Dream Inn Santa Cruz

Santa Cruz 36.96165000, -122.02523400 , 175 West Cliff Drive (Show on Map)
8.7
Very Good


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Summary of reviewsDream Inn Santa Cruz offers an exceptional beachfront experience valued highly by its guests. Its prime location places visitors directly on Santa Cruz Beach, steps away from the Boardwalk, Wharf and local dining and shopping options. This convenience, coupled with stunning ocean views from almost every room, creates a serene and picturesque setting for a perfect getaway.

The breakfast receives mixed reviews with many guests appreciating the delicious and appropriately portioned offerings despite the higher prices. However, there are mentions of improvements needed in terms of variety and service quality. Dinner, on the other hand, is praised for its phenomenal dishes and excellent service at the Jack O'Neil restaurant and lounge, making it a prime spot for a culinary treat. Despite minor setbacks such as occasional service delays and a limited bar menu, the overall dining experience is well-regarded.

Rooms at Dream Inn are celebrated for their spaciousness, cleanliness and vibrant yet modern decor. Guests particularly enjoy the comfortable beds, beachfront balconies and thoughtful amenities like refrigerators and safes. Although some rooms could benefit from updates and minor maintenance, the overall feedback highlights a comfortable, clean and aesthetically pleasing stay.

The hotel's commitment to cleanliness is noteworthy with most guests commending the pristine condition of both rooms and common areas. While a few inconsistencies in housekeeping were noted, these instances did not significantly detract from the overall positive impression.

The staff at Dream Inn receives high accolades for their friendliness, helpfulness and professionalism. From the front desk to the valet and housekeeping, the team is frequently described as going above and beyond to ensure a pleasant stay. Minor critiques about attentiveness and communication do arise, but the general sentiment is overwhelmingly positive.

The pool area is a standout feature, praised for its warmth, cleanliness and family-friendly environment. The heated pool, ocean views and poolside amenities such as a bar and taco stand enhance the experience, though some guests mention occasional overcrowding and early closing times.

Dream Inn’s beachfront location is a major draw, offering easy access to the ocean and stunning seaside views from many rooms. This proximity to the beach is a highlight for many, despite occasional issues like crowded boardwalks or minor beach cleanliness concerns.

Parking at the hotel is convenient with valet and self-parking options, though some guests feel the additional fees are excessive. Nonetheless, the valet service is positively reviewed for its efficiency and helpfulness.

Beds at Dream Inn are generally deemed comfortable, though opinions on firmness vary. Most guests find them conducive to a restful night’s sleep, despite some finding the beds too firm for their preference.

As a four-star hotel, Dream Inn Santa Cruz garners high praise for its luxurious feel, excellent facilities and top-notch service. It stands out as a high-end option for travelers seeking comfort and quality. Business travelers will appreciate the accessible amenities and versatile spaces, though occasional operational challenges are noted.

In summary, Dream Inn Santa Cruz presents a highly enjoyable and picturesque beachfront stay with commendable service, delightful dining and well-maintained, comfortable accommodations, making it a favored destination for both relaxation and exploration along the Californian coast.
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Beachfront Hotel
Located directly on Cowell's Beach in Santa Cruz, this hotel offers immediate beach access and panoramic ocean views from every room. It features a beachfront pool and is adjacent to the Santa Cruz Beach Boardwalk.

Hotel near The Beach
As the only beachfront hotel in Santa Cruz, all 165 guest rooms offer ocean views. It is a local landmark known for its retro-chic style and modern amenities, steps from the sand and the Santa Cruz Beach Boardwalk.

Hotel for Honeymoon
This beachfront hotel overlooks the Santa Cruz Beach Boardwalk and offers ocean views from every room. It has a retro-chic style, a heated pool, and provides free use of beach cruisers to explore scenic West Cliff Drive. The hotel's oceanfront location and romance packages enhance its appeal for a honeymoon.

Hotel with Swimming Pool
This hotel is known for its excellent pool area and ocean views, offering a relaxing and visually appealing swimming environment. The combination of location and amenities makes it a preferred choice.

  Heated Pool    Outdoor Pool  


Hotel with Parking
This hotel offers both self-parking and valet options. There are also four electric vehicle charging stations available.

Accessible Hotel
This hotel offers multiple accessible rooms, some with roll-in showers and roll-up sinks. Grab bars are present in the bathrooms. Accessible lifts are available for both the pool and spa. The hotel provides a permanent ramp for beach access and a beach wheelchair is available upon request. Accessible public spaces and amenities meet ADA requirements, including accessible dining options and restrooms.

4-Star Hotel
Located centrally, this beachfront hotel is near the Santa Cruz Beach Boardwalk and Monterey Bay. It features a spa, an outdoor pool, complimentary wireless internet access, and an oceanfront restaurant with a bar/lounge.

Hotel with Outdoor Pool
Located oceanfront, the Dream Inn Santa Cruz features an outdoor pool. While specific details about the pool's size or unique amenities are not extensively provided in the search results, its prime location and mention among top hotels with pools suggest a notable outdoor pool facility.

Hotel with Heated Pool
Located in Santa Cruz, this hotel offers a heated pool with ocean views. It is situated near the beach and provides a stylish and comfortable stay.

Luxury Hotel

Hotel near Golf Courses

Romantic Hotel

Business Hotel

Room Types
Ocean View Cloud - King The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Ocean View Cloud - Two Queen Boasting a balcony with sea views, this quadruple room also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Ocean View Deluxe - King The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Ocean View Deluxe - King ADA The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Ocean View Deluxe - Two Queen Boasting a balcony with sea views, this quadruple room also offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Ocean View Executive - King The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Ocean View Executive - Two Queen Featuring a balcony with sea views, this quadruple room also offers air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Ocean View Poolside - King ADA The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Ocean View Poolside - Two Queen Featuring a balcony with sea views, this quadruple room also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Ocean View Suite - Dream Inn The fireplace is a top feature of this suite. The spacious air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Ocean View Suite - Junior The spacious air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views.

Ocean View Suite - Tower The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Quadruple Room Featuring a balcony with sea views, this quadruple room also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
Dream Inn Santa Cruz stands out for its prime beachfront location, consistently praised by guests for offering unparalleled access to the sea. Positioned directly on Santa Cruz beach, the hotel allows visitors to relish the convenience of being within walking distance to the popular Boardwalk, Municipal Wharf and a variety of nearby restaurants and shops. The ocean views from the rooms are exceptional, often highlighted as a major attraction with many enjoying the soothing sound of waves crashing on the shore. Guests frequently commend the hotel's central positioning, which makes exploring Santa Cruz effortless, whether strolling down the promenade or biking around town. The perfect spot for a relaxing getaway or a base for exploring the Californian coast, Dream Inn Santa Cruz combines breathtaking vistas with the ease of having the town's main attractions just steps away. The welcoming staff, alongside the property's excellent service, only enhances the experience, making it repeatedly described as the best hotel on the beach in Santa Cruz.

Breakfast
The breakfast experience at Dream Inn Santa Cruz receives mixed reviews. Many guests describe the breakfast as great, delicious and with perfect portions. Several highlight that it was amazing, really good and worth the expense despite being pricey. Some guests appreciated the simple but satisfying morning options and praised the convenience and quality of room service breakfast.

On the downside, there are mentions of the breakfast being mediocre, uninspiring and even bad. A few guests were dissatisfied with the price, length of service and the early closing time of the restaurant. There are also some remarks about cold dishes and a lack of amenities like a microwave. Overall, while the breakfast has a number of fans, there are some areas that could use improvement.

Dinner
Located right on the beach, Dream Inn Santa Cruz offers a dining experience that leaves many guests raving about the food. The Jack O'Neil restaurant and lounge consistently receives high praise for its excellent and phenomenal dishes, making it one of the top spots for a culinary treat. The dinner menu is particularly noted for being wonderful and delicious with many guests appreciating the convenience of having such a fine restaurant on the premises.

The bar near the hot tub is a popular feature, providing delicious food and great drinks that contribute to a relaxing evening by the ocean. Room service is also a highlight for many, especially for special occasions like honeymoons, where the promptness and quality of service are often commended.

However, not all feedback is glowing. Some guests mention that the food didn't quite meet their expectations, considering the price and the food service is sometimes critiqued for being slow or expensive. Additionally, the selection at the bar/lounge is noted to be somewhat limited and on rare occasions, mistakes with orders were reported but quickly corrected by the staff.

Overall, while there are some areas for improvement, the general consensus is that Dream Inn Santa Cruz offers a superb dining experience with its combination of delicious food, great drinks and a stunning beachfront location.

Rooms
Dream Inn Santa Cruz offers a delightful experience with rooms that consistently receive praise for their spaciousness, cleanliness and well-appointed interiors. Guests frequently highlight the stunning ocean views from the balconies, creating a serene environment where the sounds of the waves enhance the stay. The modern yet fun and bright decor adds to the unique charm with rooms featuring comfortable beds and modern amenities such as refrigerators and safes.

The details and furnishings, often compared to a playful retro style, contribute to a memorable visit. The rooms are described as open, airy and beautifully decorated, ensuring a comfortable and relaxing atmosphere. While some guests noted that certain rooms could use updating and occasional maintenance issues, the overall feedback is overwhelmingly positive.

Guests appreciate the quick and efficient room service, the quality of which is frequently mentioned as excellent. Despite a few minor inconveniences, such as small elevators, occasional loud noises and less optimal views in certain rooms, the overall experience is one of comfort and enjoyment.

The hotel’s location by the pool and beach is another highlight, providing fantastic ocean views and easy access to beachfront activities. Though some criticisms regarding room pricing and minor amenities exist, the overall sentiment is that Dream Inn Santa Cruz offers an exceptional stay with beautiful, clean and comfortable rooms that make for an ideal getaway.

Beds
Guests generally found the beds at Dream Inn Santa Cruz to be comfortable and conducive to a good night's sleep. Many reviews highlighted the beds being very comfortable, super comfy and even exceptional. Comfy mattresses and feather pillows were noted as positive aspects as well.

However, some guests did mention that the beds were on the firmer side. Descriptions range from comfortable but very firm to too stiff or extra firm. Some guests felt the firmness was excessive, describing the beds as hard, rough or even uncomfortable for their preferences.

Despite some mixed feedback on the bed firmness, many guests still expressed satisfaction with the comfortable beds overall with some calling them perfect or just right. The nice comfy beds and king size options were appreciated by most visitors.

In summary, while the firmness may not suit everyone's taste, the general consensus is that Dream Inn Santa Cruz offers comfortable bedding that many guests enjoy.

Cleanliness
Dream Inn Santa Cruz generally receives praise for its cleanliness with guests frequently highlighting the pristine condition of the rooms and the hotel overall. Visitors often describe the rooms as very clean, comfortable and well-maintained. The entire property is noted for its cleanliness, from the rooms to the common areas, leaving a positive impression on many guests.

However, a few reviews indicate inconsistency in housekeeping with some guests mentioning a need for more detailed cleaning and occasional lapses, such as smelly hallways or outdated bathrooms. Despite these minor issues, the majority of visitors commend the hotel for being super nice, clean and having good taste in decoration. Housekeeping is often described as attentive, ensuring that rooms are clean and comfortable upon arrival. Overall, Dream Inn Santa Cruz is recognized for maintaining a high standard of cleanliness, contributing to a pleasant and enjoyable stay.

Staff
Dream Inn Santa Cruz consistently impresses its guests with an outstanding level of service and hospitality. The staff is frequently described as amazing, super friendly and exceptionally helpful in numerous interactions. Many highlighted their positive experiences with the front desk team, noting their warm welcomes, helpfulness in answering questions and accommodating requests, such as room switches and waiving parking fees.

The valet service stands out for its polite and efficient attendants, adding to the convenience and positive experience of guests. The hospitality team, including those at the pool bar and concierge, goes above and beyond to ensure a welcoming and supportive environment, often exceeding visitor expectations.

Guests appreciate the staff's courtesy and professionalism with particular mentions of individuals like Eric and Omar, who made notable impacts on their stay. The housekeeping team and bar staff also receive praise for their friendliness and competence.

While the overall sentiment is overwhelmingly positive, there are occasional remarks suggesting a need for more attentive service from the front desk and better communication regarding parking fees. Despite these minor critiques, the staff's overarching friendly and helpful nature leaves a lasting impression, making Dream Inn Santa Cruz a favored choice for many travelers.

Pool
The pool area at Dream Inn Santa Cruz has garnered a lot of positive feedback, highlighting its features and amenities. Multiple guests appreciated the heated pool, noting particularly its perfect warmth, which makes it enjoyable throughout the day. The general ambiance of the pool area is described as beautiful and family-friendly with lovely ocean views adding to its charm. The pool deck is a hit, featuring a taco stand, bar, gas fire pits and comfortable seating options for a wonderful poolside experience. Additional amenities such as poolside service and live music enhance the overall enjoyment.

While the pool area is often praised for its cleanliness and beauty, not all comments are overwhelmingly positive. Some guests pointed out that the pool can become crowded, making relaxation difficult. Others noted that the pool is on the smaller side and that there aren't always enough chairs available. Issues such as the pool closing early at 9pm and occasional maintenance closures were mentioned, but did not overshadow the generally positive feedback.

Overall, the pool at Dream Inn Santa Cruz offers a delightful escape with its heated waters, beautiful views and family-friendly environment, despite some minor drawbacks related to crowd management and closing times.

Beach
Located in a prime position right on the beach, Dream Inn Santa Cruz offers perfect proximity and easy access to the ocean. Guests rave about the convenience of being able to step directly from the hotel to the sand and the direct access from the pool to the beach adds an extra layer of ease. Many reviewers highlight the joy of hearing the ocean waves crash and listening to the waves from their rooms. The sea views, particularly those overlooking the beach and wharf, are frequently described as beautiful and spectacular.

The beachfront location is consistently praised with several calling it the best hotel on the beach and appreciating the amazing beach access. Guest comments about the boardwalk on the beach, being alongside the ocean and the overall picturesque setting underscore the idyllic experience. While a few reviews mentioned the beach being noticeably dirty at times and the boardwalk being overcrowded, these issues seem to be minor compared to the overall positive feedback about the beachside locale.

Dream Inn Santa Cruz ensures a comfortable beach experience by providing amenities such as beach towels and guests love the sound of the ocean and the stunning beach views from their rooms. The combination of an excellent location on the ocean and the convenience of beach access makes this hotel a standout choice for beach and ocean lovers.

Parking
Dream Inn Santa Cruz offers a convenient parking experience with both valet and self-parking options available. Guests often remarked on the helpfulness and excellence of the valet service, describing it as super helpful and excellent. Additionally, some appreciated that their stay included free parking. However, there were mixed reviews regarding the parking fees with some guests noting extra charges ranging from $25 to $33 per night and expressing that parking should be included in the room rate. While the parking lot was convenient for many, there were occasional mentions of limited parking spaces. Overall, the parking experience at Dream Inn Santa Cruz received positive feedback for its ease, especially with the assistance of the valet service, but the additional costs were a point of disappointment for some guests.

4 Star
Dream Inn Santa Cruz has been consistently praised for its high quality experience, ranking reliably among four star hotels. Guests have described it as luxurious, noting excellent quality in both facilities and services. The hotel has been regarded as great and has received a top hotel rating, reflecting its premium standards. Despite the luxury prices, some guests felt the offerings were akin to a more modest establishment, but many still consider it a perfect four_star hotel. Overall, the hotel maintains a reputation for providing a high-end, top-rated experience.

Business
Dream Inn Santa Cruz offers convenient facilities and services tailored for business travelers. The hotel boasts accessible business amenities, including a well-equipped business center. Its work-friendly environment extends to the restrooms, bars and restaurants, providing versatile spaces for both productivity and relaxation. While the hotel excels in these areas, there are occasional challenges, such as power outages affecting office spaces and the absence of coffee supplies. Despite the lack of specific meeting areas, the overall setup of Dream Inn ensures that business travelers have access to essential amenities and conducive working environments during their stay.

Accessible
Dream Inn Santa Cruz is an accessible hotel that caters well to guests with disabilities. It offers first-floor and ADA-compliant rooms specifically designed to accommodate wheelchair users and those with other mobility needs. The hotel ensures that rooms are easily accessible for handicapped individuals, providing ease in movement and comfort. Guests also appreciated the straightforward access to the beach and boardwalk, making it convenient for everyone to enjoy the seaside experience. However, it's worth noting that the property does have many stairs, which might pose challenges for some disabled guests. Additionally, there is no easily accessible ATM on site. Despite these minor drawbacks, Dream Inn Santa Cruz is a generally accessible option for travelers with disabilities.

Heated Pool
The Dream Inn Santa Cruz features a heated pool that has garnered positive feedback from guests. The pool consistently receives praise for its warmth and cleanliness, making it a comfortable and enjoyable spot for relaxation. Visitors note that the pool temperature is perfect, enhancing their overall experience. The pool area is also equipped with a heater, adding to the comfort of guests in cooler weather. Additionally, the pool's proximity to the beach and availability of a pool bar adds further appeal. Families particularly highlight that their children loved the fun heated swimming pool.

Beachfront
Dream Inn Santa Cruz boasts an enviable beachfront location with unparalleled proximity to the ocean. Guests frequently praise the hotel for its easy access to the beach with some noting that it is just steps away. The property is right on the beach, offering direct beach access and spectacular coastline views from various parts of the hotel. Many reviewers highlighted the clean and accessible beach, complemented by the overall beautiful ocean vistas that can be seen from the rooms and public areas. Additionally, the convenience of being close to both the sea and a heated pool adds to the appeal, making it a prime spot for beach lovers.


Yes, Dream Inn Santa Cruz has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Dream Inn Santa Cruz.

No, Dream Inn Santa Cruz doesn't allow dogs.

Yes, parking facilities are available at Dream Inn Santa Cruz.

No, Dream Inn Santa Cruz doesn't have a gym.

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