Best Western Red Lion Hotel
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Summary of reviewsThe Best Western Red Lion Hotel in Salisbury is widely appreciated for its prime location, nestled in the heart of the city and offering easy access to major landmarks like Salisbury Cathedral and Stonehenge. This makes it a convenient base for both leisure and business travelers. Guests consistently praise its charming historic setting and cozy atmosphere, enriched by a picturesque courtyard.
The dining experience at the hotel garners positive feedback, with guests enjoying delicious and reasonably priced meals, particularly celebrating the quality of the fish and chips. While some operational challenges are noted, such as limited menu availability on certain occasions, the overall dining offerings are well-received. Breakfast is generally viewed as generous with diverse options, though a few guests experience inconsistencies in service.
Rooms are described as spacious and comfortable, reflecting a blend of historic charm and modern amenities. Despite occasional comments on wear and a need for refurbishments in some areas, many guests appreciate the comfortable beds and well-equipped facilities.
Visitors find the hotel's staff to be exceptionally friendly and professional, enhancing the welcoming atmosphere and contributing positively to their overall experience. The cleanliness of the hotel is mostly commended, although some guests note inconsistencies in maintaining tidiness across different rooms.
While feedback on Wi-Fi and parking is mixed, with some experiencing connectivity challenges and limited onsite parking, the hotel attempts to address these issues. Families find the hotel accommodating, with thoughtful touches for children's comfort and enjoyable festive decorations during holiday seasons.
Although there is some discussion about the hotel's four-star status, with a few guests suggesting a more fitting three-star rating due to its outdated decor and facilities, the Best Western Red Lion Hotel remains a popular choice. Its historical charm, friendly staff, and central location create a memorable experience for many visitors.
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The dining experience at the hotel garners positive feedback, with guests enjoying delicious and reasonably priced meals, particularly celebrating the quality of the fish and chips. While some operational challenges are noted, such as limited menu availability on certain occasions, the overall dining offerings are well-received. Breakfast is generally viewed as generous with diverse options, though a few guests experience inconsistencies in service.
Rooms are described as spacious and comfortable, reflecting a blend of historic charm and modern amenities. Despite occasional comments on wear and a need for refurbishments in some areas, many guests appreciate the comfortable beds and well-equipped facilities.
Visitors find the hotel's staff to be exceptionally friendly and professional, enhancing the welcoming atmosphere and contributing positively to their overall experience. The cleanliness of the hotel is mostly commended, although some guests note inconsistencies in maintaining tidiness across different rooms.
While feedback on Wi-Fi and parking is mixed, with some experiencing connectivity challenges and limited onsite parking, the hotel attempts to address these issues. Families find the hotel accommodating, with thoughtful touches for children's comfort and enjoyable festive decorations during holiday seasons.
Although there is some discussion about the hotel's four-star status, with a few guests suggesting a more fitting three-star rating due to its outdated decor and facilities, the Best Western Red Lion Hotel remains a popular choice. Its historical charm, friendly staff, and central location create a memorable experience for many visitors.
Hotel near Golf Courses
Situated in Salisbury, this hotel is 2.73 miles from Salisbury & South Wilts Golf Club. This provides convenient access to a significant local golf facility.
Hotel with Parking
This hotel provides parking for its guests. It is located at 4 Milford Street.
EV charging stations
Hotel with EV Charging Stations
This hotel is listed as having EV charging stations available for guests.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
4-Star Hotel
Guest Reviews
The Best Western Red Lion Hotel boasts an exceptional location in the heart of Salisbury, making it an ideal choice for those looking to explore the city and its surroundings. Guests consistently praise its central position, which provides easy walking access to major attractions such as the iconic Salisbury Cathedral, as well as an array of shops, restaurants, and public transportation options. Housed in a historic and characterful building, the hotel offers an inviting atmosphere complemented by its charming courtyard. This prime location not only places you amidst the vibrant city life but also allows for convenient trips to nearby landmarks, including Stonehenge. The combination of its rich historical background and modern amenities, such as secure parking and friendly staff, adds to its appeal as a comfortable and convenient base for visitors to Salisbury.
The breakfast experience at the Best Western Red Lion Hotel in Salisbury seems to offer an array of impressions, with a notable tendency toward positive feedback. Many guests highlight a good, sometimes excellent, variety of options available, praising the cooked and buffet-style selections. Freshly cooked items, such as the full English breakfast, sausages, mushrooms, and other proteins, are often appreciated. Presentation and the atmosphere contribute to a lovely dining experience; some visitors enjoy their meal in a bright conservatory setting.
However, while there are numerous commendations for the quality and diversity of the breakfast, there are some mixed evaluations as well. A few guests experienced less satisfactory service, including a need for more attentive staff and quicker replenishments of the buffet. Additionally, there are occasional mentions of breakfast items being cold or lacking in variety, particularly with fruits and breads.
Overall, the breakfast is generally seen as generous and sufficient, leaving most guests pleased with the start to their day, despite occasional bumps in service and consistency.
The Best Western Red Lion Hotel offers a dining experience that generally receives high praise from its guests. Many reviewers celebrate the quality of the evening meals, noting that the food in both the restaurant and the bar is delicious and not overly expensive. The hotel is particularly commended for its fish and chips, with guests stating it to be the best they've ever had. The Sunday lunch is also highlighted as great, with the beef bourgignon receiving special recommendation.
Guests frequently describe the dinner service as excellent, both in terms of the food and the attentive service provided by the staff. The menu, although limited at times, is well-prepared, enjoyable, and accompanied by good prices. The dining areas, including the stylish vintage restaurant and the bar, offer a pleasant atmosphere, enhancing the overall dining experience.
However, there are some operational inconsistencies noted by guests, such as occasional closures of the restaurant or limited menu availability due to large groups or kitchen issues. This can lead to disappointing experiences, especially for those who had booked dinner in advance. Additionally, there are critiques regarding a lack of vegetarian options, re-heated pub-style food, and unavailability of dinner service on certain nights.
Despite these logistical challenges, many guests find the location of the hotel excellent and its historic charm appealing, making the dining experience a memorable part of their stay. Overall, the dining offerings at the Best Western Red Lion Hotel leave a considerable positive impression, with guests recommending trying the food at the hotel whenever possible.
The Best Western Red Lion Hotel offers a blend of historic charm and comfort, with rooms that are generally praised for their spaciousness and cleanliness. Many guests appreciate the comfortable beds, well-equipped amenities, and nice views. The hotel's historic building, central courtyard, and city-center location add to its appeal, creating a lovely atmosphere. However, some rooms show signs of wear and could benefit from refurbishment. Updates have been made in certain areas, providing modern touches, but consistency across all rooms varies. Some guests noted bathrooms needing upgrades and occasional issues with cleanliness or noise. Despite these concerns, the hotel's welcoming staff and characterful setting make it a worthy stay for many travelers.
The beds at Best Western Red Lion Hotel receive a range of feedback from guests, largely favoring comfort. Many reviews highlight the beds as extremely comfortable, often resulting in a great night's sleep. Guests frequently commend the beds for their larger-than-expected size, noting that they provide adequate space for two people. The experience of a spacious, super comfortable sleep is a common sentiment shared among visitors. Some even describe the beds as feeling high-end, with pleasant mentions of clean sheets and towels adding to the overall comfort.
Despite the prevalent positive remarks, a few guests express dissatisfaction with the firmness of the mattresses, which at times are perceived as too hard or lumpy, leading to discomfort and occasional hip pain. There are instances where beds are formed by two singles pushed together, aimed to provide the feeling of spaciousness but not always meeting expectations as a double bed. Additionally, some reviews mention minor issues such as thin duvets, hard pillows, or beds that were too small, affecting overall satisfaction.
The hotel rooms themselves are described as lovely, with occasionally charming features like antique decor and four-poster beds. Guests enjoy the ambience and comfort, although certain reviews note the absence of air conditioning and highlight external noise as a potential disturbance during warm nights. Nonetheless, many find solace in the very comfortable bedding that complements the memorable room experience.
When visiting the Best Western Red Lion Hotel, the varying reviews provide a mixed picture of cleanliness, with a noticeable emphasis on positive experiences. Many guests praised the hotel for its clean and tidy rooms, noting that some were exceptionally spotless and comfortable, often freshly refurbished and well-equipped. The bathrooms, too, received commendations for being clean and well-stocked with toiletries. The hotel's staff was frequently described as kind, helpful, and friendly, enhancing the overall guest experience.
However, some reviews suggest that there may be inconsistencies in maintaining cleanliness throughout the hotel. While some rooms were described as sparkling clean and fresh, other guests reported issues such as mould, dust, and cobwebs in certain areas. Several reviewers mentioned the hotel's dated interior and general tiredness, suggesting that some parts could benefit from modernization and more attention to cleanliness.
Despite this, the hotel’s charming exterior, warm and comfortable ambiance, and great location contribute positively to the guest experience, often overshadowing the negatives. With hospitality being a significant plus, the occasional shortcomings in housekeeping seem buffering by the overall service and atmosphere the hotel offers.
The reviews of the Best Western Red Lion Hotel in Salisbury highlight a predominantly positive experience with the hotel's staff, portraying them as friendly, helpful, and professional. Guests frequently mention the staff's welcoming nature and impeccable manners, noting how they contribute to the warm and inviting atmosphere of this picturesque, historic hotel. Many guests appreciated the attentiveness and efficiency of the reception staff, who were described as exceptional, polite, and always ready to assist with a smile. The staff's dedication to ensuring a pleasant stay was noted frequently, with comments on their willingness to go the extra mile and their ability to handle guest requests effectively. Despite a few isolated incidents of negative feedback, the majority of guests were impressed with the team's efforts to provide excellent customer service. Overall, the hotel staff's friendliness and professionalism stand out as a key feature that enhances the guest experience in a central and charming location.
The Wi-Fi experience at Best Western Red Lion Hotel appears to generally fall short of guest expectations, according to recent reviews. Many guests encountered difficulties with the connection, citing issues such as weak signals, inability to connect, and the network not reaching certain rooms. While some rooms did boast robust signals and strong wireless coverage, these instances seem infrequent. Several visitors noted the need to frequently sign in anew on their devices, with the connection often dropping or becoming unreliable. The hotel's management and staff were responsive, offering apologies and attempting fixes, yet unresolved connectivity issues seemed prevalent throughout. Despite occasional positive remarks about the Wi-Fi, the overall sentiment suggests that internet reliability remains a significant area for improvement at the hotel.
Parking at the Best Western Red Lion Hotel proves to be a mixed experience for visitors, but has its positive aspects. The hotel is central, situated conveniently near local car parks, which is advantageous given the urban setting. Despite the challenge of navigating through cramped spaces and requiring reservations ahead of time, guests appreciate the security of the gated compound that adds a layer of safety for the parked vehicles. Nearby public car parks offer reasonable alternatives and are free during overnight hours, providing flexible options for those arriving late. While onsite parking is extremely limited and can be difficult to find, the hotel offers parking permits and private parking arrangements for a fee, which are valued by guests who manage to secure them. Although some guests find the instructions for parking confusing, once resolved, the arrangement is considered efficient. The notion of pre-booking parking is strongly recommended as spaces fill quickly, particularly on weekends. Despite the logistical challenges, for those who plan ahead, parking can work well and adds convenience to their overall experience, especially when the car can remain parked for the duration of the visit.
Nestled in a central location, the Best Western Red Lion Hotel captures a special and cozy atmosphere, making it a superb choice for families visiting Salisbury. The hotel generously accommodates children's needs, with charming touches like a corner stocked with kids' toys and the thoughtful provision of plates and condiments for those ordering takeout. Families can enjoy spacious rooms and the safety of a welcoming environment, complemented by very pleasant and helpful staff who contribute to a genuinely lovely hotel experience. The delightful room service and festive holiday decorations, like the enchanting Christmas tree lights, add to the allure for children, while the staff goes above and beyond by assisting with luggage and managing large events like weddings without disrupting regular guests. Despite some concerns about room updates and accessibility for the elderly, the hotel's value and ability to host both leisure and business travelers are evident, making it a fantastic choice for memorable family trips.
Nestled in the heart of the city, the Best Western Red Lion Hotel offers a historical charm that appeals to the senses. Guests often praise its quaint and beautiful atmosphere, as well as the exceptionally kind, helpful, and friendly staff who contribute to a welcoming environment. Visitors appreciate the central location, making it an ideal base for exploring the area. Each morning, the thoughtful touch of replaced bedding and towels adds a refreshing start to the day.
However, there is a noticeable discrepancy between its advertised four-star status and the actual experience that has left many guests feeling it falls short of expectations. While some highlight the hotel's outdated decor and facilities, others find the accommodation simply not up to the standards of a four-star rating. The general consensus suggests a more accurate three-star hotel rating, pointing out issues such as uncomfortable stays and a lack of value for money.
Despite criticisms, the hotel offers good food and notable service, particularly at reception and during breakfast, contributing to an overall positive experience for some guests. Its blend of historical charm and friendly service continues to attract returning visitors, particularly those who have experienced its antique rooms and unique four-poster beds.
The Best Western Red Lion Hotel in Salisbury stands out as a popular choice for business travelers, primarily due to its central location which is excellent for both business and leisure. Despite the absence of an onsite restaurant during one reviewer's stay, the hotel remains convenient for work-related travel, providing a good selection of cooked and continental breakfast options. The service is noted for its ability to help guests relax, making business trips less stressful. While the overall cost of accommodation may not align with the perceived quality of service, the hotel is modern and well-situated, offering seamless access to the city's amenities, including its famous cathedral. Potential visitors should be aware of discrepancies in parking availability, as some sources may incorrectly advertise free onsite parking. Nonetheless, the staff is commended for handling complications efficiently, ensuring a satisfactory experience for guests.
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Location
Breakfast
However, while there are numerous commendations for the quality and diversity of the breakfast, there are some mixed evaluations as well. A few guests experienced less satisfactory service, including a need for more attentive staff and quicker replenishments of the buffet. Additionally, there are occasional mentions of breakfast items being cold or lacking in variety, particularly with fruits and breads.
Overall, the breakfast is generally seen as generous and sufficient, leaving most guests pleased with the start to their day, despite occasional bumps in service and consistency.
Dinner
Guests frequently describe the dinner service as excellent, both in terms of the food and the attentive service provided by the staff. The menu, although limited at times, is well-prepared, enjoyable, and accompanied by good prices. The dining areas, including the stylish vintage restaurant and the bar, offer a pleasant atmosphere, enhancing the overall dining experience.
However, there are some operational inconsistencies noted by guests, such as occasional closures of the restaurant or limited menu availability due to large groups or kitchen issues. This can lead to disappointing experiences, especially for those who had booked dinner in advance. Additionally, there are critiques regarding a lack of vegetarian options, re-heated pub-style food, and unavailability of dinner service on certain nights.
Despite these logistical challenges, many guests find the location of the hotel excellent and its historic charm appealing, making the dining experience a memorable part of their stay. Overall, the dining offerings at the Best Western Red Lion Hotel leave a considerable positive impression, with guests recommending trying the food at the hotel whenever possible.
Rooms
Beds
Despite the prevalent positive remarks, a few guests express dissatisfaction with the firmness of the mattresses, which at times are perceived as too hard or lumpy, leading to discomfort and occasional hip pain. There are instances where beds are formed by two singles pushed together, aimed to provide the feeling of spaciousness but not always meeting expectations as a double bed. Additionally, some reviews mention minor issues such as thin duvets, hard pillows, or beds that were too small, affecting overall satisfaction.
The hotel rooms themselves are described as lovely, with occasionally charming features like antique decor and four-poster beds. Guests enjoy the ambience and comfort, although certain reviews note the absence of air conditioning and highlight external noise as a potential disturbance during warm nights. Nonetheless, many find solace in the very comfortable bedding that complements the memorable room experience.
Cleanliness
However, some reviews suggest that there may be inconsistencies in maintaining cleanliness throughout the hotel. While some rooms were described as sparkling clean and fresh, other guests reported issues such as mould, dust, and cobwebs in certain areas. Several reviewers mentioned the hotel's dated interior and general tiredness, suggesting that some parts could benefit from modernization and more attention to cleanliness.
Despite this, the hotel’s charming exterior, warm and comfortable ambiance, and great location contribute positively to the guest experience, often overshadowing the negatives. With hospitality being a significant plus, the occasional shortcomings in housekeeping seem buffering by the overall service and atmosphere the hotel offers.
Staff
Wi-Fi
Parking
Family
4 Star
However, there is a noticeable discrepancy between its advertised four-star status and the actual experience that has left many guests feeling it falls short of expectations. While some highlight the hotel's outdated decor and facilities, others find the accommodation simply not up to the standards of a four-star rating. The general consensus suggests a more accurate three-star hotel rating, pointing out issues such as uncomfortable stays and a lack of value for money.
Despite criticisms, the hotel offers good food and notable service, particularly at reception and during breakfast, contributing to an overall positive experience for some guests. Its blend of historical charm and friendly service continues to attract returning visitors, particularly those who have experienced its antique rooms and unique four-poster beds.
Business
No, Best Western Red Lion Hotel doesn't have any pool.
No, a spa isn't available at Best Western Red Lion Hotel.
No, Best Western Red Lion Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Red Lion Hotel.
No, Best Western Red Lion Hotel doesn't have a gym.
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