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Summary of reviewsHyatt Place Santa Cruz enjoys an enviable location, being conveniently positioned within walking distance of the beach, the famous Boardwalk and downtown areas. Guests appreciate the central positioning which provides easy access to local attractions, contributing to its reputation as an ideal accommodation choice in Santa Cruz. Despite some guests mentioning the immediate surroundings are not the most scenic, the proximity to key points of interest and the overall safety and quietness of the area are highly valued.
The hotel’s cleanliness is consistently commendable with spotless and well-maintained rooms that are spacious, modern and comfortable. Guests often note the contemporary and welcoming atmosphere of the property. The staff are particularly outstanding, frequently praised for their friendly and helpful demeanor. Valet services are highlighted for their professionalism and readiness to offer local tips, enhancing the overall guest experience with exceptional service.
Breakfast at Hyatt Place Santa Cruz garners mainly positive feedback. Guests enjoy the great taste, excellent quality and wide variety of options available, making it a pleasant start to the day. Although some guests pointed out the need for improvements in variety and more fresh items, the overall offerings are substantial and well-prepared.
The rooms receive consistent praise for their size and cleanliness. They are described as spacious, modern and equipped with comfortable beds, making them perfect for families or those in need of extra space. Despite a few minor drawbacks, such as views of the parking lot or small TVs, the overall feedback emphasizes comfort and modern amenities.
The pool area is another highlight with guests enjoying the heated pool and clean environment, particularly suitable for families. While the pool's closing time and occasional cool temperature were noted, the overall experience remains positive, complimented by the well-maintained facilities.
Parking experiences are mixed with valet parking being efficient but considered expensive by some. Despite the additional cost, the valet service effectively handles the parking space limitation, although some guests wished for self-parking options.
In summary, Hyatt Place Santa Cruz offers an excellent and convenient stay, thanks to its remarkable location, spotless rooms, superb breakfast, welcoming staff and enjoyable amenities. It serves as a great base for exploring Santa Cruz, ensuring a comfortable and pleasant experience for travelers. Show more
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Business Hotel
Hyatt Place Santa Cruz provides 1,500 square feet of flexible meeting space that can accommodate up to 120 attendees. It offers versatile venues with audiovisual capabilities and complimentary Wi-Fi, making it suitable for business events and celebrations.
Hotel with Parking
Parking is available on-site at this hotel. Valet parking services are also offered for guest convenience.
EV charging stations
Accessible Hotel
Hyatt Place Santa Cruz offers accessible rooms with a spacious layout and roll-in showers. Accessible hotel areas include the restaurants, registration desk, public entrance, swimming pool, fitness center, and public restrooms. Accessible routes are available from the public entrance to various hotel areas. The hotel is committed to providing equal access for individuals with disabilities.
Hotel with Gym
This hotel features an outdoor swimming pool and a fitness center. It provides guests with options for both cardio and strength training during their stay.
3-Star Hotel
This hotel offers a central location, an outdoor swimming pool, and breakfast options. It receives consistently high reviews. Guests appreciate the modern amenities and overall value.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool and a hot tub for guests to relax and rejuvenate. The pool area includes sun loungers and pool umbrellas. It is noted as a refreshing space to unwind.
Hotel with Heated Pool
Located in Santa Cruz, this hotel features a heated pool and hot tub. It offers modern amenities and a convenient location near local attractions.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Room Types
King Room with Sofa BedThis room has a flat-screen TV, sofa and air conditioning.
Queen Room with Two Queen Beds and Sofa BedFeaturing free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 3 beds.
King Room with Sofa Bed - High FloorThis room has a sofa and air conditioning.
Queen Room with Two Queen Beds and Sofa Bed - High FloorProviding free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The spacious family room provides air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.
King Room with Roll-In Shower - Disability AccessThis room has a sofa and air conditioning.
Queen Room with Two Queen Beds with Sofa Bed and Tub - Disability AccessFeaturing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area. The unit has 3 beds.
King Bed with One King Bed, Sofa Bed and Courtyard ViewProviding free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hyatt Place Santa Cruz boasts an excellent location that enhances every visit to the city. Perfectly situated, the hotel is within walking distance from the beach and the famous Boardwalk, making it an ideal choice for those eager to enjoy local attractions. The central positioning of the hotel means that favorite destinations and downtown highlights are just minutes away, contributing to its reputation as a top accommodation choice in Santa Cruz.
Guests appreciate the clean, comfortable and spacious rooms, particularly suitable for families. Complementary breakfast and friendly staff add to the positive experience with special mentions for the helpful valet services. Though the immediate surroundings may not be the most scenic, the hotel's proximity to key points of interest such as the beach, downtown, boardwalk and restaurants more than compensates. Despite the occasional busy streets, the safety and quietness of the area are highly valued.
In summary, Hyatt Place Santa Cruz provides a convenient and comfortable stay, making it a great base for exploring all that Santa Cruz has to offer.
Breakfast
The breakfast experience at Hyatt Place Santa Cruz garners predominantly positive feedback from guests. Many appreciated the great taste, excellent quality and wide variety of options available, making it a pleasant start to the day. Guests frequently highlighted the breakfast and coffee, citing them as particularly enjoyable. The offerings were described as plentiful and diverse, catering to various tastes with a well-rounded spread that included all the essentials needed to get energized. Some guests pointed out the breakfast as phenomenal, self-serve and regularly replenished, enhancing the overall morning experience.
However, there were some mentions of the breakfast being rather mediocre or disappointing by a few guests, often due to limited variety or repetitive options. The presence of pre-packaged meals and lack of fresh items like bagels were noted as areas for improvement. Specific criticisms included insufficient vegetarian options and awkward buffet setup with plates and bowls placed in an inconvenient corner.
Overall, the substantial and well-prepared breakfast offerings at Hyatt Place Santa Cruz play a significant role in the positive guest experience, although there is room for minor improvements to cater to specific dietary preferences and to enhance the diversity of choices available.
Rooms
The rooms at Hyatt Place Santa Cruz receive consistent praise for their size and cleanliness. Guests frequently highlight the spacious, modern interiors, perfect for families or those looking for extra room during their stay. The beds are notably comfortable, providing a restful retreat. Comfort is further enhanced by contemporary furnishings and well-appointed living areas. Despite some minor drawbacks, such as small TVs or views of the parking lot, the overwhelmingly positive feedback emphasizes the cleanliness, comfort and generous room sizes. The hotel also earns high marks for its supportive and friendly staff, adding to the overall pleasant experience.
Beds
The beds at Hyatt Place Santa Cruz have received a mix of positive and less favorable feedback from guests. Many travelers praised the beds for being extremely comfortable, often using words like comfy to describe their experience. The presence of spacious rooms with comfortable beds and quiet surroundings added to their satisfaction. Guests consistently mentioned the beds as a strong point, often highlighting the comfort of the mattresses and the quality of the pillows.
However, a few reviews pointed out that the mattresses could use some updates with some guests experiencing discomfort due to springs felt through the mattress or finding the beds hard. Despite these issues, the overall sentiment leans towards a positive experience with the majority finding the beds at Hyatt Place Santa Cruz to be a highlight of their stay.
Cleanliness
Nestled in a great location, Hyatt Place Santa Cruz consistently impresses with its impeccable cleanliness and friendly, accommodating staff. Guests often highlight the hotel’s spotless and well-maintained rooms, describing them as modern, fresh and comfortable. The entire property exudes a contemporary and welcoming atmosphere, enhancing the overall guest experience. Reviews frequently mention the spacious and perfectly clean rooms, which contribute to a comfortable and cozy stay. Whether it’s the common areas or the individual rooms, the high standards of hygiene are evident throughout the hotel. Visitors appreciate not only the cleanliness but also the warm service provided by the staff, making it a popular choice for travelers seeking a clean, modern and hospitable environment.
Staff
Hyatt Place Santa Cruz boasts a team of remarkable staff, consistently praised for their friendliness and helpful attitude. Guests frequently highlight the warm and welcoming demeanor of the entire team, noting an excellent sense of humor and courteous interactions. Special mention is often given to the valet employees, who stand out for their politeness, professionalism and readiness to offer tips and ideas on places to visit. The attentive and accommodating nature of all staff members enhances the guest experience further, ensuring needs are met swiftly and efficiently. The staff's consistent kindness and dedication to providing excellent service elevate the overall stay, leaving a lasting positive impression on visitors.
Pool
Hyatt Place Santa Cruz boasts a welcoming pool area that receives high marks from guests. The heated pool stands out as especially enjoyable, offering a refreshing and clean environment that's great for families. Despite some occasional mentions of the pool being a bit small or cold, it remains a popular spot, particularly for children who can spend hours swimming. The hot tub, often described as relaxing, sometimes drew minor concerns about chlorine levels or temperature.
The pool area is consistently praised for its cleanliness and family-friendly atmosphere. Visitors appreciate the combination of the pool, hot tub and well-maintained facilities like the laundry and workout room. Although the pool's closing time at 8 PM is seen as slightly early by some, it does not overshine the overall positive experience. With exceptional staff service and a delightful breakfast complementing the inviting pool area, Hyatt Place Santa Cruz ensures a pleasant stay for travelers.
Parking
The parking experience at Hyatt Place Santa Cruz receives mixed feedback from guests. The exclusive valet parking service is often highlighted with many praising the valet staff for being professional, friendly and efficient, making the experience quite pleasant. However, there's a consensus that the additional charge for this service, typically around $15 to $20 per night, is on the higher side. Some guests found this mandatory valet service to be inconvenient, expressing a preference for self-parking options at no extra cost. Despite these challenges, the valet service helps alleviate the issue of limited parking space at the property, ensuring that guests' vehicles are handled efficiently. Overall, while the valet parking adds a layer of convenience, the associated costs and lack of alternatives may detract from the overall experience for some.
Yes, Hyatt Place Santa Cruz has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hyatt Place Santa Cruz.
No, Hyatt Place Santa Cruz doesn't allow dogs.
Yes, parking facilities are available at Hyatt Place Santa Cruz.