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Summary of reviewsExtended Stay America Suites - San Jose - Edenvale - South offers a strategic and convenient location just outside downtown San Jose. The hotel is easily accessible from major freeways, providing both a peaceful environment and proximity to Silicon Valley and local attractions. Guests appreciate the vibrant area surrounding the hotel, with numerous dining options, supermarkets, and shopping opportunities nearby.
The accommodations at the hotel are a highlight for many guests, who describe the rooms as spacious, comfortable, and clean. The suite-like design, featuring kitchenettes, is particularly appreciated for longer stays, offering the convenience of a home-like atmosphere. The hotel's recent refurbishments and modern amenities, including multiple TVs and functional kitchens, contribute to a welcoming and practical experience.
The staff at Extended Stay America Suites receive high praise for their friendliness and efficiency. Guests frequently mention the accommodating and helpful demeanor of the team, with specific employees earning recognition for their excellent service. This contributes to the hotel's welcoming and calm atmosphere.
Family travelers find the hotel accommodating, with its spacious rooms, convenient location, and friendly service. While some common areas could benefit from improved maintenance, the overall cleanliness of the rooms and the politeness of the staff enhance the comfort of the stay.
While the breakfast offerings are limited to basic grab-and-go items, some guests find them sufficient for a morning snack. The hotel excels in providing comfortable beds, which are consistently highlighted as contributing to a restful night's sleep.
Overall, Extended Stay America Suites - San Jose - Edenvale - South is a practical choice for visitors seeking a comfortable and convenient stay with excellent customer service, making it suitable for both short and extended visits. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Deluxe Studio with 2 Double Beds - Non-Smoking2 Double beds, sleeper chair, kitchen, dining and work area, non smoking
Deluxe Studio with 1 King Bed - Non-Smoking1 King Bed, sleeper chair, kitchen, dining and work area, non smoking
Deluxe Studio with 1 Queen Bed - Non-Smoking1 Queen Bed, sleeper chair, kitchen, dining and work area, non smoking
One Bedroom Suite with 2 Double Beds - Non-Smoking2 Double beds, sleeper sofa, kitchen, dining and work area, non smoking
Guest Reviews
6.1
Rated
Location
Extended Stay America Suites - San Jose - Edenvale - South is strategically located just outside downtown San Jose, making it a convenient choice for travelers. Its proximity to major freeways allows for easy access to Silicon Valley and other tourist attractions in the area, while maintaining a peaceful environment without the traffic noise. The area around the hotel is vibrant with numerous dining options, supermarkets, and shopping opportunities, all within walking distance. This location proves ideal for families with various needs, offering clean and spacious accommodations along with a friendly and professional staff. The hotel's setting feels safe and accommodating, further enhanced by its excellent service, meeting and often exceeding guests' expectations. With nearby amenities like Ross, grocery stores, and a range of eateries, it's a practical choice for both short stays and extended visits, ensuring guests have everything they need within reach.
Breakfast
The breakfast experience at Extended Stay America Suites - San Jose - Edenvale - South seems to be a point of contention among guests. While described as convenient and self-serve, the offerings are largely limited to grab-and-go items like muffins, instant oatmeal, granola bars, and coffee. For some, these options suffice as a quick morning snack, but they fall short of what many expect from a typical hotel breakfast. The selection is often described as sparse, with items reportedly running out before breakfast hours end. Overall, the breakfast options lack variety and substance, leaving some guests unsatisfied.
Rooms
The Extended Stay America Suites in San Jose Edenvale South offers a range of comfortable and spacious accommodations that many guests find appealing, particularly for longer stays. Rooms are often described as clean and cozy, with a layout that suits both relaxation and utility. The suite-like design, which includes a small kitchen or kitchenette in many units, provides the convenience of a home-like atmosphere. Guests appreciate the modern furnishings and ample space, with some rooms even boasting separate living areas complete with sofas and recliners.
The overall maintenance of the rooms often receives praise, with many being recently refurbished or fully remodeled. The amenities, including multiple TVs and working kitchens, are highlighted as contributing to a more pleasant experience. Location is also a plus, with the hotel situated close to stores and restaurants, making it a convenient choice for travelers.
While most reviews focus on the cleanliness and comfort of the rooms, there are occasional comments about the need for some updates and maintenance issues. Despite these isolated concerns, the generally quiet environment and helpful staff enhance the overall guest experience, making it a reliable option for visitors seeking a practical and homey lodging choice.
Beds
At Extended Stay America Suites - San Jose - Edenvale - South, guests commonly highlight the comfort of the beds. Visitors frequently mention that the beds are very comfortable, often contributing to a restful night's sleep. The hotel also receives praise for its clean and comfy bedding, which adds to a pleasantly relaxing experience. While most reviews emphasize comfortable beds, there are a few comments regarding sofa beds and smaller double beds. However, the positive feedback about the standard beds tends to overshadow these concerns, creating an overall favorable impression of the sleeping arrangements.
Cleanliness
Extended Stay America Suites - San Jose - Edenvale - South offers a mixed experience when it comes to cleanliness, with guests highlighting both positive and negative aspects. On the bright side, several reviews mention that the rooms are very clean, spacious, and comfortable, with some guests appreciating a fully remodeled and up-to-date room experience. Many visitors found the facility to be generally clean, with staff ensuring everything was neat and tidy. The front desk personnel often went above and beyond, contributing to an overall positive experience. Moreover, guests frequently noted the politeness and helpfulness of the staff, which added to a feeling of safety and amiability during their stay.
However, not all experiences were positive; there were some recurring issues related to cleanliness in the hotel's common areas. Hallways reportedly had an unpleasant odor due to cigarette smoke, and several guests encountered cleanliness issues such as cockroaches, dirty diapers, and debris in rooms. Despite these setbacks, the hotel's clean rooms and attentive service make it a potential option for those visiting the area, though improvements in communal area maintenance would benefit future guests.
Staff
The staff at Extended Stay America Suites - San Jose - Edenvale - South consistently receive praise for their friendly and efficient service. Many guests highlight the warm, helpful, and approachable demeanor of the team, describing them as super friendly, polite, and accommodating. Employees are noted for their willingness to go above and beyond to assist guests, from helping with room arrangements to providing extra supplies, showcasing a dedication to customer satisfaction. Specific employees like Heidi, Angi, Jesus, Anpurna, Jerry, and Sabrina are often commended for their excellent customer service and friendly interactions. Although there were occasional mentions of rudeness, these are overshadowed by the numerous positive experiences. Overall, the staff’s responsiveness and eagerness to provide assistance contribute significantly to the welcoming and calm atmosphere of the hotel.
Family
'Extended Stay America Suites - San Jose - Edenvale - South' is a accommodating choice for families with children, offering a welcoming environment for their needs. Families benefit from spacious, clean, and comfortable rooms equipped with a convenient kitchenette, making it suitable for extended stays and self-catering. The hotel's location is strategically positioned near major freeways and a grocery store, ensuring ease of access and convenience without the intrusion of traffic noise. Guests appreciate the courteous and friendly staff, underscoring the hotel's commitment to safety, cleanliness, and comfort. Although there have been instances of kids running through hallways and playing in common areas, indicating a lively atmosphere, the overall ambiance remains family-friendly. The hotel provides a refuge during unexpected situations, such as power outages, assuring guests of a restive stay with reliable amenities like effective air conditioning. This combination of affordability, practicality, and attentive service makes it a solid choice for family vacations.
Yes, Extended Stay America Suites - San Jose - Edenvale - South has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Extended Stay America Suites - San Jose - Edenvale - South.
Yes, Extended Stay America Suites - San Jose - Edenvale - South welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - San Jose - Edenvale - South.
Yes, Extended Stay America Suites - San Jose - Edenvale - South has a gym.