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Summary of reviewsHospedería Santa Elena is a highly recommended destination, celebrated for its charming historic location in the heart of a picturesque village. The hotel expertly combines the allure of its historical setting with modern comforts, providing breathtaking views of nearby monuments and a serene environment that enhances guests' stays. Its prime central location makes it an excellent base for exploring the village and embarking on various tourist routes.
Guests consistently praise the hotel for its exceptional service and warm hospitality. The staff is noted for their friendliness, attentiveness, and down-to-earth demeanor, which makes guests feel right at home. This genuine kindness and professionalism significantly contribute to the overall positive guest experience.
The modern, well-maintained rooms are celebrated for their cleanliness, comfort, and elegant design. Guests enjoy the spacious, beautifully appointed accommodations, complete with comfortable mattresses and practical amenities. Rooms often feature exceptional views of the town's monumental area or the quaint square, enhancing the cozy and welcoming atmosphere.
Dining at Hospedería Santa Elena is a delightful experience, particularly for dinner, which is frequently lauded for its high quality and reasonable prices. Guests enjoy the delicious contemporary cuisine, complemented by the professional and friendly service of the restaurant staff. Although breakfast receives mixed reviews, with some desiring more menu variety, the picturesque terrace and quality coffee contribute to a pleasant morning start.
Overall, Hospedería Santa Elena captures the essence of tranquility and cultural richness, offering a unique blend of historical charm and modern amenities. The dedication and warmth of the staff, along with the beautiful setting and accommodations, leave a lasting impression, making it a highly recommended choice for those seeking a memorable stay in a serene and culturally rich environment. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Committed to sustainable management, this hospedería focuses on using natural, seasonal, and local ingredients in its cuisine and is actively working towards obtaining sustainability certifications.
Hotel for Honeymoon
Located in San Carlos Del Valle, this hotel offers a unique and historic setting. Its charming architecture and peaceful ambiance create a romantic atmosphere.
Business Hotel
While details are limited, Hospederías often provide a unique and tranquil setting, which can be conducive for business travelers seeking a quiet environment.
Small Hotel
This hospedería provides a charming and intimate setting. The focus on personalized service ensures a cozy and memorable stay.
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Room Types
Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. The double room features a flat-screen TV, a wardrobe, a safe deposit box, parquet floors as well as mountain views. The unit offers 1 bed.
Twin RoomThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. The unit offers 2 beds.
Twin RoomThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. The unit offers 2 beds.
Twin RoomThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. The unit offers 2 beds.
Twin RoomThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a bidet. The twin room offers a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV. The unit offers 5 beds.
Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a bidet. The double room features a flat-screen TV, a wardrobe, a safe deposit box, parquet floors as well as city views. The unit has 1 bed.
SuiteThe suite offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a bidet. The unit has 2 beds.
Twin RoomThe twin room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath. The unit has 2 beds.
Twin RoomThe twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a bidet. The unit has 2 beds.
Guest Reviews
9.3
Excellent
Location
Hospedería Santa Elena enjoys an exceptional location at the heart of a picturesque village, set within a beautiful square and directly facing a remarkable church. The hotel seamlessly blends history with modern comfort, having been refurbished to retain its historic charm while offering contemporary amenities. Visitors are enchanted by the breathtaking views from the corridors, showcasing the main monuments and the serene environment that surrounds the hotel. Guests consistently praise the outstanding service and hospitality provided by the staff, describing them as friendly, down-to-earth, and exceptionally accommodating. The hotel offers cozy rooms with a comfortable ambiance, even during colder days, ensuring a pleasant stay for all guests. With its optimal central location, Hospedería Santa Elena serves as an excellent base for exploring the charming village and embarking on various tourist routes. The square and nearby church contribute to the unique and spectacular atmosphere, making it a highly recommended destination for those seeking tranquility and cultural richness in a beautiful setting.
Breakfast
Hospedería Santa Elena offers a breakfast experience that receives mixed reviews, characterized by some delightful highlights. The guests appreciate the quality of the coffee, with mentions of a good, simple continental breakfast option often featuring coffee and toast. The breakfast is noted to be served on a picturesque hotel terrace, adding an enjoyable aspect to the experience. The staff, particularly David, is frequently praised for their friendliness and attentiveness, ensuring that guests have a pleasant start to their day.
However, there are areas for improvement, with some guests expressing a desire for more variety in the breakfast offerings. While breakfast often includes coffee and toast, guests found this combination basic and suggested that expanding the menu could enhance the overall experience. There is also feedback about the small size of the cafeteria, which can lead to waits during peak times, especially since breakfast is not automatically included in the stay.
The atmosphere during breakfast is generally positive, despite occasional issues such as room temperature upon arrival and noise or smells from evening celebrations impacting rooms. Overall, the Hospedería Santa Elena's breakfast offers a pleasant start to the day for many, though enhancements in menu diversity could elevate guest satisfaction further.
Dinner
Hospedería Santa Elena offers an impressive dining experience, with its restaurant frequently praised for both lunch and dinner. Many guests rate the restaurant highly, often describing their meals as excellent and top-notch. Diners appreciate the quality of the food, noting it to be delicious and reasonably priced, making the overall experience worthwhile. The restaurant is commended for its contemporary cuisine, and guests feel welcomed by the friendly and professional staff, enhancing the sense of comfort and hospitality. Although some diners have mentioned the lack of a menu and occasional reliance on store-bought sauces, the restaurant’s dedication to quality products generally shines through. A dinner at the hotel, including wine, is described as wonderful and offers great value, with one guest happily noting a delightful meal at a moderate cost.
Rooms
Hospedería Santa Elena captures the essence of comfort and tranquility with its beautifully appointed rooms. Guests consistently praise the cleanliness and comfort, especially noting the comfortable mattresses and practical amenities. The rooms are spacious, with many offering spectacular views of the town's monumental area or charming square, enhancing the overall experience. Several reviews highlight the cozy atmosphere and the good value for money, suggesting the quality rivals that of a good three-star hotel. The bathrooms receive positive mentions, with some guests enjoying luxurious bathtubs and spacious settings. Suite 107 is singled out for its loveliness, contributing to a high level of satisfaction among visitors. The tempered environment during cold days ensures a cozy stay, and guests consistently appreciate the decorative variety and thoughtful design of each room. The welcoming village atmosphere and the exceptional dedication and kindness of the staff leave a lasting impression, contributing significantly to the enjoyment of their stay.
Cleanliness
Hospedería Santa Elena receives high praise for its exceptional standards of cleanliness. Guests consistently note the spotless condition of the rooms, describing them as both beautiful and well-appointed. The spacious and comfortable accommodations further enhance the overall guest experience. The impeccable cleanliness extends throughout the property, making it a pleasant environment to enjoy the facilities and surroundings. The hotel's central location in the heart of the village adds to its convenience, allowing guests easy access to the nearby church and town hall, with parking readily available. Overall, the cleanliness of Hospedería Santa Elena is a standout feature that contributes to a comfortable and enjoyable stay.
Staff
Hospedería Santa Elena is renowned for its exceptional hospitality, primarily attributed to the genuine kindness and professionalism of its staff. Guests consistently highlight the warm and welcoming atmosphere that truly makes them feel at home. The staff's friendliness and attentiveness are frequently mentioned as their most outstanding qualities, reflecting their commitment to providing excellent service. Visitors appreciate the human quality of the team, with their remarkable attention contributing significantly to an overall positive experience. The courteous and down-to-earth demeanor of the personnel ensures that all guests, regardless of their background, feel comfortable and well taken care of. The diligence and charm of the team at Hospedería Santa Elena make the establishment highly recommended for those seeking a welcoming and friendly environment.
No, Hospedería Santa Elena doesn't have any pool.
No, a spa isn't available at Hospedería Santa Elena.
No, Hospedería Santa Elena doesn't allow dogs.
No, parking facilities aren't available at Hospedería Santa Elena.