Hotel SB Express Madrid Norte

San Sebastian de los Reyes 40.55854800, -3.61384700 , Paseo De Europa 11 (Show on Map)
8.1
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel SB Express Madrid Norte is a well-regarded accommodation option praised for its favorable location, especially for those heading to the San Sebastian de los Reyes area. It is conveniently situated near a metro stop and major highways, providing easy access to Madrid's city center, the airport and key local destinations such as shopping centers, restaurants and bars. The hotel's quiet residential area, along with easy and free parking options, adds to its appeal for both leisure and business travelers.

The hotel's breakfast offerings receive mixed reviews. While many guests find it good or even delicious, others criticize its limited variety and high cost. Despite this, the service during breakfast is consistently noted as attentive. The dinner service at the hotel also garners mixed feedback with some guests frustrated by the restaurant's unreliable hours of operation, yet appreciating the nearby dining options.

Room accommodations at Hotel SB Express Madrid Norte are largely positive with praises for their cleanliness, spaciousness and comfortable beds. Guests find the bathrooms particularly enjoyable due to their size and good water pressure. The modern furniture and practical amenities like fridges contribute to a comfortable stay. However, some guests have reported issues with maintenance, noise and occasional defects.

Cleanliness throughout the hotel is highly commended with rooms and common areas described as immaculate and well-maintained. The staff receives significant praise for their friendly, attentive and professional service, contributing to a welcoming and helpful atmosphere.

The hotel's wifi has received mixed reviews with some guests experiencing connectivity issues, especially iPhone users. Parking options are widely appreciated with ample free street parking and secure hotel parking available, making it convenient for guests traveling by car.

The beds in the hotel receive mixed reviews due to issues with bed configuration and firmness, though many guests still find them comfortable. Overall, Hotel SB Express Madrid Norte offers good value for its three-star rating, suitable for both business and leisure travelers. The hotel meets high standards of cleanliness, accessibility and convenience, though there is room for improvement in certain areas such as breakfast variety, maintenance and wifi connectivity.
Show more
Categories
Hotel near Golf Courses
This hotel is located in San Sebastián de los Reyes, offering very close proximity to the RACE (Real Automóvil Club de España) golf course. This makes it a highly convenient option for golfers visiting the area.

Hotel with Parking
This hotel offers parking and is located close to Barajas Airport and IFEMA. It provides comfortable rooms and easy access to the city center.

3-Star Hotel
This hotel combines comfort and sophistication and has an excellent rating. It's within walking distance to many food and beverage options and a shopping center. It also offers free Wi-Fi and room service.

Hotel Taking Steps Towards Sustainability

Accessible Hotel

Room Types
Standard Double or Twin Room These air-conditioned, soundproof rooms include a 32-inch TV, free WiFi and safe. The private bathroom includes a rain-effect shower, a set of toiletries and a hairdryer.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.

Standard Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels.

Standard Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Hotel SB Express Madrid Norte boasts a favorable location, particularly appreciated by guests heading to the San Sebastian de los Reyes area. It is conveniently situated near a metro stop, making it easy to access Madrid's city center, albeit in about an hour. The hotel is also praised for its proximity to the A-1 highway, the airport and key local spots like shopping centers, supermarkets and a variety of restaurants and bars. This makes it an excellent choice for both leisure and business travelers.

The location is ideal for those attending nearby destinations such as the Infanta Sofia Hospital, Atresmedia studios and local workplaces. The residential area is described as quiet with easy and free parking options, perfect for travelers with vehicles. Staying here also provides solace away from Madrid's bustling center while still offering a well-connected transit route.

The convenience of nearby public transport, including a metro station just a short walk away, along with accessible bus routes, adds to its appeal. Guests have found the location practical and suitable for overnight stays before continuing their journey.

Despite the distance from central Madrid, the ease of accessing malls, outlet stores and dining options nearby ensures that guests have plenty to do within a short walking distance. The peaceful, noise-free environment, combined with the cleanliness and comfort of the hotel, makes Hotel SB Express Madrid Norte a well-regarded accommodation option for those looking to stay slightly outside the city hustle but still within reach.

Breakfast
Hotel SB Express Madrid Norte offers a breakfast experience that has elicited mixed reviews from its guests. While many described the breakfast as good, even very good or delicious, others felt it was lacking in terms of variety and cost-effectiveness. The buffet breakfast is often noted to be quite complete and varied, including options for those with food intolerances. However, several visitors pointed out the limited selection, scarcity of options and inconsistencies in item availability.

The price of breakfast, which is not included in the room rate, has been a common point of contention. Many found it to be quite expensive, stating that it doesn’t deliver good value for the cost. Comparisons were made to nearby dining options that offer a more economical alternative. Quantity and quality also fell short of expectations for some with instances of scarce servings and unmet promises highlighted.

Despite the mixed feedback, the attentive service in the breakfast area received positive mentions. However, the overall sentiment suggests room for improvement, especially in enhancing diversity, replenishing food items promptly and aligning the pricing with the offering.

Dinner
Hotel SB Express Madrid Norte receives mixed feedback regarding its dining services. While the hotel boasts good bars and restaurants nearby for both lunch and dinner, its own in-house dining options are inconsistent. Guests frequently express frustration about the restaurant being unexpectedly closed and lacking service on weekends. These closures occur without prior notice and even leave the staff unsure of the reasons. When operational, the bar-restaurant shows some promise with efforts in preparation and pleasing presentations. However, there are concerns over the adherence to scheduled hours, leading to disappointed guests. Despite this, the proximity to various eateries ensures alternative dining options for visitors seeking meals during their stay.

Rooms
Hotel SB Express Madrid Norte offers guests a mix of experiences when it comes to their room accommodations. On the positive side, many guests found the rooms to be clean and very spacious, often mentioning the comfort of the beds and the pleasant temperature control as highlights. The bathrooms were frequently praised for being large and featuring both showers and bathtubs with good water pressure adding to the pleasant experience. The hotel’s rooms also come equipped with practical amenities like fridges and minibars, though the latter were notably empty.

Furthermore, the furniture in the rooms is modern and the cleaning service is consistently thorough, ensuring rooms remain immaculate. The location of the hotel and its ease of parking are added benefits that guests appreciate. The triple rooms, in particular, received many compliments for their size and comfort.

On the downside, some guests had issues with maintenance in their rooms, citing damp stains, worn furniture, defective air conditioning and small closets. Noise also posed a problem for some with thin walls allowing sounds to carry. The temperature control did not always function as expected, leading to some rooms being too cold. There were also occasional reports of rooms smelling of smoke and small defects like missing bathroom towels or inadequate wardrobe space.

Overall, while the hotel offers spacious, clean and generally comfortable rooms with excellent bathroom facilities, there are areas that require maintenance and improvement to enhance guest experience fully.

Beds
Hotel SB Express Madrid Norte receives mixed feedback regarding its beds. Many guests have praised the beds as comfortable, highlighting their positive experience with terms like 'comfortable beds', 'very comfortable bed' and 'excellent bed'. Guests also note that the hotel provides decent beds and pillows, which contribute to a good night's sleep.

However, there are recurring issues with bed configuration and comfort levels. Several guests reported booking a double bed but being given two single beds pushed together, which detracted from the overall experience. Some reviews mention that the beds were too firm, leading to discomfort and a poor night's sleep. There were specific mentions of uncomfortable beds with flat pillows and incidents where the beds were old and worn out.

Despite these issues, the overall impression of the beds at Hotel SB Express Madrid Norte leans towards being comfortable, though there is room for improvement in terms of bed configurations and addressing firmness concerns.

Cleanliness
Hotel SB Express Madrid Norte stands out for its notable cleanliness. Guests repeatedly highlight how clean and organized the entire hotel is with particular praise for the immaculate rooms. Many reviews emphasize the high quality of the housekeeping services, describing the rooms as very clean and comfortable. The overall hotel environment, including the reception area, maintains a tidy and orderly appearance.

Visitors appreciate the modern and well-maintained facilities with several noting that the hotel's cleanliness contributes significantly to a pleasant stay. The hotel is consistently described as spotless and in excellent condition, which markedly enhances the guest experience. Though there are occasional mentions of minor lapses in cleaning, these are notably outliers compared to the predominantly positive feedback.

Overall, Hotel SB Express Madrid Norte successfully meets high standards of cleanliness and provides a clean, comfortable and well-kept environment for its guests.

Staff
Hotel SB Express Madrid Norte has garnered a lot of positive feedback for its staff. Guests frequently mention the team's friendly and attentive demeanor, highlighting their dedication to providing exceptional service. The reception area, run by efficient and pleasant personnel, including staff members like Alex, Dani, Ariadna and Sonia, stands out for its professionalism and willingness to assist with any queries or issues.

The hotel staff is noted for their ability to handle various guest needs promptly, from solving problems to accommodating specific requests, making guests feel valued and at home. Their emphasis on kindness and helpfulness provides a warm and welcoming atmosphere. Moreover, the staff’s readiness to offer advice and ensure a smooth stay is consistently praised.

Guests appreciate the attentive and supportive treatment they receive, whether it's managing luggage, addressing noise concerns or facilitating late check-outs. In summary, the staff’s exceptional service and professional handling of guests' requirements play a pivotal role in making stays at Hotel SB Express Madrid Norte enjoyable and stress-free.

Wi-Fi
Guests of Hotel SB Express Madrid Norte provided mixed feedback about the hotel's wifi. While some guests noted poor connectivity and issues with internet access, particularly for iPhone users, others did not report any wifi problems. Despite the inconsistent wifi service, guests praised the hotel for its complete and satisfying breakfast offerings and the presence of a deluxe TV in the rooms.

Parking
Hotel SB Express Madrid Norte receives praise for its convenient and ample parking options. Guests frequently highlight the ease of finding parking on the street near the hotel, often mentioning that it's possible to park right at the door without any issues. The surrounding area generally offers plenty of free parking spaces, ensuring visitors rarely have trouble finding a spot. Additionally, there is complimentary parking available nearby, reinforcing the hotel's appeal for those traveling by car.

While some reviews note the availability of garage parking, a few guests mention the parking fees as excessive. However, even with these minor concerns, the overall sentiment remains positive, as many find the parking situation advantageous and ideal for their needs. The secure hotel parking, availability of numerous spaces and the added convenience of street parking contribute to the hotel's reputation as a practical choice for motorists.

3 Star
Hotel SB Express Madrid Norte offers a decent quality-price ratio, especially considering its well-located setting. Despite the higher prices typically associated with a three-star hotel, guests found it perfect for weekend getaways, appreciating its modern amenities. While some believe it could be improved with more effort, it generally aligns well with its three-star rating and, in some aspects, even surpasses several four-star accommodations. The hotel maintains good correspondence with guests, contributing to the overall positive experience despite the comparatively expensive rates.

Business
Hotel SB Express Madrid Norte has been well-received by business travelers for its practicality and affordability. Located in a quiet area, it offers a peaceful environment suitable for rest. Guests have found the business center facilities to be commendable and the overall experience aligns with what can be expected from a 4-star hotel. The hotel is described as clean, comfortable and appropriately priced for those on business trips. Its proximity to the subway is an added convenience, making it an accessible choice for professionals on the go.

Accessible
Hotel SB Express Madrid Norte receives positive feedback for its accessibility for guests with disabilities. Many reviews highlight that the hotel is very accessible and well-suited for both business travelers and tourists. The hotel's quiet atmosphere and well-maintained facilities are appreciated and rooms are conveniently located near each other. Additionally, its proximity to the metro adds to the convenience for guests. However, there were some mentions of accessibility issues during check-in. Overall, the hotel is viewed as a good choice for those seeking accessible accommodations in Madrid.


No, Hotel SB Express Madrid Norte doesn't have any pool.

No, a spa isn't available at Hotel SB Express Madrid Norte.

No, Hotel SB Express Madrid Norte doesn't allow dogs.

Yes, parking facilities are available at Hotel SB Express Madrid Norte.

No, Hotel SB Express Madrid Norte doesn't have a gym.

Location Show Map
More Options
  • Hotel in San Sebastian de los Reyes

  • 8.0 Very Good

  • From $66

  • Hotel in San Sebastian de los Reyes

  • 8.3 Very Good

  • From $71



6,973,814

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ