Mercure Salvador Pituba
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Summary of reviewsMercure Salvador Pituba is highly praised for its location, which is strategically placed near good restaurants, shopping areas, clinics, hospitals and just a short car ride from the airport. This excellent position makes it accessible for both business and leisure travelers. Guests applaud the convenience and security of the premises, despite some noting the need for updates to the hotel's facilities.
The breakfast receives positive comments on the quality and variety of local foods with particular accolades for the juices, cakes and bread. However, some guests raise concerns about the cost and occasional inconsistencies in freshness and clarity on whether breakfast is included with the room rate.
Rooms are generally highlighted for their spaciousness and cleanliness with large, comfortable beds being a common theme among positive reviews. Bathrooms are also noted for their cleanliness and size. However, noise from the hotel's cooling system and nearby construction, minor maintenance issues and flat pillows are some of the drawbacks mentioned by guests.
Cleanliness in the hotel garners mixed reviews. While many guests speak positively about the clean rooms and practical environment, others indicate areas needing improvement, such as attention to detail and hygiene practices. Issues like clogged sinks, unpleasant odors and occasional pest sightings were noted by some visitors.
The staff at Mercure Salvador Pituba are frequently commended for their friendliness, professionalism and attentiveness, especially the reception team. However, a few guests experienced less positive interactions and noted inconveniences like family members being placed on different floors.
The gym, while adequate for basic workouts, is described as small with outdated equipment and limited weight options. Guests suggest more modern facilities and regular maintenance to improve the gym experience.
Beds at the hotel mostly receive positive feedback for comfort, although there are some areas for improvement. Comments include the beds being too high for some guests, the need for better pillows and duvets and isolated issues with bed frames.
In summary, Mercure Salvador Pituba offers guests a convenient, comfortable stay with excellent access to key locations in Salvador. While the hotel’s facilities and cleanliness standards have room for enhancement, its strong points in location, staff service and room comfort make it a favorable option for many travelers.
Categories
The breakfast receives positive comments on the quality and variety of local foods with particular accolades for the juices, cakes and bread. However, some guests raise concerns about the cost and occasional inconsistencies in freshness and clarity on whether breakfast is included with the room rate.
Rooms are generally highlighted for their spaciousness and cleanliness with large, comfortable beds being a common theme among positive reviews. Bathrooms are also noted for their cleanliness and size. However, noise from the hotel's cooling system and nearby construction, minor maintenance issues and flat pillows are some of the drawbacks mentioned by guests.
Cleanliness in the hotel garners mixed reviews. While many guests speak positively about the clean rooms and practical environment, others indicate areas needing improvement, such as attention to detail and hygiene practices. Issues like clogged sinks, unpleasant odors and occasional pest sightings were noted by some visitors.
The staff at Mercure Salvador Pituba are frequently commended for their friendliness, professionalism and attentiveness, especially the reception team. However, a few guests experienced less positive interactions and noted inconveniences like family members being placed on different floors.
The gym, while adequate for basic workouts, is described as small with outdated equipment and limited weight options. Guests suggest more modern facilities and regular maintenance to improve the gym experience.
Beds at the hotel mostly receive positive feedback for comfort, although there are some areas for improvement. Comments include the beds being too high for some guests, the need for better pillows and duvets and isolated issues with bed frames.
In summary, Mercure Salvador Pituba offers guests a convenient, comfortable stay with excellent access to key locations in Salvador. While the hotel’s facilities and cleanliness standards have room for enhancement, its strong points in location, staff service and room comfort make it a favorable option for many travelers.
Hotel Taking Steps Towards Sustainability
As part of the Accor group, Mercure Salvador Pituba may adhere to Accor's Planet 21 program, focusing on sustainable practices like reducing water and energy consumption.
Business Hotel
Located in the heart of the business center, this hotel is close to the convention center. It offers spacious rooms, accessibility options, and event rooms.
Hotel with Parking
This hotel offers parking, including a private parking garage, providing secure options for guest parking. Parking is available at the property.
Accessible Hotel
This hotel provides spacious and comfortable rooms with accessibility options, including wheelchair access, toilets for disabled guests, and accessible bathrooms. It also features an elevator and a wheelchair-accessible path to the elevator.
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Outdoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Guest Reviews
Mercure Salvador Pituba boasts an enviable location, frequently praised for its proximity to key points of interest in Salvador. The hotel is strategically placed near good restaurants, shopping areas and essential services such as clinics and hospitals, making it convenient for various needs, including medical visits and events. Its closeness to the airport, just a 15-minute car ride away, adds to its appeal for travelers prioritizing accessibility. Guests appreciate the ease of getting around the city and the dependable security of the premises. Despite some comments on the need for updates to the hotel's facilities, the excellent location remains a significant draw, offering convenience for both business and leisure travelers. The hotel also provides good accommodations and cleanliness, enhancing the overall stay experience.
Mercure Salvador Pituba's breakfast has received mixed feedback from guests, though the overall sentiment leans towards praising its offerings. Many reviewers commend the breakfast highly, noting its excellent quality, varied selection and the presence of delicious local foods and pastries. Words like "fantastic," "special," and "exceptional" are frequently used to describe the breakfast experience, highlighting good juices, cakes and bread as standout items. Several guests appreciated the good service accompanying the morning meal.
However, significant criticisms exist, mainly centered around the cost and variety. Some guests feel that the breakfast is very expensive for what it offers, noting specific issues such as stale bread, cold coffee and a lack of freshness in the food. There were mentions of the breakfast being below the standard expected from Mercure hotels, leading to disappointment especially when comparing it to other Mercure locations like Rio Vermelho. The clarity on whether breakfast is included in the room rate also seems to be an issue, causing confusion and dissatisfaction among guests.
In summary, while many guests enjoyed a delightful and comprehensive breakfast at Mercure Salvador Pituba, others found the experience lacking in value and variety, especially considering the price.
Mercure Salvador Pituba offers a range of rooms that guests generally find spacious and comfortable. Many reviews highlight the good size and cleanliness of the rooms with several mentioning the large, comfortable beds. The bathrooms are also noted for their spaciousness and cleanliness. Guests appreciate the attentive staff and the overall cozy atmosphere of the accommodations.
However, there are some drawbacks. Several guests reported noise issues, both from within the hotel, possibly from the cooling system and from external sources such as a municipal construction site nearby. Additionally, some rooms were noted to have minor issues such as leaks, flat pillows and occasional stains. Despite these issues, overall sentiment leans towards positive, especially in terms of room size, bed comfort and cleanliness.
Mercure Salvador Pituba seems to offer a mixed experience when it comes to their beds. Many guests noted that the beds were comfortable with remarks like comfortable bed and very soft mattress being frequently mentioned. The rooms themselves were generally described as spacious and clean, adding to the overall comfort.
However, there were also some areas for improvement noted. Some guests found the beds to be very high, which could be a challenge for children or the elderly. Issues such as missing sheets and towels, hard pillows and thin duvets were also brought up. A few guests mentioned inconveniences like broken bed legs and worn-out mattresses. While the hotel may have some inconsistencies, it seems to have strengths in offering comfortable sleeping arrangements and cozy rooms.
Mercure Salvador Pituba presents a mixed experience concerning the cleanliness of its premises. Some guests spoke positively about the clean rooms and appreciated the overall cleanliness and practicality, describing the environment as offering good cleaning standards. The hotel’s team, spacious bathroom and large bed received favorable mentions, highlighting a pleasant stay for some.
However, there were several areas identified as needing improvement. Some reviews cited hygiene issues, outdated cleaning practices and a general lack of attention to detail in cleaning and organization. Specific problems included rooms not being ready on time, clogged sinks and the presence of flies and a dead cockroach in the bathrooms. The hotel's keys and safes also had functionality issues and some rooms emitted unpleasant odors.
Overall, while some guests found the cleanliness to be very good or even impeccable, there is a notable proportion of feedback indicating that the hotel could enhance its cleaning practices to meet guest expectations consistently.
At Mercure Salvador Pituba, guests frequently commend the hotel staff for their friendliness and helpfulness, particularly highlighting the reception team as polite, professional and exceptionally attentive. Many reviews note the overall high level of customer service across various departments within the hotel. Specific mentions of particular staff members reinforce the positive experiences that guests have had. Although some guests encountered rudeness and indifference from certain employees, the majority of interactions were positive, reflecting good service and cooperation. There were also points of criticism regarding pricing and the lack of included breakfast. Additionally, there were isolated incidents of inconvenience, such as family members being placed on different floors. Overall, the team's professionalism and attentive service remain standout aspects of guests' experiences at the hotel.
The gym at Mercure Salvador Pituba has received mixed feedback from guests. While some reviews describe it as nice, the prevailing sentiment suggests that there are areas in need of improvement. Guests have noted that the gym is on the smaller side and suffers from outdated and defective equipment. Additionally, there are mentions of the gym needing more weight options and better maintenance. Regular cleaning is also suggested to enhance the overall experience. Although the gym might be adequate for basic workouts, some visitors feel that it could benefit from significant upgrades and more comprehensive amenities.
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Location
Breakfast
However, significant criticisms exist, mainly centered around the cost and variety. Some guests feel that the breakfast is very expensive for what it offers, noting specific issues such as stale bread, cold coffee and a lack of freshness in the food. There were mentions of the breakfast being below the standard expected from Mercure hotels, leading to disappointment especially when comparing it to other Mercure locations like Rio Vermelho. The clarity on whether breakfast is included in the room rate also seems to be an issue, causing confusion and dissatisfaction among guests.
In summary, while many guests enjoyed a delightful and comprehensive breakfast at Mercure Salvador Pituba, others found the experience lacking in value and variety, especially considering the price.
Rooms
However, there are some drawbacks. Several guests reported noise issues, both from within the hotel, possibly from the cooling system and from external sources such as a municipal construction site nearby. Additionally, some rooms were noted to have minor issues such as leaks, flat pillows and occasional stains. Despite these issues, overall sentiment leans towards positive, especially in terms of room size, bed comfort and cleanliness.
Beds
However, there were also some areas for improvement noted. Some guests found the beds to be very high, which could be a challenge for children or the elderly. Issues such as missing sheets and towels, hard pillows and thin duvets were also brought up. A few guests mentioned inconveniences like broken bed legs and worn-out mattresses. While the hotel may have some inconsistencies, it seems to have strengths in offering comfortable sleeping arrangements and cozy rooms.
Cleanliness
However, there were several areas identified as needing improvement. Some reviews cited hygiene issues, outdated cleaning practices and a general lack of attention to detail in cleaning and organization. Specific problems included rooms not being ready on time, clogged sinks and the presence of flies and a dead cockroach in the bathrooms. The hotel's keys and safes also had functionality issues and some rooms emitted unpleasant odors.
Overall, while some guests found the cleanliness to be very good or even impeccable, there is a notable proportion of feedback indicating that the hotel could enhance its cleaning practices to meet guest expectations consistently.
Staff
Gym
Yes, Mercure Salvador Pituba has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Mercure Salvador Pituba.
No, Mercure Salvador Pituba doesn't allow dogs.
Yes, parking facilities are available at Mercure Salvador Pituba.
Yes, Mercure Salvador Pituba has a gym.
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