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Summary of reviewsHotel Valkarana Country Relais is a top-rated hotel located in a peaceful and secluded mountainous area by a beautiful lake, offering breathtaking views and a tranquil ambiance perfect for relaxation. The staff is friendly, welcoming and attentive, going above and beyond to ensure guests' comfort. The hotel features spacious and comfortable rooms that are well-equipped and cleaned daily, offering stunning views of the surrounding countryside. The breakfasts and dinners at the hotel's restaurant receive rave reviews for their variety, quality and tastiness with vegetarian options available upon request. The pool area is well-maintained, providing a serene atmosphere and a fantastic view of the lake. Guests appreciate the hotel's free WiFi, private parking and helpful staff who are fluent in English, French and Polish. Though some guests noted minor issues with the bedding and bathroom, overall, Hotel Valkarana Country Relais provides an excellent option for those seeking tranquility and a romantic hideaway in Sardinia. Show more
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Hotel with Parking
Located in Sant'Antonio di Gallura, this hotel offers parking. It is ideal for guests exploring the countryside.
Location of parking spaces:
At the basement(s).
Outdoors, not covered (inside the premises).
Cost of parking:Free
Should the guests notify you about reserving a parking space before checking in?Not necessarily
Answers last updated by Hotel Valkarana Country Relais
Small Hotel
Located in Sant'Antonio di Gallura, this country relais offers a peaceful retreat in a beautiful natural setting. The cozy atmosphere and focus on local charm make it an ideal choice.
Hotel where Extra Health & Safety Measures Have Been Taken
While specific details aren't provided in the given data, as a hotel it is more likely to have implemented standardized health and safety measures, such as enhanced cleaning protocols, social distancing guidelines in common areas, and readily available hand sanitizing stations, compared to smaller establishments.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP
ISO 9001:2015
Protocollo nazionale Accoglienza Sicura (Italy)
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes
Answers last updated by Hotel Valkarana Country Relais
Standard Double RoomThese rooms have a private entrance.
Please note that the en suite bathroom is ventilated, but it does not have a window.
Junior SuiteSpacious suite with separate living room offering a large terrace overlooking the lake.
Superior Double Room with Lake ViewThese rooms have a private entrance. They also feature a furnished terrace with lake views.
Deluxe Double Room with Lake ViewAccessed through a private entrance, these rooms have a private patio with lake views.
Classic Double RoomThese rooms have a partial lake view and are suitable for guests with reduced mobility.
Please specify preferred bed type when booking.
About Hotel Valkarana Country Relais
License: IT090085A1000F1863
Guest Reviews
9.1
Excellent
Location
If you're looking for a peaceful and stunning location for your next holiday, Hotel Valkarana Country Relais is the place to be. Located in the mountains, by a beautiful lake, guests are treated to breathtaking views and beautiful countryside surroundings. The hotel is a haven of peace, far away from the noisy city, making it perfect for relaxation. The staff is super friendly and welcoming, making guests feel instantly at home. While the hotel is in an isolated location, it is still accessible with Palau, Olbia and Port Cervo reachable within 45 minutes by car. Rooms are spacious and comfortable with some offering terraces boasting magnificent views of the lake. For those looking for a perfect place for a quiet and relaxed getaway, Hotel Valkarana Country Relais is definitely the place to go.
Breakfast
If you're looking for a breakfast that's both delicious and generous, then Hotel Valkarana Country Relais is the place to go. With a range of fresh and tasty options, including fruits, crostatas and even vegan choices, there's plenty to choose from. Whether you're a fan of buffets, self-service or simple petit déjeuners, you'll find something to suit your taste. And if you're looking to enjoy your meal with a view, you'll love the breakfasts on the terrace overlooking the lake. Overall, the breakfasts at Hotel Valkarana Country Relais get rave reviews with guests saying they were better than usual Italian breakfasts and some even calling them the best they had on their whole trip.
Dinner
If you're looking for great food at Hotel Valkarana Country Relais, you won't be disappointed. Guests rave about the dinner, describing it as "very good," "fantastic," and "great value." The menu offers a variety of options, including fish dishes that are "copious and refined." The restaurant is also praised for its quality with one guest calling it "excellent." Many reviewers also mention the beautiful surroundings and good wine selection. Vegetarian options are also available upon request. While some guests experienced issues with bugs in their glasses and plates, the majority of reviews are overwhelmingly positive. Overall, the dinner at Hotel Valkarana Country Relais seems to be a highlight of guests' stays with some even saying it's the best meal they've had during their trip.
Rooms
Hotel Valkarana Country Relais offers spacious and well-equipped rooms with great facilities. Guests appreciated the cleanliness and size of the rooms, some of which featured a beautiful view of the lake. While the rooms were not uniformly decorated and some were a bit dated, they were cleaned daily and had their own individual terrace. Some guests did note that the bedding and bathroom could use some updating. However, overall the hotel offers a tranquil and picturesque setting in the midst of nature with friendly staff and delicious food. If you're lucky, you might even get a free room upgrade!
Beds
Located in a scenic country setting, Hotel Valkarana Country Relais offers a comfortable stay with its spacious, clean rooms. While some guests found the beds a bit firm or uncomfortable and the bedding in need of an update, others raved about their experience and had the best sleep. The pillows were small, the mattresses could be softer and some guests heard a bit of squeaking. However, others praised the whole double mattresses and good quality bed frames. Overall, Hotel Valkarana Country Relais has a lot to offer for travelers seeking a charming and peaceful stay.
Cleanliness
In the reviews of Hotel Valkarana Country Relais, cleanliness is frequently mentioned as a highlight of the property. Guests are impressed with the well-maintained gardens and the cleanliness of the rooms and facilities. The staff is also noted for their attention to cleanliness with daily room cleaning mentioned multiple times. While there are the occasional complaints about issues such as hair in the bathroom, these are few and far between. Overall, guests are very pleased with the level of hygiene at this hotel.
Staff
Hotel Valkarana Country Relais truly has one of the friendliest staff with guests raving about their warm welcome and helpfulness. The staff are described as professional, knowledgeable and attentive to guests' needs. Many guests particularly appreciated the multilingual staff with guests being able to converse in English, French and even Polish. The restaurant staff, in particular, received high praise for their excellent service and the hotel owner Salvatore was singled for being one of the friendliest hosts guests have ever met. Even the housekeeping staff were commended for their care and attention to detail. Guests appreciated the personal touch of staff who go above and beyond to ensure that their stay is pleasant and memorable. It's clear that the staff at Hotel Valkarana Country Relais are amongst the best in the business.
Wi-Fi
Hotel Valkarana Country Relais offers free WiFi throughout the hotel, which guests found particularly useful since mobile reception can be a problem in the area. While there were some isolated cases of WiFi outage, this did not impact guests' overall stay. The signal strength was great, although the speed was a bit slow. Nevertheless, guests appreciated that the hotel provided them with what they needed especially for work-related purposes. Those who stayed in their rooms found the WiFi worked really well. The majority of guests were pleased with the hotel's services, cleanliness, friendliness and other amenities like the pool. All in all, the good internet connection made Hotel Valkarana Country Relais a great option for those who want to stay connected while enjoying their vacation in the Italian countryside.
Pool
Hotel Valkarana Country Relais boasts a stunning pool with a breathtaking view of the lake, which guests rave about in their reviews. The pool area is well-maintained and offers enough loungers and umbrellas for everyone to enjoy. Guests appreciate the serene and private atmosphere the pool provides, right in front of their rooms. The outdoor pool is perfect for a refreshing dip after a hike in the surrounding hills. Overall, the pool, the view and the atmosphere all contribute to a wonderful experience at this secluded hotel.
Parking
The Hotel Valkarana Country Relais offers a stunning location surrounded by greenery and a spectacular view of the lake. Guests appreciate the prepared and helpful staff, the spacious, clean and comfortable rooms with all necessary amenities. The hotel provides ample parking near the rooms, which is a significant advantage for those arriving by car. However, visitors should note that a vehicle is necessary to explore the surrounding areas, as there are no nearby shops or opportunities for extended walks. Guests who arrived by car reported they had easy access to the hotel and had plenty of parking spaces available.
4 Star
Hotel Valkarana Country Relais is a great option for those looking for a luxurious and tranquil stay. The hotel's facilities and services are worthy of a 5-star rating with guests praising the typical Sardinian cuisine served at the restaurant. The rooms are well-maintained, although some guests noted that they did not meet the usual 4-star standard. Despite this, the hotel is a top address and provides a peaceful retreat away from the hustle and bustle of city life. The only minor drawbacks mentioned were the lack of breakfast options and a mix-up with a requested disability-friendly room. However, for those seeking a comfortable and serene stay in Sardinia, this hotel is definitely worth considering.
Romantic
Escape to a romantic haven at Hotel Valkarana Country Relais. Nestled in a stunning and peaceful landscape, this hotel offers a perfect place to unwind and relax. Its casual ambiance and exceptional location make it an ideal hideaway for couples seeking a serene and romantic stay. Guests rave about the exceptional views, describing the scenery as enchanting, relaxing and breathtaking. Surrounded by nature, this hotel provides a tranquil atmosphere perfect for disconnecting from the hustle and bustle of tourist hotspots. A pearl of the island, Hotel Valkarana Country Relais is a little haven of peace that guarantees a krasny pobyt na romantickem místě.
Yes, Hotel Valkarana Country Relais has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Valkarana Country Relais.
No, Hotel Valkarana Country Relais doesn't allow dogs.
Yes, parking facilities are available at Hotel Valkarana Country Relais. For more information, read the answers to the Parking questionnaire
No, Hotel Valkarana Country Relais doesn't have a gym.