Best Western Plus Inn of Santa Fe

Santa Fe 35.64479900, -106.00720100 , 3650 Cerrillos Road (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Best Western Plus Inn of Santa Fe receives largely positive feedback from guests due to several key factors that contribute to an enjoyable stay. The hotel's location on Cerrillos Road is highly praised for its convenience, offering easy access to shops, restaurants and supermarkets, as well as a short drive to the historic downtown area. Guests find the area safe and pleasant, appreciating the convenience of nearby major retail centers and food outlets.

The complimentary breakfast stands out with many guests applauding the quality and variety of options available, from hot and cold items to fresh fruits and pastries. The breakfast room is clean and organized, though occasionally congested. Despite some minor issues, such as occasional cold items, the overall breakfast experience generally exceeds expectations.

Rooms are noted for their cleanliness and comfortable beds, adorned with southwest-inspired decor. While some guests mention that the rooms could be a bit dark and dated and the bathrooms somewhat small, the overall comfort provided is commendable. Noise levels can vary with occasional disturbances from neighboring rooms or traffic.

Cleanliness throughout the hotel garners positive reviews with many guests highlighting the well-maintained property and comfortable rooms. The housekeeping staff receives kudos for their diligence, although a few guests noted specific areas that could use more attention.

The staff's friendliness and helpfulness significantly enhance guests’ experiences, frequently mentioned for their politeness and quick responses to issues. The accommodating nature of the staff, including their efforts to keep communal areas clean and promptly address any maintenance concerns, is widely recognized.

The hotel's pool, both indoor and heated, is a favorite among guests. The well-kept facilities, along with a hot tub, provide a relaxing and enjoyable experience, especially appreciated by families and kids. The extended hours of the pool also add to its appeal.

For families, the hotel is a solid choice due to its suitable accommodations and family-friendly amenities. The pool and hot tub are particularly lauded, providing significant entertainment for children. Additionally, the on-site dog-friendly policies and amenities make it a convenient option for those traveling with pets.

The beds at the hotel receive good feedback for their comfort and the high quality of bedding, contributing to a restful night’s sleep. Although a few guests prefer softer mattresses, the general sentiment leans towards satisfaction.

In summary, the Best Western Plus Inn of Santa Fe offers a rewarding stay experience with its convenient location, quality breakfast, comfortable rooms, cleanliness, friendly staff and excellent pool facilities, while also accommodating families and pets effectively. Despite minor areas for improvement, the hotel is highly rated for its overall value and guest satisfaction.
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Categories
Family Friendly Hotel
This hotel offers comfortable rooms and practical amenities suitable for families. It provides good value and a convenient location for exploring Santa Fe.

Dog Friendly Hotel
This Inn allows two pets of any size for an additional fee of $20 per pet, per stay. Both dogs and cats are accepted but are not permitted to be left alone in rooms. The hotel provides waste bags and has some areas available for pet relief.

Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, ensuring guests can easily access the internet. The hotel is part of the Best Western Plus chain, which is known for providing consistent and reliable amenities.

Business Hotel
Best Western Plus hotels often provide business amenities such as meeting rooms and business services. Specific details for this location are not available in the provided data.

Hotel with Gym
This hotel is recognized for having gym amenities. It is expected to offer a basic range of equipment.

3-Star Hotel
This hotel includes an indoor pool and fitness center. It offers free WiFi, self-parking, and a complimentary breakfast, with proximity to Meow Wolf and Theaterwork Studio.

Hotel with Indoor Pool
Guests can enjoy a wonderful and clean, well-maintained indoor heated pool along with a hot tub, providing a comfortable aquatic experience.

Hotel with Heated Pool
Features an indoor heated pool and hot tub. It also serves a daily continental breakfast, providing a comfortable and convenient stay.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Accessible Hotel

Room Types
Queen Room - Non-Smoking This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Deluxe King Room - Non-Smoking The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

King Suite - Non-Smoking The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This suite features a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Queen Room with Two Queen Beds - Non-Smoking The quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

Junior Suite - Non-Smoking The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

Queen Room - Hearing Accessible The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Deluxe Queen Room with Two Queen Beds - Non-Smoking This air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

King Room - Non-Smoking The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Executive King Room with Wet Bar - Non-Smoking The quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

Family Suite - Non- Smoking This air-conditioned suite is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
The Best Western Plus Inn of Santa Fe boasts a favorable location, well-regarded by its guests for its proximity to a range of amenities. Situated on the main road, Cerrillos Road, the hotel provides convenient access to numerous shops, restaurants and supermarkets. While it is positioned on the outskirts of Santa Fe, it remains a short drive—around five to fifteen minutes—from the historic downtown area, making it a great base for exploring the town and its attractions.

Guests appreciate the hotel's easy connectivity via highways and the availability of public transportation, which allows direct access to the historic center. Its location next to major retail centers and food outlets adds to the convenience, catering well to travelers seeking both leisure and basic necessities.

Though some reviews mention that the hotel is a little far from Santa Fe’s historic and arts districts, the clean, well-maintained premises and helpful staff compensate for the distance. The surrounding area, despite being bustling, is described as safe and pleasant, enhancing the overall visitor experience. Despite a few concerns about the immediate vicinity, the location's benefits such as ease of parking and accessibility make it a solid choice for many travelers.

Breakfast
The breakfast experience at Best Western Plus Inn of Santa Fe receives generally positive feedback from guests. Many reviews highlight the quality and variety of the breakfast with several guests praising it as better than what is typically found in other hotels. The selection includes an extensive range of hot and cold options, fresh fruit and pastries, ensuring something for all tastes. The breakfast buffet stays well-stocked and is described as both plentiful and substantial.

The breakfast room is noted for being clean and organized, although some guests mention it can get congested and lacks sufficient seating. Additionally, the coffee and water dispenser are frequently mentioned as positives. Despite some reviews noting limited choices or occasional cold items, many guests appreciate the effort put into maintaining a good breakfast experience even during COVID-19 with measures such as served hot meals or takeaway options in place.

Overall, the complimentary breakfast at the hotel is seen as a good value with several guests expressing that it exceeded their expectations and added to their enjoyment of the stay.

Rooms
When staying at the Best Western Plus Inn of Santa Fe, guests can expect spacious rooms with southwest-inspired decor that provides a warm and inviting atmosphere. Cleanliness is frequently noted with many visitors highlighting that their rooms were very clean and well-maintained. The beds are consistently described as comfortable, ensuring a good night's rest. The property itself is well-kept, adding to the overall comfort of the stay.

However, some guests have commented on the rooms being a bit dark and dated. Bathrooms tend to be on the smaller side and a few maintenance issues such as slow drains and soft patches in the bathtub have been mentioned. Noise levels can occasionally be a concern with reports of hearing neighboring guests and traffic from Cerillos Road.

Despite these drawbacks, the hotel's southwestern decor, clean environment and comfortable beds make it a good choice for those visiting Santa Fe.

Beds
The beds at the Best Western Plus Inn of Santa Fe receive generally positive feedback from guests with many describing them as comfortable and well-suited for a good night's sleep. The quality of bedding is often praised and guests frequently mention the high standard of the sheets and pillows. Some guests, however, find the beds to be a bit too hard for their liking and a few even express a desire for softer mattresses or an upgrade to the current beds. Despite these occasional criticisms, the consensus leans towards satisfaction with several reviews highlighting the beds as a key factor in their positive stay experience. The rooms, although somewhat small, are commended for their cleanliness, contributing further to a comfortable and restful environment.

Cleanliness
The Best Western Plus Inn of Santa Fe receives generally positive feedback regarding its cleanliness with many guests noting the well-maintained property and comfortable rooms. Housekeeping is appreciated for servicing the rooms daily and the public areas are described as spotless. The pool and spa areas have been consistently clean, enhancing the guest experience.

However, some guests mentioned occasional issues with cleanliness, such as unmet expectations for thorough cleaning and specific areas like the bathroom grout and behind the bed not being spotless. A few guests reported specific cleanliness concerns like unpleasant smells and traces of pests, which detracted from the overall experience for some.

Despite these occasional lapses, the majority of reviews highlight clean and well-maintained rooms, comfortable beds and friendly staff, contributing to an overall pleasant stay for most visitors. The exceptional attention to cleanliness in facilities like the indoor swimming pool and the breakfast area, coupled with friendly and accommodating staff, are frequently lauded.

In summary, while there are some areas for improvement, the Best Western Plus Inn of Santa Fe generally meets expectations for cleanliness, providing a comfortable stay for most of its guests.

Staff
The staff at Best Western Plus Inn of Santa Fe consistently receive high praise for their friendliness, helpfulness and welcoming attitudes. Guests frequently commend the front desk clerks, receptionists and housekeeping staff for their politeness and attentiveness. The staff are praised for their quick responses to maintenance issues, such as promptly checking the treadmill and replacing coffee makers. They are also noted for their efforts in keeping the breakfast area clean and being accommodating to guest requests, including room changes and providing lower level rooms when asked. Despite a few mentions of unfriendly experiences, the overwhelming consensus is that the staff work hard to please guests and contribute significantly to a positive stay experience with their warm, gracious and accommodating service.

Wi-Fi
The reviews for the WiFi at Best Western Plus Inn of Santa Fe reveal a mixed bag of experiences. While some guests found the WiFi to be good and the connection particularly strong in the check-in area, others encountered issues. Inconsistency and frequent disconnections were common complaints with mentions of unreliable service and slow internet speed. Some guests did not experience any issues, though problems like a lack of security and overall poor performance were noted by others. The front desk staff stood out for their readiness to assist and clear communication on addressing any issues.

Pool
The pool at Best Western Plus Inn of Santa Fe comes highly appreciated by guests, who often remark on its cleanliness and size. The indoor, heated nature of the pool is a major highlight, providing a comfortable swimming experience regardless of the weather. Open until 11 pm, the extended hours allow for flexibility, making it convenient for guests to enjoy a late-night swim. Many guests also delight in the adjacent hot tub, which is well-maintained and offers a relaxing experience.

The pool area, described as great and beautiful, has garnered positive remarks for its overall ambience. Families, in particular, find the pool enjoyable with mentions of kids loving their time spent there. The presence of extra towels was a noted convenience and the exercise room nearby is an additional perk for those looking to work out.

However, while many guests enjoy the pool, some critiques include occasional loudness in the pool area and issues with the heating system breaking down. Despite these minor setbacks, the overall sentiment is overwhelmingly positive with guests frequently highlighting their enjoyment of the pool during their stay.

Family
The 'Best Western Plus Inn of Santa Fe' emerges as a commendable choice for family travel based on guest reviews. It features family suites that were deemed nearly perfect for larger groups, providing adequate space and amenities for a comfortable stay. The hotel is praised for being family-friendly with facilities that cater well to both adults and children. The pool and hot tub, in particular, received positive remarks from families with kids thoroughly enjoying these amenities. The hotel's accommodations comfortably meet the needs of families, making it a popular destination for those traveling with children. Additionally, its proximity to a good family pizza place adds to the overall convenience. The friendly atmosphere and the fact that families have chosen to return for multiple stays underscore its reputation as a reliable family destination.

3 Star
The Best Western Plus Inn of Santa Fe offers a commendable stay, characterized by clean and nicely presented rooms that stand out for their spaciousness. The breakfast, while simple, provides satisfactory options to start the day. Guests find the hotel to be a good value for money, delivering solid service and cleanliness in line with its three-star rating. Its location near attractions adds to its appeal, making it a convenient choice for travelers.

Business
Best Western Plus Inn of Santa Fe generally meets the needs of business travelers looking for a convenient stay. The hotel is recognized as business-friendly, offering facilities that cater to those on work trips. Many guests acknowledge the business-friendly nature of the hotel, emphasizing the friendly staff that potentially offers discounts for business travelers. The business center, although simply a computer in the lobby, provides a basic setup for work needs. However, the Wi-Fi can be inconsistent, prompting some guests to use their phone as a hotspot. Overall, it is deemed suitable for business stays and has amenities that support business purposes, even if expectations have to be managed for those seeking extensive business facilities.

Accessible
The Best Western Plus Inn of Santa Fe offers several positive aspects regarding accessibility. It provides a convenient location for guests with disabilities, ensuring ease of access. The hotel has accessible rooms available and some guests noted that they were provided lower-level rooms upon request. The pool schedule is also accessible, adding to the overall convenience. However, there are areas for improvement; some concerns were raised about room accessibility and congestion. Additionally, parking, particularly with larger vehicles like trucks and trailers, can be challenging. The Wi-Fi service was noted as inconsistent and the property could benefit from some updates and repairs. Overall, while largely accessible, there are specific areas that could enhance the experience further.

Heated Pool
The heated pool at Best Western Plus Inn of Santa Fe garners high praise from guests. Many commend both the pool and the hot tub, emphasizing their enjoyment of these well-maintained facilities. The pool's heat is particularly appreciated with some noting it is even warmer than expected, adding to the overall pleasant experience. Guests often highlight the availability and comfort of the heated pool and jacuzzi, contributing to a memorable stay. The pool area consistently receives positive remarks, underscoring the satisfaction guests feel with this amenity.

Indoor Pool
The indoor pool at Best Western Plus Inn of Santa Fe receives high praise from guests. Many appreciated the heated feature, describing it as a nice, warm experience. The pool area, often mentioned as clean, provided absolute entertainment, especially for kids. Whether it was for a quick swim or a more extended leisure time, the indoor pool stood out as a memorable part of their stay. This amenity, along with the adjacent spa, added significant value to guests' overall hotel experience.

Dog Friendly
The Best Western Plus Inn of Santa Fe provides a welcoming environment for dog owners, featuring dog-friendly policies and pet-friendly amenities. Guests frequently noted the warm reception their pets received upon arrival, including dog-friendly rooms. Certain facilities, like the dog station, are appreciated for convenience after long journeys. However, some reviews highlighted areas for improvement, such as stronger management of the pet area to eliminate issues like pet waste on sidewalks and occasional animal odors in rooms and hallways. Reports of dogs being unleashed and barking in rooms suggest that better enforcement of pet rules could enhance the stay for all guests. Despite these challenges, the overall pet-friendly atmosphere is a positive draw for travelers with dogs.


Yes, Best Western Plus Inn of Santa Fe has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Best Western Plus Inn of Santa Fe.

Yes, Best Western Plus Inn of Santa Fe welcomes dogs.

No, parking facilities aren't available at Best Western Plus Inn of Santa Fe.

Yes, Best Western Plus Inn of Santa Fe has a gym.

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