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Summary of reviewsThe Garden Inn San Gabriel consistently receives positive feedback for its prime location, which is ideal for both leisure and business travelers. Guests appreciate the hotel's close proximity to a variety of restaurants, shopping areas, and tourist attractions such as the new China Town and Arcadia Mall. The central yet tranquil setting offers a peaceful retreat with easy access to downtown Los Angeles, complementing the modern and well-maintained accommodations.
Breakfast at the hotel garners positive remarks for its simplicity and balance of Western and Eastern flavors, with offerings like make-your-own waffles, boiled eggs, and congee porridge. Although some guests suggest expanding the breakfast area and variety, many appreciate the complimentary and convenient start to their day.
Room experiences are largely favorable, with guests applauding the recent renovations, spaciousness, cleanliness, and modern amenities. Unique features such as Japanese bidets and in-room Jacuzzis are highlighted as special touches. While some discrepancies in room conditions have been noted, the frequent praise for the upgraded rooms underlines the satisfaction of many guests.
Cleanliness is a strength, with visitors frequently commending the hotel for its clean and spacious rooms, well-made beds, and friendly staff. The renovations have added to the property's appearance, although isolated cleanliness concerns have been reported.
Guest reviews consistently highlight the exceptional hospitality extended by the hotel staff. Known for their friendliness and professionalism, staff members, including familiar faces at the front desk, are praised for their attentive service and efficient check-in and check-out processes.
While the hotel's WiFi service receives mixed feedback, with some guests experiencing disruptions, the ample and convenient parking options are a notable highlight. Complimentary parking adds value, and the facilities are appreciated for their ease of access.
The beds receive mixed reviews, with many guests finding them exceptionally comfortable and clean. However, some guests noted discomfort due to firm mattresses and occasional noise from bed frames.
Overall, the Garden Inn San Gabriel is recognized for its strategic location, comfortable and well-appointed rooms, commendable cleanliness, and excellent staff service, making it a popular choice for visitors to the area. Show more
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Hotel with Parking
Room Types
King Room - Non-SmokingOffering free Wi-Fi, this air-conditioned room provides cable TV and an en suite bathroom.
Rates are based on 2 guests. Please refer to the policies for fees that will apply for additional guests.
Queen Room with Two Queen Beds - Non-SmokingOffering free Wi-Fi, this air-conditioned room provides cable TV and an en suite bathroom.
Rates are based on 2 guests. Please refer to the policies for fees that will apply for additional guests.
King Room with Spa BathThe unit has 1 bed.
King Suite with Spa BathThe unit has 1 bed.
Guest Reviews
7.0
Good
Location
The Garden Inn San Gabriel boasts a prime location that resonates well with its guests, making it an attractive choice for both leisure and business travelers. Visitors consistently appreciate its proximity to a multitude of restaurants, shopping areas, and essential services within a short radius, offering a convenient base for exploring the local scene. Situated near the new China Town and with easy access to tourist spots, the hotel serves as a gateway to rich cultural experiences. Guests also highlight its central position, which allows for quick and hassle-free visits to nearby destinations such as parks and the Arcadia Mall. The hotel's surroundings are noted for their tranquility and safety, providing a peaceful retreat away from the bustling atmosphere of downtown Los Angeles yet still within reach, just a 40-minute drive away. The presence of modern rooms, consistent parking availability, and the overall clean and well-maintained condition of the hotel further enhance the accommodation experience, making it an ideal option for guests seeking comfort and convenience in San Gabriel.
Breakfast
Garden Inn San Gabriel offers a breakfast experience that caters to guests starting their day with a simple yet satisfying meal. The continental breakfast includes a variety of options, such as make-your-own waffles, boiled eggs, toast, cereals, and a selection of beverages like coffee and juices. The inclusion of traditional Chinese dishes like congee porridge adds a unique twist, providing a blend of both Western and Eastern flavors.
While some guests appreciated the convenience and light nature of the breakfast, others noted that the breakfast area could be larger and the variety of food offerings expanded. Despite these observations, many found the breakfast to be adequate and appreciated the effort to accommodate diverse tastes with several Asian dishes alongside classic breakfast items.
The breakfast is considered convenient for guests who need to rush off to work and is generally seen as a pleasant addition to the stay. Although the breakfast starts at 8 am, some guests suggested an earlier start time could be beneficial. Overall, the breakfast provided by Garden Inn San Gabriel serves as a functional and pleasant start to the day, with guests highlighting the complimentary nature and good balance between different culinary styles.
Rooms
Garden Inn San Gabriel offers a mixed experience when it comes to room accommodations. On the positive side, many guests highlight the recent renovations, noting the clean and modern feel of the rooms. The spaciousness of the rooms is frequently praised, with ample lighting and comfortable beds providing an excellent value for money. Unique features like the Japanese bidet and in-room Jacuzzi add special touches that many appreciate. The rooms are well-equipped with modern amenities, including new appliances such as fridges and TVs, and guests often enjoy the cable television selection for a relaxing night in.
However, not all experiences are glowing. Some guests mention discrepancies between online photos and the actual room conditions, pointing out issues such as outdated facilities, low water pressure in the showers, and occasional cleanliness concerns. A few also noted maintenance issues like wear and tear and the need for painting. Despite these occasional drawbacks, many who experienced the upgraded or remodeled rooms found their stay quite satisfactory. The convenient location of the hotel also adds to its appeal, making it suitable for families and travelers seeking both comfort and accessibility.
Beds
Visitors to the Garden Inn San Gabriel have mixed feelings about the bedding. Many guests praised the beds for being incredibly comfortable, citing them as a highlight of their stay. Positive feedback often mentions comfy and clean beds, with some guests appreciating the huge size. In some cases, mattresses were described as amazing, relaxing, cozy, and an exceptional value for money, contributing to a restful night's sleep. Cleanliness is consistently noted, with bedsheets described as clean and well-maintained.
However, several reviews reflect inconsistencies in comfort. A number of guests found the beds to be hard or uncomfortably firm, comparing them to rocks or bricks. This discomfort was sometimes exacerbated by noise attributed to aluminum bed frames. Some reviews also mentioned issues with bed sheets, such as the lack of softness or freshness and occasional unpleasant odors.
Overall, while many visitors enjoy the cozy and clean bedding at Garden Inn San Gabriel, others have experienced discomfort due to the firmness of the mattresses and occasional issues with noise and housekeeping.
Cleanliness
The reviews of the Garden Inn San Gabriel reveal a hotel that offers a commendable level of cleanliness in many areas, providing guests with comfortable stays. A significant number of visitors have noted that the rooms are very clean, spacious, and offer good value for the price. The hotel's location is also praised for being convenient and quiet, with easy access to shopping and restaurants. Some guests appreciated the well-made beds and clean facilities, and others found the staff to be friendly and polite. Additionally, the property appears to have undergone renovations, reflecting positively on its appearance. However, some visitors did mention issues with cleanliness, noting occasional problems with insects and smoky smells in some rooms. Despite these concerns, the hotel appears to maintain a generally favorable impression regarding its cleanliness and comfort.
Staff
Nestled in the heart of San Gabriel, Garden Inn warmly welcomes visitors with its standout hospitality. Guests consistently highlight the hotel's exceptional staff, who are noted for their friendliness, attentiveness, and professionalism. The hotel management prioritizes customer comfort, reflected in the consistent helpfulness and courtesy displayed by the staff. The staff's ability to provide an easy and efficient check-in and check-out process adds to the overall stress-free experience. Regular visitors are often greeted by familiar faces, with Sam and Vonnie frequently mentioned for their welcoming smiles and exceptional kindness. The front desk team, in particular, is recognized for their politeness and genuine care for guest needs. Even amid minor hiccups, such as isolated credit card issues or attempts to charge extra fees, the staff's overall demeanor is friendly and accommodating. Garden Inn's staff members consistently go above and beyond, enhancing the stay with personal touches that ensure guests feel valued throughout their visit.
Wi-Fi
Travelers visiting Garden Inn San Gabriel have shared mixed experiences regarding the hotel's WiFi service. Some guests reported a satisfactory internet experience, noting that the WiFi was strong and the connection improved over time, especially after the first day of their stay. However, several others encountered challenges with the service. Reports highlighted frequent disruptions, with slow speeds making it difficult to use the internet effectively. Despite moments of decent connectivity, many guests experienced non-functional WiFi, comparing it to outdated technology and finding it unreliable most of the time. As feedback varied, prospective guests may want to consider the potential for connectivity issues during their stay.
Parking
Garden Inn San Gabriel stands out for offering ample and convenient parking options for guests. The hotel provides a large, secure parking lot on-site, allowing guests easy access to their vehicles and proximity to their rooms. Complimentary parking is a notable amenity, appreciated by many guests as it adds value to their stay. Despite a few mentions of limited spaces during peak times, a majority of guests find the parking arrangement satisfactory, with plenty of spots available. The ease of parking and the ability to park directly at the door enhance the overall convenience for visitors. For those traveling by car, Garden Inn San Gabriel’s parking facilities offer a hassle-free experience, allowing guests to enjoy their stay without worrying about vehicle accommodation.
No, Garden Inn San Gabriel doesn't have any pool.
No, a spa isn't available at Garden Inn San Gabriel.
No, Garden Inn San Gabriel doesn't allow dogs.
Yes, parking facilities are available at Garden Inn San Gabriel.