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Summary of reviewsEl Sendero Inn, Ascend Hotel Collection, is highly praised for its prime location in the heart of Santa Fe, close to the historic plaza, central attractions, restaurants, shops, museums and art galleries. This accessible and walkable area enhances the stay, allowing guests to easily explore local cultural landmarks and vibrant downtown offerings. Despite being centrally situated, the hotel is described as secure and peaceful, providing a blend of convenience and tranquility.
The rooms at El Sendero Inn are frequently commended for their cleanliness, comfort and modern decor. Guests appreciate the spacious layouts, updated amenities such as large flat-screen TVs and Keurig coffee makers and the overall fresh feel due to recent renovations. Comfortable beds and well-maintained bathrooms further contribute to a positive experience. Although there are occasional mentions of smaller room sizes and minor issues like drafty doors, the overall sentiment is extremely positive.
Cleanliness is a standout feature at the hotel. Guests consistently note the well-kept and immaculate conditions of the rooms and common areas. Daily housekeeping ensures the hotel remains in pristine condition, enhancing the overall stay. Minor oversights such as moldy bathroom windows or dirty walkways are infrequent and do not overshadow the emphasis on cleanliness.
Staff service is another strong point with guests frequently describing the hotel staff as friendly, helpful and accommodating. Front desk personnel receive high praise for their professionalism and promptness, contributing to a seamless and enjoyable stay. Although there are occasional mentions of lapses in friendliness, the majority of reviews distinctly highlight the staff's warmth and attentiveness.
The hotel's amenities receive positive feedback, particularly the free, fast and reliable Wi-Fi. The pool area is also noted as a charming feature; despite its small size, it is appreciated for being clean, well-maintained and heated. Some critiques include its placement and the need for more shaded areas, but overall, it provides a pleasant space for relaxation.
The breakfast offered is grab-and-go style, which garners mixed reviews. While the complimentary aspect is valued, guests often find the selection limited and not very substantial, suggesting improvements such as fresh bagels or muffins.
Parking is available at an additional cost with many guests finding the fee reasonable for the security and convenience provided. The proximity of the parking to the hotel and city center is appreciated, though the fee and occasional limited space can be a minor inconvenience.
The inn is family-friendly with spacious accommodations suitable for those traveling with children. The friendly staff and clean, comfortable rooms contribute to a pleasant family stay, though some family rooms lack bathtubs.
For those seeking good value, El Sendero Inn delivers. Despite being a motel-style setup rather than a boutique hotel, it offers modern, clean accommodations with a reasonable price point, meeting the expectations of a three-star rating. The excellent location further enhances its appeal.
Overall, El Sendero Inn, Ascend Hotel Collection, stands out for its strategic placement, cleanliness, comfort and exceptional service, making it a highly recommended choice for travelers exploring the rich culture and heritage of Santa Fe. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Provides comfortable accommodations with a Southwestern charm, offering a relaxing atmosphere. Its location and amenities make it a convenient choice for couples.
Business Hotel
As part of the Ascend Hotel Collection, El Sendero Inn may offer basic business services. Specific details about meeting spaces and amenities would require further confirmation.
Hotel with Parking
The hotel charges $10 per day for parking, which some guests find reasonable for the security and peace of mind it provides. The parking is described as sufficient with an excellent parking lot and many guests appreciated the convenience of having parking close to the room and the city center.
3-Star Hotel
This hotel is well-regarded for its comfortable amenities. It offers a convenient location close to the Old Santa Fe Trail.
Hotel with Outdoor Pool
This hotel provides a seasonal outdoor pool and a children's pool. The pool area includes sun loungers. The hotel is located in the Historic District of Santa Fe.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Pool Lap Lanes Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis family room has a tea/coffee maker, tumble dryer, a refrigerator and air conditioning.
King Room - Non-SmokingThis double room features a tumble dryer, air conditioning, a refrigerator and tea/coffee maker.
King Room - Non-SmokingThis double room has a flat-screen TV, tea/coffee maker, a refrigerator and air conditioning.
King Room - Accessible/Non-SmokingThis double room features a tumble dryer, tea/coffee maker, a refrigerator and air conditioning.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This quadruple room has a tumble dryer, tea/coffee maker and cable TV.
King Suite - Non SmokingThe suite is furnished with a desk and a seating area. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
'El Sendero Inn, Ascend Hotel Collection' enjoys a prime location that consistently receives high praise from its guests. Nestled in the heart of Santa Fe, the hotel is within walking distance to the historic plaza, central square and a myriad of attractions, including restaurants, shops, museums and art galleries. This convenience makes it an ideal base for exploring the city on foot.
Guests appreciate the superb, excellent and fantastic location that provides easy access to the vibrant downtown area. The proximity to Santa Fe Plaza and the city's cultural landmarks, such as the Loretto Chapel and Canyon Road, is frequently highlighted. The convenience of nearby parking adds to the overall positive experience, enabling visitors to leave their cars behind and fully immerse themselves in the local surroundings.
The location not only offers connectivity but is also described as secure and peaceful, despite being in the midst of all action. Visitors can enjoy the charm of Santa Fe’s old town and historical sites without the hustle of traffic, enhancing the overall experience. Many reviews specifically mention how the positioning of 'El Sendero Inn' allows easy exploration of everything from local attractions to notable restaurants and art districts.
Ultimately, the combination of strategic placement, ease of access to major sites and walkability makes 'El Sendero Inn' a highly recommended choice for travelers keen on immersing themselves in the rich culture and heritage of Santa Fe.
Breakfast
El Sendero Inn offers a grab-and-go style breakfast that receives mixed reviews. Guests consistently highlight the complimentary nature of the breakfast, which includes items such as yogurt, granola bars, packaged pastries, fruit and coffee. While some guests appreciate the convenience of the grab-and-go breakfast, many find the options to be limited and not very substantial. The absence of hot breakfast items and the reliance on processed foods are common points of criticism. Additionally, the lack of a designated breakfast room and fresh products are noted as areas needing improvement. Despite these shortcomings, some guests find the breakfast adequate and a nice gesture. However, many suggest that incorporating more variety, including fresh bagels or muffins, would significantly enhance the experience. For those desiring a more robust breakfast, numerous nearby restaurants provide alternative options.
Rooms
El Sendero Inn, part of the Ascend Hotel Collection, has garnered notable remarks regarding its rooms, emphasizing cleanliness and comfort as standout features. Many guests have highlighted the spacious layouts and the modern, updated decor. The rooms are described as quiet, insulated from noise and featuring ample amenities including large flat-screen TVs and Keurig coffee makers. A few reviews noted the size as being smaller than expected, but still comfortable and well-equipped.
Rooms are frequently praised for their recent renovations, making them feel more modern and fresh. Comfortable beds and clean, spacious bathrooms contribute to an overall pleasant stay. Some rooms feature charming additions like walk-in showers and seating areas, ensuring guests have a cozy experience.
Despite minor criticisms such as the occasional drafty door, thin walls and slippery showers, the majority of the feedback on the rooms is positive. The attention to detail and frequent upgrading of facilities maintain the overall high standards of the accommodation. The newly remodeled rooms with updated fixtures, modern designs and sufficient storage space hit the mark in balancing comfort and style for a satisfying stay.
Beds
El Sendero Inn, Ascend Hotel Collection, has garnered much praise for the comfort of its beds, which are frequently described as exceptionally comfy and very comfortable. Many guests specifically mentioned that the large beds and plush mattresses contributed to an excellent night's sleep. The king beds are often highlighted for their comfort with some guests describing them as oversized and super comfy. Many reviewers regarded their experience with the bedding as better than what they’ve found in four-star resorts with a few noting that the beds provided the best sleep they've ever had.
Despite the overwhelmingly positive feedback, there were a few mentions of the beds being a little too firm or too soft for some guests’ liking. Additionally, while the main beds received high marks for comfort, the sofa beds were noted to be less comfortable. There were also isolated comments about small pillows for king-size beds and issues with bed linens.
Overall, the blend of large, well-padded and plush mattresses seems to ensure that most guests enjoy a relaxing and restful stay at El Sendero Inn. Whether in need of a cozy spot after a day of travel or seeking a restful night’s sleep, this hotel appears to deliver on comfort.
Cleanliness
El Sendero Inn, Ascend Hotel Collection, offers a commendable level of cleanliness as highlighted by numerous reviews. Guests consistently describe the rooms as very clean, well-maintained and comfortable. Some specific praises include clean and updated rooms, immaculate and well-kept facilities and daily housekeeping ensuring rooms remain spotless and fresh. Areas such as the front desk and common locations were also reported to be clean and orderly.
However, there were minor areas of concern such as moldy bathroom windows, dirty walkways and an occasional oversight in housekeeping services. Despite these isolated incidents, the general consensus paints a picture of a property that prioritizes cleanliness and comfort, making it a pleasant stay for guests. Thus, El Sendero Inn maintains a high standard of cleanliness overall, contributing to a positive guest experience.
Staff
El Sendero Inn, part of the Ascend Hotel Collection, stands out for its exceptional staff service according to guest reviews. Guests frequently describe the staff as friendly, helpful and accommodating. The front desk personnel in particular receive high praise for their promptness and professionalism, consistently ensuring visitors' needs are met with efficiency and warmth. Many highlighted specific interactions with staff members who went above and beyond, making their stay enjoyable and stress-free. The reception staff are noted for being available 24/7, always ready to assist with any inquiries or issues, contributing to a seamless and pleasant experience. While the majority of interactions were positive, a few guests mentioned occasional lapses in friendliness or professionalism. However, the overall consensus emphasizes the staff's courteous and attentive nature which significantly enhances the comfort and experience at the hotel.
Wi-Fi
El Sendero Inn, Ascend Hotel Collection garners positive feedback for its Wi-Fi service from guests. Numerous reviews commend the hotel for its fast and reliable Wi-Fi, which works well in the rooms and provides a good internet experience. Guests appreciate the free Wi-Fi offered with several highlighting that they faced no issues and found the connection to be stable and quick. However, a few reviews mentioned occasional instability and a weak connection at times. Despite these minor setbacks, the overall sentiment reflects satisfaction with the Wi-Fi service provided at the hotel.
Pool
The pool at El Sendero Inn, Ascend Hotel Collection, offers an appreciated retreat for guests who enjoy swimming and lounging under the sun. The pool area has garnered positive remarks for being well-maintained and clean with many highlighting the lovely and beautiful pool. Guests have also found the heated pool to be a great benefit, especially for leisurely relaxation. The pool provides a warm, inviting environment and serves as a pleasant spot for downtime during a stay.
However, the pool's small size is noted by several visitors, although it remains sufficient for cooling off and enjoying a refreshing dip. The outdoor location of the pool makes it easily accessible, though some visitors feel that more shaded areas are needed around the pool area. While a few guests were less impressed, describing it as uninviting or commenting on its placement in the parking lot, the general consensus emphasizes the pool's cleanliness and enjoyable atmosphere. Despite its minor size and occasional critiques, the pool continues to be a valued feature for those seeking a pleasant, refreshing experience at the hotel.
Parking
Parking at El Sendero Inn, Ascend Hotel Collection offers a blend of convenience and secure options, albeit at an additional cost. The hotel charges $10 per day for parking, which some guests find reasonable for the security and peace of mind it provides. The parking is described as sufficient with an excellent parking lot and many guests appreciated the convenience of having parking close to the room and the city center.
However, the extra fee for parking did catch some guests by surprise and a few found it frustrating to have to pay on top of their accommodation charges. Limited parking spots during specific circumstances like resurfacing work also contributed to occasional inconvenience. Despite these concerns, for many, the parking facility at El Sendero Inn was deemed convenient and worth the cost, especially given the safety and availability near their stay.
Family
El Sendero Inn, Ascend Hotel Collection, offers a welcoming environment for families visiting Santa Fe. Despite a minor inconvenience of extra charges for parking and some family rooms lacking bathtubs, the hotel provides spacious accommodations suited for small families. The family-friendly services, including comfortable and clean rooms, make it a pleasant stay for those with children.
Conveniently located close to key attractions, the hotel ensures families are never far from the action, making it easy to explore everything Santa Fe has to offer. Many guests highlight the friendly and accommodating staff, who are praised for their professionalism and friendliness, contributing to an overall enjoyable and peaceful atmosphere.
While some guests noted the need for better insulation between adjoining rooms and the absence of cribs, the ample parking and general comfort of the rooms were appreciated. Overall, El Sendero Inn stands out as a suitable and comfortable option for family vacations with its dedication to providing family-friendly amenities and services.
3 Star
El Sendero Inn offers a good value for money with reasonable pricing that stands out compared to similar hotels in other cities. The hotel, while not a boutique establishment, provides clean and modern accommodations in a motel-style setup. Guests highlight the up-to-date TV and the decent condition of the facilities. The hotel could benefit from some renovations, but overall, it maintains a standard that meets the expectations of a three-star rating.
Visitors appreciate the simplicity and cleanliness of the rooms, describing them as sufficient for their needs. The hotel includes a standard breakfast, which adds to the convenience. The inn's great location further enhances its appeal, making it a suitable choice for those seeking a reasonably priced and comparably fine hotel experience.
Heated Pool
El Sendero Inn, part of the Ascend Hotel Collection, receives consistent praise from guests for its heated pool. Visitors frequently highlight the pool's warmth, making it an inviting feature regardless of the season. Descriptions often include adjectives like beautiful and lovely, reflecting guests' enjoyment of both the pool itself and the surrounding area. The heated pool is not only appreciated for its temperature but also recognized as a useful amenity. Its convenience is further noted with references to its close proximity to various parts of the hotel, adding to the overall appeal of this specific feature.
Yes, El Sendero Inn, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at El Sendero Inn, Ascend Hotel Collection.
No, El Sendero Inn, Ascend Hotel Collection doesn't allow dogs.
Yes, parking facilities are available at El Sendero Inn, Ascend Hotel Collection.
No, El Sendero Inn, Ascend Hotel Collection doesn't have a gym.