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Summary of reviewsHoliday Inn Express & Suites in Santa Fe impresses guests with its excellent location, accommodating staff, and superior amenities. Nestled conveniently near old town Santa Fe, the hotel provides easy access to historical sites and outdoor activities while offering a peaceful retreat away from the main road. Guests appreciate its proximity to dining and shopping options without the noise and higher costs associated with staying downtown. The hotel's clean, comfortable rooms and attentive staff enhance the overall value and experience.
A highlight of staying at this hotel is the breakfast, which receives consistent accolades for its variety and quality. Guests enjoy a delicious array of options, including hot and cold items, with standout features like the beloved pancake maker. The friendly dining staff and comfortable seating further elevate the breakfast experience, making it a delightful start to the day.
The well-maintained rooms are noted for their cleanliness, spaciousness, and modern amenities such as microwaves and fridges. Recent refurbishments add a touch of modernity, with comfortable beds ensuring a restful sleep. Even those traveling in larger groups find the accommodations roomy and well-equipped.
Exceptional cleanliness is a hallmark of this property. The hotel maintains spotless environments, from the lobby to the rooms, offering guests a reassuring stay. The diligent cleaning practices contribute to a quiet and restful atmosphere enhanced by the staff's friendly and helpful demeanor.
The hotel staff consistently leaves a positive impression with their professionalism and warmth, contributing to a welcoming environment. The team at the front desk is noted for their helpfulness and readiness to assist with local recommendations and directions, making guests feel at home.
Guests also enjoy the indoor pool and hot tub, which remain accessible year-round, adding to the hotel's appeal, especially for families. Despite occasional maintenance concerns, the availability of these amenities is often cited as a reason for returning.
Ample, easy-to-find parking is another advantage, with the presence of security cameras adding a sense of safety. Though the parking lot can feel small at peak times, it generally meets guests' needs conveniently.
Overall, the combination of a prime location, excellent breakfast, clean and comfortable rooms, and attentive staff makes Holiday Inn Express & Suites a top choice for travelers visiting Santa Fe. The hotel prioritizes guest satisfaction, providing a relaxing and enjoyable stay that many guests are eager to recommend and revisit. Show more
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Categories
Accessible Hotel
This hotel is committed to providing accessible facilities under the American Disabilities Act. Guests requiring additional information about accessible facilities can contact the hotel directly.
Hotel with Gym
Holiday Inn Express & Suites is listed among the hotels with gym facilities. It is expected to offer standard fitness equipment for guests.
3-Star Hotel
Holiday Inn Express & Suites provides standard amenities and comfortable accommodations. It is suitable for travelers seeking a reliable stay.
Hotel with Indoor Pool
This hotel offers a year-round indoor pool and a hot tub, noted by guests as a nice facility for relaxation and enjoyment.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Hotel with Heated Pool
Room Types
Guest Reviews
8.5
Very Good
Location
Holiday Inn Express & Suites boasts an enviable location that has garnered praise from many guests. Situated conveniently near old town Santa Fe, the hotel offers easy access to both historical sites and exciting outdoor hikes. Its setting away from the main road ensures a peaceful ambiance, something guests appreciate after a day of exploration. Although some find its tucked-away location slightly challenging to find, this positioning enhances its tranquility. Visitors commend its proximity to a variety of dining and shopping options, providing convenience without the hustle and bustle of staying directly downtown. Notably, it offers easy transportation links, making it a breeze to reach downtown Santa Fe, nearby restaurants, and shopping outlets while avoiding the higher costs of staying directly in those areas. The hotel offers clean, comfortable rooms and attentive staff enhance the experience, complementing the great value offered by this property. With its combination of accessibility and peacefulness, Holiday Inn Express & Suites is well-suited for travelers looking to experience Santa Fe without the downtown premium.
Breakfast
The breakfast experience at Holiday Inn Express & Suites shines brightly in guest reviews, consistently praised for its variety and quality. Visitors frequently highlight the delicious and plentiful spread, featuring an array of options ranging from oatmeal, cinnamon rolls, and bagels to omelettes, bacon, potatoes, and pancakes. The buffet is particularly appreciated for its hot and cold offerings, which often change slightly from day to day, ensuring variety for longer stays. Many guests find the breakfast highly satisfactory, describing it as one of the best they have encountered during their travels, with standout items such as veggie omelettes and a beloved pancake maker. The friendly staff and comfortable seating area further enhance the dining experience, making breakfast a delightful start to the day. Though there are occasional mentions of areas for improvement, the overall consensus is that the breakfast is a commendable aspect of the hotel stay.
Rooms
Visiting the Holiday Inn Express & Suites promises a delightful stay, especially when it comes to the accommodations. Guests have consistently praised the cleanliness and comfort of the rooms, highlighting their spaciousness and modernity. Many have appreciated the sizable beds and well-equipped features, including microwaves, coffee makers, and small fridges. The rooms often come with spacious bathrooms and ample counter space, contributing to a well-rounded sense of comfort.
Even those arriving in larger groups found the rooms more than sufficient, noting the ability to accommodate multiple adults with ease. Recent refurbishments have added a touch of modernity and fresh finishes, making the experience even more pleasant. The inclusion of efficient air conditioning and blackout shades ensures a restful stay, with plenty of parking available for convenience.
Despite some mentions of rooms' layout feeling a bit cramped, the overall sentiment remains overwhelmingly positive, with guests leaving satisfied and refreshed. The hotel has been well-maintained, and its upgrades have been noticeable, offering visitors an enjoyable retreat complete with a nice hot tub, pool, and a reliable breakfast bar. The mixture of comfort, cleanliness, and well-designed spaces sets a solid foundation for a comfortable, stress-free stay.
Beds
Holiday Inn Express & Suites seems to have mastered the art of providing an excellent night's sleep, as guests consistently praise the comfort of the beds in their reviews. Many describe the beds as being very comfortable, with others asserting they are exceedingly soft, cozy, and even heavenly. The pillows complement this comfort, offering a choice between soft and firm options, adding to the overall experience.
The bedding receives commendation as well, often noted as awesome, with soft sheets contributing to a restful sleep. The beds are consistently described as clean, enhancing the overall feeling of coziness and relaxation. Guests often feel as though they can melt into the beds, which speaks volumes about the quality of the sleep environment provided by the hotel.
Combined with clean rooms and a peaceful atmosphere, the comfortable beds offer travelers the perfect setting for a rejuvenating slumber, be it before an early start or after a long day's journey. Holiday Inn Express & Suites clearly prioritizes guest comfort, earning high marks for its sleep-inducing beds.
Cleanliness
When considering accommodation choices, Holiday Inn Express & Suites consistently stands out for its exceptional cleanliness, receiving praise across numerous guest reviews. Visitors repeatedly highlight the hotel's commitment to maintaining spotless environments, from the lobby to the rooms, ensuring a comfortable and reassuring stay. The rooms are described as clean and well-furnished, offering a sense of safety and comfort. Guests appreciate the quiet atmosphere, allowing for restful evenings, and note the diligent effort in room sanitization and thorough cleaning practices. The staff's friendliness and helpfulness complement the cleanliness, enhancing the overall experience.
Guests also commend the hotel for its bright and inviting spaces, reflecting good standards of maintenance and presenting a fresh appearance. The establishment is recognized for its cleanliness alongside convenience, being centrally located with easy access to local amenities. Moreover, the hotel offers comfortable accommodations with sufficient amenities, including an indoor pool and a pleasant breakfast setting, contributing to a satisfying visit.
Overall, the property has received upgrades that have further improved the already high cleanliness standards, showcasing an ongoing dedication to providing a clean, quiet, and pleasant environment. Whether stopping by for a business trip or leisure stay, this hotel promises a tranquil experience backed by its meticulous attention to cleanliness and guest satisfaction.
Staff
The Holiday Inn Express & Suites has garnered praise for its exceptional staff, making a lasting impression on guests with their friendliness and professionalism. Visitors frequently mention that the hotel staff is consistently welcoming, with team members at the front desk often described as having a positive demeanor and a smiling, friendly approach. The attentiveness of the hotel employees is equally notable, with guests appreciating the staff's helpfulness and readiness to assist with any inquiries, from suggesting local dining spots to providing directions for activities.
Management is frequently recognized for their excellence, contributing to a well-managed facility that feels inviting and familial. Guests describe interactions with staff as warm and helpful, enhancing the overall experience. The kitchen staff also receives commendations for maintaining meal areas efficiently and being personable.
A particularly positive aspect is the dedication and enthusiasm displayed by staff members even during long shifts, ensuring a welcoming experience throughout. The combination of a clean, comfortable environment, good breakfast options, and excellent service makes the hotel highly recommended by visitors. Overall, the staff's upbeat, respectful, and professional attitude solidifies the Holiday Inn Express & Suites as a top choice for travelers seeking a pleasant and accommodating stay.
Pool
The Holiday Inn Express & Suites in Santa Fe boasts an indoor pool and hot tub that guests generally find enjoyable for their stay. Many appreciate the convenience of an indoor pool, particularly because it remains accessible even during the winter months. Its warmth and the presence of a heated Jacuzzi are often highlighted as features that enhance the experience, making it a delight for families and toddlers. While some guests have noted maintenance issues, such as the pool's temperature and occasional cleanliness concerns, the overall consensus celebrates the pool's accessibility and amenity value. The addition of a hot tub enhances relaxation options, although its availability can sometimes be unpredictable. The hotel's provision of an indoor pool is a notable advantage in the area, often cited as a reason for guests choosing to return.
Parking
Holiday Inn Express & Suites offers a range of parking experiences. Many guests appreciate the convenient and easy-to-find parking, highlighting its abundance of spaces and the added benefit of being free. The presence of security cameras adds reassurance for those concerned about vehicle safety. However, some reviews note that the parking lot can feel small, particularly when arriving late at night, and that spaces are sometimes a bit close together. Overall, the parking options are generally regarded positively, especially for those arriving at more typical hours.
Yes, Holiday Inn Express & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites.
No, Holiday Inn Express & Suites doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites.