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Summary of reviewsHotel Paradox, Autograph Collection, in Santa Cruz offers a compelling blend of modern comfort and ideal location, making it a standout choice for travelers. Situated conveniently close to major attractions like Pacific Avenue and the Beach Boardwalk, the hotel allows guests to easily explore the vibrant downtown scene and picturesque outdoor settings. The adjacent park provides a serene environment for leisurely walks, further enhancing the hotel's appeal.
The hotel’s dining experience is another highlight, with guests frequently praising the excellent quality and variety of food. Special mention goes to the remarkable dinner offerings, often compared to fine dining, and the satisfying cocktail selections. While breakfast shows promise, with delicious flavors and diverse options, it is somewhat marred by issues related to service speed and pricing clarity. However, the overall dining experience remains a positive aspect.
Guests consistently commend the recently remodeled rooms for their modern and stylish decor, reminiscent of the Santa Cruz mountains. Cleanliness is impeccable across all facilities, including rooms, the lobby, and common areas, providing a welcoming and restful atmosphere. Comfortable beds further enhance the guest experience, often described as incredibly cozy and conducive to a good night’s sleep.
The friendly and professional staff contribute significantly to the hotel’s charm, noted for their attentiveness and genuine hospitality. The hotel’s amenities, including a well-equipped gym, inviting pool area, and special family-friendly features, such as spacious rooms and a pet-friendly policy, cater to a range of visitor needs. The pool area, with its delightful setup and adjacent bar and restaurant, stands out as a favorite among families and other guests seeking relaxation.
While parking presents some challenges, particularly concerning cost and space for larger vehicles, the hotel’s overall offerings create a strong sense of satisfaction. Hotel Paradox, Autograph Collection, presents itself not only as a cozy haven for couples but also as a highly suitable retreat for families, promising engaging experiences that cater to all ages. Whether for a quick getaway or extended stay, the hotel successfully combines comfort, style, and convenience, drawing guests back for repeat visits. Show more
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Categories
Hotel for Honeymoon
The Hotel Paradox features a unique design and a stylish atmosphere. It offers modern amenities and a central location, close to downtown Santa Cruz. The hotel provides a sophisticated setting for a honeymoon, with its contemporary decor and upscale services.
Family Friendly Hotel
Hotel Paradox provides a unique and stylish stay with amenities that cater to families. Its central location offers convenient access to Santa Cruz attractions.
Dog Friendly Hotel
This stylish hotel offers Charlee Bear Treats at check-in for dogs. It is a short walk to downtown, parks, and dog-friendly patio dining. The hotel provides food and water bowls. There is a $75 pet fee per pet, per stay, and pets cannot be left unattended.
Hotel with Swimming Pool
Hotel Paradox features the largest outdoor pool and deck in the area. Cabana rentals and poolside service from Solaire Restaurant and Bar enhance the poolside experience.
Outdoor Pool
Business Hotel
Hotel Paradox offers 8,000 sq ft of flexible meeting space, expert event coordination, and modern amenities. It includes a sleek ballroom and distinct function rooms suitable for groups of varying sizes, along with a sunlit pool deck that can enhance any event.
Hotel with Parking
The hotel provides parking facilities for its guests. It's located in close proximity to downtown.
EV charging stations
Accessible Hotel
Hotel Paradox offers accessible guestrooms including those with mobility features and roll-in showers. Hearing accessible rooms with visual alarms and notification devices for door and phone are also available. The accessible bathroom is spacious with grab rails, a roll-in shower, and an accessible sink. The hotel has a pool lift for accessibility. Accessible routes are available to public areas including the pool, business center, and fitness center.
Hotel with Gym
The hotel boasts a modern fitness center with cardio equipment and free weights. Guests can maintain their fitness routine while enjoying the hotel's stylish ambiance and convenient location.
4-Star Hotel
This hotel offers a balance between nature and urban design with modern accommodations. It features an on-site restaurant and bar, a fitness center, and an outdoor pool.
Hotel with Outdoor Pool
This hotel features the largest outdoor pool and deck area in Santa Cruz, offering a significant space for relaxation. It provides poolside food and beverage service and the option to rent private cabanas for enhanced comfort. The pool is also heated for year-round enjoyment.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Room Types
Cozy Guest Room 1 King BedThis mini room features air-conditioning and a cable TV.
Guest Room, 1 King Bed Offering a city view, this air-conditioned room features a cable TV and a work desk.
Guest Room, 2 Queen Beds Offering a city view, this air-conditioned room has a cable TV and a desk.
Guest Room, 1 King Bed, Pool ViewOffering a poolside view, this air-conditioned room features a cable TV and a work desk.
Guest Room, 2 Queen Beds, Pool View Offering a poolside view, this air-conditioned room has a cable TV and a desk.
Cozy Room, One Queen BedThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
1 Bedroom Suite, 1 King Bed, Sofabed The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Cozy Queen Room with Tub - Mobility AccessibleThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
King Room - Hearing AccessibleThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Queen Room with Two Queen Beds - Hearing AccessibleThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Cozy Queen Room with Roll-In Shower - Mobility AccessibleThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
One-Bedroom King Suite with Sofa Bed and Tub - Mobility/Hearing AccessibleProviding free toiletries, this suite includes a private bathroom with a bath and a hairdryer. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath.
Cozy King Room - Hearing AccessibleThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Hotel Paradox, Autograph Collection in Santa Cruz boasts a prime location that caters to diverse interests and makes exploring the city effortless. Situated close to the main attractions, it offers a short, pleasant walk to Pacific Avenue, the heart of Santa Cruz's dining and shopping scene. The hotel's proximity to a lovely adjacent park adds a serene backdrop for leisurely strolls, with trails and a bridge providing easy access to downtown. Guests appreciate its central position that allows a quick commute to the vibrant downtown area, loaded with restaurants and shops, as well as to the iconic Beach Boardwalk and wharf. Although a few found it slightly further from the boardwalk than expected, it remains within a comfortable walking distance. Hotel Paradox provides the perfect base for visitors eager to experience all Santa Cruz has to offer, from its bustling old town atmosphere to the peaceful shores of the bay. Whether walking or driving, the location enables easy and convenient access to all major sites and amenities, making it an excellent choice for travelers.
Breakfast
Hotel Paradox, part of the Autograph Collection, seems to offer a breakfast experience that leaves a mixed impression on its guests. Numerous reviews highlight the quality of the breakfast, with many praising the delicious flavors and excellent options available, suggesting that the culinary skill in the kitchen is well up to standard. Patrons often express their eagerness to return for more, enticed by the appealing menu and tasty offerings.
However, logistical aspects such as pricing and service draw some criticism. The cost of breakfast is frequently noted as expensive, and instances of discrepancies in billing for meals have been reported, creating a somewhat uncomfortable situation for some guests. Issues with the accuracy of breakfast being labeled as inclusive, yet resulting in additional charges or the issuance of a $30 coupon, add to the confusion.
Service speed in the breakfast area was another challenge, as some guests experienced long wait times despite the restaurant not being busy. There were also remarks about the breakfast service being understaffed, which may have contributed to the delays.
Despite these setbacks, the presence of a restaurant on-site is appreciated, allowing guests convenient access to meals. The warm gesture from staff, such as room credits and surprise vouchers, does enhance the overall experience for many. While the quality of the breakfast offerings is overwhelmingly positive, addressing service efficiency and pricing transparency could further elevate the dining experience at Hotel Paradox.
Dinner
Hotel Paradox, Autograph Collection offers a dining experience that consistently impresses guests with its remarkable culinary quality. The onsite restaurant emerges as a standout feature, often praised for its excellent food, which is described as delicious, amazing, and akin to fine dining. Diners can expect dishes that showcase the kitchen's dedication to delivering exceptional meals, whether enjoyed in the restaurant setting or through room service. The cocktail offerings complement the enjoyable dining atmosphere, adding an extra layer of sophistication to the experience. Many guests find the convenience and quality of the restaurant to be a delightful part of their stay, indulging not only in dinner but also finding satisfaction in breakfast options provided. While the prices are considered expensive by some, the value is reflected in the consistent high quality and enjoyable culinary offerings. Guests also appreciate the hotel's proximity to local dining experiences, such as The Water Street Grill, which enhances their overall dining satisfaction.
Rooms
Hotel Paradox, Autograph Collection seems to offer a modern and stylish reprieve with its recently remodeled and tastefully decorated rooms. The interiors are praised for their modernity and uniqueness, capturing a woodsy charm reminiscent of the Santa Cruz mountains. Many guests were impressed with the cleanliness and comfort of the rooms, often highlighting the comfortable beds and soundproof atmosphere. Spacious rooms with updated amenities provide a pleasant stay, adding to the comfort with modern decor and hard flooring.
While many found the rooms to be sufficient for their needs, some noted that certain rooms were on the smaller side, often mentioning a tight fit, especially for more than two occupants. Despite the smaller space, rooms generally provided all necessary amenities and were well-furnished. The quiet and clean atmosphere was appreciated, contributing to a restful experience for many guests.
However, not all experiences were perfect; some reviews mentioned issues with noise and cleanliness in select rooms, and a few guests felt the price was too steep. Although room service didn’t meet all expectations, the overall impression of Hotel Paradox is one of a cozy, modern sanctuary amidst a bustling environment, making it a delightful spot for those who value a chic and comfortable stay.
Beds
Hotel Paradox, Autograph Collection, receives high praise for its bed comfort, a crucial factor for many travelers seeking a restful stay. Many guests describe the beds as amazingly comfortable, akin to sleeping on a cloud or marshmallow, which ensures a cozy night's sleep. Descriptors like soft, comfy, and cozy frequently appear, emphasizing the sense of relaxation guests experience. Some reviews highlight the beds' quality by praising the great mattresses, noting that they contribute significantly to the overall comfort of the stay. Although a few reviews mention the beds feeling small or uncomfortable, these are outliers in a sea of positivity.
The rooms are equally lauded for being clean and providing a comfortable environment. With cleanliness being a top priority, the hotel delivers admirably, ensuring rooms are not only comfortable but also inviting for guests. While the beds are a standout feature, the overall ambiance and location complement the experience, making Hotel Paradox a noteworthy choice for travelers prioritizing rest and relaxation.
Cleanliness
Hotel Paradox, Autograph Collection, receives consistent praise for its cleanliness and modern aesthetic. Guests frequently mention the hotel's spotless environment, emphasizing that both the rooms and common areas like the recently updated lobby and restaurant reflect a high standard of upkeep. The decor is simple yet fresh, and renovations have enhanced the hotel's modern vibe, which many visitors appreciate. Commenters identify the hotel as not only clean but also reportedly quiet and well designed, creating a pleasant atmosphere for guests. The spaciousness and comfortable furnishings of the rooms further boost the experience, making it a favored spot for a relaxing stay. Moreover, the property's commitment to cleanliness extends to the pool and hot tub areas as well, making them inviting spaces for leisure. The staff's friendly and helpful demeanor adds to the welcoming atmosphere, contributing positively to the overall guest experience. Despite minor complaints about occasional noise and accessibility issues, the overwhelmingly positive assessments highlight a hotel that prioritizes a clean, comfortable, and appealing environment for its guests.
Staff
When diving into the reviews of Hotel Paradox, Autograph Collection, one finds a common and enthusiastic appreciation for the hotel’s staff. Descriptions frequently emphasize their friendliness, professionalism, and attentiveness. The team at Paradox seems to consistently go above and beyond, with guests highlighting the amazing customer service they received. Whether at the front desk, in the dining areas, or while addressing maintenance issues, the staff is noted for being super helpful and accommodating. Many guests felt warmly welcomed, often remarking on how smoothly the check-in and check-out processes were handled.
From the bartenders to the wait staff, every interaction appears to be filled with genuine kindness and professionalism. Even specific employees, such as Jason and Jay, receive individual praise for their exceptional service. Despite a few logistical oversights and issues like thin walls and incomplete information about services in rooms, the staff’s efforts to make the guests feel comfortable and cared for undoubtedly contribute to the hotel's positive reputation. Overall, the reviews paint a picture of a well-managed hotel where the team plays a crucial role in creating a pleasant stay for visitors.
Gym
Hotel Paradox, Autograph Collection offers guests a well-appointed fitness center that is frequently praised for its excellent facilities. Many visitors enjoy the convenience of the gym, which is complemented by the appealing pool and hot tub areas. The pool itself is highlighted as lovely, warm, and well-protected, making it a popular spot for relaxation and leisure. Guests appreciate the overall amenities package, including the gym, pool, and filtered water availability, which adds to the enjoyable stay at this well-situated hotel. The positive feedback on the exercise room suggests that it meets a variety of workout needs, ensuring guests can maintain their fitness routines during their stay. Overall, the hotel's fitness and recreational offerings are well-received, contributing to a comfortable and enjoyable experience.
Pool
Nestled within Hotel Paradox, Autograph Collection lies an inviting pool area that is consistently praised for its charm and functionality. Guests frequently highlight the relaxed and picturesque ambiance of the pool deck, enhanced by lovely outdoor furniture, cabanas, and fire pits. The pool itself, complemented by a spacious hot tub, is celebrated for its perfect temperature, cleanliness, and welcoming vibe, making it a standout feature of the hotel. Families and solo travelers alike enjoy the variety of recreational options available, including a ping pong and shuffleboard table, ensuring an engaging experience for everyone.
The bar and restaurant situated poolside receive accolades for their quality service, providing delicious food and drinks, and contributing to the overall enjoyment of the pool area. This setting proves ideal for unwinding with drinks or indulging in a leisurely dinner while taking in the surroundings. Although some guests have noticed occasional crowding or minor maintenance issues, the majority agree that the pool area remains an attractive and highly enjoyable aspect of the hotel, often described as one of its best features. Whether for a quick trip to Santa Cruz or an extended stay, the pool and hot tub area delivers a delightful experience, making it a favored spot among visitors for relaxation and entertainment.
Parking
Hotel Paradox, Autograph Collection offers a mixed parking experience based on guest reviews. On the positive side, guests have found parking to be conveniently located and accessible, with some appreciating the ease of parking during their stay. However, there are several concerns mentioned regarding the cost of parking, with some guests expressing dissatisfaction about the fees, which were sometimes higher than anticipated. Parking space can be a challenge, especially for larger vehicles, and some guests felt the parking fee was unnecessary. Overall, while parking is accessible, the cost and space limitations can affect the overall satisfaction.
Family
Hotel Paradox, Autograph Collection, is a fantastic destination for families seeking a memorable getaway. With a welcoming atmosphere, it offers an array of activities that children and adults alike find delightful. The pool area is a notable hit among families, providing endless enjoyment with games and a hot tub that keeps the kids entertained for hours. The outdoor space complements the overall experience, featuring ample seating, relaxing couches, and fire pits, making it an ideal spot for socializing and unwinding.
Families appreciate the spacious and accommodating rooms that cater to their needs, whether they are a family of four or hosting a larger group in a suite. The hotel is also pet-friendly, enabling guests to enjoy visits with their furry companions, and seeing other pets around adds to the homely atmosphere. The onsite restaurant serves great food that satisfies various tastes and ensures good service for all guests.
Hotel Paradox stands out as a perfect location for a family stay, providing quiet areas for relaxation while also ensuring plenty of fun and engagement for children. The hotel presents itself as a versatile accommodation option not only for families but also as a charming retreat for couples. Guests often express their intention to return, drawn by the warm service and fulfilling experiences for all ages. Nearby attractions like trips to the boardwalk add to the appeal for families seeking adventure beyond the hotel itself.
Dog Friendly
Hotel Paradox, Autograph Collection, is a gem for travelers who relish taking their furry friends along. The hotel receives high marks for its dog-friendly nature, a standout feature that guests regularly mention. Visitors are delighted that their pets are genuinely welcomed, often noting that both small and large dogs are warmly greeted by the attentive and friendly staff.
This welcoming atmosphere is not limited to the lobby alone. The entire property, including its on-site bar and restaurant, ensures that pets are embraced as much as their owners. The hotel couples its pet-friendly policy with impressive cleanliness standards, ensuring a comfortable stay for both two-legged and four-legged guests.
Guests also highlight the hotel's modern facilities and convenient location, making it a favorite choice for those traveling with their dogs. The accommodating nature of the hotel, paired with its helpful staff, leaves many guests eager to return. Whether visiting for leisure or business, Hotel Paradox provides a seamless experience for pet owners who don't want to leave their beloved companions behind.
Yes, Hotel Paradox, Autograph Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Paradox, Autograph Collection.
Yes, Hotel Paradox, Autograph Collection welcomes dogs.
Yes, parking facilities are available at Hotel Paradox, Autograph Collection.
Yes, Hotel Paradox, Autograph Collection has a gym.