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Summary of reviewsBest Western Inn Santa Clara is highly regarded for its prime location and exceptional services, providing travelers an ideal base in the heart of Santa Clara. Its strategic position offers easy access to a variety of restaurants, a grocery store, and a gas station, as well as proximity to Kaiser Hospital, making it particularly suitable for guests with business or personal ties to the area. The welcoming staff, known for their friendly and helpful demeanor, enhance the overall guest experience, ensuring a comfortable and enjoyable stay.
Visitors find the accommodations comfortable and spacious, with quiet and clean rooms complementing the overall atmosphere. The inclusion of a well-rounded breakfast further amplifies the sense of convenience and satisfaction. Guests are greeted with a diverse breakfast menu featuring freshly baked pastries, waffles, and mini omelets, alongside healthier options like yogurt and oatmeal. The presence of a cappuccino machine adds a delightful touch to the breakfast experience, catering to various tastes and dietary preferences.
Cleanliness is another strong point, with the hotel maintaining high standards throughout its facilities. While minor issues such as dirty carpets and occasional musty odors are noted, these do not overshadow the overall impression of a clean and well-maintained property. The staff show exceptional hospitality, with specific recognition given to Claudia for her infectious enthusiasm at the front desk.
Overall, Best Western Inn Santa Clara offers guests convenience, comfort, and quality service, making it a favored choice for travelers seeking a pleasant stay in one of California's bustling cities. Show more
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Categories
Accessible Motel
This hotel features extensive public space ADA accessible features, including accessible parking, restrooms with grab bars and accessible wash basins, and 32-inch wide doorways. Accessible guest rooms are equipped with roll-in showers, adjustable height shower wands, and visual fire alarms.
3-Star Motel
This Inn is a reliable option for travelers seeking a comfortable stay with essential amenities. It provides good value for money.
Motel with Swimming Pool
Heated Pool Outdoor Pool
Motel with Outdoor Pool
Motel with Heated Pool
Room Types
King Room - Non-SmokingFree Wi-Fi and a work desk are included in this room. A microwave, small fridge, and coffee-making facilities are also provided.
Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Roll-In Shower - Mobility Access/Non-SmokingThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Bath Tub - Mobility Access/Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The family room features a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Santa Clara, the Best Western Inn consistently impresses visitors with its prime location. Guests highlight the convenience of being in proximity to a variety of nice restaurants, a grocery store, and a gas station, all within walking distance, making it easy to cater to any needs. The location is ideal for those with business or personal connections to the area, as it’s situated on the main road and conveniently close to Kaiser Hospital.
The hotel’s welcoming staff, particularly at the reception, enhance the overall experience with their friendly and helpful demeanor. Besides the advantageous location, the hotel provides comfortable and spacious rooms, ensuring a restful stay. With quiet and clean accommodations complemented by a nice breakfast included in the price, the Best Western Inn Santa Clara proves to be a favorable choice for travelers looking for convenience and comfort in one of California's bustling cities.
Breakfast
At Best Western Inn Santa Clara, the breakfast experience receives high praise from guests, highlighting it as a fantastic way to start the day. The variety is particularly commendable, with offerings ranging from freshly baked pastries, waffles, and mini omelets to yogurt from a dispenser and a range of delightful coffee options, including a noteworthy cappuccino machine. Such a diverse menu ensures that both kids and adults have plenty of choices, catering to different tastes and dietary needs.
The breakfast setup is well-appreciated for its excellent balance between traditional and contemporary selections, such as fruit and oatmeal alongside more indulgent treats like Belgian waffles and chai tea. Guests mention that the breakfast is included with the stay, adding to its convenience as a great time saver.
Moreover, the quality of service is a recurring theme, with staff noted for their friendliness and attentiveness, making the entire breakfast experience pleasant and efficient. From simple setups to more elaborate offerings, the breakfast at Best Western Inn Santa Clara consistently earns high marks for its quality, variety, and excellent service.
Cleanliness
Best Western Inn Santa Clara impresses with its commitment to cleanliness, as highlighted by numerous guest reviews. The hotel appears very clean, with well-maintained and well-lit facilities that indicate the pride of the management. Guests note the rooms as clean and comfortable, featuring quiet environments and comfortable beds. Despite some reports of dirty carpets and a few instances of musty odors, the overall cleanliness of the property stands out positively. The rest of the hotel seems to consistently maintain cleanliness standards, contributing to a peaceful and restful stay. The hotel's location is also praised for its convenience, with a grocery store, shopping options, and multiple dining establishments nearby. Although the absence of USB outlets is noted, friendly staff and the newly remodeled rooms add to the positive guest experience.
Staff
The staff at Best Western Inn Santa Clara consistently receive high praise from guests for their outstanding service and friendly demeanor. Guests describe the staff as very friendly, helpful, and accommodating, creating a welcoming and comfortable atmosphere throughout their stay. The front desk staff, in particular, are noted for their pleasant interactions and infectious enthusiasm, with specific mention of one employee, Claudia, who brings great energy to the check-in process. The team's professionalism and conscientious attitude are evident, especially during breakfast hours, where efforts are made to keep the area neat and well-stocked. Overall, the hotel employees are not only supportive of guests' needs but also show genuine hospitality, making them a memorable part of the travel experience.
Yes, Best Western Inn Santa Clara has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western Inn Santa Clara.
No, Best Western Inn Santa Clara doesn't allow dogs.
No, parking facilities aren't available at Best Western Inn Santa Clara.
No, Best Western Inn Santa Clara doesn't have a gym.