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Summary of reviewsHotel America garners mostly positive reviews, praised particularly for its excellent location, cleanliness and exceptional staff. The hotel’s strategic positioning near the bus terminal and close to various food establishments and the thermal spa, while being slightly outside the bustling city center, is highly appreciated. Guests also benefit from parking facilities, making it a convenient choice for travelers with vehicles.
The rooms at Hotel America receive commendations for their spaciousness, cleanliness and comfortable beds, contributing to a restful experience. Remodeled rooms are noted for their inviting ambiance. However, occasional issues such as strong odors and inconsistent cleaning service during stays have been mentioned.
Cleanliness across the hotel is consistently praised with high standards maintained in both rooms and common areas. Guests highlight the thoroughness of the cleaning staff, contributing to a tidy and comfortable environment. Despite occasional lapses, the overall experience remains positive, bolstered by the excellent service provided by a friendly and attentive staff team.
The breakfast offered at Hotel America, though basic, is regarded as tasty and fresh. However, guests often express a desire for more variety, pointing out the absence of several items such as fruits, cheese and gluten-free options.
Wi-Fi at the hotel presents a mix of experiences with some guests praising its quality and others reporting connectivity issues, particularly in the rooms. Despite the inconsistent service, when functional, the internet meets the needs of several guests.
Parking facilities are highly commended for being spacious, clean and secure with guests appreciating the no extra cost aspect. The availability of both private parking and a covered garage service adds to the convenience.
Overall, Hotel America stands out for its prime location, cleanliness and hospitable staff, offering a comfortable stay with some room for small improvements in certain areas such as breakfast variety and Wi-Fi reliability. Show more
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Hotel with Parking
This hotel offers free parking, providing a cost-effective and convenient option for guests with vehicles.
Room Types
Double or Twin RoomThis room features a private bathroom.
Single RoomThis room features a private bathroom.
Triple RoomThis room features a private bathroom.
Guest Reviews
8.0
Very Good
Location
Hotel America enjoys a highly praised location that is both convenient and easily accessible. Guests appreciate its strategic positioning near the bus terminal, providing easy and quick access to the city center, whether by bus or on foot. The proximity to the thermal spa and various food establishments adds to its appeal. Many visitors highlight the benefit of being situated on a main avenue.
For those who prefer staying slightly outside the bustling city center, Hotel America offers that advantage while still ensuring guests can reach downtown quickly when needed. The hotel's inclusion of parking facilities is also consistently noted as a positive aspect, making it an excellent choice for travelers with vehicles.
The reviews also commend the hotel's overall cleanliness, spacious rooms and the quality of service provided by the staff. In summary, Hotel America’s excellent location, combined with its practical amenities and helpful staff, makes it a highly recommended accommodation choice for both convenience and comfort.
Breakfast
The breakfast at Hotel America has received mixed reviews with a clear emphasis on its basic nature despite its good quality. Many guests describe the breakfast as simple, traditional and classic, often noting that it is tasty, fresh and of good quality. Several reviews commend the breakfast for being complete, delicious and offering good service.
However, a common point of contention among reviewers is the lack of variety. Numerous guests expressed a desire for more options, specifically highlighting the absence of fruits, cheese, cold cuts, gluten-free options and other items such as eggs and ham. The breakfast is frequently described as very basic with some guests finding it a bit outdated or sparse and noting that it didn’t quite meet their expectations.
Overall, while there are positive comments praising the breakfast for its simplicity and quality, there is a clear consensus that it could benefit from more variety and small improvements to better cater to diverse tastes and dietary needs.
Rooms
The rooms at Hotel America generally receive high praise for their spaciousness and cleanliness. Many guests appreciated the comfortable beds and mattresses, which made for a restful experience. The air conditioning is noted to work well, providing relief from the heat, although a few guests mentioned that the airflow direction cannot be adjusted, which could be inconvenient.
Remodeled rooms, such as room 214, are well-lit and inviting, enhancing the overall comfort. The bathrooms, described as clean and spacious, often come with good showers, adding to the positive accommodation experience. Despite the facilities being somewhat old, the hotel maintains a good standard of cleanliness with several guests highlighting spotless rooms and high hygiene standards.
However, feedback also includes some criticisms. A recurring issue is a strong smell of fresh paint in some rooms and a musty odor in some bathrooms. Noise levels were also noted as a concern for a few guests, indicating that certain rooms might not provide the quietest stay. Furthermore, a notable downside is the reported lack of consistent cleaning service during stays, which affected the overall guest experience for some.
In summary, Hotel America's rooms are largely appreciated for their comfort, cleanliness and spaciousness, making them a good value for their price. Some minor issues regarding maintenance and service consistency, however, detract slightly from an otherwise positive impression.
Beds
Guests of Hotel America often praise the comfort of the beds, highlighting them as large and very comfortable. Many found the mattresses super comfortable and appreciated the overall good comfort. However, there are some notes of improvement with a few guests mentioning that they prefer softer beds and others pointing out that the mattresses in some rooms were not comfortable. Additionally, some single rooms were noted to have very small beds. On the whole, the beds and their accompanying pillows and sheets received positive feedback, suggesting a generally pleasant sleeping experience.
Cleanliness
Hotel America receives high praise for its cleanliness with numerous reviews highlighting its excellent standards in maintaining a tidy and comfortable environment. The hotel is described as very clean and modern with spotless bathrooms and clean, lovely rooms. Guests frequently mention that everything is clean and functioning, making the rooms and facilities both comfortable and inviting. Several reviews particularly note the thoroughness of the cleaning with some guests stating that the cleanliness was always top-notch and that everything was well taken care of.
Although there were occasional mentions of lapses, such as dirty carpets and used soaps, these instances seem to be exceptions rather than the rule. Most guests were very pleased with the overall care and upkeep of the hotel. Additionally, the excellent service provided by the staff contributes to an overall positive experience with many guests noting the friendly and attentive service in conjunction with the high cleanliness standards.
In summary, Hotel America stands out for its very clean and well-maintained environment, complemented by excellent staff attention and service, making it a comfortable and pleasant place to stay.
Staff
Hotel America consistently earns praise for its exceptional staff, who are described as kind, attentive and super friendly. Guests frequently highlight the excellent service provided by the entire team, from receptionists to housekeeping and restaurant staff. The reception staff, in particular, are noted for their helpfulness and readiness to assist guests, while individual employees are remembered for their politeness and respect.
Customer reviews also point to the warmth and willingness of the staff to meet any needs, as well as their good disposition and positive attitude. Across multiple reviews, the words "excellent service" and "friendly staff" are recurring themes, reaffirming that the hotel places a strong emphasis on guest satisfaction. Positive interactions with staff contribute significantly to the overall positive atmosphere of the hotel environment.
Although there was a mention of facilities undergoing remodeling, the quality and hospitality of the staff shine through in the feedback, often overshadowing any temporary inconveniences. Taken together, these reviews provide a strong endorsement for the accommodating and pleasant nature of the staff at Hotel America.
Wi-Fi
The Wi-Fi experience at Hotel America presents a mixed bag for guests. Many guests have praised the hotel for its excellent Wi-Fi with some noting that the Wi-Fi works well. However, others have highlighted issues such as the Wi-Fi connection being very bad or non-existent in the rooms with some specifying that the signal doesn't reach well at the end of hallways or that the Wi-Fi only works in the reception area. A common thread among the reviews is that guests often had to ask for the Wi-Fi password at reception. Despite the reliability concerns, when functioning, the internet is perceived as satisfactory by some visitors.
Parking
Hotel America offers a variety of convenient parking options that are highly appreciated by its guests. The parking area stands out for its spaciousness and cleanliness and importantly, it is available at no extra cost. Guests consistently note the excellent and secure parking facilities, which include a private parking area and a covered garage service. The easy access and convenience of the parking enhance the overall experience, making it easier for travelers to come and go without hassle.
While the parking lot can occasionally become overcrowded, the majority of reviews highlight the ample space and the safety of the parking area. Guests particularly appreciate the included parking, often citing it as a key reason for choosing Hotel America. The complementary parking service, combined with the friendly staff and clean environment, makes it a highly recommended choice for those traveling by car.
No, Hotel America doesn't have any pool.
No, a spa isn't available at Hotel America.
No, Hotel America doesn't allow dogs.
Yes, parking facilities are available at Hotel America.