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Summary of reviewsThe Mercure Salvador Boulevard Hotel largely garners positive reviews across varying categories, making it a commendable choice for both business and leisure travelers. Its standout feature is undoubtedly its excellent location, strategically positioned near major avenues and shopping malls. This ideal setting provides easy access to the financial center, Salvador Shopping Mall and efficient transport options like Uber and taxis. Guests appreciate the convenience and cleanliness of the area, coupled with the friendly and dedicated staff.
While the hotel's breakfast offerings receive mixed feedback, many guests commend the attentive staff and the variety of options. Highlights include specific items like tapioca, although some guests feel the breakfast selection could be broader, particularly in protein options and dietary accommodations. The fact that breakfast is not included in the room rate is also noted.
The rooms are generally praised for their spaciousness, cleanliness and comfort with comfortable beds, strong showers and ample space for luggage storage. However, there are mentions of inconsistencies in room sizes and some maintenance issues like burnt-out lights and air conditioning problems. Nonetheless, the majority of guests find the rooms satisfactory and would consider returning.
Cleanliness is a notable strength of the hotel with numerous reviews highlighting the spotless condition of rooms and public spaces. The pleasant smell in the rooms and lobby and the well-maintained outdoor areas contribute to a welcoming atmosphere. A few isolated issues like dirty curtains and an encounter with a cockroach have been reported but do not overshadow the overall positive feedback.
The staff at Mercure Salvador Boulevard Hotel is often praised for their politeness, attentiveness and helpfulness. From the reception to the restaurant employees, the team's professionalism and warmth enhance the guest experience, making everyone feel valued and well-attended.
The hotel's Wi-Fi service, however, receives mixed reviews. While some guests find the connectivity satisfactory, many experience instability and slow speeds, which can impact their work. Specific rooms, such as 1607A, seem to have worse connectivity issues.
The gym is generally well-received, described as well-equipped and suitable for weightlifting, despite some equipment being old and in need of maintenance. The pool facilities are highly praised, featuring clean and nicely maintained indoor and outdoor options and the heated pool and leisure area with a sauna add to the hotel's appeal.
Parking facilities, although convenient and directly accessible from the reception, require an additional fee, which some guests feel should be included in the room rate. The beds receive predominantly positive reviews for their comfort, though there are suggestions for upgrading some bedding and mattresses to maintain high standards.
Overall, the Mercure Salvador Boulevard Hotel delivers a pleasant, comfortable and convenient stay, highlighted by its strategic location, dedicated staff and comprehensive amenities. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
As part of the Accor group, this hotel participates in corporate sustainability programs like Planet 21, which includes general commitments to sustainability.
Accessible Hotel
This hotel provides extensive accessibility features, including visual aids like Braille. Its facilities are wheelchair accessible throughout, with specific accessible rooms and bathrooms equipped with lower bathroom sinks and grab rails for toilets.
Hotel with Gym
Mercure Salvador Boulevard Hotel is equipped with a gym, allowing guests to maintain their fitness regime. The hotel's facilities are designed to offer a comfortable and productive stay.
Hotel with Outdoor Pool
This hotel features a rooftop outdoor pool offering panoramic views of the city. Guests can enjoy a swim while taking in the urban landscape of Salvador.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Parking
4-Star Hotel
Hotel with Pool Lap Lanes
Room Types
Superior Double RoomThis air-conditioned room features a cable TV, minibar, safe and private bathroom.
Standard Double RoomThis air-conditioned room features a cable TV, minibar, safe and private bathroom.
Please note this room does not accommodate extra beds.
Superior Twin RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a safe deposit box, a TV with cable channels and a balcony. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
The Mercure Salvador Boulevard Hotel boasts an excellent location that is frequently praised by guests. Positioned near major avenues and shopping malls, the hotel offers easy access to various amenities and facilities, including Salvador Shopping Mall and Tancredo Neves Avenue. This strategic placement provides convenience whether one is traveling for business or leisure, especially with easy availability of Uber, taxis and other transport options.
Guests particularly appreciate the hotel's proximity to the financial center, making it a solid choice for business travelers. The area is also noted for its cleanliness and friendly staff. While the food offered at the hotel, such as breakfast, is commendable, it is worth noting that it is not included in the daily rate.
Despite being situated in a business district, which might lack the vibrant Brazilian life and typical restaurants, the hotel compensates with great facilities, good service and a serene environment. The rooms are lauded for their size, comfort and impressive views and the pools are an added bonus.
Overall, the cost-benefit ratio is seen as favorable and the standout feature remains the hotel's well-regarded location.
Breakfast
Guests have mixed opinions about the breakfast at Mercure Salvador Boulevard Hotel. Many highlight the attentive staff and the variety of options available, describing the breakfast as very good, wonderful and even excellent. Some reviews praise the abundant choices and delicious offerings with some noting specific items like the "wonderful tapioca."
However, several guests feel the breakfast is limited, almost continental and lacking in protein options and dietary accommodations. There are mentions of inadequate replenishment, especially during busy times and concerns that the breakfast does not meet the typical Mercure standard. Some guests also point out that the breakfast is charged separately and not included in the already expensive daily rate.
While some guests find the breakfast to be a high point of their stay, others express disappointment, suggesting that improvements are needed to meet expectations.
Rooms
Mercure Salvador Boulevard Hotel receives mixed feedback regarding its rooms with notable emphasis on their positives. The majority of guests appreciate the spaciousness and cleanliness of the rooms, often describing them as large, well-lit and organized. Comfortable beds and strong showers are commonly praised, contributing to an overall sense of comfort. Many reviews highlight the ample space for storing luggage and clothing, which adds to the convenience for travelers.
Guests frequently mention the high quality of cleanliness and tidiness within the rooms, ensuring a pleasant stay. The presence of a significant work desk caters well to those needing to catch up on tasks. Some reviews also mention delightful views from the rooms, enhancing the overall experience.
However, there are mentions of inconsistencies. While several rooms are described as modern and spacious, others are deemed very small by some guests, leading to a lack of uniformity in room sizes. A few guests pointed out maintenance issues such as burnt-out lights and problems with air conditioning units. Despite these concerns, the overall feedback leans towards positive with many guests confirming their intent to return due to the good facilities, comfortable environment and welcoming staff.
Beds
The beds at Mercure Salvador Boulevard Hotel receive a mix of feedback with many guests highlighting their comfort. Phrases like "excellent bed," "comfortable beds," and "very comfortable bed" frequently appear in the reviews, suggesting that many visitors have had pleasant experiences with the sleeping arrangements. However, there are notable criticisms as well. Some guests mentioned that the beds and mattresses need replacement, describing them as uncomfortable, worn out or uneven. Additionally, a few reviews pointed out issues with bed linen being wrinkled and thin, as well as subpar pillows. While the majority of guests found the beds perfectly fine, there seems to be a need for upgrading some of the bedding and mattresses to ensure consistently high standards.
Cleanliness
The reviews of Mercure Salvador Boulevard Hotel highlight its exceptional cleanliness with guests frequently praising the spotless and well-organized rooms and public spaces. Many mentioned a pleasant smell, both in the rooms and the lobby, contributing to a welcoming atmosphere. Rooms are described as very clean with tidy bedding and well-maintained environments. The spaciousness of the rooms is another point of appreciation, providing guests with ample comfort. The cleanliness extends to the outdoor areas, which are also kept in excellent condition. However, a few reviews pointed out issues such as dirty curtains and bathroom rugs and one noted an encounter with cockroaches, suggesting some inconsistencies. Despite these few drawbacks, the overwhelming sentiment is positive, emphasizing remarkable cleanliness and orderliness throughout the hotel.
Staff
The Mercure Salvador Boulevard Hotel boasts an impressively dedicated and courteous staff, as consistently highlighted by numerous guests. Reviewers frequently praised the team for their politeness, attentiveness and helpful demeanor. The reception staff, along with the maids and restaurant employees, were commended for their excellence in service, which significantly enhanced the overall experience for visitors. Terms like friendly, kind and respectful were recurrent, pointing to the genuine warmth and professionalism of the personnel.
Special mentions were given to standout staff members, such as Ariane and Josué, for their exceptional service. Guests appreciated the combination of good service and comfort and the well-organized facilities contributed to their enjoyable stay. Overall, the hotel's team created a welcoming atmosphere, ensuring that every guest felt valued and well-attended during their stay.
Wi-Fi
The Mercure Salvador Boulevard Hotel offers a mixed experience when it comes to Wi-Fi connectivity. On the bright side, some guests reported that the Wi-Fi works well. However, many found the internet service to be subpar, describing it as unstable, very slow and dropping frequently. Several reviewers mentioned that the poor Wi-Fi quality negatively impacted their work and certain rooms, specifically room 1607A, appeared to have particularly terrible connectivity. The Wi-Fi signal in some areas of the hotel fluctuates significantly and guests have noted trouble connecting in specific parts of their rooms. Despite these issues, there's no compromise on the overall service and amenities provided by the hotel.
Gym
The gym at the Mercure Salvador Boulevard Hotel garners generally positive feedback from guests. It is frequently described as excellent, great and good, meeting general expectations for hotel fitness facilities. Many guests highlight that the gym is very well equipped and suitable for weightlifting. However, some reviews note that the equipment is old and requires maintenance with a few broken items reported. Despite these issues, the overall sentiment is favorable with the gym considered a strong feature of the hotel's offerings.
Pool
The Mercure Salvador Boulevard Hotel offers an impressive array of pool facilities that are frequently praised by guests. Featuring large, clean and nicely maintained pools, the hotel truly stands out in this regard. Guests highlight the indoor and outdoor options with two covered pools included for versatility. Although not all pools are heated, the presence of a heated pool adds to the allure. The leisure area, complete with pools and a sauna, receives accolades for its excellence, contributing significantly to the overall experience. Despite minor mentions of limited capacity during peak times, the pool area is consistently recognized as a significant strength of the hotel, making it a compelling choice for travelers seeking both relaxation and recreation.
Parking
Mercure Salvador Boulevard Hotel offers ample parking with direct access to the reception, providing convenience for guests. However, the parking is outsourced and requires an additional fee, which some guests believe should be included in the room rate. Despite this, the hotel's general infrastructure is praised, making it a viable option for those considering their overall experience. Some visitors find the process of entering and exiting the paid garage to be a bit cumbersome. Overall, the parking facilities, although not free, contribute positively to the hotel's usability and convenience.
Yes, Mercure Salvador Boulevard Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Mercure Salvador Boulevard Hotel.
No, Mercure Salvador Boulevard Hotel doesn't allow dogs.
Yes, parking facilities are available at Mercure Salvador Boulevard Hotel.