Holiday Inn Express Richmond Airport by IHG
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Summary of reviewsHoliday Inn Express Richmond Airport by IHG consistently earns positive reviews for its excellent location, especially for travelers looking to stay near the Richmond airport. Guests appreciate the convenient proximity to both the airport and a variety of dining options, alongside an efficient shuttle service that simplifies transfers. Safety is a noted priority, with visible police presence adding to the secure environment. The hotel is also commended for its cleanliness and comfort, particularly its comfortable beds.
The breakfast offerings are frequently described as amazing, with guests praising the variety and quality of the morning meal. The well-stocked breakfast area and availability of warm options make for an enjoyable start to the day. Moreover, the friendly and helpful staff, particularly those involved with breakfast service, enhance the overall morning atmosphere.
Rooms are spacious and clean, receiving high marks from guests for their impressive size and modern decor. Features such as comfortable couches and king-size beds contribute to a relaxing stay, complemented by the consistently maintained cleanliness of both bedrooms and bathrooms. Despite minor issues like the absence of sheets for sofa beds or occasional technical glitches, the overwhelmingly positive feedback on room comfort and ambiance remains.
Cleanliness is a standout feature at the hotel, with both public and private areas maintained to a high standard. Visitors note the fresh sheets and towels, along with a clean scent greeting them upon arrival. The attention to maintaining the property, coupled with high-quality personal care products, ensures a restful experience.
Notably, the exceptional staff is a highlight for many reviewers. Described as super-friendly and accommodating, the team goes above and beyond to meet guests' needs, from having room keys ready upon arrival to handling late-night requests seamlessly. Particular praise is given to the front desk staff, including Miss Chelsea, for their helpfulness and welcoming demeanor. The staff's efforts greatly contribute to a comfortable, enjoyable stay, leaving a lasting impression on guests.
Overall, the Holiday Inn Express Richmond Airport by IHG stands out for its dedication to guest satisfaction through convenience, comfort, and exceptional service, making it an ideal choice for travelers seeking a reliable and pleasant stay near the airport.
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The breakfast offerings are frequently described as amazing, with guests praising the variety and quality of the morning meal. The well-stocked breakfast area and availability of warm options make for an enjoyable start to the day. Moreover, the friendly and helpful staff, particularly those involved with breakfast service, enhance the overall morning atmosphere.
Rooms are spacious and clean, receiving high marks from guests for their impressive size and modern decor. Features such as comfortable couches and king-size beds contribute to a relaxing stay, complemented by the consistently maintained cleanliness of both bedrooms and bathrooms. Despite minor issues like the absence of sheets for sofa beds or occasional technical glitches, the overwhelmingly positive feedback on room comfort and ambiance remains.
Cleanliness is a standout feature at the hotel, with both public and private areas maintained to a high standard. Visitors note the fresh sheets and towels, along with a clean scent greeting them upon arrival. The attention to maintaining the property, coupled with high-quality personal care products, ensures a restful experience.
Notably, the exceptional staff is a highlight for many reviewers. Described as super-friendly and accommodating, the team goes above and beyond to meet guests' needs, from having room keys ready upon arrival to handling late-night requests seamlessly. Particular praise is given to the front desk staff, including Miss Chelsea, for their helpfulness and welcoming demeanor. The staff's efforts greatly contribute to a comfortable, enjoyable stay, leaving a lasting impression on guests.
Overall, the Holiday Inn Express Richmond Airport by IHG stands out for its dedication to guest satisfaction through convenience, comfort, and exceptional service, making it an ideal choice for travelers seeking a reliable and pleasant stay near the airport.
Business Hotel
This hotel offers a 24-hour business center and complimentary shuttle service to the airport. There are meeting rooms and conference space available. Complimentary wired internet access is available.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express Richmond Airport by IHG is highly praised for its convenient location, especially for travelers looking to stay near the Richmond airport. Guests appreciate the hotel's proximity to the airport, noting the excellent shuttle service that offers easy transfers. The location is ideal for those making a quick overnight stop while traveling south, with close proximity to various dining options, including a nearby Wawa for those familiar with the popular convenience store. Safety appears to be a priority, with reassuring mentions of police presence ensuring a secure environment. In addition to its strategic location, the hotel receives positive remarks for its cleanliness and comfort. Guests find the beds particularly comfortable, and the breakfast offerings are noted for their taste and variety. The friendly and accommodating staff add to the overall positive experience, making it a reliable choice for those seeking comfort and convenience close to the airport.
Holiday Inn Express Richmond Airport by IHG is known for offering a satisfying breakfast experience to its guests. Reviewers frequently use terms like amazing, great, and outstanding to describe the morning meal, highlighting the variety and quality available. Many guests appreciate the well-stocked and maintained breakfast area, ensuring a seamless start to their day. The presence of warm options adds an extra layer of comfort, making it comparable to, if not better than, breakfasts offered by similar hotels. Guests also note the availability of a tasty spread, with plenty of choices to cater to diverse preferences.
In addition to the delightful breakfast, the hotel provides convenient amenities such as free parking and transportation services, enhancing the overall stay experience. The hotel staff, particularly those involved with breakfast service, receive positive mentions for their outstanding and helpful service, contributing to the pleasant morning atmosphere. Guests also commend the hotel for its comfortable sleeping arrangements, clean facilities, and quiet environment, ensuring a restful night's sleep to complement the energizing breakfast. Overall, the Holiday Inn Express Richmond Airport by IHG is a solid choice for travelers seeking a reliable morning meal paired with welcoming service.
Holiday Inn Express Richmond Airport by IHG offers spacious and clean rooms that are well-received by guests. Many reviews highlight the impressive size of the rooms, providing ample space for suitcases, with some even featuring comfortable couches alongside king-size beds. Guests frequently praise the cleanliness, noting that both the bedrooms and bathrooms are consistently well-maintained. The comfort of the beds and pillows is often mentioned, ensuring a restful night's sleep.
The overall ambiance of the rooms is appreciated, with an updated layout and decor contributing to a pleasant stay. Specific rooms, such as Room 301, have garnered favorable attention for their accommodating features. While the majority of feedback is positive, a few minor issues were noted, including the absence of sheets for the sofa bed and occasional technical glitches, such as non-functional telephones and window shades needing attention.
Despite these minor drawbacks, the welcoming demeanor of the staff and the comfortable environment make this hotel a solid choice for travelers seeking a relaxed and convenient stay near the Richmond airport.
Holiday Inn Express Richmond Airport by IHG consistently impresses guests with its focus on cleanliness and comfort. Many reviewers commented on the hotel's modern and inviting atmosphere, highlighting the pristine condition of both the public areas and the rooms. Although the property is older, it appears to be well-maintained with sheets and towels looking fresh, and a notable clean scent greeting guests upon arrival. The rooms are described as super clean, quiet, and equipped with high-quality personal care products, ensuring a restful experience. Guests praised not only the cleanliness of the hotel but also the friendly, accommodating staff who contributed to making stays memorable. Breakfast offerings were deemed tasty with a good variety of choices, adding to the pleasant experience. While there were occasional mentions of carpet stains and a musty smell, overall, Holiday Inn Express Richmond Airport by IHG stands out for its dedication to cleanliness and guest satisfaction.
Holiday Inn Express Richmond Airport by IHG receives high praise for its exceptional staff. The team is frequently described as super-friendly, accommodating, and polite, consistently going the extra mile to meet guests' needs. Their welcoming nature is evident, whether it's having room keys ready upon arrival or accommodating late-night requests due to flight delays. Guests particularly appreciate the front desk staff, with particular mentions of Miss Chelsea for being extremely helpful and knowledgeable. The guest service representatives excel at providing thorough information about Wi-Fi, breakfast, and amenities, making the check-in process seamless and reassuring. Overall, the attentive and pleasant demeanor of the staff contributes significantly to a comfortable and enjoyable stay, with efforts made to ensure guests feel truly welcome.
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Location
Breakfast
In addition to the delightful breakfast, the hotel provides convenient amenities such as free parking and transportation services, enhancing the overall stay experience. The hotel staff, particularly those involved with breakfast service, receive positive mentions for their outstanding and helpful service, contributing to the pleasant morning atmosphere. Guests also commend the hotel for its comfortable sleeping arrangements, clean facilities, and quiet environment, ensuring a restful night's sleep to complement the energizing breakfast. Overall, the Holiday Inn Express Richmond Airport by IHG is a solid choice for travelers seeking a reliable morning meal paired with welcoming service.
Rooms
The overall ambiance of the rooms is appreciated, with an updated layout and decor contributing to a pleasant stay. Specific rooms, such as Room 301, have garnered favorable attention for their accommodating features. While the majority of feedback is positive, a few minor issues were noted, including the absence of sheets for the sofa bed and occasional technical glitches, such as non-functional telephones and window shades needing attention.
Despite these minor drawbacks, the welcoming demeanor of the staff and the comfortable environment make this hotel a solid choice for travelers seeking a relaxed and convenient stay near the Richmond airport.
Cleanliness
Staff
Yes, Holiday Inn Express Richmond Airport by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Richmond Airport by IHG.
No, Holiday Inn Express Richmond Airport by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Richmond Airport by IHG.
Yes, Holiday Inn Express Richmond Airport by IHG has a gym.
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