DoubleTree by Hilton San Jose
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Summary of reviewsDoubleTree by Hilton San Jose is strategically positioned near San Jose Airport, offering guests both convenience and comfort. Its location, close to major highways and downtown, allows easy exploration of nearby attractions such as Levi's Stadium, while providing a comfortable environment that belies its airport setting. This advantageous positioning, coupled with reasonable pricing, makes it an attractive option for travelers in the region.
Guests often find the rooms at the DoubleTree by Hilton San Jose impressively spacious and affordable. Positive feedback highlights the clean and attentive staff, contributing to a welcoming atmosphere with sparkling bathrooms and fresh towels. Despite these positive aspects, some reviews indicate a need for updates due to the property's age, with decor and interior often described as outdated. Although cleanliness varies, the overall spaciousness of the rooms enhances the comfort of many visitors.
The breakfast experience at the hotel receives varied opinions from guests. While some appreciate its inclusion, others point to a lack of variety and confusion over which items are complimentary. These mixed reviews suggest checking breakfast details to ensure expectations are met.
The hotel's staff is recognized for their professionalism and helpfulness, with many guests praising their attentive and courteous service. Drivers and front desk staff are often noted for their friendly interactions, contributing to exceptional customer service experiences. However, some inconsistencies in front desk interactions suggest room for improvement in maintaining uniform service quality.
In summary, DoubleTree by Hilton San Jose combines strategic location, spacious accommodations, and a generally high level of service to create a value-driven environment for visitors, despite some areas needing attention and modernization.
Categories
Guests often find the rooms at the DoubleTree by Hilton San Jose impressively spacious and affordable. Positive feedback highlights the clean and attentive staff, contributing to a welcoming atmosphere with sparkling bathrooms and fresh towels. Despite these positive aspects, some reviews indicate a need for updates due to the property's age, with decor and interior often described as outdated. Although cleanliness varies, the overall spaciousness of the rooms enhances the comfort of many visitors.
The breakfast experience at the hotel receives varied opinions from guests. While some appreciate its inclusion, others point to a lack of variety and confusion over which items are complimentary. These mixed reviews suggest checking breakfast details to ensure expectations are met.
The hotel's staff is recognized for their professionalism and helpfulness, with many guests praising their attentive and courteous service. Drivers and front desk staff are often noted for their friendly interactions, contributing to exceptional customer service experiences. However, some inconsistencies in front desk interactions suggest room for improvement in maintaining uniform service quality.
In summary, DoubleTree by Hilton San Jose combines strategic location, spacious accommodations, and a generally high level of service to create a value-driven environment for visitors, despite some areas needing attention and modernization.
Hotel for Honeymoon
This hotel provides comfortable accommodations and a welcoming atmosphere, ensuring a pleasant stay for honeymooners. The convenient location and range of amenities make it a practical and enjoyable choice.
Family Friendly Hotel
The hotel features an outdoor pool. It is located near attractions like the Children's Discovery Museum. The spacious rooms accommodate families comfortably.
Business Hotel
DoubleTree hotels generally provide business amenities such as meeting rooms, catering services, and business centers. Though specific details are not available in the provided data, it is likely suited for business travelers.
Accessible Hotel
This hotel offers an accessible airport shuttle and features wheelchair-accessible fitness center, registration desk, and van parking. Accessible rooms with accessible bathtubs are available, providing options for guests with various mobility needs.
Hotel with EV Charging Stations
This DoubleTree hotel provides EV charging stations for guests. It is located near the airport and offers standard amenities.
4-Star Hotel
This hotel offers comfortable accommodations and is known for its great staff. It provides a convenient location for accessing various parts of San Jose.
Hotel with Outdoor Pool
The hotel features a notable poolscape with a large swimming pool and ample lounge areas. The outdoor pool area includes sun loungers and pool umbrellas, and a hot tub is also available.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
DoubleTree by Hilton San Jose boasts a convenient and strategic location, particularly for those with travel plans centered around the airport. It is ideally situated near San Jose Airport, making it an attractive option for travelers seeking easy access to their flights. The proximity to major highways and downtown ensures that guests can effortlessly explore the surrounding area or commute to nearby attractions, such as Levi's Stadium. The location combines the practicality of being close to the airport with the comfort of being near key destinations. Despite its airport setting, the hotel offers a pleasant and comfortable environment once inside, enhancing the overall experience for guests. The site's reasonable pricing further complements its advantageous positioning, creating a value-driven option for those visiting the region.
When staying at the DoubleTree by Hilton San Jose, guests have varied opinions about the breakfast experience. Some guests appreciate the inclusion of breakfast with their stay, while others find disappointment in its lack of variety and complimentary options. There seems to be some confusion regarding what is included, with reports of having to pay extra for certain items like eggs, and some realizing that breakfast wasn't complimentary only after receiving the bill. Additionally, the timing of breakfast service didn't align well with schedules for some, particularly during conventions. Although breakfast is available, it might be worth checking the details to ensure it meets personal expectations and schedules.
The DoubleTree by Hilton San Jose offers rooms that many guests found to be impressively spacious, often exceeding expectations in size. Guests appreciated the affordable pricing for both the accommodations and the on-site restaurant. Cleanliness, however, seemed to vary, with some visitors enjoying perfectly clean rooms. Despite the positive aspects, many reviews highlighted significant concerns about the property's age and maintenance. The decor and interior were frequently described as outdated, with several mentions of old, dusty rooms and carpets that needed attention. Issues with cleanliness were noted, such as noticeable dirt, mold in bathrooms, and unsatisfactory conditions of sheets and hallways. These recurring elements suggest that the hotel could benefit from renovations and a more consistent approach to upkeep to enhance guests' overall experience.
DoubleTree by Hilton San Jose receives mixed feedback regarding its cleanliness, highlighting a need for improvement in certain areas. On the positive side, guests appreciate the clean and attentive staff, along with the sparkling bathrooms and fresh towels that contribute to a welcoming atmosphere. The spacious rooms are noted for their cleanliness, providing a comfortable stay for many visitors. However, several reviews suggest that various parts of the facility feel dated and worn out, particularly the carpets which appear visibly stained and emit a misty smell. The lack of modern amenities such as refrigerators and microwaves is also pointed out as a drawback. Overall, while the hotel boasts a degree of cleanliness and attentive service, there are consistent calls for updates and maintenance to match the standards expected from a Hilton brand property.
The staff at the DoubleTree by Hilton San Jose generally receive high praise for their professionalism and helpfulness. Many guests highlight their attentive nature, noting that the staff went out of their way to accommodate special requests with courtesy and efficiency. Exceptional customer service is a theme that recurs, as visitors often mention the friendliness and accommodating demeanor of the employees. Drivers and front desk staff, in particular, are singled out for their courteous interactions. Despite these positive remarks, there are instances where guests encountered rudeness or dissatisfaction, particularly at the front desk, highlighting inconsistency in experiences. Overall, the majority of reviews commend the staff for their effective and friendly service.
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Location
Breakfast
Rooms
Cleanliness
Staff
Yes, DoubleTree by Hilton San Jose has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton San Jose.
Yes, DoubleTree by Hilton San Jose welcomes dogs.
No, parking facilities aren't available at DoubleTree by Hilton San Jose.
Yes, DoubleTree by Hilton San Jose has a gym.
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