Mercure Salisbury White Hart Hotel & Apartments
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Summary of reviewsThe Mercure Salisbury White Hart Hotel & Apartments is a well-regarded establishment located in the heart of Salisbury, making it a prime base for tourists and business travelers alike. Its proximity to Salisbury Cathedral and the city's historic old town, shops and restaurants is a key highlight, allowing guests to explore the city's main attractions with ease. With the added convenience of on-site parking, it serves as an ideal staging ground for visits to nearby sites such as Stonehenge. The hotel's historical charm and friendly, accommodating staff further enhance the overall positive experience.
Breakfast at the hotel generally receives favorable reviews with guests praising the extensive selection, including fresh fruits, pastries and well-cooked full English breakfast. The omelettes and gluten-free options are also appreciated. While some guests noted occasional issues with wait times and the temperature of buffet items, the overall consensus points to a satisfying morning meal.
Dinner experiences are more mixed with some guests finding the food tasty and well-presented, while others pointed out limited menu choices and occasional service issues. Despite these drawbacks, the quality of the evening menu is often seen as good value with friendly bar staff contributing to a largely positive dining atmosphere.
Rooms at the hotel offer a mixed bag of reviews. Many guests appreciate the spacious, clean and comfortable accommodations with modern, well-decorated interiors. Newly renovated bathrooms and quiet surroundings add to the appeal. However, some rooms are described as small and in need of refurbishment with dated carpets and furniture. Occasional issues with cleanliness and noise from events are noted, though the central location near the cathedral and train station is consistently praised.
Cleanliness generally meets guest expectations with many noting spotless rooms and competent housekeeping. However, some areas, like old carpets and communal spaces, could benefit from a refresh to enhance the overall appearance.
The hotel staff receive high marks for their friendliness and helpfulness, contributing significantly to the positive guest experience. The reception team is particularly noted for their professionalism and efficiency, while bar and restaurant staff are commended for their courteous service.
WiFi at the hotel garners mixed feedback with some guests appreciating the reliable connection in rooms while others cite difficulties with secure connections and access issues. There is room for improvement to meet the needs of all guests comprehensively.
The parking facilities are a standout feature, frequently praised for their convenience and security, despite occasional mentions of limited space and cost.
For families, the hotel offers a welcoming environment with helpful staff providing necessary amenities like cots and storing pushchairs. Pet-friendly services also add to the family-oriented appeal. However, the lack of an elevator may pose a challenge for some.
The hotel's close proximity to Salisbury's nightlife is a double-edged sword, providing easy access to local bars and restaurants but occasionally resulting in noise disturbances from street activities.
Bed quality receives varied feedback with many guests finding the beds comfortable and well-sized, while others report issues with mattress firmness and bed setup. Consistent feedback indicates a generally comfortable experience but highlights areas for improvement.
Despite minor inconsistencies, the Mercure Salisbury White Hart Hotel & Apartments offers a charming and convenient stay in Salisbury with its historical character and central location being particularly appreciated by guests.
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Breakfast at the hotel generally receives favorable reviews with guests praising the extensive selection, including fresh fruits, pastries and well-cooked full English breakfast. The omelettes and gluten-free options are also appreciated. While some guests noted occasional issues with wait times and the temperature of buffet items, the overall consensus points to a satisfying morning meal.
Dinner experiences are more mixed with some guests finding the food tasty and well-presented, while others pointed out limited menu choices and occasional service issues. Despite these drawbacks, the quality of the evening menu is often seen as good value with friendly bar staff contributing to a largely positive dining atmosphere.
Rooms at the hotel offer a mixed bag of reviews. Many guests appreciate the spacious, clean and comfortable accommodations with modern, well-decorated interiors. Newly renovated bathrooms and quiet surroundings add to the appeal. However, some rooms are described as small and in need of refurbishment with dated carpets and furniture. Occasional issues with cleanliness and noise from events are noted, though the central location near the cathedral and train station is consistently praised.
Cleanliness generally meets guest expectations with many noting spotless rooms and competent housekeeping. However, some areas, like old carpets and communal spaces, could benefit from a refresh to enhance the overall appearance.
The hotel staff receive high marks for their friendliness and helpfulness, contributing significantly to the positive guest experience. The reception team is particularly noted for their professionalism and efficiency, while bar and restaurant staff are commended for their courteous service.
WiFi at the hotel garners mixed feedback with some guests appreciating the reliable connection in rooms while others cite difficulties with secure connections and access issues. There is room for improvement to meet the needs of all guests comprehensively.
The parking facilities are a standout feature, frequently praised for their convenience and security, despite occasional mentions of limited space and cost.
For families, the hotel offers a welcoming environment with helpful staff providing necessary amenities like cots and storing pushchairs. Pet-friendly services also add to the family-oriented appeal. However, the lack of an elevator may pose a challenge for some.
The hotel's close proximity to Salisbury's nightlife is a double-edged sword, providing easy access to local bars and restaurants but occasionally resulting in noise disturbances from street activities.
Bed quality receives varied feedback with many guests finding the beds comfortable and well-sized, while others report issues with mattress firmness and bed setup. Consistent feedback indicates a generally comfortable experience but highlights areas for improvement.
Despite minor inconsistencies, the Mercure Salisbury White Hart Hotel & Apartments offers a charming and convenient stay in Salisbury with its historical character and central location being particularly appreciated by guests.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
The Mercure Salisbury White Hart Hotel & Apartments is renowned for its prime location in the heart of Salisbury, offering guests a perfect base for exploring the city. Situated within a stone's throw from the magnificent Salisbury Cathedral, the hotel is highly praised for its convenient proximity to this iconic landmark as well as the city's historic old town, shops and restaurants. Guests can easily walk to many attractions, making it an ideal spot for tourists who are keen to see the best of Salisbury on foot.
In addition to being centrally located, the hotel provides on-site parking, a convenient perk for those traveling by car. The strategic placement of the hotel also makes it a perfect staging ground for trips to nearby sites such as Stonehenge.
Visitors appreciate the historical charm and character of the building, giving it a distinctive ambience. Despite some comments about the hotel's age, many find it good value for its central location. With excellent accessibility to local shops, eateries and cultural points of interest, the location continuously receives high marks from guests. Moreover, the hotel's friendly and accommodating staff add to the overall positive experience.
Whether visiting Salisbury for leisure or attending special events at the cathedral or other venues, the Mercure Salisbury White Hart Hotel & Apartments provides a comfortable, well-situated and charming place to stay, ensuring an enjoyable visit to this historic city.
The breakfast experience at Mercure Salisbury White Hart Hotel & Apartments offers a mixed array of opinions but is generally positive. Guests frequently highlight the good, honest food and the extensive selection available, particularly praising the fresh fruits, pastries and well-cooked full English breakfast. Many found the omlette to exceed expectations and noted the presence of gluten-free options. The breakfast area itself is described as light and airy, contributing to a pleasant dining ambiance.
Some guests commend the friendly and hardworking breakfast staff with specific mentions of excellent service. Despite the generally positive feedback, a few reviewers pointed out areas for improvement, such as the limited fruit choices, occasionally slow service and buffet items not being adequately hot. A few instances of less appealing elements, like grey scrambled eggs or overcooked sausages, were also noted. While a minority found the breakfast to be average or disappointing, the consensus leans towards a satisfying, varied morning meal experience that is well worth the money.
The dinner experience at the Mercure Salisbury White Hart Hotel & Apartments receives mixed feedback from guests. On the positive side, many found the food to be tasty and well-presented with some even describing their dinners as excellent and good value for money. Guests appreciated the variety and quality of the evening menu, mentioning it was excellent for a few nights' stay. The staff in the bar were noted for their friendliness and the food was generally seen as good and reasonably priced. The breakfast buffet also received commendations for its variety and deliciousness.
However, there were notable downsides. Several guests were disappointed with the limited and unseasoned menu, deeming it not up to a four-star hotel standard. The dining environment itself garnered criticism for being uninviting and dismal with poor service in some instances. Issues with long waits for food and lack of availability of kitchen staff at times further marred the experience. The dinner menu was seen as especially unappealing for vegetarians and several mentioned the meals as hit or miss.
While the food quality was inconsistent with some finding it excellent and others subpar, the overall dining experience is a blend of highlights and areas needing improvement.
The Mercure Salisbury White Hart Hotel & Apartments offers a mixed experience when it comes to the rooms. Guests often praised the rooms for being spacious, clean and comfortable with many noting the modern and well-decorated interiors. The presence of a mini-fridge in some rooms and the newly renovated bathrooms were appreciated features. Moreover, the hotel benefits from a quiet atmosphere, particularly in rooms facing the back courtyard.
However, reviews also highlighted several areas for improvement. Some rooms were described as small, dark and in need of refurbishment with specific mentions of dated carpets and furniture. Issues with cleanliness were occasionally noted and guests reported problems with bathroom ventilation and heating, leading to stuffy or overly hot conditions. Noise from hotel events and external sounds was a concern for some visitors.
The hotel's central location near Salisbury Cathedral and the train station was consistently deemed convenient, adding to its appeal despite the varied experiences with room conditions.
Guests of the Mercure Salisbury White Hart Hotel & Apartments have had varying experiences with the beds, but overwhelmingly, many found the beds to be comfortable with several mentioning that the size of the beds, particularly the larger ones, was impressive. The pillows and bed linen were often praised for their quality with descriptions of crisp, clean sheets contributing to restful nights. Guests also appreciated the ability to control the room temperature through air conditioning, enhancing their comfort levels.
On the downside, some guests noted issues with bed quality, including saggy mattresses, hard pillows and a few experiencing discomfort. Specific mentions include beds that were small, squeaky or consisted of two singles pushed together rather than a dedicated double bed. A few reviews highlighted beds being awkwardly positioned against the wall, making access difficult or discomfort due to hard wooden edges on four-poster beds.
Overall, while the general consensus leans towards comfortable and big beds, there are occasional lapses in consistency concerning mattress firmness and bed setup that the hotel might need to address to ensure all guests have a pleasant stay.
Mercure Salisbury White Hart Hotel & Apartments has garnered mixed feedback regarding cleanliness from its guests. On a positive note, many guests found the hotel, including rooms and bathrooms, to be very clean with several highlighting the rooms as spotless and bright. The hotel as a whole was described as well-maintained and generally clean with competent housekeeping staff ensuring areas and rooms were tidy and comfortable. Additionally, rooms were often noted for being spacious and recently renovated, providing a pleasant and clean stay.
However, there were some areas where guests felt cleanliness could be improved. Some reviews mentioned specific issues like old carpets in the corridors, dirty toppers, occasional dust and marks in bathrooms. There were reports of grubbiness around shower seals and traffic noise affecting the hotel’s appeal. Communal areas were also pointed out to need a refresh with faded carpets and worn-out furniture being noticeable.
Overall, while the hotel manages to maintain a good standard of cleanliness, some attention to detail and refurbishment in certain parts of the establishment could enhance guest satisfaction.
The Mercure Salisbury White Hart Hotel & Apartments is consistently praised for its friendly and helpful staff. Guests frequently highlight the warm and welcoming atmosphere, emphasizing that the staff are attentive and go out of their way to ensure a pleasant stay. The reception team is particularly noted for their professionalism and efficiency with many remarks on their ability to handle tasks promptly and with a smile. Bar and restaurant personnel also receive positive mentions for their courteous service, despite often being busy.
Most guests appreciate the excellent customer service, describing staff members as approachable and supportive. There are occasional criticisms regarding some instances of rudeness or unhelpfulness, but these are outweighed by the numerous commendations for the helpful, cheerful and experienced nature of the majority of the team.
The hotel staff's flexibility and willingness to cater to various needs also stand out, contributing to an overall impression of a collaborative and hospitable environment. Whether it's helping with luggage, accommodating special requests or simply being engaging and chatty, the personnel at Mercure Salisbury White Hart Hotel & Apartments appear committed to enhancing the guest experience.
The WiFi at Mercure Salisbury White Hart Hotel & Apartments receives mixed feedback from guests. Many appreciate the availability of good WiFi, particularly noting its reliability within the rooms. However, there are several concerns regarding the secure connection with some guests mentioning it is not suitable for business purposes. Others encountered difficulties accessing the web, citing complicated instructions and unreliable service. The absence of free WiFi was a point of contention for some and a few guests were frustrated with spotty connections or a lack of WiFi in certain areas of the hotel. Overall, while the WiFi quality has its positives, there are notable areas for improvement to meet guest expectations comprehensively.
The Mercure Salisbury White Hart Hotel & Apartments receives praise for its parking facilities. Guests frequently mention the convenience of having ample, on-site parking that is easy to access and secure. Many appreciate the central location, which offers the added benefit of parking adjacent to the hotel. The parking is often described as spacious, reserved and private, making it easy for guests to park and register their vehicles.
While some reviewers mention that the car park can be hard to locate and occasionally note limited spaces, most find the availability satisfactory, even if they manage to get one of the last spots. The parking is often considered good value for its central location, although there are mixed feelings about the cost with some finding it reasonable and others deeming it expensive.
Overall, guests find the parking facilities at the Mercure Salisbury White Hart Hotel & Apartments to be a significant plus, contributing positively to their stay.
The Mercure Salisbury White Hart Hotel & Apartments has garnered positive feedback for its family-friendly offerings and amenities. Several reviews highlight the friendly and helpful staff who assist with various needs, such as carrying bags, storing pushchairs and providing cots on request. Families have appreciated being placed in quieter rooms away from party noise to ensure a peaceful stay.
The hotel's family-oriented services extend to pets as well with mentions of a family dog receiving its own bowl. Guests praise the comfortable and clean rooms, which offer adequate space for families. The breakfast and family dinners receive commendations for their quality, adding to the overall pleasant stay.
Though the hotel lacks an elevator, the overall experience, including its central location and historical charm, contributes to a warm and accommodating environment for families.
The Mercure Salisbury White Hart Hotel & Apartments boasts a strategic location close to the city center, making it an ideal base for those wanting to explore Salisbury's vibrant nightlife. Guests can easily access an array of shops, bars and restaurants, all within a short distance from the hotel. However, its central location does come with some drawbacks, as several reviews mention noise from street activities and parties, especially during festive seasons like Christmas. Additionally, late-night return entry might pose a challenge after midnight. Despite these minor inconveniences, the hotel's proximity to popular nightlife venues remains a highly appreciated feature among visitors.
The Mercure Salisbury White Hart Hotel & Apartments, housed in a lovely old and distinguished building, offers a generally positive experience to its guests, especially in terms of its traditional and old-fashioned charm. Visitors appreciate the spacious and well-equipped rooms and commend the overall fabulous appearance of the hotel.
However, some aspects fall short of the promised four-star standard with certain areas feeling tired and some issues with cleanliness noted. The dinner menu is described as small and basic, not quite living up to the four-star rating. The hotel's location, near traffic lights, may not afford the most picturesque views from all rooms.
Overall, while the hotel impresses with its historic character and some favorable amenities, it notably does not always meet the expectations set by its four-star rating and Mercure branding.
The Mercure Salisbury White Hart Hotel & Apartments is well-regarded for its clean rooms and helpful staff. Its prime location adds to its appeal for business travelers, offering easy access to key areas. The hotel boasts four-star facilities and a business-like atmosphere and decor, suitable for professional stays.
Though there are no fitness facilities, the hotel welcomes pets, making it convenient for guests who travel with dogs. Efficient room services and the front desk's helpfulness enhance the overall experience. Business travelers have access to a dedicated meeting room and laptop-friendly workspace, though some have mentioned issues like inadequate heating in the meeting rooms and insecure Wi-Fi for business use.
The Mercure Salisbury White Hart Hotel & Apartments is a popular choice for travelers with pets, particularly dogs, thanks to its dog-friendly policy. Guests consistently noted that their dogs were made to feel very welcome, highlighting the hotel’s effort to accommodate pets. The hotel offers practical amenities like dog bowls, although it sometimes required asking more than once to receive one.
The presence of a handy patio and garden area is a significant perk for dog owners, providing a convenient space for pets to roam. The hotel’s central location is another plus, making it easy to explore Salisbury with a canine companion in tow. The welcoming attitude towards dogs extends throughout the hotel, including its cosy restaurant which accepts pets during evening dinner.
While the first encounter with the receptionist regarding dog amenities wasn't always smooth, subsequent staff were helpful and attentive. Overall, the Mercure Salisbury White Hart Hotel & Apartments stands out as an excellent, centrally located choice for pet owners seeking dog-friendly accommodations.
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Location
In addition to being centrally located, the hotel provides on-site parking, a convenient perk for those traveling by car. The strategic placement of the hotel also makes it a perfect staging ground for trips to nearby sites such as Stonehenge.
Visitors appreciate the historical charm and character of the building, giving it a distinctive ambience. Despite some comments about the hotel's age, many find it good value for its central location. With excellent accessibility to local shops, eateries and cultural points of interest, the location continuously receives high marks from guests. Moreover, the hotel's friendly and accommodating staff add to the overall positive experience.
Whether visiting Salisbury for leisure or attending special events at the cathedral or other venues, the Mercure Salisbury White Hart Hotel & Apartments provides a comfortable, well-situated and charming place to stay, ensuring an enjoyable visit to this historic city.
Breakfast
Some guests commend the friendly and hardworking breakfast staff with specific mentions of excellent service. Despite the generally positive feedback, a few reviewers pointed out areas for improvement, such as the limited fruit choices, occasionally slow service and buffet items not being adequately hot. A few instances of less appealing elements, like grey scrambled eggs or overcooked sausages, were also noted. While a minority found the breakfast to be average or disappointing, the consensus leans towards a satisfying, varied morning meal experience that is well worth the money.
Dinner
However, there were notable downsides. Several guests were disappointed with the limited and unseasoned menu, deeming it not up to a four-star hotel standard. The dining environment itself garnered criticism for being uninviting and dismal with poor service in some instances. Issues with long waits for food and lack of availability of kitchen staff at times further marred the experience. The dinner menu was seen as especially unappealing for vegetarians and several mentioned the meals as hit or miss.
While the food quality was inconsistent with some finding it excellent and others subpar, the overall dining experience is a blend of highlights and areas needing improvement.
Rooms
However, reviews also highlighted several areas for improvement. Some rooms were described as small, dark and in need of refurbishment with specific mentions of dated carpets and furniture. Issues with cleanliness were occasionally noted and guests reported problems with bathroom ventilation and heating, leading to stuffy or overly hot conditions. Noise from hotel events and external sounds was a concern for some visitors.
The hotel's central location near Salisbury Cathedral and the train station was consistently deemed convenient, adding to its appeal despite the varied experiences with room conditions.
Beds
On the downside, some guests noted issues with bed quality, including saggy mattresses, hard pillows and a few experiencing discomfort. Specific mentions include beds that were small, squeaky or consisted of two singles pushed together rather than a dedicated double bed. A few reviews highlighted beds being awkwardly positioned against the wall, making access difficult or discomfort due to hard wooden edges on four-poster beds.
Overall, while the general consensus leans towards comfortable and big beds, there are occasional lapses in consistency concerning mattress firmness and bed setup that the hotel might need to address to ensure all guests have a pleasant stay.
Cleanliness
However, there were some areas where guests felt cleanliness could be improved. Some reviews mentioned specific issues like old carpets in the corridors, dirty toppers, occasional dust and marks in bathrooms. There were reports of grubbiness around shower seals and traffic noise affecting the hotel’s appeal. Communal areas were also pointed out to need a refresh with faded carpets and worn-out furniture being noticeable.
Overall, while the hotel manages to maintain a good standard of cleanliness, some attention to detail and refurbishment in certain parts of the establishment could enhance guest satisfaction.
Staff
Most guests appreciate the excellent customer service, describing staff members as approachable and supportive. There are occasional criticisms regarding some instances of rudeness or unhelpfulness, but these are outweighed by the numerous commendations for the helpful, cheerful and experienced nature of the majority of the team.
The hotel staff's flexibility and willingness to cater to various needs also stand out, contributing to an overall impression of a collaborative and hospitable environment. Whether it's helping with luggage, accommodating special requests or simply being engaging and chatty, the personnel at Mercure Salisbury White Hart Hotel & Apartments appear committed to enhancing the guest experience.
Wi-Fi
Parking
While some reviewers mention that the car park can be hard to locate and occasionally note limited spaces, most find the availability satisfactory, even if they manage to get one of the last spots. The parking is often considered good value for its central location, although there are mixed feelings about the cost with some finding it reasonable and others deeming it expensive.
Overall, guests find the parking facilities at the Mercure Salisbury White Hart Hotel & Apartments to be a significant plus, contributing positively to their stay.
Family
The hotel's family-oriented services extend to pets as well with mentions of a family dog receiving its own bowl. Guests praise the comfortable and clean rooms, which offer adequate space for families. The breakfast and family dinners receive commendations for their quality, adding to the overall pleasant stay.
Though the hotel lacks an elevator, the overall experience, including its central location and historical charm, contributes to a warm and accommodating environment for families.
Nightlife
4 Star
However, some aspects fall short of the promised four-star standard with certain areas feeling tired and some issues with cleanliness noted. The dinner menu is described as small and basic, not quite living up to the four-star rating. The hotel's location, near traffic lights, may not afford the most picturesque views from all rooms.
Overall, while the hotel impresses with its historic character and some favorable amenities, it notably does not always meet the expectations set by its four-star rating and Mercure branding.
Business
Though there are no fitness facilities, the hotel welcomes pets, making it convenient for guests who travel with dogs. Efficient room services and the front desk's helpfulness enhance the overall experience. Business travelers have access to a dedicated meeting room and laptop-friendly workspace, though some have mentioned issues like inadequate heating in the meeting rooms and insecure Wi-Fi for business use.
Dog Friendly
The presence of a handy patio and garden area is a significant perk for dog owners, providing a convenient space for pets to roam. The hotel’s central location is another plus, making it easy to explore Salisbury with a canine companion in tow. The welcoming attitude towards dogs extends throughout the hotel, including its cosy restaurant which accepts pets during evening dinner.
While the first encounter with the receptionist regarding dog amenities wasn't always smooth, subsequent staff were helpful and attentive. Overall, the Mercure Salisbury White Hart Hotel & Apartments stands out as an excellent, centrally located choice for pet owners seeking dog-friendly accommodations.
No, Mercure Salisbury White Hart Hotel & Apartments doesn't have any pool.
No, a spa isn't available at Mercure Salisbury White Hart Hotel & Apartments.
Yes, Mercure Salisbury White Hart Hotel & Apartments welcomes dogs.
Yes, parking facilities are available at Mercure Salisbury White Hart Hotel & Apartments.
No, Mercure Salisbury White Hart Hotel & Apartments doesn't have a gym.
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