Hotel Silken Amara Plaza
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Summary of reviewsHotel Silken Amara Plaza in San Sebastián garners positive reviews across various aspects, providing an all-around pleasant stay for its guests. The hotel's location is particularly praised, situated in a serene neighborhood that offers a peaceful retreat while still being conveniently close to the city's main attractions like the Old Town, La Concha Beach and Anoeta Stadium. The locales around the hotel are scenic, easily accessible via a short, picturesque walk and well-connected by public transportation, making it an ideal choice for both walkers and those using public transport. The on-site parking facilities, including electric car chargers, further enhance convenience for motorists.
The breakfast at Hotel Silken Amara Plaza is a standout feature, receiving accolades for its high quality, variety and attentive service. The buffet offers a wide range of sweet and savory options, including fresh fruits, cakes and even champagne, though some guests consider the breakfast slightly pricey. Similarly, the hotel’s dining options are highly regarded for their delicious offerings and good value with the restaurant's tapas and healthy choices being particularly noted. Despite occasional service hiccups, the dining experience is generally deemed excellent.
In terms of accommodations, guests applaud the cleanliness, spaciousness and comfort of the rooms. The modern amenities, beautiful views and effective temperature control contribute to a restful stay. The overall cleanliness extends to the hotel’s common areas, reflecting meticulous housekeeping standards. While some minor issues such as occasional noise and size constraints in triple rooms are noted, they do not significantly detract from the overwhelmingly positive reception.
The staff at Hotel Silken Amara Plaza receive consistent praise for their friendliness, attentiveness and professionalism. The team’s warm and helpful demeanor, especially the reception staff offering valuable local tips, greatly enhances the guest experience and fosters a welcoming atmosphere.
Although the WiFi service at the hotel faces criticism for being intermittent and hard to connect, the presence of free and secure connection options does receive some acknowledgment from guests who managed to use it effectively. The gym, while valued, is noted as modest with some room for improvement.
Families find Hotel Silken Amara Plaza particularly accommodating with clean, spacious family rooms and thoughtful amenities for children. The strategic location and nearby attractions add to the hotel’s appeal for family vacations.
The beds are highly appreciated for their comfort with many guests commenting on the cozy, spacious bedding that contributes to a good night’s sleep. Some issues related to bed quality were noted but are relatively rare.
Overall, while there are some areas needing improvement, particularly in the perceived four-star rating and WiFi service, Hotel Silken Amara Plaza succeeds in delivering a comfortable, clean and well-located stay with exceptional staff service and high-quality dining options.
Categories
The breakfast at Hotel Silken Amara Plaza is a standout feature, receiving accolades for its high quality, variety and attentive service. The buffet offers a wide range of sweet and savory options, including fresh fruits, cakes and even champagne, though some guests consider the breakfast slightly pricey. Similarly, the hotel’s dining options are highly regarded for their delicious offerings and good value with the restaurant's tapas and healthy choices being particularly noted. Despite occasional service hiccups, the dining experience is generally deemed excellent.
In terms of accommodations, guests applaud the cleanliness, spaciousness and comfort of the rooms. The modern amenities, beautiful views and effective temperature control contribute to a restful stay. The overall cleanliness extends to the hotel’s common areas, reflecting meticulous housekeeping standards. While some minor issues such as occasional noise and size constraints in triple rooms are noted, they do not significantly detract from the overwhelmingly positive reception.
The staff at Hotel Silken Amara Plaza receive consistent praise for their friendliness, attentiveness and professionalism. The team’s warm and helpful demeanor, especially the reception staff offering valuable local tips, greatly enhances the guest experience and fosters a welcoming atmosphere.
Although the WiFi service at the hotel faces criticism for being intermittent and hard to connect, the presence of free and secure connection options does receive some acknowledgment from guests who managed to use it effectively. The gym, while valued, is noted as modest with some room for improvement.
Families find Hotel Silken Amara Plaza particularly accommodating with clean, spacious family rooms and thoughtful amenities for children. The strategic location and nearby attractions add to the hotel’s appeal for family vacations.
The beds are highly appreciated for their comfort with many guests commenting on the cozy, spacious bedding that contributes to a good night’s sleep. Some issues related to bed quality were noted but are relatively rare.
Overall, while there are some areas needing improvement, particularly in the perceived four-star rating and WiFi service, Hotel Silken Amara Plaza succeeds in delivering a comfortable, clean and well-located stay with exceptional staff service and high-quality dining options.
Romantic Hotel
This hotel offers modern and stylish accommodations with a central location. Its contemporary design and comfortable rooms make it a pleasant choice for a romantic stay.
Business Hotel
The hotel offers 500 square meters of modular public rooms that can accommodate up to 500 people. They offer external telephone lines, a public address system, and audiovisual equipment. The hotel has a business center and meeting rooms.
Hotel with Parking
This hotel in San Sebastián provides parking and is known for its modern facilities and central location. The availability of parking enhances its appeal for both business and leisure travelers.
EV charging stations
Accessible Hotel
This hotel provides 6 adapted rooms with 80cm clear door width, zero-entry showers with support rails and movable stools, and accessible washbasins and lavatories with support rails. It also has marked disabled parking spaces and barrier-free routes from the car park.
4-Star Hotel
Located near the city center, this hotel offers modern and comfortable accommodations. Its convenient location and excellent amenities make it a great base for exploring San Sebastian.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Guest Reviews
Hotel Silken Amara Plaza offers a prime location for those looking to explore San Sebastián conveniently. Nestled in a peaceful neighborhood with excellent connectivity, guests reported that the city's main attractions, including the Old Town, La Concha Beach and the Anoeta Stadium, are all within walking distance—typically a 15-20 minute scenic walk along the river. For those who prefer not to walk, the hotel is well-served by public transportation, offering easy and quick access to various parts of the city with bus stops located just around the corner.
Motorists will appreciate the hotel's accessibility from major highways and the parking facilities available on-site, including electric car chargers. While some guests mentioned that the hotel is not situated in the immediate city center, most found the short distance manageable and highlighted the tranquility of the location as a significant advantage. Nearby, visitors can enjoy the peace and quiet, charming riverside promenades and a variety of dining and shopping options.
The area around the hotel is described as serene and not overly touristy, providing a comfortable retreat after a day of sightseeing. Guests also praised the cleanliness, the comfort of the rooms and the friendly and professional staff, which altogether created a pleasant and relaxing environment. Despite being a bit removed from the hustle and bustle, the hotel’s strategic location ensures that San Sebastián's vibrant center is still easily accessible, making it an excellent choice for travelers seeking both convenience and comfort.
The breakfast offerings at Hotel Silken Amara Plaza receive widespread praise for their quality and variety. Guests frequently describe the breakfast as excellent, very good and remarkable. The buffet breakfast is highlighted for being complete and well-kept, providing a wide selection of both sweet and savory items. Fresh fruits, cakes and cappuccino are particularly noted. The breakfast service is often lauded as one of the best with attentive and friendly staff enhancing the experience.
However, several reviews also criticize the high cost of breakfast, arguing that it is expensive for what is offered. Despite this, many guests feel that the quality and abundance of the food justify the price. The breakfast buffet is seen as plentiful and very complete with numerous options to suit all tastes, from fresh fruits to savory dishes and even the inclusion of extravagant options like wine and champagne.
On the whole, though some improvements could be made—such as better coffee quality and a more expansive selection of vegetables—the general consensus is that the breakfast at Hotel Silken Amara Plaza is of high quality and diverse, making it a strong positive aspect of the guest experience.
Guests at Hotel Silken Amara Plaza consistently highlight the impressive dining options available, notably praising the delicious toast served at breakfast and the overall quality of the food in the restaurant. Many reviews emphasize the excellent and varied menu with healthy choices and delectable tapas particularly standing out. The restaurant's ambiance and good value for money are frequently noted and the convenience of the bar and restaurant within the hotel is a common theme. Despite a few criticisms regarding portion sizes and occasional service issues, the attentive and friendly staff often receive positive remarks. For those seeking a late meal, the hotel's bar and restaurant generally cater well into the evening, offering a convenient and satisfying dining experience. Overall, the hotel's dining options are well-regarded for their taste, variety and service.
Hotel Silken Amara Plaza offers a blend of comfort and functionality in its rooms, ensuring a pleasant stay for guests. The rooms stand out for their cleanliness, spaciousness and modern amenities. Many reviews highlight the rooms as well-equipped, comfortable and aesthetically pleasing with large windows providing beautiful views, particularly of the river. Guests appreciated the spacious bathrooms and found the beds to be extremely comfortable, contributing to a restful stay.
Despite some minor issues, such as occasional noise and small size for triple rooms, the overall consensus is positive, emphasizing the large, spotless rooms that are well-maintained and tastefully decorated. The functional design and modern facilities, including ample natural light and effective temperature control, add to the comfort. Special mentions include the superb suites on higher floors, offering expansive views and additional amenities like terraces.
Conveniently located, the hotel allows for a pleasant 15-minute walk to the old town, making it an excellent choice for guests seeking both tranquility and accessibility. The friendly and professional staff further enhance the experience, ensuring that the rooms and overall hotel facilities meet high standards of hospitality and service.
Hotel Silken Amara Plaza receives consistent praise for the comfort of its beds, often described as very comfortable, large and spacious. Guests have highlighted the superb quality of the bedding which features crisp textiles and soft sheets, contributing to an overall sense of coziness. Many have noted the mattresses and pillows are very comfortable, making for a restful sleep experience. Some beds are described as enormous and fantastically large, perfect for those who appreciate plenty of space.
However, a few reviewers mentioned instances of discomfort, such as beds being old, squeaky or unstable and some guests encountered uncomfortable pillows. Nevertheless, the overwhelming sentiment leans towards a comfortable, clean and inviting sleeping arrangement, consistent with high standards of hospitality. Soft towels and high-quality sheets add to the luxurious feel, ensuring guests enjoy a pleasant stay focused on relaxation and comfort.
Hotel Silken Amara Plaza stands out for its commendable cleanliness standards, frequently highlighted by guests. Rooms and bathrooms are reported as very clean, spotless and well maintained, showcasing excellent room cleaning services. The hotel’s modern, spacious setup adds to its appeal for those prioritizing hygiene. Many rooms were described as clean and comfortable with meticulous cleaning routines ensuring a neat environment. Common areas and facilities reflect a similar level of cleanliness, maintaining high standards throughout the premises.
However, a few reviews pinpoint areas needing improvement, such as occasional dust in corners, late cleaning services and isolated incidents of missed spots in showers and sinks. Despite these, the overall sentiment remains positive with most guests praising the hotel’s emphasis on cleanliness and comfort. The consistent cleanliness, coupled with functional, modern rooms, makes it a reliable choice for travelers seeking a tidy and comfortable stay.
Hotel Silken Amara Plaza receives notable praise for its staff with recurrent positive remarks about their friendliness, attentiveness and professionalism. Visitors consistently highlight the warm and welcoming nature of the team, often mentioning that staff members are not only polite but also exceptionally helpful. The reception staff, in particular, stands out for their willingness to offer detailed explanations and local tips, making guests feel immediately at home. The personnel in the cafeteria and breakfast areas are equally esteemed, often described as lovely, attentive and professional.
Moreover, the hotel staff is commended for their efficiency and the high level of service provided, showing great attention to detail and a proactive approach in addressing guests' needs and concerns. This exemplary service extends across the hotel's various departments, from reception to housekeeping, making a significant impression on guests. While there are a few isolated mentions of less favorable experiences, the overwhelming consensus is of a deeply personable and capable team contributing to a highly pleasant stay.
The reviews of the Hotel Silken Amara Plaza highlight both strengths and significant challenges when it comes to their WiFi service. On the positive side, some guests have found the WiFi connection to be very good with a few mentioning it was fast and secure. Complimentary WiFi access is provided, which is always a plus for travelers looking to stay connected on the go.
However, the overall feedback on the WiFi is largely negative. Multiple guests reported that the connection was poor, intermittent and at times, entirely inaccessible. Issues such as cumbersome and complicated systems to connect, limited device usage and weak signals were commonly cited. Specific complaints included being unable to connect despite informing hotel service multiple times and the WiFi dropping out frequently.
In summary, while there are occasional positive remarks about the WiFi at Hotel Silken Amara Plaza, the majority of the feedback points to significant issues that might make staying connected more of a hassle than a convenience for many guests.
Hotel Silken Amara Plaza offers a range of amenities, including a gym that receives mixed reviews from guests. While some visitors appreciate the facility and highlight its positive aspects, others feel that it is somewhat cramped and could benefit from further improvement to be more comprehensive. Guests enjoy the presence of a gym alongside other wellness options, including a health bar that is mentioned positively. Despite some reviews noting the absence of a gym or finding it too small, the overall sentiment suggests that the gym, though modest, is a valued feature of the hotel.
Hotel Silken Amara Plaza offers convenient and accessible parking options with an underground garage located directly beneath the hotel. The parking facilities are described as spacious, comfortable and well-equipped, including reserved spaces specifically for hotel guests and direct elevator access to the hotel. Despite the convenience and quality of the parking amenities, many guests express concerns about the cost, noting that parking is not included in the room price and typically costs around 20 euros per day. While some reviews mention the parking spaces are a bit narrow and the pricing is high, overall, the parking experience is positively highlighted for its convenience and ease of access.
Hotel Silken Amara Plaza offers convenient amenities for electric vehicle owners with parking facilities that include multiple charging options. Guests appreciate the availability of EV charging stations, mentioning specifically that there are chargers suitable for Tesla vehicles. The hotel’s garage features both free and paid electric chargers, providing flexibility for various needs. Visitors find it beneficial to have these services on-site, allowing them to recharge their cars easily during their stay.
Hotel Silken Amara Plaza in San Sebastián stands out as an excellent choice for families traveling with children. Many reviews highlighted the spacious and clean family rooms, which comfortably accommodate families, whether they are three members or more. The family-friendly atmosphere is complemented by thoughtful amenities such as cribs and a well-functioning air conditioner in some rooms, ensuring a comfortable stay even with a baby.
The hotel's strategic location is another plus, being within walking distance to the old town and having a nearby playground, making it convenient for family activities. Guests noted the cleanliness of the hotel and appreciated the accessible underground parking and charging facilities.
Breakfast at the hotel received mixed comments. While many enjoyed the good quality and variety provided by the buffet, a few mentioned that it might be somewhat pricey for a family. Nonetheless, the overall dining experience is positive with many praising the incredible buffet breakfast.
Although there were minor inconveniences, such as occasional issues with room equipment and noise from other guests, the hotel's welcoming atmosphere and ideal facilities for families generally overweighed these negatives. Hotel Silken Amara Plaza clearly offers a pleasant and accommodating environment for a family vacation in San Sebastián.
Hotel Silken Amara Plaza, while classified as a four-star establishment, appears to struggle in meeting the expectations typically associated with its rating. Many guests felt the hotel did not live up to four-star standards with several reviews suggesting it was closer to a two or three-star experience. The quality of facilities and overall service levels were frequently mentioned as areas needing improvement, particularly the condition and size of the rooms and the lack of amenities such as complimentary coffee and tea.
Guests frequently noted that the finishes, especially in the bathrooms, were subpar for a four-star hotel. Maintenance and upkeep were also highlighted as areas of concern with indications that some renovations and better attention to detail are necessary.
On a more positive note, the hotel does have some redeeming qualities. The rooms were described by some as spacious and beautiful, offering functionality and comfort despite the overall perceived shortcomings. The hotel's price-performance ratio received mixed reviews with some finding it acceptable as an affordable option for a four-star hotel.
Overall, the consensus suggests that while the Hotel Silken Amara Plaza has certain strengths, particularly in room comfort and affordability, it falls short in several key areas that prevent it from fully meeting the four-star expectations of its guests.
Hotel Silken Amara Plaza has garnered positive feedback from business travelers for its strategic location, making it an ideal choice for those on business trips. Conveniently situated near the city center and the Deusto Business School, it offers easy access to work-related destinations. Guests have praised its functional and comfortable spaces, equipped with all necessary facilities for productive work, including rooms with tables suitable for collaborative tasks.
The hotel's staff has received commendations for their efficiency and attentiveness, ensuring a smooth and pleasant stay. Notably, the hotel demonstrated flexibility by accommodating early breakfast requests for guests attending early events, reflecting their commitment to guest convenience.
Despite a few mentions of dated decor, the overall experience at Hotel Silken Amara Plaza remains highly satisfactory, especially for business purposes. Its good value for money further enhances its appeal with a quality-price ratio that is appreciated by many. Such positive attributes establish the hotel as a reliable option for business travelers seeking a comfortable and functional stay in a well-positioned location.
Hotel Silken Amara Plaza is highly regarded for its accessibility to guests with disabilities. The hotel's facilities are consistently noted as easily accessible, including clear access from the parking area through hotel elevators, ensuring that every floor can be reached with ease. Parking is convenient and directly connected to the hotel, making arrival and departure seamless. The rooms offer wheelchair-accessible bathrooms, which cater to the needs of guests requiring such features.
The hotel's location is another highlight, being centrally located and within walking distance to key areas with easy options for taxi services at a reasonable cost. Proximity to the train station and the city center adds to the convenience, making it an excellent base for exploration.
Guests also mention the availability of a very good breakfast and acknowledge the hotel for offering good accommodation with excellent value, despite a few noting difficulties accessing the reception area. Overall, Hotel Silken Amara Plaza provides a well-rounded and accessible experience for travelers with disabilities.
Hotel Silken Amara Plaza in San Sebastian offers a romantic atmosphere perfect for couples looking for a getaway. Many guests highlight the hotel's great location and the views from the rooms are consistently described as amazing. The suites are noted for being beautiful, spacious and equipped with cozy amenities. Most travelers enjoyed a good experience and found the rooms to be a wonder of comfort and coziness. However, some guests did encounter issues with bed arrangements, specifically mentioning difficulties in getting a king bed for a romantic trip, which may detract from the experience for those expecting a honeymoon-like setting. Despite these hiccups, the hotel generally provides a charming escape for those in pursuit of romance.
Location Show Map
Location
Motorists will appreciate the hotel's accessibility from major highways and the parking facilities available on-site, including electric car chargers. While some guests mentioned that the hotel is not situated in the immediate city center, most found the short distance manageable and highlighted the tranquility of the location as a significant advantage. Nearby, visitors can enjoy the peace and quiet, charming riverside promenades and a variety of dining and shopping options.
The area around the hotel is described as serene and not overly touristy, providing a comfortable retreat after a day of sightseeing. Guests also praised the cleanliness, the comfort of the rooms and the friendly and professional staff, which altogether created a pleasant and relaxing environment. Despite being a bit removed from the hustle and bustle, the hotel’s strategic location ensures that San Sebastián's vibrant center is still easily accessible, making it an excellent choice for travelers seeking both convenience and comfort.
Breakfast
However, several reviews also criticize the high cost of breakfast, arguing that it is expensive for what is offered. Despite this, many guests feel that the quality and abundance of the food justify the price. The breakfast buffet is seen as plentiful and very complete with numerous options to suit all tastes, from fresh fruits to savory dishes and even the inclusion of extravagant options like wine and champagne.
On the whole, though some improvements could be made—such as better coffee quality and a more expansive selection of vegetables—the general consensus is that the breakfast at Hotel Silken Amara Plaza is of high quality and diverse, making it a strong positive aspect of the guest experience.
Dinner
Rooms
Despite some minor issues, such as occasional noise and small size for triple rooms, the overall consensus is positive, emphasizing the large, spotless rooms that are well-maintained and tastefully decorated. The functional design and modern facilities, including ample natural light and effective temperature control, add to the comfort. Special mentions include the superb suites on higher floors, offering expansive views and additional amenities like terraces.
Conveniently located, the hotel allows for a pleasant 15-minute walk to the old town, making it an excellent choice for guests seeking both tranquility and accessibility. The friendly and professional staff further enhance the experience, ensuring that the rooms and overall hotel facilities meet high standards of hospitality and service.
Beds
However, a few reviewers mentioned instances of discomfort, such as beds being old, squeaky or unstable and some guests encountered uncomfortable pillows. Nevertheless, the overwhelming sentiment leans towards a comfortable, clean and inviting sleeping arrangement, consistent with high standards of hospitality. Soft towels and high-quality sheets add to the luxurious feel, ensuring guests enjoy a pleasant stay focused on relaxation and comfort.
Cleanliness
However, a few reviews pinpoint areas needing improvement, such as occasional dust in corners, late cleaning services and isolated incidents of missed spots in showers and sinks. Despite these, the overall sentiment remains positive with most guests praising the hotel’s emphasis on cleanliness and comfort. The consistent cleanliness, coupled with functional, modern rooms, makes it a reliable choice for travelers seeking a tidy and comfortable stay.
Staff
Moreover, the hotel staff is commended for their efficiency and the high level of service provided, showing great attention to detail and a proactive approach in addressing guests' needs and concerns. This exemplary service extends across the hotel's various departments, from reception to housekeeping, making a significant impression on guests. While there are a few isolated mentions of less favorable experiences, the overwhelming consensus is of a deeply personable and capable team contributing to a highly pleasant stay.
Wi-Fi
However, the overall feedback on the WiFi is largely negative. Multiple guests reported that the connection was poor, intermittent and at times, entirely inaccessible. Issues such as cumbersome and complicated systems to connect, limited device usage and weak signals were commonly cited. Specific complaints included being unable to connect despite informing hotel service multiple times and the WiFi dropping out frequently.
In summary, while there are occasional positive remarks about the WiFi at Hotel Silken Amara Plaza, the majority of the feedback points to significant issues that might make staying connected more of a hassle than a convenience for many guests.
Gym
Parking
EV charging stations
Family
The hotel's strategic location is another plus, being within walking distance to the old town and having a nearby playground, making it convenient for family activities. Guests noted the cleanliness of the hotel and appreciated the accessible underground parking and charging facilities.
Breakfast at the hotel received mixed comments. While many enjoyed the good quality and variety provided by the buffet, a few mentioned that it might be somewhat pricey for a family. Nonetheless, the overall dining experience is positive with many praising the incredible buffet breakfast.
Although there were minor inconveniences, such as occasional issues with room equipment and noise from other guests, the hotel's welcoming atmosphere and ideal facilities for families generally overweighed these negatives. Hotel Silken Amara Plaza clearly offers a pleasant and accommodating environment for a family vacation in San Sebastián.
4 Star
Guests frequently noted that the finishes, especially in the bathrooms, were subpar for a four-star hotel. Maintenance and upkeep were also highlighted as areas of concern with indications that some renovations and better attention to detail are necessary.
On a more positive note, the hotel does have some redeeming qualities. The rooms were described by some as spacious and beautiful, offering functionality and comfort despite the overall perceived shortcomings. The hotel's price-performance ratio received mixed reviews with some finding it acceptable as an affordable option for a four-star hotel.
Overall, the consensus suggests that while the Hotel Silken Amara Plaza has certain strengths, particularly in room comfort and affordability, it falls short in several key areas that prevent it from fully meeting the four-star expectations of its guests.
Business
The hotel's staff has received commendations for their efficiency and attentiveness, ensuring a smooth and pleasant stay. Notably, the hotel demonstrated flexibility by accommodating early breakfast requests for guests attending early events, reflecting their commitment to guest convenience.
Despite a few mentions of dated decor, the overall experience at Hotel Silken Amara Plaza remains highly satisfactory, especially for business purposes. Its good value for money further enhances its appeal with a quality-price ratio that is appreciated by many. Such positive attributes establish the hotel as a reliable option for business travelers seeking a comfortable and functional stay in a well-positioned location.
Accessible
The hotel's location is another highlight, being centrally located and within walking distance to key areas with easy options for taxi services at a reasonable cost. Proximity to the train station and the city center adds to the convenience, making it an excellent base for exploration.
Guests also mention the availability of a very good breakfast and acknowledge the hotel for offering good accommodation with excellent value, despite a few noting difficulties accessing the reception area. Overall, Hotel Silken Amara Plaza provides a well-rounded and accessible experience for travelers with disabilities.
Romantic
No, Hotel Silken Amara Plaza doesn't have any pool.
No, a spa isn't available at Hotel Silken Amara Plaza.
No, Hotel Silken Amara Plaza doesn't allow dogs.
Yes, parking facilities are available at Hotel Silken Amara Plaza.
Yes, Hotel Silken Amara Plaza has a gym.
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