Hotel Hacienda Don Juan
San Cristobal de las Casas
16.72107300,
-92.63704300
,
Prolongacion Insurgentes 162 Colonia Maria Auxiliadora
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Summary of reviewsHotel Boutique Hacienda Don Juan seamlessly combines tranquility and accessibility, offering guests a serene retreat with easy access to San Cristóbal's vibrant center. Its charming, old-fashioned style and lush surroundings create an ideal atmosphere for relaxation and reflection, complemented by consistently praised staff who are friendly, attentive, and create a welcoming environment akin to a family-like atmosphere.
Guests frequently appreciate the hotel's cleanliness, describing the well-maintained rooms and gardens as visually delightful. The harmonious blend of rustic charm and modern-day convenience makes Hacienda Don Juan a memorable destination, celebrated for its unique hacienda-style decor that immerses visitors in a historical setting. With spacious accommodations characterized by comfort and cleanliness, guests find the rooms appealing despite occasional issues with temperature control and some lingering noise due to limited soundproofing.
Dining at the hotel receives mixed reviews, but the taste and quality of meals are generally praised, particularly the regional cuisine and cozy restaurant environment enhanced by attentive service. Breakfast is often noted for its warmth and taste, although limited menu options and long wait times can detract from the overall experience. Dinner service similarly could benefit from a broader menu and extended operational hours.
The hotel provides secure and convenient parking, offering guests peace of mind with ample free off-street parking. While Wi-Fi connectivity is generally limited to common areas, the hotel’s aesthetic and serene ambiance offer a respite from digital distractions, appealing to those seeking a peaceful escape.
Overall, the charm, hospitality, and rustic allure of Hotel Boutique Hacienda Don Juan make it a highly recommended choice for travelers looking for an authentic retreat slightly removed from the city’s center. The property excels in creating a deeply relaxing and unique experience, earning consistent praise while leaving room for minor improvements.
Guests frequently appreciate the hotel's cleanliness, describing the well-maintained rooms and gardens as visually delightful. The harmonious blend of rustic charm and modern-day convenience makes Hacienda Don Juan a memorable destination, celebrated for its unique hacienda-style decor that immerses visitors in a historical setting. With spacious accommodations characterized by comfort and cleanliness, guests find the rooms appealing despite occasional issues with temperature control and some lingering noise due to limited soundproofing.
Dining at the hotel receives mixed reviews, but the taste and quality of meals are generally praised, particularly the regional cuisine and cozy restaurant environment enhanced by attentive service. Breakfast is often noted for its warmth and taste, although limited menu options and long wait times can detract from the overall experience. Dinner service similarly could benefit from a broader menu and extended operational hours.
The hotel provides secure and convenient parking, offering guests peace of mind with ample free off-street parking. While Wi-Fi connectivity is generally limited to common areas, the hotel’s aesthetic and serene ambiance offer a respite from digital distractions, appealing to those seeking a peaceful escape.
Overall, the charm, hospitality, and rustic allure of Hotel Boutique Hacienda Don Juan make it a highly recommended choice for travelers looking for an authentic retreat slightly removed from the city’s center. The property excels in creating a deeply relaxing and unique experience, earning consistent praise while leaving room for minor improvements.
Hotel with Parking
This hotel features parking for guests. The availability of parking paired with its amenities makes it a comfortable choice.
4-Star Hotel
This hotel provides comfortable accommodations with a focus on relaxation. Guests appreciate the serene atmosphere and attentive service. Its location on Prolongacion Insurgentes offers a peaceful retreat with easy access to city amenities.
Guest Reviews
Hotel Boutique Hacienda Don Juan offers a unique blend of tranquility and accessibility, nestled in a location that appeals to those seeking a peaceful retreat with easy access to San Cristóbal's vibrant center. The hotel itself boasts a charming, old-fashioned style that captivates visitors, further enhanced by the friendliness and helpfulness of its staff. It's slightly removed from the bustling heart of San Cristóbal, providing a serene atmosphere with quiet surrounds and lush gardens, ideal for relaxation and reflection.
While its quaint charm is undeniable, the location may be seen as a double-edged sword, with most attractions and the historic center a short taxi ride away, typically costing around 30 to 50 pesos, or a short bus ride via a public transportation route. For those who prefer walking, the trek to town takes about 20 to 30 minutes. The hotel's proximity to the highway allows easy exploration of sites beyond the city, like Grutas de Rancho Nuevo and Comitán.
Despite occasional discrepancies in online maps, visitors find the location convenient for visiting nearby attractions while enjoying the comfort of rustic accommodations, complete with amenities like wood-burning heaters. Whether sightseeing in San Cristóbal or exploring its surroundings, Hacienda Don Juan balances rustic charm with modern-day convenience, making it a suitable choice for travelers aiming to experience both the tranquility of a semi-rural retreat and the cultural vibrancy of the city.
Amidst the charming ambiance of Hotel Boutique Hacienda Don Juan, the breakfast experience is a mixed bag. Most guests rave about the taste and quality, calling the meals delicious and reasonably priced. The warmth of fresh coffee and bread, offered without extra charge, adds a delightful touch to many mornings. The restaurant is often highlighted for its cozy breakfast and dinner settings, with staff sometimes going the extra mile by lighting the fireplace, enhancing the overall dining experience.
However, the limited menu options and lack of variety cast a shadow on the breakfast service. Guests report long wait times, with some breakfasts taking over an hour to arrive, and a few mornings left without any service due to the kitchen being unexpectedly closed. The cold coffee and late starting time have also been noted as areas that might benefit from improvement. While the breakfast offerings can be modest and quite basic, they are lovingly prepared, which adds a personal touch to the culinary experience. Despite these challenges, the overall atmosphere and occasional culinary highlights make the breakfast experience at Hacienda Don Juan memorable for many.
The dining experience at Hotel Boutique Hacienda Don Juan offers a mix of impressions, highlighting both strengths and areas for improvement. Guests consistently praise the food for being delicious and affordable, with a focus on tasty regional cuisine that many have enjoyed. The restaurant environment is described as clean, and the service is generally friendly and attentive, contributing to a pleasant dining atmosphere.
However, guests note that the menu could benefit from more variety, as it tends to be limited, with some wishing for broader options. Another area of feedback is the restricted opening hours of the restaurant, which include it being closed at night and on Sundays, occasionally leading to guest inconvenience. While the portions are sometimes seen as small, they are considered economical.
Overall, the restaurant at Hotel Boutique Hacienda Don Juan provides a satisfactory experience for breakfast and dinner, with room service adding a level of convenience despite some limitations in menu offerings and operational hours.
Hotel Boutique Hacienda Don Juan offers a distinctive blend of rustic charm and spacious accommodations, with many guests appreciating the hacienda-style decor that immerses them in a historical setting. The rooms are often highlighted for their comfort and cleanliness, with beds generally described as comfortable, though some find the mattresses a bit firm. Spaciousness is a common theme, with rooms offering ample space for guests to relax and enjoy their stay.
The hotel’s design is noted for its unique and lovingly crafted interiors, which make guests feel as though they are stepping back in time. While fireplaces are present in many rooms, they are primarily decorative, adding to the rustic ambiance. The hotel’s location, just a five-minute drive from the center of town, offers both convenience and tranquility.
However, some guests have experienced issues with temperature control, noting that rooms can be quite cold and lack air conditioning. Noise can also be an issue due to insufficient soundproofing. Additionally, hot water availability appears inconsistent, leading to colder bathroom experiences.
Despite these drawbacks, the overall charm of the hotel, combined with its comfortable and spacious rooms, continues to attract guests looking for an authentic hacienda experience.
At Hotel Boutique Hacienda Don Juan, guests frequently comment on the beds' comfort, a key consideration for any traveler seeking a restful stay. Many visitors find the beds to be very comfortable, often highlighting their softness and the availability of blackout curtains that enhance sleep quality. Descriptions such as super comfy and very firm are mentioned, suggesting that those who prefer firm sleeping surfaces may especially enjoy their stay. Guests also noted the cleanliness of the rooms, adding to the overall comfort experience.
However, some reviews indicate mixed opinions, with a number of guests finding the beds too hard or uncomfortable, and pointing out worn-out mattresses and pillows. Additionally, a few guests encountered issues with sound insulation and limited hot water.
Despite these few drawbacks, the general sentiment leans toward satisfaction with the hotel's comfort level, especially for those who appreciate firm mattresses.
Hotel Boutique Hacienda Don Juan stands out for its cleanliness, which has been consistently praised by its guests. The facilities are commonly described as very clean, with particular attention given to the cleanliness of the rooms. The hotel's rustic charm is amplified by its beautiful decoration and well-manicured gardens, offering guests a visually delightful experience. Many visitors appreciate the atmosphere created by the unique style that combines comfort and cleanliness with an extraordinary attention to detail, evoking a sense of being transported to another era.
While most reviews highlight the exceptional cleanliness of the property, some guests have noticed a few aspects requiring improvement, such as the need to renew old linens and enhance lighting in the rooms and hallways. Additionally, some reviews have pointed out areas where more frequent cleaning might be beneficial.
Overall, Hotel Boutique Hacienda Don Juan is celebrated for its lovely rustic concept, tidy facilities, and upkeep, making it a memorable destination for travelers seeking a serene and clean environment.
Hotel Boutique Hacienda Don Juan is consistently praised for its outstanding staff, who leave a lasting impression on guests with their exceptionally friendly and attentive service. Visitors frequently mention the warmth and kindness of the team, highlighting how each member goes above and beyond to ensure a comfortable stay. The hotel's manager and owner also receive commendations for their welcoming and hospitable approach, creating a family-like atmosphere. From the reception area to the restaurant, the personnel's dedication to providing excellent customer service stands out. Staff members like Nereo are noted for their superior service, always ready to assist and accommodate guests’ requests efficiently. This dedication to maintaining a pleasant and helpful environment contributes greatly to the overall positive experience at the hotel. With staff that is consistently described as respectful, polite, and concerned about guests’ comfort and satisfaction, Hotel Boutique Hacienda Don Juan creates a memorable and engaging stay for its visitors.
Hotel Boutique Hacienda Don Juan offers a serene retreat with charming aesthetics and attentive service, but when it comes to staying connected, there are some hiccups to consider. While guests appreciate the free amenities like complimentary coffee and delightful service, the Wi-Fi experience seems to be less than stellar. The coverage struggles to reach the rooms effectively, often restricting reliable internet access to the common areas. This can be attributed in part to the broader challenges facing internet systems in the area. For travelers who prioritize a strong connection during their stay, this might pose an inconvenience. However, those seeking a peaceful escape with minimal digital distractions might find this less of an issue, as the ambiance and service continue to impress.
Nestled in a charming setting, Hotel Boutique Hacienda Don Juan offers guests the advantage of a convenient and secure parking experience. With a large, accessible parking area on site, visitors driving to the hotel can rest assured their vehicles are stored safely and privately during their stay. The parking arrangements are robust, providing free off-street parking within the hotel's grounds. While the organization of the parking area has room for improvement and the lot may seem a bit dark, overall it remains easily accessible. The hotel's accommodating staff further enhance the overall comfort and cleanliness of the experience, making it an ideal choice for travelers seeking tranquility along with secure parking facilities.
Hotel Boutique Hacienda Don Juan presents a delightful atmosphere with its beautifully decorated and unique facilities that leave a lasting impression. Guests frequently appreciate the cleanliness and comfort of the rooms, which are maintained to an excellent standard. The establishment is celebrated for its friendly and attentive staff, ensuring a pleasant and welcoming stay for visitors. While there are occasional suggestions for amenities more typical of a four-star hotel, visitors often find the hotel a beautiful option for a weekend getaway. Additionally, the food and service are praised, contributing to a positive overall experience. Despite being located at a distance from the city center, the charm and hospitality of Hotel Boutique Hacienda Don Juan make it a highly recommended choice for those seeking a unique retreat.
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Location
While its quaint charm is undeniable, the location may be seen as a double-edged sword, with most attractions and the historic center a short taxi ride away, typically costing around 30 to 50 pesos, or a short bus ride via a public transportation route. For those who prefer walking, the trek to town takes about 20 to 30 minutes. The hotel's proximity to the highway allows easy exploration of sites beyond the city, like Grutas de Rancho Nuevo and Comitán.
Despite occasional discrepancies in online maps, visitors find the location convenient for visiting nearby attractions while enjoying the comfort of rustic accommodations, complete with amenities like wood-burning heaters. Whether sightseeing in San Cristóbal or exploring its surroundings, Hacienda Don Juan balances rustic charm with modern-day convenience, making it a suitable choice for travelers aiming to experience both the tranquility of a semi-rural retreat and the cultural vibrancy of the city.
Breakfast
However, the limited menu options and lack of variety cast a shadow on the breakfast service. Guests report long wait times, with some breakfasts taking over an hour to arrive, and a few mornings left without any service due to the kitchen being unexpectedly closed. The cold coffee and late starting time have also been noted as areas that might benefit from improvement. While the breakfast offerings can be modest and quite basic, they are lovingly prepared, which adds a personal touch to the culinary experience. Despite these challenges, the overall atmosphere and occasional culinary highlights make the breakfast experience at Hacienda Don Juan memorable for many.
Dinner
However, guests note that the menu could benefit from more variety, as it tends to be limited, with some wishing for broader options. Another area of feedback is the restricted opening hours of the restaurant, which include it being closed at night and on Sundays, occasionally leading to guest inconvenience. While the portions are sometimes seen as small, they are considered economical.
Overall, the restaurant at Hotel Boutique Hacienda Don Juan provides a satisfactory experience for breakfast and dinner, with room service adding a level of convenience despite some limitations in menu offerings and operational hours.
Rooms
The hotel’s design is noted for its unique and lovingly crafted interiors, which make guests feel as though they are stepping back in time. While fireplaces are present in many rooms, they are primarily decorative, adding to the rustic ambiance. The hotel’s location, just a five-minute drive from the center of town, offers both convenience and tranquility.
However, some guests have experienced issues with temperature control, noting that rooms can be quite cold and lack air conditioning. Noise can also be an issue due to insufficient soundproofing. Additionally, hot water availability appears inconsistent, leading to colder bathroom experiences.
Despite these drawbacks, the overall charm of the hotel, combined with its comfortable and spacious rooms, continues to attract guests looking for an authentic hacienda experience.
Beds
However, some reviews indicate mixed opinions, with a number of guests finding the beds too hard or uncomfortable, and pointing out worn-out mattresses and pillows. Additionally, a few guests encountered issues with sound insulation and limited hot water.
Despite these few drawbacks, the general sentiment leans toward satisfaction with the hotel's comfort level, especially for those who appreciate firm mattresses.
Cleanliness
While most reviews highlight the exceptional cleanliness of the property, some guests have noticed a few aspects requiring improvement, such as the need to renew old linens and enhance lighting in the rooms and hallways. Additionally, some reviews have pointed out areas where more frequent cleaning might be beneficial.
Overall, Hotel Boutique Hacienda Don Juan is celebrated for its lovely rustic concept, tidy facilities, and upkeep, making it a memorable destination for travelers seeking a serene and clean environment.
Staff
Wi-Fi
Parking
4 Star
No, Hotel Hacienda Don Juan doesn't have any pool.
No, a spa isn't available at Hotel Hacienda Don Juan.
No, Hotel Hacienda Don Juan doesn't allow dogs.
Yes, parking facilities are available at Hotel Hacienda Don Juan.
No, Hotel Hacienda Don Juan doesn't have a gym.
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