AC Hotel by Marriott San Jose Santa Clara
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Summary of reviewsThe AC Hotel by Marriott San Jose Santa Clara generally receives positive feedback from guests, with particular praise for its modern design, cleanliness, and exceptional staff service. The hotel's breakfast offerings receive mixed reviews; many guests enjoy the delicious brunch choices and the superior buffet selection compared to other American hotels. Despite some indicating that the breakfast can be pricey with limited options, the overall taste and enjoyment are frequently highlighted.
The hotel rooms garner consistent accolades for their cleanliness, spaciousness, and comfortable, modern design. Guests appreciate the quiet environment and the open-concept layout that affords great views. The combination of thoughtful room design, impressive architecture, and the hotel's newer amenities contributes to a restful and aesthetically pleasant stay.
Cleanliness is another standout feature, with guests often describing the hotel as immaculate, benefiting from its high-end, contemporary design. Although isolated notes of bedding issues were mentioned, these were exceptions rather than the norm. The cleanliness and modernity of the property are defining aspects that enhance the guest experience.
The staff at the AC Hotel by Marriott San Jose Santa Clara is frequently commended for their exceptional service. Guests consistently praise them for being helpful, friendly, and accommodating, particularly noting the welcoming reception and knowledgeable bar staff. The warmth and reliability of the staff's service significantly enhance the overall guest experience and are a defining feature of stays at this hotel.
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The hotel rooms garner consistent accolades for their cleanliness, spaciousness, and comfortable, modern design. Guests appreciate the quiet environment and the open-concept layout that affords great views. The combination of thoughtful room design, impressive architecture, and the hotel's newer amenities contributes to a restful and aesthetically pleasant stay.
Cleanliness is another standout feature, with guests often describing the hotel as immaculate, benefiting from its high-end, contemporary design. Although isolated notes of bedding issues were mentioned, these were exceptions rather than the norm. The cleanliness and modernity of the property are defining aspects that enhance the guest experience.
The staff at the AC Hotel by Marriott San Jose Santa Clara is frequently commended for their exceptional service. Guests consistently praise them for being helpful, friendly, and accommodating, particularly noting the welcoming reception and knowledgeable bar staff. The warmth and reliability of the staff's service significantly enhance the overall guest experience and are a defining feature of stays at this hotel.
Hotel Taking Steps Towards Sustainability
As a Marriott property, this hotel participates in the Serve 360 sustainability strategy. This includes efforts towards waste reduction and diversion, aligning with Marriott's global environmental goals.
Dog Friendly Hotel
AC Hotel by Marriott San Jose Santa Clara allows 2 dogs of any size in designated rooms. It charges an additional fee per pet, per night. The hotel provides a comfortable stay for guests and their canine companions.
Hotel with Swimming Pool
Offers a swimming pool and modern design. It is well-located for accessing local attractions and business centers.
Outdoor Pool
Hotel with Free Wi-Fi
This 4-star hotel offers free Wi-Fi. It also provides amenities such as room service, a 24-hour front desk, an outdoor swimming pool, and a business center.
Business Hotel
This hotel provides meeting spaces for business needs and offers modern, spacious rooms. It features amenities suitable for both business and leisure travelers. The hotel also has an outdoor swimming pool and a business center.
Accessible Hotel
The hotel provides a wide range of accessible facilities, such as an accessible main entrance, registration desk, and accessible routes to public areas. Accessible rooms feature roll-in showers or accessible bathtubs, grab bars, lowered fixtures, and lever door handles. A pool hoist is available at the swimming pool.
Hotel with Gym
This hotel offers fitness facilities.
4-Star Hotel
This hotel offers minimalist-style guest rooms with complimentary WiFi, HDTVs with streaming, mini-fridges, and deluxe bedding. Guests can enjoy breakfast at AC Kitchen and cocktails at AC Lounge. It also features creative meeting spaces.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Outdoor Pool
Guest Reviews
The AC Hotel by Marriott San Jose Santa Clara receives mixed reviews regarding its breakfast offerings. Many guests praise the breakfast for its delicious brunch choices and note the appealing buffet selection. Some find the breakfast to be fantastic, especially appreciating complimentary cooked additions. In comparison to other American hotels, several guests consider the breakfast here to be superior. However, others mention that the breakfast is pricey and has limited options. A few guests express disappointment, citing poor communication and an unclear process regarding breakfast inclusion, with one point highlighting that it was only included for one person. Despite these critiques, positives about the taste and overall enjoyment of breakfast are frequently mentioned.
At the AC Hotel by Marriott San Jose Santa Clara, guests consistently praise the quality of the rooms, which are described as clean, spacious, and comfortable. The hotel's modern and minimalist design is well-received for its up-to-date aesthetics, making it a visually appealing choice for travelers. Many comment on the impressive architecture and overall vibe, which contribute to a positive experience. The rooms are noted for their quiet environment, allowing for restful stays, and the thoughtful, open-concept layout provides great views. Guests appreciate the well-stocked facilities and find the size of the rooms to be very accommodating. The newer nature of the property is evident in its cleanliness and its ability to offer a comfortable and contemporary stay, enhanced by good staff service.
The AC Hotel by Marriott San Jose Santa Clara consistently impresses guests with its high standards of cleanliness and modern design. Visitors frequently describe the hotel as very clean and even immaculate, highlighting the spotless rooms and well-maintained facilities. The property's aesthetic appeal extends to its contemporary and high-end design, creating an inviting atmosphere that complements the attentive service guests receive. While the majority of experiences are overwhelmingly positive, one note mentioned bedding that did not meet the same high standard, but such occurrences seem to be exceptions rather than the rule. Overall, the hotel stands out for combining comfort with a modern, hassle-free experience.
The reviews for AC Hotel by Marriott San Jose Santa Clara consistently highlight the exceptional quality of the hotel's staff. Guests frequently praise the employees for being incredibly helpful, friendly, and accommodating. The reception staff receives particular mention for being great and welcoming. The bar staff stands out for their knowledge and friendliness, contributing to a positive guest experience. Overall, the staff is repeatedly described as fantastic, with a warm ability to make guests feel at home. This reliable and welcoming service appears to be a defining feature of the stay at this hotel.
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Breakfast
Rooms
Cleanliness
Staff
Yes, AC Hotel by Marriott San Jose Santa Clara has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at AC Hotel by Marriott San Jose Santa Clara.
Yes, AC Hotel by Marriott San Jose Santa Clara welcomes dogs.
No, parking facilities aren't available at AC Hotel by Marriott San Jose Santa Clara.
Yes, AC Hotel by Marriott San Jose Santa Clara has a gym.
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