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Summary of reviewsPueblo Bonito Santa Fe offers an inviting and memorable stay, enriched by its prime location and a charming sense of place. Situated in the heart of Santa Fe, the hotel allows guests easy access to the vibrant cultural scene, local attractions, and eateries, all within walking distance. This accessibility, combined with free on-site parking, enables guests to explore without transportation concerns.
A standout feature of the hotel is its welcoming and attentive staff, known for their warmth and exceptional service. Names like Sam, Brenda, and Kimo highlight the personal touch extended to guests, offering insights into the local scene, thus enhancing the overall experience.
The accommodations themselves reflect the hotel's charm, with beautifully decorated and spacious rooms that offer a cozy retreat. Guests commend the cleanliness and comfort, especially praising the beds, which consistently provide for restful nights. The peaceful ambiance of the rooms, enhanced by welcoming features like kiva fireplaces, adds to the overall allure.
While breakfast experiences vary, with some guests desiring a more traditional B&B spread, the setting itself with its traditional New Mexico design adds to the unique experience. The overall cleanliness and comfort of the hotel reinforce its appeal, ensuring a relaxing and stress-free stay.
Overall, Pueblo Bonito Santa Fe is favored for its location, character, and the exceptional service provided by its dedicated staff, making it a preferred choice for many visiting Santa Fe. Although there are some areas that might not meet every expectation, particularly regarding breakfast and certain amenities, the hotel's charm and convenience generally offer a delightful stay. Show more
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Categories
Bed & Breakfast with Parking
This hotel offers on-site parking, adding convenience for guests who want to explore the city. The availability of parking is a significant advantage for visitors.
Small Bed & Breakfast
This bed and breakfast provides an authentic New Mexican experience with a touch of boutique luxury. The intimate atmosphere is perfect for travelers seeking personalized service and a true taste of local culture. It's located in the Downtown Santa Fe district, offering convenient access to nearby attractions.
3-Star Bed & Breakfast
This hotel provides comfortable suites and is situated near the Plaza. It is known for providing a relaxing and culturally rich experience.
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations Covid Safe Breakfast in room upon arrival; ice bucket santized and filled placed in room prior to arrival
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Queen RoomThis air conditioned ground floor room is located in the interior courtyard and offers private entry. An en suite bathroom, separate vanity area, refrigerator, microwave, work area and wall mounted flat screen TV are provided. A wood burning fireplace and free WiFi are also featured.
Please note, a wood fee applies for the fireplace.
Queen KitchenetteThis ground floor suite features a full kitchen, separate living room with futon, and a fireplace. Free WiFi and a flat-screen TV are featured. An ensuite bathroom is included.
King RoomThis ground floor room features a wood burning fireplace, a walk-in closet and 2 reading chairs. The room is located near the interior garden courtyard. An ensuite bathroom with separate vanity is available.
King KitchenetteThis ground floor suite features a wood burning stove, a kitchen and a private bathroom.
Guest Reviews
8.8
Excellent
Location
Pueblo Bonito Santa Fe boasts an exceptional location in the heart of the city, making it an ideal choice for those eager to explore the rich cultural heritage and vibrant atmosphere of Santa Fe. This charming hotel is conveniently situated within easy walking distance to the iconic Plaza, picturesque Canyon Road, and bustling Railyard Park, providing guests with effortless access to historic sites, local attractions, and diverse dining options. Its proximity to downtown ensures that restaurants, shops, and galleries are just a short walk away, allowing visitors to immerse themselves in the local scene without the need for transportation.
The hotel's central location offers guests a peaceful retreat amidst the lively surroundings, balancing tranquility with the buzz of nearby activities. With free parking available, guests can enjoy the freedom to wander through Santa Fe's enchanting streets by foot. The hospitality at Pueblo Bonito Santa Fe is noteworthy, with attentive and supportive staff contributing to the overall welcoming atmosphere.
While the location draws acclaim for its accessibility to popular spots, a few guests noted occasional traffic noise and nearby construction disturbances as minor inconveniences. Nevertheless, the hotel's walkability and charming Southwestern vibe remain key highlights that enhance the overall guest experience.
Breakfast
The breakfast experience at Pueblo Bonito Santa Fe offers a range of impressions from guests. On the positive side, some guests describe their breakfast as excellent, highlighting delightful Southwestern treats and nicely presented options. There is praise for the breakfast room itself, noted for its lovely traditional New Mexico design. For those who enjoyed the offerings, breakfast was a pleasant mix of fruit, bagels, coffee, and orange juice, as well as occasional croissants and granola.
However, expectations differ among visitors, with some expressing disappointment over the limited variety. The spread usually includes packaged snacks, coffee, and tea, which some guests felt did not align with the expectations set by a "bed-and-breakfast" label. For many, the breakfast options appeared minimal, with desires for more substantial or fresh options like baked goods or a fuller continental breakfast.
Overall, while the breakfast offerings may not meet all expectations of a traditional B&B experience, the charming setting of Pueblo Bonito Santa Fe compensates for some guests, providing a charming start to their day with its unique Southwestern atmosphere.
Rooms
Pueblo Bonito Santa Fe boasts a variety of charming and comfortable rooms that have won over many guests with their spaciousness, cleanliness, and stylish design. The historical building houses lovely rooms that are decorated with character and charm, and the rooms often exceed the typical size of standard hotel accommodations. Most guests appreciate the beautifully decorated interiors, complete with colorful tiles and well-designed furnishings. The beds are widely praised for their comfort, likened to sleeping on a cloud, and many rooms offer additional amenities such as a small fridge and charming kitchenettes.
Guests frequently compliment the cleanliness, citing rooms that are pristine and well-maintained. The hotel's location is considered excellent, with easy access to downtown attractions, and guests enjoy the quiet and cozy atmosphere of their rooms. The presence of a kiva fireplace adds to the magical ambiance, especially in the evenings.
However, there are a few minor points raised by guests, such as variation in room furnishing compared to photos and occasional issues with heating and water pressure. Despite these, the overall impression is that of beautifully crafted spaces that provide a delightful stay in Santa Fe. The friendly and attentive staff further enhance the guest experience, ensuring a warm and welcoming atmosphere throughout the hotel grounds.
Beds
Nestled in the charming locale of Santa Fe, Pueblo Bonito consistently delights its guests with exceptionally comfortable accommodations, especially when it comes to the beds. Visitors frequently rave about the high quality of the bedding and linens, describing their sleep experiences with terms like very comfy, super comfy, and unbelievably comfortable. Words like extremely and exceptionally comfortable also make frequent appearances, indicating that the hotel prioritizes the rest and relaxation of its guests. Many guests mention that the beds are a highlight of their stay, providing a restful sanctuary after a day of exploring. While a couple of guests found the beds too soft for their liking, the overwhelming majority seem to find the balance just right, praising the comfort offered. Despite the few mentions of individual preference, the overall sentiment towards the bedding at Pueblo Bonito is one of satisfaction and contentment.
Cleanliness
Pueblo Bonito Santa Fe wins high marks for its exceptional cleanliness and comfort, making it a top choice for travelers seeking a tranquil stay. Guests consistently mention the pristine condition of both rooms and shared facilities, highlighting the meticulous cleaning and well-maintained environment throughout the hotel. Rooms are not only spotlessly clean but also comfortable and cozy, offering everything needed for a restful stay, from comfy beds to ample space. The hotel exudes a charming Santa Fe character with thoughtful decor that aligns beautifully with the local culture. Located in a quiet area, the property is also praised for its lovely landscaping and overall serene ambiance. While a few minor amenities might be missing in some rooms, the overall cleanliness and comfort levels remain exceptional, reassuring guests of a delightful and stress-free experience.
Staff
The experience at Pueblo Bonito Santa Fe is made remarkable by the exceptional staff, who consistently provide top-tier service. Guests frequently comment on the warm and welcoming atmosphere created by the friendly and accommodating team, which includes knowledgeable figures like Sam, Brenda, and Kimo. The dedicated staff are not just attentive but go beyond expectations to ensure visitors feel at home, offering helpful suggestions on local attractions, restaurants, and cultural sites. The staff's genuine kindness and enthusiasm set the tone for a relaxing stay, complemented by the hotel's distinctive charm and convenient location. Whether interacting with the office manager Brenda or enjoying the cheerful service at reception, guests appreciate the daily cleaning service and the attentive care to their needs. Pueblo Bonito's staff is undoubtedly a highlight, contributing significantly to an enjoyable Santa Fe visit.
Parking
Visitors to Pueblo Bonito Santa Fe can generally expect a convenient parking experience, with the notable perk of free on-site parking, which is a rarity in Santa Fe, where paid parking is the norm. Guests appreciated having parking readily available and enjoyed the ease and security of parking within the property. While some mentioned that parking can be tight and crowded, particularly for larger vehicles, most reported no major difficulties in finding a spot. The parking lot is described as compact but sufficient, especially suitable for smaller cars or SUVs. Overall, the parking situation at Pueblo Bonito adds ease to the stay, allowing guests to return comfortably to their rooms after exploring local attractions like Meow Wolf.
3 Star
Pueblo Bonito Santa Fe is a conveniently located spot, approximately half a mile from the main square, making it an excellent base for exploring local attractions on foot. Many guests found their stay to be a wonderful experience with very little to complain about, highlighting the convenience of the hotel’s location.
However, there were notable disappointments, particularly concerning the breakfast offerings which left some guests unsatisfied. Once termed a bed and breakfast, the establishment is transitioning to being known as Billie's Hideaway, resulting in a more continental breakfast experience that did not meet expectations for a traditional B&B. Some guests felt misled by this change, comparing the breakfast unfavorably with those at mid-grade motel chains.
Additionally, sporadic hot water issues detracted from the overall experience, and for the premium price of the rooms, some found the offerings lacking in comparison to other accommodations in Santa Fe. While the stay was very pleasant for many, the mentioned shortcomings are worth considering if breakfast and amenities are a priority during a stay.
No, Pueblo Bonito Inn doesn't have any pool.
No, a spa isn't available at Pueblo Bonito Inn.
No, Pueblo Bonito Inn doesn't allow dogs.
Yes, parking facilities are available at Pueblo Bonito Inn.