Continental Inn

Santa Cruz 36.97395000, -122.01837900 , 414 Ocean Street (Show on Map)
7.4
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsContinental Inn in Santa Cruz receives high marks for its excellent location, comfortable rooms and welcoming atmosphere. Situated conveniently close to popular attractions such as the beach, downtown and the lively Boardwalk, guests find it effortless to explore the city without the need for driving. Many appreciate the walkable access to numerous restaurants, bars and other entertainment options, along with the hotel's proximity to the University of California, Santa Cruz. The surroundings are described as quiet and safe, making it a desirable choice for both short and extended stays.

The rooms are frequently praised for their cleanliness and comfort, featuring spacious layouts, comfortable beds and useful amenities such as desks, sinks and microwaves. High cleanliness standards are maintained by the diligent housekeeping team, contributing to a pleasant stay. The hotel staff is often commended for their friendliness and helpfulness, enhancing the overall guest experience. Names like Victoria and Brawen are mentioned for providing excellent service and valuable local tips.

While the pool area receives mixed reviews due to its location across a busy street, guests appreciate the maintenance and accessibility of the hot tub. Families enjoy the open pool, though some critique its operational inconsistencies and occasional seasonal closures.

Continental Inn also stands out for its pet-friendly policies with many guests noting the comfortable and safe environment for their dogs. Despite some logistical issues like limited walking areas and undisclosed pet costs, the hotel remains a favorable option for pet owners.

In summary, Continental Inn is highly regarded for its prime location, cleanliness, friendly staff and pet-friendly environment with most guests experiencing a positive and comfortable stay. A few areas, such as pool accessibility and occasional room features, could use improvement, but the overall feedback is largely favorable.
Show more
Categories
Hotel with Swimming Pool
This hotel offers an outdoor pool and hot tub. It is located just 5 minutes' drive from the Santa Cruz Boardwalk.

  Outdoor Pool  


Dog Friendly Hotel

Hotel with Free Wi-Fi

Accessible Hotel

Hotel with Outdoor Pool

Room Types
Guest Reviews
7.4
Good
Location
Continental Inn boasts a fantastic location, placing guests conveniently close to a myriad of attractions in Santa Cruz. The hotel is near the beach, downtown and the lively Boardwalk, making it a prime spot for visitors wanting to explore without the hassle of driving. Several reviews highlighted the walkable distance to numerous restaurants, bars and food areas, emphasizing the ease of access to the city's vibrant nightlife and culinary scene. Guests appreciated the centralized setting, perfect for attending events like the Wharf to Wharf race.

The surroundings were often described as quiet and comfortable with a notable sense of safety. For those interested in visiting the University of California, Santa Cruz, the hotel's proximity is an added bonus. Despite some mentioning that the location might seem busy, the overall feedback underscores the convenience and accessibility of Continental Inn's position. With a good combination of value, cleanliness and ample parking, this hotel remains a solid choice for both short and longer stays in Santa Cruz.

Rooms
The rooms at Continental Inn have garnered a lot of praise for their cleanliness and comfort. Many guests found the rooms to be spacious, noting features such as kingsize beds, desks, sinks and microwaves. The layout and design were frequently described as well-appointed and pleasant, contributing to a comfortable stay. The bed's comfort was particularly highlighted, emphasizing a good night's rest.

Most visitors appreciated how quiet the rooms were with some noting the convenient location away from the road, ensuring minimal noise disturbance. The cleanliness standards were consistently high with daily housekeeping maintaining a sparkling environment. In addition, the staff received positive feedback for their friendliness and accommodating nature.

However, there were some mixed opinions. Some rooms were described as small and not reflective of the images online. Additionally, a few guests reported discrepancies in cleanliness and room odors in specific instances. The bathrooms, while functional, were noted to be on the smaller side, which might be a minor inconvenience for some travelers.

Overall, the Continental Inn seems to provide a clean, comfortable and convenient lodging experience with some room for improvement in certain areas.

Beds
The reviews of the beds at Continental Inn highlight a generally positive experience for guests. Many guests found the beds to be comfortable or very comfortable with several describing them as comfy. Some noted that the beds were clean, aligning with the overall cleanliness of the rooms and appreciated the firmness and quality of the mattresses. Guests also pointed out that some beds appeared new, contributing to their comfort. However, there were mixed opinions with a few guests indicating that the beds were too hard or firm and that the pillows were uncomfortable. Despite these occasional critiques, the prevailing sentiment is that the beds offered a satisfactory level of comfort for a good night's rest.

Cleanliness
Continental Inn has garnered mixed reviews regarding its cleanliness with many guests expressing satisfaction and some noting areas for improvement. Numerous reviewers highlighted the property's overall cleanliness, describing rooms as very clean and comfortable. The housekeeping team, particularly workers like Martha, received commendations for their exceptional job in maintaining room cleanliness. Guests also appreciated the tidiness of the common areas, including spotless bathrooms and a very clean jacuzzi.

Positive remarks were frequently accompanied by mentions of friendly and helpful staff, which enhanced the overall experience. Specific details such as shiny laminate flooring, fresh towels and well-prepared drinking glasses and coffee mugs were noted by guests. The atmosphere was generally comfortable and clean.

However, not all feedback was entirely favorable. Some guests encountered issues such as roaches, musty smells and unclean air conditioner vents. A few mentioned that parts of the hotel seemed outdated and in need of repairs, particularly noting peeling paint and dusty areas. External factors, such as the presence of homeless individuals nearby, also impacted some guests' perceptions.

Overall, while many guests were pleased with the cleanliness and comfort of Continental Inn, there are a few areas that could benefit from attention and improvement. The enthusiastic housekeeping team and friendly staff remain strong points of praise from the visitors.

Staff
Continental Inn boasts an excellent reputation when it comes to its staff, consistently described as friendly, accommodating and exceptionally helpful. Reviews frequently highlight the professionalism and friendliness of the team, from the front desk to housekeeping. Guests particularly praise employees like Victoria and Brawen for their warm welcomes and helpful advice, making the check-in process smooth and providing valuable tips for activities in the area.

Comments emphasize how the staff quickly responds to requests, enhancing the overall experience. The reception is frequently cited as a standout feature with personnel who are eager to assist and ensure guest satisfaction. Despite a few negative remarks, the overarching sentiment is that the staff’s friendliness and efficiency significantly contribute to a positive stay at the hotel.

Pool
The pool at Continental Inn has garnered mixed feedback from its guests. Positively highlighted aspects include the enjoyable hot tub, described as clean, easy to use and not crowded. Families appreciated the pool being open, providing a fun experience for children. The facility’s offerings of both a pool and a hot tub contributed to the amenity list, which some guests found satisfactory and useful.

However, the pool's location across a busy street from the main complex presented a challenge, making it less appealing to some visitors who preferred a more accessible setting. Seasonal operation and the presence of leaves in the water sometimes added to the drawbacks. The hot tub in the yard, although functional, was described as being housed in a somewhat unconventional big wooden box in the parking lot, which might not appeal to everyone.

Overall, while the cleanliness and maintenance of the pool and hot tub received commendations, the inconvenient location and occasional operational issues drew criticisms, suggesting that guests weigh their priorities when considering a stay at the Continental Inn.

Dog Friendly
Continental Inn stands out for its pet-friendly policies, making it an accommodating choice for travelers with dogs. Guests have noted the comfort and safety experienced by both them and their pets with the facility providing dedicated pet-friendly rooms. The hotel's clean, quiet and comfortable environment is well-suited for guests and their canine companions. While the location is described as nice, it appears that there are limited areas to walk dogs nearby. Additionally, some guests wished that the cost for pets was disclosed prior to arrival. Overall, the hotel is recommended for its welcoming atmosphere for pets.


Yes, Continental Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Continental Inn.

Yes, Continental Inn welcomes dogs.

No, parking facilities aren't available at Continental Inn.

No, Continental Inn doesn't have a gym.

Location Show Map
More Options
  • Hotel in Santa Cruz

  • 8.5 Very Good

  • From $144

  • Hotel in Santa Cruz

  • 7.8 Good

  • From $100

  • Motel in Santa Cruz

  • 8.1 Very Good

  • From $103

  • Hotel in Santa Cruz

  • 7.0 Good

  • From $134



6,892,073

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ