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Summary of reviewsGran Hotel Presidente in Salta is highly praised for its enviable location, making it an excellent choice for those looking to explore the city. Central and close to Plaza 9 de Julio, restaurants, shops and key attractions, the hotel's location is a significant plus. The neighborhood is safe and the hotel staff are frequently noted for their friendliness and attentiveness, enhancing the welcoming atmosphere and convenience for both short and extended stays.
The breakfast offerings are another highlight, consistently described as excellent, varied and plentiful. Guests appreciate the early start time and the wide array of choices, including fruits, cereals and local sweets. The breakfast buffet stands out as a significant part of the positive hotel experience, despite occasional criticisms regarding variety and freshness.
The restaurant also impresses with its varied and delicious cuisine at reasonable prices, contributing to a delightful dining experience. The high quality of the food and the excellent service from the staff create a comfortable and pleasant ambiance, although some minor inconsistencies in the kitchen are noted.
Rooms offer a mixed experience, being spacious and comfortable with clean facilities and good amenities like air conditioning and plasma televisions. However, the rooms are often described as outdated and in need of renovation with issues such as musty smells and worn-out facilities being common criticisms. Despite these drawbacks, the overall cleanliness of the rooms and public areas is generally praised, although some mention specific areas needing more attention.
The staff consistently earn high praise for their exceptional friendliness, attentiveness and professionalism. The helpful and kind nature of the employees significantly enhances guests’ overall impression of the hotel. While there are occasional criticisms, the service quality remains a standout feature.
The heated indoor pool is another positive aspect. It is frequently described as beautiful, large and clean with warm water that makes it accessible year-round. Some maintenance issues are mentioned, but overall, the pool area, including outdoor seating and a sauna, adds to the enjoyment of guests.
Parking provides a convenient option in the city center with private parking and a valet service. However, it comes at an additional cost and has limited spaces, sometimes requiring guests to use an off-site facility. Some find this inconvenient and the on-site garage can be challenging for larger vehicles.
The comfort of the beds is generally well-received with many guests highlighting their spacious and comfortable nature. However, some beds and linens are described as old, which occasionally affects the comfort level.
The WiFi situation, unfortunately, is a significant drawback. Guests frequently report poor connectivity and weak signals, making the internet service a noted area for improvement.
Overall, while Gran Hotel Presidente has numerous positive attributes, including its location, staff service, breakfast and pool, it faces challenges in meeting the expected standards of a four-star hotel due to outdated rooms and inconsistent amenities. Improvements in these areas could greatly enhance the guest experience and align the hotel with its four-star designation. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is listed among properties that are taking steps towards sustainability, indicating its efforts to implement more environmentally friendly practices in its services and operations.
Hotel for Honeymoon
Offering a blend of traditional charm and modern amenities, this hotel provides a comfortable base for exploring Salta. Its central location and attentive service ensure a pleasant stay for honeymooners.
Family Friendly Hotel
Features an indoor swimming pool, providing a safe and fun environment for kids to swim. Offers modern rooms and a spa salon for relaxation. Provides a sun deck for family enjoyment.
Hotel with Swimming Pool
This hotel offers a swimming pool, modern rooms, and amenities like a sauna and jacuzzi. It also includes a gym and spa salon, ensuring guests have ample opportunities for relaxation and wellness.
Heated Pool Indoor Pool
Business Hotel
This hotel offers business services and meeting facilities. Its central location provides easy access to business venues and transportation.
Hotel with Parking
Gran Hotel Presidente is listed as having parking facilities available for guests.
Hotel with Indoor Pool
Gran Hotel Presidente features an indoor pool for guests. Complementing the pool, the hotel offers a gym facility, a dry sauna, a solarium, and a Jacuzzi, providing a range of amenities for relaxation and well-being.
Romantic Hotel
4-Star Hotel
Hotel with Heated Pool
Room Types
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room features a flat-screen TV with cable channels, a safe deposit box, parquet floors and heating.
SuiteSpacious suite with separate seating area.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room provides a flat-screen TV with cable channels, a safe deposit box, parquet floors and heating.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. This single room has a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Gran Hotel Presidente boasts an enviable location in Salta, making it an excellent choice for visitors looking to explore the city. The hotel is centrally situated within blocks of the main square, Plaza 9 de Julio and close to an array of restaurants, shops and key attractions. This makes it very convenient for guests wanting to visit the historic center and significant tourist sites. The central positioning of the hotel also means that transportation options are easily accessible, aiding in both local excursions and longer visits. Additionally, the neighborhood is known for its safety, further enhancing the hotel's appeal. Guests frequently highlight the friendly and attentive staff, which adds to the overall welcoming atmosphere. The proximity to downtown Salta along with the comfortable rooms and good breakfast offerings make Gran Hotel Presidente a compelling option for both short and extended stays.
Breakfast
Gran Hotel Presidente is frequently praised for the quality of its breakfast offerings. Guests regularly describe the breakfast as excellent, very good and complete. There's a consensus that the morning meal is varied, plentiful and caters to all tastes, including options like fruits, cereals and typical sweets from Salta. The early start time, from 6 am, is noted as a convenient feature for early risers or travelers with busy schedules.
The buffet-style breakfast seems to provide a broad array of choices that are both fresh and delicious, contributing positively to the hotel experience. Several guests highlighted the breakfast as one of the best parts of their stay, indicating its high quality and generous portions. Many appreciate the abundant and diverse offerings and the friendly service enhances the overall dining experience.
However, there are a few points of criticism. Some guests found the breakfast basics insufficient for a hotel marketed as a 4-star establishment, citing limited variety and occasional lack of freshness. Specific areas noted for improvement include a broader selection of fruits and hot dishes like scrambled eggs. Despite these occasional drawbacks, the breakfast remains predominantly well-received with many guests expressing satisfaction with its completeness and tastefulness.
Dinner
Gran Hotel Presidente's restaurant consistently impresses guests with its varied and delicious cuisine. Diners highlight the restaurant's menu as being extensive and full of flavorful options, making meal times a delightful experience. Whether for breakfast, lunch or dinner, the food quality is frequently lauded as excellent and delicious. The breakfast buffet, in particular, stands out for its abundance and variety.
Guests also appreciate the fair and reasonable pricing of the dishes, which complements the high quality of the food served. This good price-quality ratio enhances the dining experience, making it accessible for those looking for a great meal without the hefty price tag.
Service in the restaurant garners positive remarks as well with many guests noting the excellent attention from the staff. The dining room provides a comfortable and pleasant ambiance, contributing to an overall enjoyable dining experience.
While most feedback is positive, there are occasional mentions of inconsistency in the kitchen, suggesting that either the quality can fluctuate or the chef may have off days. However, these comments are rare compared to the overwhelming praise.
Overall, the restaurant at Gran Hotel Presidente is highly recommended for its top-notch food, varied menu and excellent service, making it a standout feature of the hotel.
Rooms
Gran Hotel Presidente’s rooms offer mixed experiences for guests with noticeable highlights and drawbacks. Spaciousness and comfort stand out with many mentioning the large size of rooms, comfortable beds and cleanliness. Rooms are often described as spacious and some come with amenities, including air conditioning and plasma televisions.
However, the hotel faces significant issues with its rooms being outdated and in need of renovation. Many reviews note the old-fashioned decor, musty smells and worn-out facilities, including deteriorated bathrooms and stained towels. Specific complaints include inadequate maintenance, poor lighting and noisy environments from both internal courtyards and street-facing rooms.
Despite these shortcomings, the rooms are often cleaned well and the breakfast is described as complete, albeit with occasional lapses in freshness. Overall, while the rooms are generally comfortable and clean, they do not meet the expected 4-star standard and require substantial updates to enhance the guest experience.
Beds
Gran Hotel Presidente has generally received positive feedback regarding the comfort of its beds. Many guests highlight the beds as comfortable with several people noting the large and spacious nature of the mattresses. Reviewers frequently describe the beds as having comfortable mattresses and the bed linens, including sheets and pillows, are often praised for their quality. The towels provided also received commendation for their excellence.
However, not all reviews were glowing. Some guests mentioned that the beds were old and uncomfortable with noticeable springs and worn-out mattresses needing an update. A few reviews commented on the bedding and linens being old or smelly, suggesting inconsistent standards.
Overall, while Gran Hotel Presidente is appreciated for providing large, comfortable beds for a restful stay, there are sporadic issues relating to the age and upkeep of some mattresses and bedding that could benefit from attention.
Cleanliness
Gran Hotel Presidente generally receives high praise for its cleanliness with numerous guests noting that the hotel's standards are outstanding and impeccable. Rooms are frequently highlighted as being very clean, spacious and well-maintained with attention paid to daily cleaning and tidying.
However, some reviews also reveal contrasting experiences. Some guests noticed cleanliness issues, particularly in the bathrooms, where hairs in the shower and a lack of thorough cleaning were mentioned. Complaints also include dated and stained furniture, smelly rooms, old carpets and occasional reports of pests like cockroaches.
Despite these occasional drawbacks, many visitors commend the hotel for its excellent and constant cleaning practices, contributing to an overall positive impression. The hotel’s public areas and facilities generally appear clean and well-presented, adding to the comfort of the guests.
Overall, while most guests have had very positive experiences regarding cleanliness, there are instances where certain areas and items could benefit from more attention to meet the expected standards for a 4-star hotel.
Staff
Gran Hotel Presidente consistently receives high praise for its exceptional staff. Guests frequently commend the team for their remarkable friendliness and attentiveness. Employees are noted for being very kind, always ready to help and fully committed to addressing guest needs. The hotel staff's warm and welcoming nature stands out, making visitors feel both comfortable and well-cared-for during their stay.
The professionalism and quality of service provided by the friendly receptionists and service staff earn high marks. Staff members are often described as attentive, helpful and respectful, ensuring a pleasant experience for everyone. Whether resolving issues or accommodating special requests, the employees are proactive and considerate, significantly enhancing guests’ overall impression of the hotel.
Although reviews occasionally mention isolated disappointments in specific areas, the overwhelming sentiment remains overwhelmingly positive. The kindness, helpfulness and comprehensive attention from the staff are highlighted as key elements that contribute to a highly recommended stay at Gran Hotel Presidente.
Wi-Fi
The WiFi situation at Gran Hotel Presidente seems to be a significant concern among guests. Reviews consistently point out poor connectivity throughout the property, including both rooms and common areas. Many guests mentioned experiencing weak signals with some noting that the WiFi didn't work at all or was incredibly slow. Additionally, it appears that guests had to connect to different modems depending on the floor they were on, adding to the inconvenience. Despite claims of catering to business travelers, the internet service was often described as inadequate, highlighting a need for a much-needed upgrade to meet modern standards and expectations. Overall, while there might have been an instance of good WiFi, it was an exception rather than the norm, making stable internet access a notable drawback for the hotel.
Pool
The pool at Gran Hotel Presidente receives mixed but largely positive feedback from guests. It is frequently described as beautiful, large and clean. Many appreciate the fact that the pool is heated and indoor, making it accessible year-round. The availability of warm water is highlighted, although there are comments about the water temperature being inconsistent or not as hot as expected at times. Despite the occasional maintenance issues such as cloudiness, blackened edges and ceiling humidity, the pool area is generally deemed very good and enjoyable. The surrounding area, including outdoor seating and a sauna, adds to the appeal, even though the addition of more sun loungers and better lighting is suggested. Overall, guests find the pool to be a significant and enjoyable feature of the hotel.
Parking
When it comes to parking at Gran Hotel Presidente, guests appreciate the convenience of having parking available in the city center, which can be a significant advantage. The hotel offers private parking and a valet service, which many guests find useful. However, it is important to note that parking is not included in the room price and comes with an additional charge.
Some guests find the cost of parking to be on the higher side. Moreover, the parking spaces available at the hotel itself are quite limited with only a few garages that tend to fill up quickly. As a result, guests are sometimes directed to an off-site parking facility a couple of blocks away, which can be inconvenient.
The on-site garage parking is noted to be small and uncomfortable, which may create challenges maneuvering larger vehicles. Clarity regarding usage and additional fees for parking services could be improved to avoid confusion. Despite these drawbacks, guests generally find everything satisfactory with the paid parking service provided.
4 Star
Gran Hotel Presidente has received mixed reviews regarding its four-star rating, facilities and services. A significant number of guests believe that the hotel does not meet the expectations set by its four-star designation. They note that the hotel appears old and outdated with several guests mentioning deteriorated facilities and the need for maintenance. The bathrooms and the general appearance of the hotel were also highlighted as being below the standard one would expect from a four-star establishment.
While the hotel is categorized within the four-star price range, many guests feel that the quality provided does not justify the cost. The breakfast service was specifically pointed out as not matching four-star quality. Overall, there appears to be a consensus that improvements are necessary across various operational aspects to align with current four-star hotel standards.
Heated Pool
The heated pool at Gran Hotel Presidente receives generally positive remarks from guests. Many appreciate the pool for being well-heated and providing a pleasant and comfortable swimming experience. Guests frequently highlight the pool's spaciousness and the agreeable water temperature. There are a few mentions suggesting that the pool could be slightly warmer, but overall, it is described as excellent by several visitors. The combination of the hotel's location and the well-maintained heated pool adds to the overall positive guest experience.
Yes, Gran Hotel Presidente has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Gran Hotel Presidente.
No, Gran Hotel Presidente doesn't allow dogs.
Yes, parking facilities are available at Gran Hotel Presidente.