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Summary of reviewsComfort Inn Boardwalk in Santa Cruz is highly regarded for its superb location, offering guests easy access to the beach, boardwalk, local attractions, and dining options. Visitors appreciate the convenience of parking facilities and the short walking distances to key sites, making the hotel an ideal choice for those eager to explore the vibrant Santa Cruz area.
The complimentary breakfast is another highlight, offering a diverse selection that satisfies a variety of tastes. Guests especially enjoy the waffle maker and the presence of both hot and cold items, enhancing the overall value of their stay. While some suggest the breakfast area could be larger, the offerings receive positive feedback for their quality and variety.
Rooms at Comfort Inn Boardwalk are praised for their cleanliness and comfort, with many appreciating the modern and inviting decor. Guests find the rooms well-equipped with necessary amenities such as fridges and microwaves. Although room size varies, and some find them cramped with more guests, the overall consensus is positive. Clean and comfortable beds contribute to a restful experience, despite occasional variability in comfort levels.
Cleanliness is a standout feature, with guests frequently acknowledging the immaculate state of the rooms and facilities. The friendly and dedicated staff are often highlighted, enhancing the guest experience with their warm, welcoming, and accommodating service.
Free WiFi is appreciated when it operates smoothly, although there are occasional connectivity issues. The pool, described as small and best suited for children, offers a clean and pleasant spot for a quick dip. Free parking is a significant advantage, though the availability of spaces may require patience during busy periods.
Comfort Inn Boardwalk is a favored choice for beach enthusiasts due to its excellent location and reasonable pricing. The combination of clean accommodations, friendly staff, and convenient amenities culminates in a highly valued stay for visitors to Santa Cruz. Show more
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Hotel near The Beach
The Comfort Inn Boardwalk is located near the Santa Cruz Beach Boardwalk. It offers convenient access to the beach and amusement park.
Hotel with Parking
This hotel provides free parking to its guests. The availability of complimentary parking adds to the convenience of staying here.
Hotel with Outdoor Pool
Located one block from the Santa Cruz Beach Boardwalk, this hotel features a seasonal outdoor heated pool. It offers a convenient poolside option for guests.
Hotel with Heated Pool
This hotel features a heated pool and is near the Santa Cruz Boardwalk. It offers a convenient location for enjoying local attractions.
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Room Types
Standard King RoomA flat-screen cable TV is available in this room. A microwave, small fridge, and coffee and tea-making facilities are provided.
Standard Queen Room with Two Queen BedsA flat-screen cable TV is available in this room. A microwave, small fridge, and coffee and tea-making facilities are provided.
Queen Room - Disability Access - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with cable channels. The unit offers 1 bed.
King Suite with Whirlpool - Non smokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and tumble dryer.
Large King Room with Sofa - Non SmokingThe fireplace is a top feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, tumble dryer, a dressing room, heating, as well as a flat-screen TV with cable channels.
Efficiency Quadruple Room with Two Queen Beds and Sofa bed - Non SmokingGuests will have a special experience as this quadruple room features a fireplace. Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a wardrobe, tumble dryer, as well as a flat-screen TV with cable channels.
Efficiency King Suite with King Bed Queen Bed and Sofa bed - Non SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a wardrobe, tumble dryer, as well as a flat-screen TV with cable channels.
Queen Suite with Two Queen Beds and Whirlpool - Non SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and tumble dryer.
Guest Reviews
7.0
Good
Location
Comfort Inn Boardwalk is a gem for those planning a trip to Santa Cruz. Guests love its outstanding location, which places them just a short stroll away from the famous boardwalk and the beach. Nestled close to the heart of the action, this hotel offers easy access not only to the beach but also to local attractions, the wharf, and a myriad of dining options. The position of the hotel allows visitors to explore the vibrant areas of Santa Cruz without the hassle of long commutes; everything is within an easy and pleasant walk. The convenience also extends to the ample parking facilities provided, making arrivals and departures a breeze. In addition to its top-notch location, visitors frequently highlight the clean, comfortable accommodations and commend the friendly and dedicated staff who enhance the overall stay. Comfort Inn Boardwalk stands out as a convenient and practical choice for travelers excited to enjoy the sunny delights of Santa Cruz.
Breakfast
Comfort Inn Boardwalk receives appreciation for its breakfast offerings, which are considered by many guests to be a noteworthy aspect of their stay. The breakfast is complimentary, providing a convenient dining option for travelers who wish to start their day without venturing far from the hotel. It includes a diverse selection that ranges from classic continental items, such as fruits, yogurt, cereal, bagels, and toast, to more substantial fare, including eggs, sausage, and freshly made waffles. The waffle maker is a particular favorite among guests, who delight in crafting their own hot waffles each morning.
Guests describe the breakfast as good, with adequate options to satisfy a variety of palates. The breakfast menu occasionally features both hot and cold items, accommodating different preferences for morning meals. While some guests note that the breakfast area could be larger and feel that the breakfast selections could be more varied, the inclusion of items like boiled eggs and a rich range of condiments provides a more extensive offering than standard continental breakfasts.
Overall, the breakfast at Comfort Inn Boardwalk is considered a positive feature that enhances the value of the stay for many guests. Along with free parking and clean facilities, the breakfast stands out as a nice touch that many appreciate.
Rooms
Located conveniently close to the Boardwalk, Comfort Inn offers a delightful stay with a focus on clean and comfortable accommodations. Guests consistently appreciate the hotel's excellent location, being just a short walk from the beach and local attractions. The rooms are frequently praised for their cleanliness; with numerous mentions of rooms being spotless and comfortably furnished. Many visitors highlight the recently updated decor, contributing to a welcoming and modern atmosphere.
Space in the rooms varies, with some guests noting they found their accommodations spacious and quiet, while others felt a bit cramped, especially in instances where more than two guests were lodging together. Despite these variations in room size, most reviewers describe the rooms as comfortable, well-maintained, and equipped with necessary amenities like fridges and microwaves, adding convenience to their stay.
The overall consensus reflects that clean rooms coupled with comfortable beds provide a restful experience. Some rooms feature additional luxuries such as a large tub with jets. However, a few reviews mention minor issues, such as small rooms lacking natural light or details needing attention, but these instances do not overshadow the hotel's positives.
Guests have also enjoyed the reliable service and the provision of free Wi-Fi and parking, all contributing to a worry-free visit. The friendly staff is another highlighted feature, further enhancing the guest experience with helpful and accommodating service. Comfort Inn proves to be a fitting choice for travelers looking for clean, comfortable accommodations within walking distance to the vibrant Boardwalk area.
Beds
Comfort Inn Boardwalk seems to offer a mixed experience when it comes to its beds, with a substantial number of guests noting positive aspects. Many reviewers described the beds as very comfortable or even extremely comfortable, highlighting clean and soft bedding that added to their satisfaction. Guests often appreciated the spacious king-size beds, complete with fresh linen sheets. Several mentioned the comfort of the pillows as well, contributing to a restful night's sleep.
However, some guests expressed discomfort with certain beds, noting issues like hardness, worn conditions, or incorrect sizing. Despite these criticisms, there were still recurring mentions of clean rooms and comfortable beds, suggesting variability in guest experiences. The positive aspects often outweighed the negatives, as guests frequently remarked on the overall comfort of their beds and bedding during their stay.
Cleanliness
Comfort Inn Boardwalk often receives praise for its impressive standards of cleanliness. Guests consistently describe the rooms as very clean and well-maintained, with many noting that the hotel lives up to its online images. The facilities appear updated and modern, giving a cozy, inviting atmosphere complemented by soft, comfortable beds. The bathrooms are frequently highlighted as immaculate and well-ventilated, while the property's overall condition is described as neat and orderly.
The strategic location of the hotel, very close to the boardwalk, adds to its appeal for travelers seeking convenience alongside cleanliness. Despite a handful of isolated issues, the overall perception of cleanliness at Comfort Inn Boardwalk remains high, with many guests acknowledging it as a significant plus. With very friendly and attentive staff, guests experience accommodating service, including prompt provision of extra towels and other necessities.
In summary, cleanliness and comfort are standout features of Comfort Inn Boardwalk, making it a favorable option for visitors looking for good value and a pleasant stay near the boardwalk.
Staff
The staff at Comfort Inn Boardwalk consistently receive glowing reviews for their exceptionally friendly and helpful demeanor. Guests have noted the warm and welcoming atmosphere created by the employees, with many highlighting the smiles, friendliness, and politeness of the staff members. The front desk personnel, in particular, are frequently praised for their professionalism and readiness to assist, ensuring a smooth and pleasant check-in process. The manager and other key staff members are recognized for their attentiveness and willingness to meet guests' needs, and the owner is acknowledged for ensuring optimal guest experiences, such as secure parking availability. While there were occasional mentions of communication challenges, the overall sentiment reflects a team committed to great customer service, with staff going out of their way to provide helpful advice about local attractions. The dedication of the housekeeping staff, including Claudia, also stands out in maintaining a welcoming environment, reinforcing the hotel's reputation for outstanding service.
Wi-Fi
The WiFi experience at Comfort Inn Boardwalk has received mixed feedback from guests. On the positive side, many guests appreciated the complimentary WiFi and noted that when it worked, the connection was strong, particularly in the rooms. Some described the WiFi as really nice and wonderful. However, there were reports of occasional issues with unreliability and connectivity disruptions, which affected the entire building for a few hours, although these issues were resolved. Overall, while the WiFi service is generally praised, there are instances where guests faced challenges with internet access.
Pool
At Comfort Inn Boardwalk, the pool experience tends to vary greatly, with several aspects consistently mentioned by guests. The pool is described as being very small, with some guests likening it to the size of a large hot tub or bathtub, making it more suitable for children than adults seeking a swim. Its location is somewhat unconventional, nestled in a corner of the parking area, which some guests find uninviting. Views on the pool's temperature are mixed; while some visitors appreciate that it is heated with a nice warmth, others find it cold and less appealing. Cleanliness of the pool receives praise, contributing positively to the overall experience. Families particularly note that children seem to enjoy the pool, making it a pleasant spot for a quick dip, especially on warm days.
Beach
The Comfort Inn Boardwalk offers the perfect spot for beach enthusiasts, with many guests lauding its excellent and ideal location. Situated within walking distance, the hotel provides effortless access to both Santa Cruz beach and the bustling Boardwalk, making it a prime choice for those looking to enjoy the coastal attractions without the hassle of long commutes. The convenience of being just a short walk from the beach is a recurring highlight, emphasizing its strategic proximity and affordable pricing for those seeking a seamless beachside experience.
Parking
The Comfort Inn Boardwalk offers free parking, which guests have found to be a significant advantage, especially in a busy area where parking can be costly elsewhere. Many visitors have appreciated the availability of parking close to their rooms, adding to the convenience of their stay. Despite the hotel being busy, notably during peak times like the 4th of July, some guests reported no issues with finding a spot. The location itself is praised for its convenience, enhancing the appeal of staying at this hotel. However, it's worth noting that parking spaces tend to be tight and limited, which has been a concern for some visitors. The lot can get crowded, and there are instances of cars being double-parked. While some guests have had challenges, the hotel staff seem to make efforts to ensure parking availability. Overall, having free parking is a considerable benefit, although it may require some flexibility and patience during peak periods.
Yes, Comfort Inn Beach Boardwalk has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Comfort Inn Beach Boardwalk.
No, Comfort Inn Beach Boardwalk doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Beach Boardwalk.
No, Comfort Inn Beach Boardwalk doesn't have a gym.