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Sonesta ES Suites San Antonio Downtown Alamo Plaza

San Antonio , 425 Bonham Street (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sonesta ES Suites San Antonio Downtown Alamo Plaza is a great choice for families traveling to San Antonio. The location is perfect for exploring the city and despite being in a busy area, the hotel is surprisingly quiet. The facilities are excellent for families with a pool that kids will love and spacious, clean rooms. The 2 bedroom suite is especially great for families with teenagers who want their own space. The hotel is well-suited for families with small children with amenities like a stove for warming up baby food. While some reviews note a lack of family-friendly amenities, the shaded areas were appreciated by families with kids. Overall, the hotel has everything to make sure your stay is comfortable and fun for both younger and older children.
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Categories

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

One Bedroom Suite Queen Features a separate living room with couch.

Studio Suite Queen This studio features a separate living and dining area.

Studio Two Queens Studio features a flat-screen TV, a fully equipped kitchen and a sofa bed.

Two Bedroom Suite with Two Queen Beds A living area with a sofa bed and flat-screen TV is featured in this spacious two-bedroom suite. A full kitchen with a microwave, refrigerator, stove and oven is also provided. You can dine with company in the dining area.

Hearing Accessible One Bedroom Suite Queen The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

Mobility Accessible One Bedroom Suite Queen Roll-In Shower The quadruple room offers a tea and coffee maker. The unit offers 2 beds.

Mobility Accessible One Bedroom Suite Queen Tub The quadruple room features a tea and coffee maker. The unit has 2 beds.

Mobility Accessible Two Bedroom Suite - Queen in Each - Roll-In Shower The apartment features a tea and coffee maker.

Mobility Accessible Two Bedroom Suite - Queen in Each - Tub The apartment features a tea and coffee maker.

Mobility / Hearing Accessible Studio Suite Queen Bathtub The triple room offers a tea and coffee maker. The unit offers 2 beds.

Hearing Accessible Studio Suite Queen The triple room features a tea and coffee maker. The unit has 2 beds.

Mobility Accessible Studio Suite Queen Roll-In Shower The triple room offers a tea and coffee maker. The unit has 2 beds.

Mobility Accessible Studio Suite Queen Tub The triple room provides a tea and coffee maker. The unit offers 2 beds.

About Sonesta ES Suites San Antonio Downtown Alamo Plaza

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Guest Reviews

8.3

Very Good

Location

Guests rave about the ideal location of Sonesta ES Suites San Antonio Downtown Alamo Plaza. The hotel's prime spot makes it easy to access the Alamo, Riverwalk and shopping centers. Visitors appreciate its proximity to local restaurants, bars and activities, all within walking distance. Families especially love the hotel's facilities, while business travelers appreciate its quick access to San Antonio. The staff is also recognized for their friendliness and helpfulness. Although some guests note that the surrounding area can be shady, overall, the hotel's location continues to receive high praises from visitors.

Breakfast

Travellers who stay at the Sonesta ES Suites San Antonio Downtown Alamo Plaza are in for a treat when it comes to breakfast. Many guests rave about the breakfast being good, great or exceptional and compliment the hotel for offering a nice variety of hot and cold food choices. Some guests particularly enjoyed the Texas waffles and others mentioned how kind the staff was. The breakfast is served in a clean and pleasant environment, though some guests noted that the area can get crowded. The grab n' go breakfast was a hit with many guests. However, there were some comments that the breakfast was not up to par with some guests saying that there were limited options and others noting that the breakfast was mediocre or not good at all. Nevertheless, most guests agree that the breakfast is a definite perk of staying at this hotel.

Rooms

If you're looking for comfortable, spacious rooms with great amenities, then Sonesta ES Suites San Antonio Downtown Alamo Plaza is a great choice. Guests have raved about the size and cleanliness of the rooms with many mentioning the full kitchen and fridge included in their stay. Some lucky guests were even upgraded to larger rooms with two queen beds. While there were a few complaints about outdated furniture and uncomfortable beds, most guests enjoyed their stay and appreciated the excellent room cleanliness and comfort. Families especially enjoyed the spacious two-bedroom suites and breakfast included in the stay was a great bonus. Some guests did note issues with maintenance and communication, but overall the hotel seems to be well-kept and clean. Plus, the hotel is in a great location with a reasonable price point. If you're planning a trip to San Antonio, Sonesta ES Suites is definitely worth considering.

Beds

While some guests had negative experiences with the beds at Sonesta ES Suites San Antonio Downtown Alamo Plaza, many others found them to be comfortable and cozy. Some guests even remarked that the beds were amazing. However, there were a few complaints about uncomfortable sleeper sofas and some guests wished that the beds and pillows could be upgraded. Overall, it seems that the comfort of the beds varied depending on each guest's personal preference. Nevertheless, the hotel's central location and included breakfast were praised by many.

Cleanliness

Sonesta ES Suites San Antonio Downtown Alamo Plaza is a hotel that prides itself on cleanliness. The majority of guests commented positively on the hotel's cleanliness and well-maintained facilities. The staff was frequently mentioned for their attention to detail, friendliness and willingness to help guests with any issues. While some guests did point out areas for improvement, such as occasional dog hair or a lack of daily cleaning, overall guests left happy and impressed with the cleanliness of the hotel. The location, reasonable price and included breakfast were also frequently mentioned as positives. If you're looking for a clean and comfortable stay in San Antonio, Sonesta ES Suites San Antonio Downtown Alamo Plaza is a great option!

Staff

The staff at Sonesta ES Suites San Antonio Downtown Alamo Plaza receives consistent praise from guests, who describe them as friendly, helpful, accommodating and professional. Some guests even note that staff went above and beyond, lending out personal items or taking a family member to a doctor's appointment. Many specifically mentioned staff members by name, noting their exceptional service. While a few negative comments about rude or confused reception staff were made, the majority of guests had positive interactions with all employees, including valet, housekeeping and breakfast attendants. Overall, guests felt that the staff made them feel welcome and cared for throughout their stay.

Pool

Guests at the Sonesta ES Suites San Antonio Downtown Alamo Plaza have had mixed feelings about the outdoor pool. Some have described it as very small and disappointing, while others mention how their kids enjoyed it despite its small size. A few guests also noted that the pool was dirty or in poor condition. However, the pool is well-shaded and guests appreciate that feature. One guest warned that the pool's picture on the hotel's website is misleading as it appears larger than it is. Additionally, some guests were not informed when the pool would be closed for a day during their stay. Despite its limitations, guests can cool off during their stay at the hotel.

Parking

The parking situation at Sonesta ES Suites San Antonio Downtown Alamo Plaza seems to be the main issue addressed in guest reviews. Some guests found the valet parking to be overpriced and inconvenient, while others were not informed of the mandatory fee until arrival. However, some guests found the valet parking to be a convenient service and appreciated that the hotel took care of any issues immediately. While some guests found the parking to be too expensive, others mentioned that it was reimbursed on check-out. Despite this issue, guests enjoyed the hotel's amenities and location with the pool being the only minor drawback for some.

Family

If you're traveling with your family to San Antonio, the Sonesta ES Suites San Antonio Downtown Alamo Plaza is an excellent choice for your stay. The location is fantastic, perfect for exploring the city with your little ones. Despite there being a lot of teenagers in the area, the hotel is surprisingly quiet, even during the State High School Band competitions. The facilities are great for families - the pool is perfect for kids to enjoy and the spacious rooms are clean and immaculate. The 2 bedroom suite is excellent for families, especially for those with teenagers who want their own space. The hotel is muy adecuado para familias - well suited for families traveling with small children with amenities like a stove for warming up baby food. Though some reviews note a lack of family-friendly amenities, the shaded areas were appreciated by families with kids. Overall, the hotel had everything to make sure our stay was good and families with younger and older children alike will enjoy a comfortable and fun stay here.

Yes, Sonesta ES Suites San Antonio Downtown Alamo Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sonesta ES Suites San Antonio Downtown Alamo Plaza.

Yes, Sonesta ES Suites San Antonio Downtown Alamo Plaza welcomes dogs.

Yes, parking facilities are available at Sonesta ES Suites San Antonio Downtown Alamo Plaza.

Yes, Sonesta ES Suites San Antonio Downtown Alamo Plaza has a gym.

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