Hotel Atlántico Centro
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Atlántico Centro, situated in the heart of Santa Cruz, is highly commended for its prime location. Positioned on the bustling Castillo Street within the pedestrian zone, the hotel offers easy access to key attractions, restaurants, bars, shops and public transportation, including the ferry terminal to Gran Canaria. This enviable location is both convenient and tranquil, allowing guests to enjoy the vibrancy of the city while maintaining a peaceful environment.
The hotel staff receive consistent praise for their friendliness, attentiveness and professionalism. The front desk team, particularly noted for their helpfulness, alongside the polite and efficient cleaning staff, contribute significantly to the welcoming atmosphere and overall pleasant experience of the guests.
The WiFi service at the hotel generally meets guests' expectations, being fast and stable throughout the property, including common areas. Although there are occasional reports of weak signals in the rooms, issues are often promptly addressed by staff, reinforcing the positive reputation of the hotel's internet connection.
For pet owners, Hotel Atlántico Centro stands out as an excellent choice due to its pet-friendly policies. Pets, particularly dogs, are warmly welcomed and can stay at no extra charge, making it a favored destination for travelers with canine companions. The amenities and clean facilities cater well to those traveling with pets, further enhancing the desirability of the hotel.
Regarding the rooms, many guests find them spacious and clean with basic amenities such as fridges and TVs. The daily cleaning service ensures good maintenance and comfort. Nonetheless, there are persistent concerns about the rooms being hot due to the lack of air conditioning and inadequate ceiling fans. Additionally, the dated decor and occasional maintenance issues, like poor lighting and insufficient ventilation, suggest that some modern updates are needed.
Cleanliness is generally well-regarded with many visitors noting spotless rooms and well-maintained facilities. However, a few guests report specific areas needing improvement, such as bathrooms and windows, indicating that attention to detail could enhance the overall cleanliness.
The beds receive mixed reviews with some guests finding them spacious and comfortable while others report issues with old, sagging mattresses and worn-out bedding, which may detract from a consistently comfortable sleep experience.
While the hotel does not currently offer breakfast, its rooftop terrace with stunning views provides a delightful atmosphere. Guests often recommend nearby cafes for breakfast, highlighting the convenience and charm of the location.
Overall, Hotel Atlántico Centro offers a central and convenient stay with excellent service, a welcoming attitude toward pets and generally reliable WiFi. Despite areas that need improvement, such as room temperature control and bedding quality, the hotel's strengths in location, staff friendliness and pet-friendliness make it a solid choice for both short visits and stays with furry friends.
Categories
The hotel staff receive consistent praise for their friendliness, attentiveness and professionalism. The front desk team, particularly noted for their helpfulness, alongside the polite and efficient cleaning staff, contribute significantly to the welcoming atmosphere and overall pleasant experience of the guests.
The WiFi service at the hotel generally meets guests' expectations, being fast and stable throughout the property, including common areas. Although there are occasional reports of weak signals in the rooms, issues are often promptly addressed by staff, reinforcing the positive reputation of the hotel's internet connection.
For pet owners, Hotel Atlántico Centro stands out as an excellent choice due to its pet-friendly policies. Pets, particularly dogs, are warmly welcomed and can stay at no extra charge, making it a favored destination for travelers with canine companions. The amenities and clean facilities cater well to those traveling with pets, further enhancing the desirability of the hotel.
Regarding the rooms, many guests find them spacious and clean with basic amenities such as fridges and TVs. The daily cleaning service ensures good maintenance and comfort. Nonetheless, there are persistent concerns about the rooms being hot due to the lack of air conditioning and inadequate ceiling fans. Additionally, the dated decor and occasional maintenance issues, like poor lighting and insufficient ventilation, suggest that some modern updates are needed.
Cleanliness is generally well-regarded with many visitors noting spotless rooms and well-maintained facilities. However, a few guests report specific areas needing improvement, such as bathrooms and windows, indicating that attention to detail could enhance the overall cleanliness.
The beds receive mixed reviews with some guests finding them spacious and comfortable while others report issues with old, sagging mattresses and worn-out bedding, which may detract from a consistently comfortable sleep experience.
While the hotel does not currently offer breakfast, its rooftop terrace with stunning views provides a delightful atmosphere. Guests often recommend nearby cafes for breakfast, highlighting the convenience and charm of the location.
Overall, Hotel Atlántico Centro offers a central and convenient stay with excellent service, a welcoming attitude toward pets and generally reliable WiFi. Despite areas that need improvement, such as room temperature control and bedding quality, the hotel's strengths in location, staff friendliness and pet-friendliness make it a solid choice for both short visits and stays with furry friends.
Cheap Hotel
Located in Santa Cruz de Tenerife, this hotel offers simple and affordable accommodation. It is a good choice for budget-conscious travelers seeking a basic place to stay.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
Hotel Atlántico Centro enjoys a prime position in the heart of Santa Cruz, making it highly praised for its central location. Guests frequently mention how the hotel is within walking distance of many key attractions, restaurants, bars, shops and public transportation, including the ferry terminal to Gran Canaria. For those looking to explore Santa Cruz and the surrounding areas, the hotel's spot provides an excellent starting point.
The property is situated on the main thoroughfare, Castillo Street within the pedestrian zone, enhancing its accessibility while ensuring guests are surrounded by the vibrant atmosphere of the city. This strategic position offers guests the convenience of having everything they need close by, from shopping and dining to sightseeing.
Additionally, the hotel's centrality does not detract from its tranquility, allowing guests to enjoy a quiet stay despite being in the bustling city center. Whether visiting for a short stay or an extended trip, Hotel Atlántico Centro's unbeatable location serves as a significant advantage, earning it top marks from visitors.
At Hotel Atlántico Centro, the breakfast experience evokes mixed feelings among guests. A significant number of reviews point out that the hotel no longer offers breakfast, which has been a source of disappointment for some frequent visitors who remember when it was included in the price. Many reviewers miss the option of starting their day at the hotel, noting that the absence of breakfast service is a letdown.
For those who did experience breakfast at Hotel Atlántico Centro, remarks generally vary. Positive notes highlight the rooftop terrace, which offers spectacular views of Santa Cruz de Tenerife and even Gran Canaria, making the atmosphere quite enjoyable. The breakfast itself is described as good value for the price with some guests appreciating the variety and the overall good quality, although a few found it modest or basic. The friendliness of the breakfast staff and the pleasant morning coffee also earn praise from guests. Despite these positive aspects, some reviewers felt that improvements could be made, particularly regarding the variety and quality of items, including the coffee.
For those seeking breakfast options, nearby cafes come highly recommended and are praised for their delicious offerings. While Hotel Atlántico Centro currently lacks a breakfast service, it compensates with its excellent location and the charming views from its rooftop terrace.
The guest reviews for 'Hotel Atlántico Centro' paint a mixed picture of the rooms, highlighting several positive aspects but also revealing consistent areas of concern. On the bright side, many rooms are described as spacious, clean and equipped with basic amenities such as fridges and TVs. Some reviewers appreciated the daily cleaning service and found the rooms to be comfortable and functional. The hotel's prime location also earned praise for its convenience.
However, the reviews point out a litany of issues that detract from the overall experience. A significant number of guests found the rooms to be unbearably hot, as air conditioning is not provided and ceiling fans are either ineffective or broken. The rooms and furniture are described as old, outdated and in dire need of renovation. Common complaints include noisy environments, poor lighting and insufficient ventilation with many rooms facing inner courtyards that block natural light.
The condition of the bathrooms also drew criticism with multiple reports of rust, hair and dirt. Items like showerheads and taps were noted to be problematic and some bathrooms had poor water pressure. Soundproofing is another major downside with noise from both the streets and neighboring rooms disturbing the guests' peace. Additionally, there were mentions of the unpleasant smell of tobacco and the presence of bugs in some rooms.
Overall, while the rooms at Hotel Atlántico Centro offer basic functionality and good space, the need for modern updates and better amenities is evident. The consistent lack of air conditioning, combined with the aged decor and maintenance issues, suggests that a stay here might be more suitable for those making a short stop rather than seeking a comfortable long-term stay.
Reviews of the beds at Hotel Atlántico Centro reveal a mixed experience for guests. Many guests found the beds to be spacious and comfortable with some highlighting features like firm mattresses and good value for money. Others appreciated the large size of the beds and their overall cleanliness.
However, comfort levels varied widely. Numerous reviews indicated that mattresses were old, sunken or overly firm, often leading to an uncomfortable sleep experience. Some guests reported issues with springs poking through, noisy and creaky beds and worn-out bedding. Complaints about pillows being flat, hard or dirty were also common.
Overall, while some guests had a satisfactory experience with the beds, many pointed out that significant improvements are needed in terms of mattress quality and bedding condition to ensure a comfortable stay.
Hotel Atlántico Centro receives mixed reviews when it comes to cleanliness with a significant number of guests praising the hotel for its high standards. Many visitors describe it as very clean with spotless rooms, clean sheets and towels that stand out. Numerous guests highlight the hotel's well-maintained facilities, clean environment and daily cleaning service as notable strengths. The friendliness and helpfulness of the staff, coupled with the hotel's central location, further enhance the positive perception of its cleanliness.
On the flip side, some guests report areas that could use improvement. Issues such as dirty bathrooms, dusty rooms and rooms with a strong disinfectant smell are occasionally noted. Specific complaints include unclean furniture, poorly maintained showers and dirty windows. Instances of cockroaches, hairs on floors and dirty mattresses also appear in some reviews. Despite these negative aspects, the overall sentiment leans toward a generally clean and well-kept hotel with a few areas needing more attention to detail in cleaning.
Overall, the hotel appears to be clean and comfortable, providing a satisfactory experience for many guests, though improvements in specific areas could enhance the overall guest experience further.
Hotel Atlántico Centro receives high praise for its staff, consistently highlighted across numerous reviews for their kindness, friendliness and attentiveness. Guests specifically compliment the front desk team with frequent mentions of their readiness to assist and provide information, creating an inviting atmosphere from the moment of check-in. Receptionist Joshua stands out for his professionalism and attentive service. The cleaning staff is also lauded for their politeness and efficiency, contributing to the overall pleasant experience.
While most reviews celebrate the courteous and helpful nature of the staff, a few guests noted instances of unfriendly behavior, particularly from certain night-shift receptionists. These isolated incidents, however, are overshadowed by the overwhelmingly positive feedback about the staff's exceptional service and engaging demeanor.
The hotel's central location further complements the excellent service, making it an attractive choice for those looking for both convenience and quality customer care. Even when issues arise, such as resolving doubts or handling complaints, the staff's responsiveness and problem-solving abilities are well-appreciated by guests. Overall, the team at Hotel Atlántico Centro is described as warm, efficient and a key part of why visitors enjoy their stay.
Hotel Atlántico Centro has a generally positive reputation when it comes to its WiFi services. Guests frequently mention that the WiFi is very fast, stable and works well throughout the hotel, including common areas like the terrace. Many found the connection to be excellent and satisfactory overall. The hotel provides the WiFi password upon arrival, ensuring that guests can quickly connect.
However, there are some mixed reviews with a few guests experiencing weak or intermittent WiFi, particularly in the rooms. Despite these occasional issues, the responsiveness of the staff, particularly Yetzabel, in resolving WiFi concerns has been praised. Overall, the WiFi at Hotel Atlántico Centro often meets guests' expectations, providing a generally good and reliable internet experience.
Hotel Atlántico Centro is renowned for its pet-friendly policies, winning praise for its dog-friendly facilities and services. Guests appreciate that pets, specifically dogs, are welcomed warmly and can even stay for free, making it an ideal choice for travelers with canine companions. The hotel stands out for its cleanliness and the kindness of its staff towards pets, ensuring a comfortable stay for both guests and their furry friends.
Visitors have highlighted the hotel’s excellent location, further enhancing the convenience for pet owners. Whether you arrive by boat or any other means, the amenities cater well to those traveling with dogs. Pets are allowed in the hotel and guests have expressed their happiness with the pet-related accommodations provided. The welcoming attitude towards both small and large dogs is especially appreciated, making Hotel Atlántico Centro a favored destination for those not wanting to leave their pets behind while traveling.
Location Show Map
Location
The property is situated on the main thoroughfare, Castillo Street within the pedestrian zone, enhancing its accessibility while ensuring guests are surrounded by the vibrant atmosphere of the city. This strategic position offers guests the convenience of having everything they need close by, from shopping and dining to sightseeing.
Additionally, the hotel's centrality does not detract from its tranquility, allowing guests to enjoy a quiet stay despite being in the bustling city center. Whether visiting for a short stay or an extended trip, Hotel Atlántico Centro's unbeatable location serves as a significant advantage, earning it top marks from visitors.
Breakfast
For those who did experience breakfast at Hotel Atlántico Centro, remarks generally vary. Positive notes highlight the rooftop terrace, which offers spectacular views of Santa Cruz de Tenerife and even Gran Canaria, making the atmosphere quite enjoyable. The breakfast itself is described as good value for the price with some guests appreciating the variety and the overall good quality, although a few found it modest or basic. The friendliness of the breakfast staff and the pleasant morning coffee also earn praise from guests. Despite these positive aspects, some reviewers felt that improvements could be made, particularly regarding the variety and quality of items, including the coffee.
For those seeking breakfast options, nearby cafes come highly recommended and are praised for their delicious offerings. While Hotel Atlántico Centro currently lacks a breakfast service, it compensates with its excellent location and the charming views from its rooftop terrace.
Rooms
However, the reviews point out a litany of issues that detract from the overall experience. A significant number of guests found the rooms to be unbearably hot, as air conditioning is not provided and ceiling fans are either ineffective or broken. The rooms and furniture are described as old, outdated and in dire need of renovation. Common complaints include noisy environments, poor lighting and insufficient ventilation with many rooms facing inner courtyards that block natural light.
The condition of the bathrooms also drew criticism with multiple reports of rust, hair and dirt. Items like showerheads and taps were noted to be problematic and some bathrooms had poor water pressure. Soundproofing is another major downside with noise from both the streets and neighboring rooms disturbing the guests' peace. Additionally, there were mentions of the unpleasant smell of tobacco and the presence of bugs in some rooms.
Overall, while the rooms at Hotel Atlántico Centro offer basic functionality and good space, the need for modern updates and better amenities is evident. The consistent lack of air conditioning, combined with the aged decor and maintenance issues, suggests that a stay here might be more suitable for those making a short stop rather than seeking a comfortable long-term stay.
Beds
However, comfort levels varied widely. Numerous reviews indicated that mattresses were old, sunken or overly firm, often leading to an uncomfortable sleep experience. Some guests reported issues with springs poking through, noisy and creaky beds and worn-out bedding. Complaints about pillows being flat, hard or dirty were also common.
Overall, while some guests had a satisfactory experience with the beds, many pointed out that significant improvements are needed in terms of mattress quality and bedding condition to ensure a comfortable stay.
Cleanliness
On the flip side, some guests report areas that could use improvement. Issues such as dirty bathrooms, dusty rooms and rooms with a strong disinfectant smell are occasionally noted. Specific complaints include unclean furniture, poorly maintained showers and dirty windows. Instances of cockroaches, hairs on floors and dirty mattresses also appear in some reviews. Despite these negative aspects, the overall sentiment leans toward a generally clean and well-kept hotel with a few areas needing more attention to detail in cleaning.
Overall, the hotel appears to be clean and comfortable, providing a satisfactory experience for many guests, though improvements in specific areas could enhance the overall guest experience further.
Staff
While most reviews celebrate the courteous and helpful nature of the staff, a few guests noted instances of unfriendly behavior, particularly from certain night-shift receptionists. These isolated incidents, however, are overshadowed by the overwhelmingly positive feedback about the staff's exceptional service and engaging demeanor.
The hotel's central location further complements the excellent service, making it an attractive choice for those looking for both convenience and quality customer care. Even when issues arise, such as resolving doubts or handling complaints, the staff's responsiveness and problem-solving abilities are well-appreciated by guests. Overall, the team at Hotel Atlántico Centro is described as warm, efficient and a key part of why visitors enjoy their stay.
Wi-Fi
However, there are some mixed reviews with a few guests experiencing weak or intermittent WiFi, particularly in the rooms. Despite these occasional issues, the responsiveness of the staff, particularly Yetzabel, in resolving WiFi concerns has been praised. Overall, the WiFi at Hotel Atlántico Centro often meets guests' expectations, providing a generally good and reliable internet experience.
Dog Friendly
Visitors have highlighted the hotel’s excellent location, further enhancing the convenience for pet owners. Whether you arrive by boat or any other means, the amenities cater well to those traveling with dogs. Pets are allowed in the hotel and guests have expressed their happiness with the pet-related accommodations provided. The welcoming attitude towards both small and large dogs is especially appreciated, making Hotel Atlántico Centro a favored destination for those not wanting to leave their pets behind while traveling.
No, Hotel Atlántico Centro doesn't have any pool.
No, a spa isn't available at Hotel Atlántico Centro.
Yes, Hotel Atlántico Centro welcomes dogs.
No, parking facilities aren't available at Hotel Atlántico Centro.
No, Hotel Atlántico Centro doesn't have a gym.
Location Show Map
More Options
