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Summary of reviewsHotel El Zaguán Histórico garners positive reviews for its prime location, excellent breakfast, charming rooms, and exceptional cleanliness, contributing to a favorable guest experience. Situated conveniently close to the historic center, the hotel allows guests to explore local attractions like the cathedral and main square while enjoying a tranquil escape. This balance between accessibility and peace, along with safe parking options, enhances the guests' overall satisfaction.
The breakfast offered at the hotel is widely praised for its delicious and varied selections, including eggs or pancakes, and a range of beverages and fruits. Guests appreciate the hearty portions and the authentic quality of the food, all served with friendly and attentive service in a charming Mexican-style setting.
Rooms at the hotel stand out for their cleanliness and cozy ambience, with tasteful decor and comfortable amenities like heaters and hot water. Despite occasional concerns about room size and lighting, the mountain views and comfortable beds contribute to a restful stay. Daily cleaning services ensure a spotless environment, further complementing the immaculate common areas and bathrooms equipped with walk-in showers.
Guest reviews consistently highlight the friendliness and attentiveness of the staff, who are described as welcoming, efficient, and accommodating, with mentions of Roberto and the couple running the establishment enhancing the hotel's appeal. The exemplary service provided by the staff leaves a lasting impression and significantly boosts guest satisfaction.
Although the Wi-Fi connectivity can vary, it is generally manageable for most visitors. Parking options, while unconventional, are safe and convenient, with street parking readily available and proximity to a nearby highway offering easy access.
Overall, Hotel El Zaguán Histórico provides a comfortable and enjoyable stay, with clean and comfortable beds that contribute to a good night's sleep. The hotel's combination of strategic location, quality food, and attentive service make it an ideal choice for travelers seeking a charming and peaceful retreat. Show more
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Categories
Small Hotel
Hotel El Zaguán Histórico provides a cozy and historic experience with its traditional architecture and personalized service. Its location in San Cristobal de las Casas offers a charming base for exploring the city.
3-Star Hotel
This hotel is situated in San Cristobal de las Casas. It is appreciated for its historic charm and central location. The hotel offers a unique cultural experience with easy access to local attractions.
Hotel with Parking
Accessible Hotel
Room Types
SuperiorThis double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Standard Twin RoomThis twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Guest Reviews
10
Excellent
Location
Hotel El Zaguán Histórico is situated in a prime location that strikes a balance between convenience and tranquility. Guests praise the hotel for being within easy walking distance of the main square, making it just perfect for exploring the historic center without the accompanying noise of busier areas. The cathedral and other attractions can be reached within minutes, offering visitors the chance to enjoy the local culture at their own pace. Safety is not a concern with good parking options available, and guests appreciate the welcoming service from the staff. Although the main bus terminal is a bit further away, its central position allows for convenient access to the town’s highlights. The tranquil surroundings add to the charm of this cozy hotel, providing excellent value for money. Overall, its proximity to the city's key sites combined with a peaceful setting makes Hotel El Zaguán Histórico an ideal choice for those wanting to stay "close to everything" while enjoying a quiet escape.
Breakfast
Hotel El Zaguán Histórico offers a breakfast experience praised by many of its guests for its quality and variety. The breakfast earns high marks for being delicious, hearty, and satisfying, with ample portions that leave patrons feeling full and content. Guests appreciate the selection of dishes available, which include options such as toast, juice, fruit, coffee, yogurt, and a choice between eggs or pancakes. Descriptions frequently highlight the freshly made and authentic quality of the meals, with some visitors noting it as one of the best breakfasts they've encountered during their travels. The service accompanying breakfast is consistently mentioned as friendly and attentive, adding to the overall enjoyable experience. Furthermore, the breakfast setting is described as well-decorated, complementing the charm of the hotel's Mexican style. The central location of the hotel, close to the historic center, is another added bonus, allowing guests to start their day conveniently after a fulfilling meal.
Rooms
Nestled within a charming and cozy setting, 'Hotel El Zaguán Histórico' offers a gratifying stay with rooms that consistently impress with their cleanliness and comfort. Guests frequently note the impeccable maintenance and tasteful decor that contributes to a welcoming atmosphere. The rooms, although described by some as small and occasionally dark, often feature views of the mountains, adding a serene touch to the experience.
Equipped with essential amenities like heaters and hot water, the rooms cater well to guests' needs, making them an excellent spot for relaxation. The presence of comfortable beds further enhances the restful experience. Attention to detail is apparent in the daily cleaning services, keeping spaces tidy and inviting.
Despite some concerns over size and light, the modestly furnished rooms are praised for their cozy and well-decorated interiors. While sound insulation and occasional humidity are noted, the warmth of the surroundings and friendly staff seem to uplift the overall comfort of the stay.
Beds
The beds at Hotel El Zaguán Histórico generally receive positive feedback from guests. Many emphasize the comfort of the beds, with several describing them as very comfortable or even super comfy. Cleanliness is another strong point, as guests consistently mention clean beds in their reviews. The quality of the bedding is also praised, with good quality bedding contributing to a pleasant sleep experience. However, there are a few mentions of firmness and limitations in mattress comfort, indicating some variations in guests' preferences. Additionally, the size of the double beds might not be adequate for everyone's needs but is deemed acceptable by most. Overall, visitors can expect a good night's sleep in a clean and comfortable bed at this hotel.
Cleanliness
Hotel El Zaguán Histórico stands out for its exceptional cleanliness, a feature consistently highlighted by guests. The rooms are described as being impeccably clean and comfortable, making them ideal for relaxation. The hotel maintains a spotless condition throughout, with daily cleaning services ensuring that both the accommodations and common areas are immaculate. Guests appreciate the tasteful decor of the furniture, art objects, and plants, which adds to the overall pleasant ambiance. The bathrooms are clean and well-equipped, offering features like large walk-in showers and magnifying mirrors. Complementing the pristine environment is a team of welcoming and attentive staff who enhance the quality of the stay with their friendliness and helpfulness. Overall, the hotel's commitment to cleanliness is evident and contributes significantly to a restful and enjoyable guest experience.
Staff
Hotel El Zaguán Histórico is widely praised for its exceptional staff, who are consistently described as extremely friendly, kind, and attentive. Guests frequently highlight the warmth and hospitality of the team, emphasizing their welcoming nature and commitment to providing excellent service. Reviewers often mention the helpfulness of Roberto and the couple running the establishment, pointing out their ability to make guests feel at home. Staff members are not only friendly but also efficient and accommodating, going above and beyond to facilitate early check-ins and provide thoughtful recommendations. The hotel staff's attention to detail and unwavering dedication to guest satisfaction are notable, creating a pleasant and comfortable stay for all visitors. Across experiences, the kindness and superb service offered by all employees leave a lasting impression, enhancing the overall appeal of the hotel.
Wi-Fi
Hotel El Zaguán Histórico offers a mixed experience when it comes to Wi-Fi connectivity. While some guests have enjoyed a reliable and great Wi-Fi connection, others have found the internet to be slow, unstable, or weak, particularly in rooms where the signal might be shaky or almost non-existent. Though there are instances where the Wi-Fi is lagging or not functioning optimally, it is generally manageable for most visitors.
Parking
Hotel El Zaguán Histórico provides travelers with reassuring parking options that complement its convenient location. Though traditional parking spots are not available, guests frequently park their cars on the street directly in front of the hotel without difficulty. These street parking options are notably safe, as mentioned by numerous visitors, with the added benefit of being conveniently close to the hotel's entrance. Additionally, travelers driving to the hotel appreciate its proximity to the highway, ensuring easy access upon arrival. For those seeking alternatives, there's a free public parking lot nearby. While some may initially find the parking situation surprising, most guests report no issues, underscoring the practicality and safety of the available options.
No, Hotel El Zaguán Histórico doesn't have any pool.
No, a spa isn't available at Hotel El Zaguán Histórico.
No, Hotel El Zaguán Histórico doesn't allow dogs.
Yes, parking facilities are available at Hotel El Zaguán Histórico.