Microtel Inn & Suites by Wyndham
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMicrotel Inn & Suites by Wyndham offers a strategic location that appeals to travelers, particularly for its proximity to RIC Airport and the convenience of nearby eateries. This accessibility makes it a favored choice for both brief and extended stays, especially among budget-conscious visitors. The hassle-free parking and easy reachability further boost its attractiveness.
However, the breakfast service at the hotel has room for improvement. Many guests found the selection limited and the area often untidy and understocked. The breakfast hours also appeared insufficient for latecomers, leading to frequent complaints despite the occasional appreciation for the presence of hot food.
Room reviews present a mixed picture; some guests found the rooms spacious and comfortable, but there were significant concerns about cleanliness and maintenance. Reports of dirty linens, unpleasant odors and visible signs of wear and tear, such as cracked ceilings and stained showers, were common. Pests like roaches and ants were also mentioned, thus indicating a pressing need for better upkeep and housekeeping services.
Cleanliness issues extended beyond the rooms to the common areas, including hallways and the breakfast area, which were frequently noted for unpleasant smells and uncleanliness. The bathrooms were often described as poorly maintained with dirty floors and fixtures in disrepair. The overall feedback underscores a general need for enhanced cleaning standards and maintenance efforts throughout the hotel.
Staff reviews were varied; many guests appreciated the friendly and accommodating demeanor of the team, particularly noting the helpfulness of the management. However, contrasting experiences highlighted instances of rudeness and lack of assistance from some staff members, particularly at the front desk, indicating that guest service quality may be inconsistent.
Bed quality reviews were mixed as well. Some guests found the beds comfortable and clean, but others reported issues such as stained bedding, burn holes and even bugs. Comfort levels appeared to vary greatly with some guests experiencing dissatisfaction with the overall sleeping arrangements.
In summary, while Microtel Inn & Suites by Wyndham has its advantages in terms of location and budget-friendly pricing, areas such as breakfast service, room cleanliness, overall maintenance and staff service require significant improvements to enhance the guest experience and address the various concerns raised.
Categories
However, the breakfast service at the hotel has room for improvement. Many guests found the selection limited and the area often untidy and understocked. The breakfast hours also appeared insufficient for latecomers, leading to frequent complaints despite the occasional appreciation for the presence of hot food.
Room reviews present a mixed picture; some guests found the rooms spacious and comfortable, but there were significant concerns about cleanliness and maintenance. Reports of dirty linens, unpleasant odors and visible signs of wear and tear, such as cracked ceilings and stained showers, were common. Pests like roaches and ants were also mentioned, thus indicating a pressing need for better upkeep and housekeeping services.
Cleanliness issues extended beyond the rooms to the common areas, including hallways and the breakfast area, which were frequently noted for unpleasant smells and uncleanliness. The bathrooms were often described as poorly maintained with dirty floors and fixtures in disrepair. The overall feedback underscores a general need for enhanced cleaning standards and maintenance efforts throughout the hotel.
Staff reviews were varied; many guests appreciated the friendly and accommodating demeanor of the team, particularly noting the helpfulness of the management. However, contrasting experiences highlighted instances of rudeness and lack of assistance from some staff members, particularly at the front desk, indicating that guest service quality may be inconsistent.
Bed quality reviews were mixed as well. Some guests found the beds comfortable and clean, but others reported issues such as stained bedding, burn holes and even bugs. Comfort levels appeared to vary greatly with some guests experiencing dissatisfaction with the overall sleeping arrangements.
In summary, while Microtel Inn & Suites by Wyndham has its advantages in terms of location and budget-friendly pricing, areas such as breakfast service, room cleanliness, overall maintenance and staff service require significant improvements to enhance the guest experience and address the various concerns raised.
Dog Friendly Hotel
As part of the Wyndham group, this hotel may provide pet-friendly options. It's recommended to check directly with the hotel for specific pet policies and fees.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Microtel Inn & Suites by Wyndham boasts a highly convenient location, making it a popular choice among travelers, particularly those needing proximity to the airport. Many guests commend its accessibility to RIC airport, highlighting it as a major advantage. The ease of reaching the hotel and the availability of parking adds to its appeal, making it suitable for both quick transits and longer stays.
The area around the hotel is generally described as nice with several eateries nearby, providing additional convenience for guests. Despite some minor concerns about noise levels due to the airport's proximity, the overall sentiment suggests that the location effectively meets the needs of its visitors. Its combination of great location and reasonable pricing further enhances its attractiveness to budget-conscious travelers.
The breakfast experience at Microtel Inn & Suites by Wyndham appears to be a significant point of contention for many guests. The common complaints include a lack of variety with limited options such as waffles, muffins and bagels, often without spreads or butter. There are frequent mentions of the breakfast area being dirty and not well-maintained with some guests noting that the space was unstaffed and improperly stocked. Additionally, the breakfast service seems to close too early and items are often depleted well before the end of the breakfast hours, leaving latecomers without options. Although a few guests appreciated hot food being available, overall, the dissatisfaction with the breakfast seems prevalent, suggesting room for substantial improvements.
Microtel Inn & Suites by Wyndham presents a decidedly mixed experience when it comes to its rooms. Although some guests found the rooms to be roomy and comfortable and a few noted that their rooms were clean, the majority of reviews highlighted significant cleanliness and maintenance issues. Reports of dirty rooms, including unclean linen and towels, stained sheets and dirty floors, were common. Many reviews pointed out unpleasant smells in the rooms, including smoke and other odors. Some rooms had visible signs of disrepair, such as cracks in the ceiling, chipped and dirty showers and missing bathroom handles. Issues with pests, including roaches and ants, were mentioned in several reviews. Overall, while there were occasional positive comments about room size and general comfort, the consensus indicates a need for substantial improvements in cleanliness and upkeep.
The beds at Microtel Inn & Suites by Wyndham receive mixed reviews from guests. On the positive side, some visitors found the beds to be very comfortable and clean, describing them as pretty comfy and good. However, other reviews highlighted various issues. Some guests noted that the bedsheets and blankets had stains and even pubic hair, while others mentioned burn holes on the mattress cover and beds. Concerns about comfort were also raised with a few guests finding the beds very uncomfortable. Additionally, there were mentions of a terrible sofa bed and pillows that had bugs. Overall, while some guests were satisfied with the bed quality, significant concerns about cleanliness and comfort were also reported.
Microtel Inn & Suites by Wyndham has received numerous remarks regarding its cleanliness, painting a concerning picture for potential visitors. Many reviews mention that both rooms and common areas, such as the breakfast area and hallways, were notably dirty and had unpleasant smells, including those of dampness, cigarette smoke and even marijuana. Guests highlighted specifics like dirty linens, sheets with burn holes and unclean towels, some even with holes. The bathrooms, in particular, were cited for being in poor condition with dirty floors, tiles and air filters and some even found smashed bugs and residues of prior guests' use.
There were reports of rooms having cracks in ceilings, missing faucet handles and being sparse or outdated in decor. Additionally, pests such as roaches and fruit flies were mentioned, leading to further discomfort. The common observation of an overall need for maintenance was also prevalent with some guests finding non-functional bathroom lights and broken elevators.
Service from the staff also seemed lacking according to several reviews with some guests noting the absence of housekeeping services during their stay, rude behavior and insufficient toiletries. The general atmosphere was further tarnished by the mentioned noises late into the night, adding to the guests' dissatisfaction.
Despite the array of negative feedback, the hotel did receive a rare remark praising its cleanliness, indicating an inconsistent level of cleaning standards. However, the overwhelming consensus points toward a need for significant improvements in both cleanliness and overall guest experience at Microtel Inn & Suites by Wyndham.
The staff at Microtel Inn & Suites by Wyndham receive a mix of reviews from guests. Many visitors found the staff to be very friendly, attentive and accommodating. Positive experiences often mentioned the manager's friendliness and helpful nature, as well as the overall politeness and effort of the staff to make guests comfortable. Specific instances included staff being incredible and friendly with management being acceptable to requests.
However, contrasting opinions also surfaced with some guests experiencing rudeness and a lack of helpfulness from the staff. Reports mentioned encounters with unaccommodating, unpleasant and even confrontational behavior. Issues at the front desk were notable with guests describing staff as unhelpful and lacking in customer service skills. While the positive reviews highlight a generally welcoming and caring team, these mixed interactions suggest that service quality may vary significantly.
Location Show Map
Location
The area around the hotel is generally described as nice with several eateries nearby, providing additional convenience for guests. Despite some minor concerns about noise levels due to the airport's proximity, the overall sentiment suggests that the location effectively meets the needs of its visitors. Its combination of great location and reasonable pricing further enhances its attractiveness to budget-conscious travelers.
Breakfast
Rooms
Beds
Cleanliness
There were reports of rooms having cracks in ceilings, missing faucet handles and being sparse or outdated in decor. Additionally, pests such as roaches and fruit flies were mentioned, leading to further discomfort. The common observation of an overall need for maintenance was also prevalent with some guests finding non-functional bathroom lights and broken elevators.
Service from the staff also seemed lacking according to several reviews with some guests noting the absence of housekeeping services during their stay, rude behavior and insufficient toiletries. The general atmosphere was further tarnished by the mentioned noises late into the night, adding to the guests' dissatisfaction.
Despite the array of negative feedback, the hotel did receive a rare remark praising its cleanliness, indicating an inconsistent level of cleaning standards. However, the overwhelming consensus points toward a need for significant improvements in both cleanliness and overall guest experience at Microtel Inn & Suites by Wyndham.
Staff
However, contrasting opinions also surfaced with some guests experiencing rudeness and a lack of helpfulness from the staff. Reports mentioned encounters with unaccommodating, unpleasant and even confrontational behavior. Issues at the front desk were notable with guests describing staff as unhelpful and lacking in customer service skills. While the positive reviews highlight a generally welcoming and caring team, these mixed interactions suggest that service quality may vary significantly.
No, Microtel Inn & Suites by Wyndham doesn't have any pool.
No, a spa isn't available at Microtel Inn & Suites by Wyndham.
Yes, Microtel Inn & Suites by Wyndham welcomes dogs.
No, parking facilities aren't available at Microtel Inn & Suites by Wyndham.
Yes, Microtel Inn & Suites by Wyndham has a gym.
Location Show Map
More Options
