated spa pools, and a 25-yard heated lap pool. Some apartments have swim-out facilities, spas, and private plunge pools. It also offers a family-friendly atmosphere with a gymnasium, steam room, and tennis courts.

Heated Pool Outdoor Pool

Aparthotel with Outdoor Pool

Features one of the largest swimming pools in Australia, with options for rooms with direct pool access or private plunge pools. Offers a family-friendly atmosphere with a heated spa, steam room, gym, and tennis courts.

Cheap Aparthotel

Aparthotel with Gym

Aparthotel with Tennis Courts

Aparthotel with Heated Pool

Room Types

Hotel Room - No Housekeeping This air-conditioned studio features a kitchenette with tea and coffee making facilities. Please note that there is no capacity for additional beds.

Studio Swim Out Direct pool access from apartment.

Studio Lagoon This air-conditioned studio features lovely pool views and a kitchenette with a refrigerator and tea and coffee making facilities. Please note that this apartment can only be accessed by stairs. Please note that there is no capacity for additional beds.

One-Bedroom Apartment with Swimout Direct pool access from apartment. Please note that there is no capacity for additional beds.

One-Bedroom Lagoon Apartment This spacious air-conditioned apartment features a spa bath, lovely pool views and a full kitchen and laundry facilities. Please note that this apartment can only be accessed by stairs. Please note that there is no capacity for additional beds.

Two-Bedroom Dual Key Swimout Apartment Direct pool access from apartment. Please note that this room cannot accommodate children under the age of 12 years old.

Two-Bedroom Lagoon Apartment This spacious air-conditioned apartment features full kitchen.

Two-Bedroom Dual Key Lagoon Apartment with Spa This spacious air-conditioned apartment features a spa bath, lovely pool views and a full kitchen and laundry facilities. Please note that this apartment can only be accessed by stairs. Please note that there is no capacity for additional beds. Please note that this room cannot accommodate children under the age of 12 years old.

Three-Bedroom Apartment with Plunge Pool This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers air conditioning, a washing machine, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 4 beds.

Studio Lagoon - No Housekeeping Guests can make meals in the fully equipped kitchenette that features a refrigerator, a microwave and a tea and coffee maker. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

One Bedroom Lagoon Apartment - No Housekeeping This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.

One-Bedroom Apartment with Swimout - No Housekeeping Guests will have a special experience as this apartment provides a hot tub. This spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 1 bed.

Two-Bedroom Dual Key Lagoon Apartment with Spa - No Housekeeping This apartment features a balcony, CD player and microwave. Please note that this room cannot accommodate children under the age of 12 years old.

Three-Bedroom Apartment with Plunge Pool - No Housekeeping This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides air conditioning, a washing machine, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 4 beds.

Two-Bedroom Lagoon Apartment - No Housekeeping This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with pool views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Upgrade Special - Studio Lagoon - No Housekeeping This studio has a balcony, DVD player and air conditioning. . Please note that this room will not be serviced for the duration of your stay.

Upgrade Special - One-Bedroom Apartment with Swimout - No Housekeeping This apartment features a balcony, DVD player and washing machine. Please note that this room will not be serviced for the duration of your stay.

Two-Bedroom Apartment with Plunge Pool This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a tea and coffee maker and a seating area. The unit offers 3 beds.

Hotel Room with Pool View - No Housekeeping The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The kitchenette comes with a refrigerator and a microwave. This apartment has a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels and pool views. The unit offers 1 bed.

Studio Swimout - No Housekeeping The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. Boasting a balcony with pool views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Two-Bedroom Dual Key Swimout Apartment - No Housekeeping This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.

Two-Bedroom Apartment with Plunge Pool - No Housekeeping This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features air conditioning, a washing machine, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 3 beds.

About Oaks Port Stephens Pacific Blue Resort

License: PID-STRA-22225, PID-STRA-22350

Guest Reviews

8.1

Very Good

Location

Nestled in the conveniently bustling yet relaxed environment of Salamander Bay, Oaks Port Stephens Pacific Blue Resort boasts a prime location that appeals to both leisure and business travelers. The resort's strategic positioning places it centrally within Port Stephens, offering easy access to nearby beaches, various eateries and key attractions. A major highlight for guests is the proximity to the expansive Salamander Bay shopping center, situated just across the road. This allows guests to effortlessly indulge in shopping, dining and essential errands without the need for extensive travel.

The resort's tranquil setting ensures a peaceful stay, distanced from the town’s main hustle yet close enough to popular spots such as Nelson Bay and Anna Bay. Accessibility to diverse activities around the bay area further enhances the appeal for those looking to explore. Additionally, the resort’s scenic outlook and the spectacular lagoon-style pool that winds around the property add a touch of serenity and exotic charm. Guests consistently commend the combination of these serene surroundings and the resort's high-quality facilities.

Overall, Oaks Port Stephens Pacific Blue Resort stands out as an ideal location for both relaxation and adventure, providing a harmonious blend of convenience, comfort and quintessential Australian coastal beauty.

Breakfast

The breakfast experience at the Oaks Port Stephens Pacific Blue Resort received mixed reviews from guests. Some visitors highlighted the delicious and varied breakfast options, noting the freshness and great selection available. Experiences such as sitting by the pool for breakfast or enjoying breakfast in bed were particularly praised. The quality of coffee and specific mentions of amazing breakfasts featuring coffee and cocktails also stood out.

However, many guests critiqued the practicality and availability of breakfast services. Several reviews pointed out that the restaurant on-site, which is not managed by the hotel, often did not serve breakfast or had very limited offerings. There were frequent mentions of the restaurant being closed during the week and the need to order breakfast online, which led to slow service. The high price for breakfast did not seem to equate to good value for money for some guests.

Overall, while the positive aspects of breakfast at the resort are appreciated, the lack of consistent availability and high prices were noted drawbacks. Some guests expressed a desire for a buffet-style option or more convenient breakfast service.

Dinner

The dining experience at Oaks Port Stephens Pacific Blue Resort offers a mixed bag of feedback from guests with a strong emphasis on the positives. Many reviewers have praised the resort's restaurant for its delicious, well-cooked and superb food. The romantic and magical setting for dinner has also been highlighted, making it a favorable spot for a lovely dinner experience. Pizzas, in particular, received notable mentions for being delicious with some guests enjoying specially made dishes like Carbonara pasta. The Laguna Blu Bar and Dining received accolades for serving beautiful food, contributing to a relaxing and enjoyable atmosphere.

However, some limitations were noted. The dinner menu is described by some as limited and lacking in variety, making it less suitable for families seeking basic choices. Service quality appears inconsistent with reports of slow service, forgotten orders and occasional rude staff. Additionally, the restaurant's operating hours seem restrictive with it being closed for breakfast and not open every day, which disappointed some guests.

The restaurant atmosphere is positively reviewed with guests noting it as a great evening spot with excellent food and cocktails. Even though the service might be a hit or miss, the overall dining experience is often considered exceptional, thanks to the friendly and helpful staff when present. Despite the few drawbacks, the on-site restaurant and bar are deemed a convenient and worthwhile feature of the resort.

Rooms

Oaks Port Stephens Pacific Blue Resort provides a range of accommodation options that have garnered mixed reviews from guests. One of the standout features is the size of the rooms, which many visitors find impressively spacious, making it a comfortable stay for families or groups. The amenities are generally well-received with well-equipped kitchens and convenient access to the resort's extensive pool facilities, including swim-out options. The views from the rooms, particularly those overlooking the lagoon pool, are often praised.

Cleanliness appears to be a hit or miss; while numerous guests have noted their rooms to be spotlessly clean with comfortable beds, some others have reported cleanliness issues ranging from dusty surfaces to dated and worn furniture. The common sentiment is that while the rooms are spacious and generally well-fitted, they are showing signs of age and could benefit from refurbishment. Some guests have encountered maintenance issues such as broken furniture or outdated decor that detracts from the overall experience.

On a positive note, the resort's setting, access to pools directly from some rooms and the spacious layouts are highly appreciated. However, consistent complaints about cleanliness and the dated condition of the rooms indicate that there's room for improvement.

In conclusion, Oaks Port Stephens Pacific Blue Resort offers spacious and well-appointed rooms that meet many guests' needs but would greatly benefit from enhanced maintenance and cleaner facilities to elevate the guest experience further.

Beds

The guest reviews for the beds at Oaks Port Stephens Pacific Blue Resort present a mixed impression. Many guests highlight the comfort of the beds, frequently describing them as super comfy, very comfortable and an enjoyable aspect of their stay. King beds, particularly, receive positive feedback for their size and comfort with some guests experiencing the most comfortable sleep they've ever had. Cleanliness is also often noted favorably with many beds described as clean and well-maintained.

However, there are notable criticisms regarding the beds as well. Several guests found the beds to be too firm or overly soft with some comparing them to sleeping on concrete or stones. Issues such as dirty bed sheets, crumbs in the bed and stained pillowcases were mentioned, indicating concerns with housekeeping. Additionally, the use of two single beds pushed together to form a king bed was a point of discomfort for several guests, causing them to sleep in the gap between the mattresses.

Some reviews mentioned specific problems with supplementary bedding arrangements, such as fold-out couches that were uncomfortable or not suitable for taller individuals. Pillows also received mixed feedback with some guests finding them flat, hard or in need of replacement.

Overall, the bedding experience at the resort seems to vary greatly among guests with many enjoying a comfortable stay while others encounter issues that detract from their experience.

Cleanliness

Oaks Port Stephens Pacific Blue Resort offers a blend of modernity and convenience in a strategically great location, close to major attractions and amenities. The resort boasts very clean and comfortable rooms, described as bright, spacious and well-presented with regularly cleaned linens and towels. Many guests praised the pool for its cleanliness, making it a popular spot during the stay.

However, there is a noticeable inconsistency in the level of cleanliness and maintenance across different areas of the resort. While some rooms are reported to be spotless and well-maintained, others have been found lacking in thorough cleaning with issues such as mold in bathrooms, dusty furniture, dirty carpets and occasional sightings of cockroaches. Several reviews highlight the need for deep cleaning, especially in bathrooms and less frequently used spaces.

Housekeeping services have room for improvement, as some guests experienced delayed check-ins, rooms not being serviced daily and lapses in replenishing basic supplies like towels and toiletries. Concerns regarding stained bed linens, dirty cutlery and an overall dated interior requiring updates have also been raised.

In summary, while Oaks Port Stephens Pacific Blue Resort provides a generally comfortable and clean environment with modern facilities, there are areas where its cleanliness and upkeep do not consistently meet expected standards, suggesting a need for more rigorous and regular maintenance.

Staff

At Oaks Port Stephens Pacific Blue Resort, the staff are predominantly praised for their friendliness, helpfulness and overall welcoming demeanor. Guests repeatedly describe the staff as accommodating, approachable and efficient. The reception team, in particular, receives numerous accolades for their professionalism and warm interactions with many remarks about their readiness to assist and provide information. Housekeeping staff and bar staff also earn compliments for their polite and attentive service.

A standout mention goes to Bob and Ethan, who made notable positive impressions on guests. The resort seems to foster a friendly atmosphere with staff going above and beyond to ensure guests have a pleasant stay, often described as lovely, delightful and great. However, there are occasional criticisms about specific staff members' lack of friendliness or responsiveness, particularly at check-in, which some guests found unwelcoming or unhelpful. Despite these isolated incidents, the majority of reviews highlight a positive experience with the staff's customer service.

Wi-Fi

The WiFi experience at Oaks Port Stephens Pacific Blue Resort can be quite disappointing for visitors who rely heavily on internet connectivity during their stay. Reports from guests consistently mention sluggish internet speeds, poor connectivity and an overall unreliable WiFi service. Many guests found the WiFi so slow that it was almost unusable with frequent dropouts and limited access that couldn't support streaming services like Netflix. Issues with the TV’s connectivity further aggravated the situation, as many televisions could not connect to the internet or access streaming services.

Several reviews indicated that the resort’s WiFi system appears outdated with weak signals in the rooms and a cap on the number of devices that could connect simultaneously. This was particularly problematic for families, as they struggled to connect kids' tablets and other devices. Despite a few mentions of good WiFi and a strong connection in some instances, the general consensus highlights significant room for improvement in the resort's internet services. For a more seamless digital experience, guests recommend that the resort address these connectivity issues promptly.

Gym

The Oaks Port Stephens Pacific Blue Resort offers a variety of amenities and its gym receives mixed feedback from guests. On the positive side, many appreciate the gym as part of the hotel's excellent facilities, noting that it is well-equipped and clean with some commenting that the gym was lovely and the steam room great. The fitness center, in conjunction with the heated lap pool and spa, is often highlighted as a major advantage. However, some guests felt that the gym could use refurbishment and replacement of certain equipment, pointing out that some machines were out of order and the weight machine needed work. There were mentions of the gym being somewhat small and lacking in equipment. Additionally, the absence of hand sanitiser was noted by a few reviewers. Overall, while the gym is generally seen as a valuable part of the hotel’s offerings, there are areas for improvement to enhance the guest experience.

Pool

The pool at Oaks Port Stephens Pacific Blue Resort is consistently praised for being a standout feature among guests. The large, lagoon-style pool wraps around the entire resort, providing private access from several rooms and creating a serene and picturesque environment. Guests love the convenience of swim-out rooms, which allow them to dip directly into the water from their accommodations.

The pool’s size is particularly impressive, allowing for a variety of activities and making it a favorite for families and children. Heated sections, including a lap pool next to the gym and numerous Jacuzzis and spa baths, add to the pool's allure. Many reviews mention that the pool was clean and well-maintained, contributing to an enjoyable and relaxing experience.

Despite minor complaints of the water occasionally being cold and areas showing signs of wear, the general consensus is that the pool is a major attraction and a uniquely beautiful feature of the resort. The surrounding lounges, landscaped gardens and poolside amenities further enhance the luxurious feel. Overall, the pool at Oaks Port Stephens Pacific Blue Resort receives high marks for its size, design and family-friendly atmosphere, making it a highlight of any stay.

Tennis

Oaks Port Stephens Pacific Blue Resort offers excellent tennis facilities, which have received high praise from guests. The tennis courts are well-maintained and appreciated by those who utilized them during their stay. Guests who didn't have the chance to play still noted the courts looked good. Some were particularly fond of the scenic ocean views available from the tennis courts. Despite a few comments about the courts being somewhat small or a bit far from the accommodations, visitors overall enjoyed playing tennis here and felt the facilities contributed positively to their experience at the resort.

Heated Pool

At Oaks Port Stephens Pacific Blue Resort, the heated pool is a highlight for many guests, especially during cooler weather or rainy days. Families particularly appreciate the warm pool as it provides an enjoyable activity for their children. The lap pool, which is also heated, receives praise for its maintenance and is frequently described as being comfortable and well-kept.

However, opinions on the temperature of the heated pool vary with some finding it too hot. The smaller heated pool and jacuzzi are appreciated for their warmth and cleanliness, providing a relaxing experience.

Guests find the heated amenities, including the spa and the steam room, to be excellent features of the resort. Despite a few suggestions for additional heated pools and improvements to the main pool's appearance, the overall sentiment indicates that the heated pools significantly enhance the guest experience at the resort.

Outdoor Pool

Oaks Port Stephens Pacific Blue Resort boasts an extraordinary outdoor pool that has received high praise from guests. Many visitors describe the pool as amazing with its clean and beautiful appearance making it a highlight of their trip. The pool is well-maintained and offers a unique design, circulating throughout the complex and connecting all the rooms. It's wonderful for all ages with a safe and protected shallow section suitable for children.

Guests particularly enjoy the heated lap pool and the lazy river perfect for kids. The outdoor pool is hailed as one of the biggest in the Southern Hemisphere, adding to its allure. Though some found the water temperature could have been warmer, the overall experience remains positive.

Convenience is another key aspect with direct access from swim-out rooms and an orderly environment enhancing the resort's appeal. The facility also includes an inviting spa near the pool, adding to the relaxation options. Despite a few remarks about the outdoor pool becoming tiresome or needing some upgrades, the general consensus is that the pool amenities, including outdoor showers and rooftop access, enhance the enjoyment of the stay.

Luxury

Oaks Port Stephens Pacific Blue Resort offers a luxurious stay that guests frequently describe as a beautiful and prestige-filled experience. The resort delivers an absolute luxury accommodation and beautiful luxury feel, particularly highlighted by its luxurious poolside experience and the sparkling pool in the morning sun. The spa baths add a luxurious touch to the amenities, contributing to the resort's reputation for providing a very luxurious experience.

Guests consistently praise the wonderful, friendly and efficient staff who enhance the overall stay. The hotel staff is noted for their helpfulness and efficiency during check-in and check-out, ensuring a smooth and pleasant process. The location also adds to the allure with many reviews pinpointing it as fantastic and the property itself as a beautiful high-quality resort with a distinctive resort feel.

Rooms at Oaks Port Stephens Pacific Blue Resort are mostly positively reviewed with comments about their cleanliness, comfort and luxurious feel. The comfortable beds and well-kept grounds contribute to a delightful stay, further amplified by good dining options that cater to various tastes.

However, it's worth noting some mixed feedback regarding the star rating and cleanliness issues. Some guests felt that the resort's standards were closer to a three-star property rather than four-star. Additionally, there were some minor points raised about the firmness of the pillows.

Overall, Oaks Port Stephens Pacific Blue Resort provides a luxurious experience with stunning views, high-quality facilities and exemplary staff service, situated in a fantastic location.

Yes, Oaks Port Stephens Pacific Blue Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Oaks Port Stephens Pacific Blue Resort.

No, Oaks Port Stephens Pacific Blue Resort doesn't allow dogs.

No, parking facilities aren't available at Oaks Port Stephens Pacific Blue Resort.

Yes, Oaks Port Stephens Pacific Blue Resort has a gym.

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