Playabachata
San Felipe de Puerto Plata
19.83371000,
-70.76714600
,
Bahía De Maimón . Puerto Plata. República Dominicana
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPlayabachata garners a mix of reviews across various aspects but is often highlighted for its prime beachfront location. Guests appreciate its picturesque setting directly in front of a clean, beautiful beach with scenic views and ample shade. The proximity to attractions like Maimon, Puerto Plata and Sosua adds convenience, making it ideal for relaxation and exploration. The beachfront atmosphere, well-maintained areas and reasonable pricing further enhance its appeal.
The breakfast experience at Playabachata is generally positive with many guests enjoying the variety and quality of options available. The standout aspects include oatmeal and good coffee, though some inconsistencies like long lines and occasional shortages detract from the overall experience. Dinner elicits mixed responses; while some guests find it excellent, others criticize the lack of variety and quality, particularly at the Italian restaurant.
Rooms are a notable weak point, often described as comfortable and spacious but outdated and in dire need of renovation. Common complaints include musty smells, ineffective air conditioning and missing amenities with recurring issues related to cleanliness and maintenance. Despite these drawbacks, the cleaning staff receives commendation for their efforts in maintaining the property.
Cleanliness in general areas is well-regarded with the resort's grounds and pools being described as clean and well-kept. However, room cleanliness receives mixed feedback with occasional reports of musty smells, insects and unclean conditions.
The staff at Playabachata is mostly praised for their friendliness and attentiveness with several individuals receiving special mentions for their exceptional service. Nonetheless, some guests report issues with reception staff and occasional unprofessional behavior in other areas.
Wi-Fi service is a significant downside with many guests highlighting the lack of room access and unreliable connections in public areas. This contrasts sharply with the otherwise appealing facilities.
The pool areas are frequently lauded for their spaciousness and cleanliness, though there are occasional remarks about maintenance issues and limited availability of pool amenities. The beach is often highlighted as a major attraction due to its beauty and cleanliness, despite some concerns about rocks and algae.
Playabachata is family-friendly, offering a warm atmosphere and attentive staff that families appreciate. The hotel provides a laid-back environment perfect for relaxation, though enhancements in children's activities and safety measures could improve the family experience.
The beds and room amenities receive criticism for being uncomfortable and outdated, indicating a need for significant improvements in this area to enhance guest comfort. Overall, while some find the resort's offerings satisfactory, many feel it does not meet typical five-star standards.
In conclusion, Playabachata's strengths lie in its stunning beachfront location, dedicated staff and clean public areas, but it faces challenges with room quality, dining variety and Wi-Fi accessibility. For guests prioritizing a picturesque beach and friendly atmosphere, it remains a popular choice, though substantial improvements could greatly enhance the overall guest experience.
Categories
The breakfast experience at Playabachata is generally positive with many guests enjoying the variety and quality of options available. The standout aspects include oatmeal and good coffee, though some inconsistencies like long lines and occasional shortages detract from the overall experience. Dinner elicits mixed responses; while some guests find it excellent, others criticize the lack of variety and quality, particularly at the Italian restaurant.
Rooms are a notable weak point, often described as comfortable and spacious but outdated and in dire need of renovation. Common complaints include musty smells, ineffective air conditioning and missing amenities with recurring issues related to cleanliness and maintenance. Despite these drawbacks, the cleaning staff receives commendation for their efforts in maintaining the property.
Cleanliness in general areas is well-regarded with the resort's grounds and pools being described as clean and well-kept. However, room cleanliness receives mixed feedback with occasional reports of musty smells, insects and unclean conditions.
The staff at Playabachata is mostly praised for their friendliness and attentiveness with several individuals receiving special mentions for their exceptional service. Nonetheless, some guests report issues with reception staff and occasional unprofessional behavior in other areas.
Wi-Fi service is a significant downside with many guests highlighting the lack of room access and unreliable connections in public areas. This contrasts sharply with the otherwise appealing facilities.
The pool areas are frequently lauded for their spaciousness and cleanliness, though there are occasional remarks about maintenance issues and limited availability of pool amenities. The beach is often highlighted as a major attraction due to its beauty and cleanliness, despite some concerns about rocks and algae.
Playabachata is family-friendly, offering a warm atmosphere and attentive staff that families appreciate. The hotel provides a laid-back environment perfect for relaxation, though enhancements in children's activities and safety measures could improve the family experience.
The beds and room amenities receive criticism for being uncomfortable and outdated, indicating a need for significant improvements in this area to enhance guest comfort. Overall, while some find the resort's offerings satisfactory, many feel it does not meet typical five-star standards.
In conclusion, Playabachata's strengths lie in its stunning beachfront location, dedicated staff and clean public areas, but it faces challenges with room quality, dining variety and Wi-Fi accessibility. For guests prioritizing a picturesque beach and friendly atmosphere, it remains a popular choice, though substantial improvements could greatly enhance the overall guest experience.
Resort near The Beach
Situated in Bahía de Maimón, Puerto Plata, this hotel provides beach access.
Resort for Honeymoon
Located in Bahía de Maimón, Playabachata offers a beachfront location and a range of amenities. Its all-inclusive options and scenic setting make it suitable for a relaxing honeymoon.
Resort with Spa
This hotel offers spa services, providing guests with relaxation and wellness options. It also includes dining options and recreational facilities for a well-rounded stay.
Family Friendly Resort
This hotel offers a family-friendly environment with various amenities and activities. It provides access to the beach and features multiple pools and dining options, ensuring a convenient and enjoyable stay for families.
Business Resort
While primarily a spa resort, it may offer basic services suitable for informal meetings, with the added benefit of spa facilities for relaxation.
Resort with Parking
This large hotel provides considerable parking space for guests on its property. The parking area is designed to accommodate a high volume of vehicles, ensuring availability.
Resort with Gym
This Spa Resort features accommodation in San Felipe de Puerto Plata. Guests can relax at the in-house wellness area, where there is a fitness centre.
5-Star Resort
This hotel offers an all-inclusive experience with a focus on providing a relaxing and enjoyable stay. It typically includes multiple dining options, pools, and entertainment, making it suitable for families and couples.
Resort with Outdoor Pool
Playabachata Resort boasts four outdoor pools, with three specifically for adults (measuring 540 m², 300 m², and 180 m²) and one for children (12 m²), catering to both adults and families.
Resort with All Inclusive Packages
Luxury Resort
Beachfront Resort
Resort Taking Steps Towards Sustainability
Romantic Resort
Resort with Swimming Pool
Children's Pool Outdoor Pool
Resort with Tennis Courts
Resort for Yoga
Resort with Children's Pool
Guest Reviews
Playabachata Hotel boasts a prime location that consistently receives high praise from guests. Situated directly in front of a beautiful, clean beach, the venue enjoys a picturesque setting with spectacular views and ample natural shade. The proximity to the ocean is a significant advantage, providing guests with easy access to the sandy shores and scenic vistas.
The hotel's strategic positioning also offers convenience for exploring nearby attractions, such as Maimon, Puerto Plata and Sosua, all within easy reach. Despite some reviews mentioning the overall distance from various points of interest, the location by the sea more than compensates with its peaceful, natural environment.
Guests appreciate the seamless blend of the hotel's space with its beachfront setting, making it a perfect spot for nature lovers. The well-maintained beach areas, along with a range of amenities such as pools and dining options, enhance the overall experience. The hotel’s location, combined with reasonable pricing, makes it a popular choice for both relaxation and exploration.
Playabachata offers a mixed experience when it comes to breakfast. Many guests appreciate the variety of food available with some even praising the breakfast as the best meal of the day. Standout aspects include the availability of oatmeal, the overall quality of the coffee and the diverse range of options that aim to cater to different tastes. Some guests have specifically highlighted the stellar quality of breakfast, noting it is excellent with good service and cleanliness and that it stands out from other meals.
However, breakfast can also be hit-or-miss. Some reviewers noted long lines and occasional shortages of items as early as 9 am. Others found the juices to be unnatural and mentioned that certain breakfast items like bacon were not consistently available. A few guests felt the variety was lacking and the overall experience disappointing with the same options served every day. Despite these criticisms, a significant portion of the feedback about breakfast remains positive, suggesting that, for many, the morning meal at Playabachata can be an enjoyable start to the day.
Playabachata offers a mixed dining experience that seems to have divided opinions among its guests. On the positive side, multiple reviews highlight that the food is very good with some guests praising it as the best they’ve ever had at an all-inclusive resort. The buffet is noted to have good variety at times and specific mentions include delicious meals and excellent service from certain staff members, contributing to a memorable experience.
However, there are several criticisms regarding the food options. Many guests found the buffet repetitive and lacking in variety. The Italian restaurant, in particular, received numerous negative comments describing the food as subpar. Organization during mealtime could also be improved with some guests noting long wait times and indifferent service. Reports of stale and overcooked dishes added to the dissatisfaction for some.
Overall, while some guests enjoyed their dining experiences and found the offerings to be good or even excellent, others felt the need for more variety and better quality to elevate their experience.
The rooms at Playabachata have some positive aspects, but they are largely overshadowed by numerous areas needing improvement. Guests generally find the rooms to be comfortable and spacious with some describing them as cozy and well-kept. They also noted that the cleaning staff does a good job maintaining the property on a daily basis.
However, many reviews highlight that the rooms are outdated and in urgent need of renovation. Common complaints include musty smells, poor air conditioning and dated furniture. Basic amenities such as shampoo, conditioner and coffee makers are often missing and guests sometimes encounter issues like dirty sheets, stained mattresses and broken fixtures. The air conditioning units frequently do not work effectively and electrical outlets are outdated, making it difficult to charge modern devices.
Additional criticisms focus on the hygiene and upkeep of the rooms. Some guests reported finding insects and encountering stained towels or linens. Room service and general maintenance also received negative feedback with issues such as delayed room availability and uncleaned rooms being mentioned multiple times.
Overall, while the spaciousness and basic comfort of the rooms may meet some guests' expectations, significant updates and better maintenance are necessary to elevate the standard and match the advertised rating of the hotel.
Guests at Playabachata have expressed mixed opinions regarding the comfort of the beds. While a few visitors mentioned the beds being relatively comfortable, the consensus leans towards a need for significant improvement. Many reviews describe the beds as uncomfortable, hard and too small for multiple occupants. There are also reports of old, worn-out mattresses and some guests even found stains on their beds. Additionally, the pillows have been criticized for being hard. It’s clear that updates to both the mattresses and pillows could enhance the overall guest experience significantly. Overall, guest feedback highlights the critical need for better bed quality and room updates to ensure a more comfortable stay.
Playabachata, nestled in a picturesque location, offers a mix of experiences when it comes to cleanliness and maintenance. Guests often highlight the clean and well-maintained facilities, noting how the resort's grounds and cozy pools are kept in good condition. The staff is frequently praised for their impeccable service, contributing to a pleasant atmosphere.
However, the cleanliness of the rooms sees mixed reviews. Some guests appreciate the clean rooms and the fact that cleanliness is generally done by the afternoon, contributing to an organized and well-kept environment. The resort itself, including the beach, is often described as clean and beautiful, enhancing the overall experience.
On the flip side, several guests noted issues with the cleanliness of their rooms. Complaints ranged from musty smells and unclean conditions to more specific concerns such as leftover hairs on the shower wall and stained mattresses. There were also mentions of dirty pools and neglected areas within the rooms that were not attended to properly.
In summary, while Playabachata's general facilities and external cleanliness receive commendation, the inconsistency in room cleanliness can be a drawback for some visitors. The cleanliness of the hotel seems to vary with certain areas maintained better than others.
The reviews for the staff at Playabachata paint a mixed picture, though with a generally positive tilt. Most guests commend the staff for their friendliness, attentiveness and professionalism, highlighting their welcoming and helpful nature. Exceptional service from certain individuals, including those at the reception and specific staff members like Vanessa, Stephanie, Margarina, Evelissa, Irma and Francisco, stands out prominently. Guests often praise the courteous and efficient service with many noting how the employees make them feel like family.
However, not all reviews are glowing. Several guests encountered issues with the reception staff, pointing out instances of unfriendliness, poor service and inefficiency. There are mentions of staff being unmotivated and even rude or inattentive in certain areas like the Italian restaurant and the snack bar. Complaints about some employees' lack of enthusiasm and professionalism do arise, but they seem to be outweighed by the positive experiences shared by other guests.
Overall, while Playabachata's staff generally receives high marks for their service, warmth and attention, there are notable areas for improvement to ensure a consistently satisfying experience for all visitors.
The guest reviews of Playabachata indicate significant dissatisfaction with the hotel's Wi-Fi service. Many noted that there was no Wi-Fi available in the rooms, necessitating trips to the reception area to get a connection. Even in public areas, the Wi-Fi was often described as unreliable and slow. Overall, the lack of accessible and consistent internet service was a recurring issue with some guests expressing that the Wi-Fi situation needs substantial improvement.
Playabachata boasts a variety of pools that are frequently highlighted for their ample space for relaxation and good overall maintenance. Many guests appreciated the cleanliness of the pools and the dedicated pool areas, describing them as very good and spectacular in some cases. The pool areas are supported by a friendly staff and the spaciousness of the hotel adds to the experience. However, there are mentions of occasional issues with pool cleanliness and maintenance with some guests noting dirty pools or a strong smell of chlorine. The availability of pool towels and sun loungers was also a concern for some visitors. Nonetheless, the pool environment, alongside the variety of food in the buffet restaurants and entertainment activities, contribute to a good leisure experience at the hotel.
The beach at Playabachata receives a lot of praise from guests for its beauty and cleanliness. Many noted the beach as a highlight of their stay, describing it as very good, gorgeous and well-maintained. The clear, crystalline waters and the enchanting environment add to the appeal. Visitors appreciated the combination of the beach, pool and comfortable rooms with some specifically mentioning the abundance of shade available by the pool area.
However, not all feedback was entirely positive. Some guests noted the presence of rocks and algae in the water, which could be a drawback for those looking to swim. Despite these minor issues, the beach is frequently mentioned as a very good and beautiful part of the resort, easily accessible and complemented by the natural beauty of the surroundings, including the patio and garden areas.
Overall, the beach at Playabachata offers a picturesque and clean setting, contributing significantly to the overall experience at the resort.
Playabachata is a family-friendly hotel that excels in creating a warm and welcoming atmosphere for its guests. The attentive and friendly staff make visitors feel like part of the family, ensuring a pleasant experience for all. Families visiting the hotel will appreciate the variety of ice creams available at the ice cream shop, adding a sweet touch to their stay.
The hotel has a laid-back ambiance perfect for those looking to escape and relax. With a family-oriented vibe, it’s a favored destination for families who have made visiting Playabachata a tradition, even ringing in the New Year here multiple times.
However, it's noteworthy that while the hotel does an excellent job of creating a family-friendly environment, some guests have pointed out a few areas that could use improvement. There are limited activities specifically designed for children and some logistical hiccups at check-in have been reported, such as issues with booking accuracy and clarity. Safety concerns were also mentioned in rare instances.
Despite these points, Playabachata's strong suit remains its friendly atmosphere and warm staff, making it an appealing choice for families looking to enjoy quality time together.
Playabachata aims to present a luxury experience, yet it has garnered mixed reviews regarding its five-star rating. While some guests appreciate the resort’s comfort and the cleanliness and maintenance of the facilities, others argue that it feels more like a three-star hotel. Guests have noted scarce amenities and a limited Wi-Fi connection, suggesting that the overall experience does not always align with typical five-star standards. With accessible facilities lacking, the pool area also seems to be missing elements of fun. Despite these criticisms, some visitors still felt that the resort delivered an overall five-star experience.
Playabachata offers a prime beachfront location with the venue extending along a beautiful, long sandy beach. Guests frequently appreciate its picturesque setting by the sea, highlighting the availability of beach access and the beauty of the beachfront areas. The hotel features small cottages and ocean view rooms that are conveniently situated near the beach. The combination of beach, pool and rooms contributes to the overall attractiveness of the resort. While some feedback mentioned a dirty beach, many reviews emphasize the stunning beach and the abundance of food options at the onsite restaurant, along with helpful staff, creating a well-rounded experience for visitors.
Location Show Map
Location
The hotel's strategic positioning also offers convenience for exploring nearby attractions, such as Maimon, Puerto Plata and Sosua, all within easy reach. Despite some reviews mentioning the overall distance from various points of interest, the location by the sea more than compensates with its peaceful, natural environment.
Guests appreciate the seamless blend of the hotel's space with its beachfront setting, making it a perfect spot for nature lovers. The well-maintained beach areas, along with a range of amenities such as pools and dining options, enhance the overall experience. The hotel’s location, combined with reasonable pricing, makes it a popular choice for both relaxation and exploration.
Breakfast
However, breakfast can also be hit-or-miss. Some reviewers noted long lines and occasional shortages of items as early as 9 am. Others found the juices to be unnatural and mentioned that certain breakfast items like bacon were not consistently available. A few guests felt the variety was lacking and the overall experience disappointing with the same options served every day. Despite these criticisms, a significant portion of the feedback about breakfast remains positive, suggesting that, for many, the morning meal at Playabachata can be an enjoyable start to the day.
Dinner
However, there are several criticisms regarding the food options. Many guests found the buffet repetitive and lacking in variety. The Italian restaurant, in particular, received numerous negative comments describing the food as subpar. Organization during mealtime could also be improved with some guests noting long wait times and indifferent service. Reports of stale and overcooked dishes added to the dissatisfaction for some.
Overall, while some guests enjoyed their dining experiences and found the offerings to be good or even excellent, others felt the need for more variety and better quality to elevate their experience.
Rooms
However, many reviews highlight that the rooms are outdated and in urgent need of renovation. Common complaints include musty smells, poor air conditioning and dated furniture. Basic amenities such as shampoo, conditioner and coffee makers are often missing and guests sometimes encounter issues like dirty sheets, stained mattresses and broken fixtures. The air conditioning units frequently do not work effectively and electrical outlets are outdated, making it difficult to charge modern devices.
Additional criticisms focus on the hygiene and upkeep of the rooms. Some guests reported finding insects and encountering stained towels or linens. Room service and general maintenance also received negative feedback with issues such as delayed room availability and uncleaned rooms being mentioned multiple times.
Overall, while the spaciousness and basic comfort of the rooms may meet some guests' expectations, significant updates and better maintenance are necessary to elevate the standard and match the advertised rating of the hotel.
Beds
Cleanliness
However, the cleanliness of the rooms sees mixed reviews. Some guests appreciate the clean rooms and the fact that cleanliness is generally done by the afternoon, contributing to an organized and well-kept environment. The resort itself, including the beach, is often described as clean and beautiful, enhancing the overall experience.
On the flip side, several guests noted issues with the cleanliness of their rooms. Complaints ranged from musty smells and unclean conditions to more specific concerns such as leftover hairs on the shower wall and stained mattresses. There were also mentions of dirty pools and neglected areas within the rooms that were not attended to properly.
In summary, while Playabachata's general facilities and external cleanliness receive commendation, the inconsistency in room cleanliness can be a drawback for some visitors. The cleanliness of the hotel seems to vary with certain areas maintained better than others.
Staff
However, not all reviews are glowing. Several guests encountered issues with the reception staff, pointing out instances of unfriendliness, poor service and inefficiency. There are mentions of staff being unmotivated and even rude or inattentive in certain areas like the Italian restaurant and the snack bar. Complaints about some employees' lack of enthusiasm and professionalism do arise, but they seem to be outweighed by the positive experiences shared by other guests.
Overall, while Playabachata's staff generally receives high marks for their service, warmth and attention, there are notable areas for improvement to ensure a consistently satisfying experience for all visitors.
Wi-Fi
Pool
Beach
However, not all feedback was entirely positive. Some guests noted the presence of rocks and algae in the water, which could be a drawback for those looking to swim. Despite these minor issues, the beach is frequently mentioned as a very good and beautiful part of the resort, easily accessible and complemented by the natural beauty of the surroundings, including the patio and garden areas.
Overall, the beach at Playabachata offers a picturesque and clean setting, contributing significantly to the overall experience at the resort.
Family
The hotel has a laid-back ambiance perfect for those looking to escape and relax. With a family-oriented vibe, it’s a favored destination for families who have made visiting Playabachata a tradition, even ringing in the New Year here multiple times.
However, it's noteworthy that while the hotel does an excellent job of creating a family-friendly environment, some guests have pointed out a few areas that could use improvement. There are limited activities specifically designed for children and some logistical hiccups at check-in have been reported, such as issues with booking accuracy and clarity. Safety concerns were also mentioned in rare instances.
Despite these points, Playabachata's strong suit remains its friendly atmosphere and warm staff, making it an appealing choice for families looking to enjoy quality time together.
5 Star
Beachfront
Yes, Playabachata has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Playabachata.
No, Playabachata doesn't allow dogs.
Yes, parking facilities are available at Playabachata.
Yes, Playabachata has a gym.
Location Show Map
More Options
