Ramada by Wyndham Santa Fe
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Summary of reviewsRamada by Wyndham Santa Fe is positioned as a convenient and accessible option for travelers, offering a strategic location and a variety of amenities, mostly favoring a budget-conscious audience.
The hotel's location is a highlight, providing quick access to Downtown Santa Fe, historic areas, main highways and local attractions like Meow Wolf. Guests appreciate the convenience of nearby stores, gas stations and restaurants, making it a practical choice for both leisure and business stays.
The breakfast experience is included in the stay and generally meets basic expectations with some guests enjoying the selection of items like waffles and cereals. However, there is room for improvement in variety and healthier options. The breakfast area can become crowded and may run out of food items, indicating potential inefficiencies in restocking and maintenance.
Rooms received mixed feedback. Guests appreciated the spaciousness, comfort and amenities such as large refrigerators and smart TVs. However, the maintenance and cleanliness of the rooms vary with some noting outdated furniture, dirty carpets and occasional pest sightings. Noise and maintenance issues were also recurrent concerns, underscoring the need for better upkeep.
Cleanliness reviews were similarly mixed. While many visitors found the rooms clean and comfortable, the hotel's common areas were frequently described as dirty and outdated. This inconsistency points to a need for better housekeeping practices.
Staff interactions are largely positive with many guests praising the friendliness and helpfulness of the staff, particularly those involved in check-in and housekeeping. Nevertheless, some guests experienced unhelpful or rude behavior from front desk staff, suggesting the potential for enhanced training and staffing adjustments.
The Wi-Fi service is hit-or-miss with some guests enjoying a reliable connection while others faced persistent connectivity issues. Similarly, the gym is appreciated for being clean but is let down by broken equipment, impacting the overall guest experience.
Parking is generally convenient with ample spaces, but some concerns regarding lighting and security were noted, particularly in the rear parking lot.
Families may find the hotel reasonably accommodating with features like family rooms and a pool, although the lack of connecting rooms and limited dining options could be challenging. Pet owners can appreciate the accommodation for small dogs.
Beds at the hotel are largely deemed comfortable, encouraging a good night's sleep, though some reported issues with ants and varied mattress firmness.
Ramada by Wyndham Santa Fe is considered a good value for money, meeting expectations for a three-star hotel, though it requires significant improvements in several areas to fully satisfy guests.
For business travelers, the hotel provides efficient service and adequate facilities but could benefit from enhancements such as functional business center equipment and power adaptors.
Accessibility features are positively reviewed, suggesting the hotel is a practical choice for guests with disabilities due to its well-lit areas and accessible ground-floor rooms.
In summary, the hotel offers satisfactory accommodations at a reasonable price with several positive features but has clear areas needing attention and improvement to elevate the overall guest experience.
Categories
The hotel's location is a highlight, providing quick access to Downtown Santa Fe, historic areas, main highways and local attractions like Meow Wolf. Guests appreciate the convenience of nearby stores, gas stations and restaurants, making it a practical choice for both leisure and business stays.
The breakfast experience is included in the stay and generally meets basic expectations with some guests enjoying the selection of items like waffles and cereals. However, there is room for improvement in variety and healthier options. The breakfast area can become crowded and may run out of food items, indicating potential inefficiencies in restocking and maintenance.
Rooms received mixed feedback. Guests appreciated the spaciousness, comfort and amenities such as large refrigerators and smart TVs. However, the maintenance and cleanliness of the rooms vary with some noting outdated furniture, dirty carpets and occasional pest sightings. Noise and maintenance issues were also recurrent concerns, underscoring the need for better upkeep.
Cleanliness reviews were similarly mixed. While many visitors found the rooms clean and comfortable, the hotel's common areas were frequently described as dirty and outdated. This inconsistency points to a need for better housekeeping practices.
Staff interactions are largely positive with many guests praising the friendliness and helpfulness of the staff, particularly those involved in check-in and housekeeping. Nevertheless, some guests experienced unhelpful or rude behavior from front desk staff, suggesting the potential for enhanced training and staffing adjustments.
The Wi-Fi service is hit-or-miss with some guests enjoying a reliable connection while others faced persistent connectivity issues. Similarly, the gym is appreciated for being clean but is let down by broken equipment, impacting the overall guest experience.
Parking is generally convenient with ample spaces, but some concerns regarding lighting and security were noted, particularly in the rear parking lot.
Families may find the hotel reasonably accommodating with features like family rooms and a pool, although the lack of connecting rooms and limited dining options could be challenging. Pet owners can appreciate the accommodation for small dogs.
Beds at the hotel are largely deemed comfortable, encouraging a good night's sleep, though some reported issues with ants and varied mattress firmness.
Ramada by Wyndham Santa Fe is considered a good value for money, meeting expectations for a three-star hotel, though it requires significant improvements in several areas to fully satisfy guests.
For business travelers, the hotel provides efficient service and adequate facilities but could benefit from enhancements such as functional business center equipment and power adaptors.
Accessibility features are positively reviewed, suggesting the hotel is a practical choice for guests with disabilities due to its well-lit areas and accessible ground-floor rooms.
In summary, the hotel offers satisfactory accommodations at a reasonable price with several positive features but has clear areas needing attention and improvement to elevate the overall guest experience.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
This hotel includes parking facilities for guests, simplifying travel and exploration of the city. The convenience of on-site parking is a definite advantage.
Accessible Hotel
Ramada by Wyndham Santa Fe is committed to providing accessible facilities under the American Disabilities Act. It offers mobility accessible rooms with a king bed, which are completely ADA compliant and include a refrigerator.
3-Star Hotel
This hotel offers free WiFi, free parking, and a seasonal outdoor pool. It is pet-friendly and close to attractions like Meow Wolf and Theaterwork Studio.
Hotel with Outdoor Pool
This hotel has a seasonal outdoor heated swimming pool. It is noted that the pool was temporarily closed due to Covid-19 in one source, but is generally listed with an outdoor pool.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Guest Reviews
Ramada by Wyndham Santa Fe benefits from a convenient and easily accessible location. Situated a short drive from Downtown Santa Fe, it provides quick routes to historic areas and main highways, making it an ideal spot for both leisure and work-related stays. The hotel's proximity to local attractions like Meow Wolf, shopping centers and restaurants adds to its appeal. Guests appreciate the variety of stores, gas stations and dining options within walking distance, enhancing the convenience of their stay. Additionally, the hotel is located on a main road, which makes it easy to find and navigate around. Despite being a bit farther from the historic city center, the central location allows for easy movement across Santa Fe, avoiding traffic bottlenecks. Overall, the combination of its good location and reasonable price makes it a practical choice for travelers.
When staying at Ramada by Wyndham Santa Fe, guests have a wide range of opinions about the breakfast offerings. Overall, the breakfast is included in the stay and many travelers appreciate this convenience. The positive aspects highlighted by guests include a good selection of items such as waffles, cereals, toast, yogurt, coffee and occasionally hot dishes like cheese omelettes on weekends. Some guests were particularly pleased with the fresh, well-supplied breakfast and found it filling and enjoyable, especially the waffles.
However, feedback also indicates a need for improvement in several areas. A recurring theme in the reviews is the lack of variety and the minimal selection provided. Items like pizza were served, which many found unconventional and unappealing for breakfast. Some guests noted the absence of decaffeinated coffee, fresh fruit and protein options, expressing a desire for healthier choices such as Greek yogurt, sourdough bread and alternative milk options.
Additionally, several reviews pointed out that the breakfast area can be small and crowded, leading to situations where food items quickly run out and are not restocked timely. Cleanliness and maintenance of the breakfast area also received mixed reviews with some finding it well-kept and others noting it needed more attention.
Despite these mixed reviews, the breakfast service at Ramada by Wyndham Santa Fe seems to meet the needs of budget-conscious travelers looking for basic, complimentary morning fare. For those with specific dietary preferences or looking for more substantial options, it may be worth considering alternatives or supplementing the meal with additional items from outside the hotel.
The rooms at Ramada by Wyndham Santa Fe received mixed feedback from guests. On the positive side, many guests appreciated the spaciousness, comfort and cleanliness of the rooms upon arrival. Features like large refrigerators, microwaves and smart TVs were well-received, adding convenience for longer stays. Numerous reviews highlighted the comfortable beds and the inclusion of necessary amenities such as coffee makers and microwaves. The rooms' size was often praised with several guests noting the ample storage space and overall pleasant environment.
However, the reviews also pointed out several areas needing improvement. A recurring issue was the outdated and worn-out condition of the rooms and furniture with many noting dirty carpets, stained chairs and old bedding. Cleanliness was inconsistent with some guests reporting dust, odors and sightings of ants and cockroaches. Noise was another significant concern, as thin walls made it difficult to escape the sounds from adjacent rooms and the street. Additionally, maintenance issues such as leaky fixtures, loose toilet seats and non-functional appliances were commonly mentioned.
While the hotel offers some redeeming qualities through its spacious, well-equipped rooms, it clearly requires better upkeep and more consistent housekeeping to enhance the overall guest experience.
At the Ramada by Wyndham in Santa Fe, guests generally find the beds to be comfortable and conducive to a good night's sleep. Multiple reviewers consistently mentioned the comfort of the mattresses, describing them as comfortable, firm and even "perfect" in some instances. The pillows also received positive feedback, being noted as soft and adding to the overall comfort experience. Large bed options, such as king-size beds, seemed to be a hit with visitors, offering plenty of space and a good night's rest.
However, experiences do vary; a few guests reported issues with ants and found some beds either too hard or saggy. Some mattresses were described as noisy or not supportive enough, leading to discomfort for some visitors. While many found the bedding clean and satisfactory, a couple of comments highlighted concerns with cleanliness, including dirty comforters and the bed coverings.
Overall, the general consensus leans towards a positive sleeping experience with most guests praising the comfortable beds and spacious sleeping arrangements at this Santa Fe hotel.
The cleanliness at Ramada by Wyndham Santa Fe receives mixed feedback from guests. Many visitors commend the rooms as clean, spacious and comfortable, which is a positive highlight. However, the hotel's common areas, including hallways, elevators and public spaces, are frequently described as dirty, outdated and in need of maintenance. Complaints range from stained carpets and worn-out furniture to unpleasant odors and visible dirt. Some guests reported specific cleanliness issues, such as dirty bathrooms, uncleaned rooms and dog waste in unexpected places.
The hotel does seem to provide clean accommodation on arrival and some find the overall hotel tidy with polite and helpful staff. However, there are notable inconsistencies in maintaining cleanliness throughout guests' stays. Public spaces appear neglected and there are references to the need for better housekeeping practices and updates to aging facilities. Despite the clean and comfortable rooms, these issues indicate that improvements in housekeeping and maintenance are required to enhance the overall guest experience.
The staff at Ramada by Wyndham Santa Fe exhibit a range of behaviors, creating a mixed but mostly positive experience for guests. Many reviewers noted the friendliness, helpfulness and accommodating nature of the staff with morning and check-in personnel often highlighted for their dedication and efficiency. Guests appreciated the smooth check-in process and the polite and courteous demeanor of the receptionists and housekeeping staff.
However, there were significant negative mentions of front desk staff being rude, unhelpful and occasionally unprofessional. Some reviews indicated that staff were overworked, leading to slower service and instances of unfriendliness. Despite these drawbacks, many guests found the staff to be pleasant, knowledgeable and responsive, contributing to an overall positive stay. Maintenance and cleaning staff were frequently praised for their effectiveness and courteousness, ensuring that issues were addressed promptly.
Overall, while the hotel staff is fundamentally hospitable and supportive, inconsistencies in service, particularly at the front desk, suggest opportunities for improvement in training and staffing levels to ensure a uniformly excellent guest experience.
The Wi-Fi experience at Ramada by Wyndham Santa Fe has its ups and downs according to guest reviews. Some visitors reported a perfect Wi-Fi connection and appreciated the internet speed, describing it as fast and reliable. Others mentioned enjoying good, adequate internet service and noted the presence of complimentary Wi-Fi and available USB chargers and data connections.
However, several guests faced issues. Some found the Wi-Fi service unreliable, experiencing outages and weak signals, which sometimes persisted for days. A few reviews mentioned difficulties with Wi-Fi codes provided by staff, necessitating room changes to resolve connectivity problems. Negative remarks also highlighted the lack of apology or alternative solutions when the internet was down. Despite these issues, positive feedback about cleanliness and some satisfactory internet experiences were noted, but overall, the Wi-Fi service seemed inconsistent.
The gym at Ramada by Wyndham Santa Fe offers a clean environment for guests. Visitors appreciated the presence of a workout room, highlighting it as a positive feature of the hotel. However, the gym equipment seemed to be in poor condition with most of the machines, including the treadmill, reported as broken. Some guests noted the gym was closed during their stay, which impacted their experience.
Visitors to Ramada by Wyndham Santa Fe generally found the parking experience to be convenient and adequate. Many highlighted the ease of parking and the ample availability of spaces, which facilitated a straightforward check-in process. The free parking, particularly in front of the hotel entrance, was appreciated by guests. The hotel offered good parking options on-site and the area was generally described as decent and well-lit, ensuring a sense of safety for guests.
However, some reviews noted several concerns. The rear parking lot was often mentioned as needing better lighting with areas described as dark and poorly illuminated. There were mentions of a "sketchy" atmosphere and occasional disturbances, such as the presence of homeless individuals, which contributed to a less secure feeling. Tight and limited parking spaces were also noted by a few guests with some suggesting the parking situation could occasionally be difficult and even neglected.
Despite these concerns, many guests did not encounter significant parking issues and found the parking experience to be satisfactory overall, fitting within the expectations for a convenient and accessible hotel parking facility.
The Ramada by Wyndham Santa Fe offers some features that may appeal to families traveling with kids. Family rooms are available, providing ample space for group stays and the pool is a popular spot for children to enjoy swimming. However, some visitors have noted the lack of connecting rooms, which could pose a challenge for those with older children. While safety devices are accessible, enhancing the sense of security, the hotel may not be the best choice for all families, as some reviews indicate it's not particularly family-friendly. Additionally, dining options appear to be limited and not frequently replenished. For those traveling with small pets, the hotel accommodates stays with small dogs, adding an extra layer of convenience for pet owners.
Ramada by Wyndham Santa Fe offers an excellent value for money, making it a popular choice for budget-conscious travelers. Despite its three-star rating, some guests found the quality to match that of a lower-star hotel. While the room prices provide a win for those seeking affordability, there are several areas where the hotel falls short.
The overall condition of the building appears shabby and in need of significant restoration. The facilities are described as old, worn and somewhat dirty with carpets and walls needing an upgrade from the 90s. The elevators can be smelly and the lack of bathtubs and necessary outlets or USB ports are notable downsides. Additionally, the comfort of the beds, including the pillows, left some guests wanting.
On the service side, the check-in process can be lengthy and the breakfast options, such as the breakfast pizza, have received unfavorable reviews. Although the hotel maintains that it meets the standard value for the price paid, many believe it falls below Ramada's typical standards and requires major improvements.
While it may not offer the high-end experience some might expect, Ramada by Wyndham Santa Fe remains a good choice for those prioritizing cost over luxury, offering decent accommodations that make it a suitable option within the local market.
Ramada by Wyndham Santa Fe caters well to business travelers, providing efficient services such as pre-check-in and a smooth check-out process. The business center, while present, has seen some issues, like a non-functioning computer and the absence of a printer, which are areas that could benefit from improvement. The staff is consistently described as friendly and helpful, contributing positively to the overall experience. Despite some shortcomings in soundproofing, the hotel remains a solid choice for those needing to work remotely. Recommendations include the installation of power adaptors to further assist business guests.
Ramada by Wyndham Santa Fe receives positive feedback for its accessibility features, making it a commendable choice for guests with disabilities. The hotel offers easy access from the street and well-lit parking areas, ensuring a hassle-free arrival. Guests found the handicap rooms on the ground floor to be easily accessible and the accessible bathrooms and shower facilities received praise for their good water pressure. Safety devices around the pool add an extra layer of security and the laundry area is conveniently reachable.
The check-in process is smooth and can sometimes be accommodated before the official time. Public areas are reported to be neat and clean with the restaurant being particularly easy to approach. The straightforward access to rooms and the overall ease of getting in and out are also highlighted positively.
However, there were occasional issues with room availability, as some guests noted that their pre-booked handicap rooms were not available upon arrival. Despite this, the hotel's accessible features are largely appreciated, providing a comfortable and accommodating stay for guests with disabilities.
The Ramada by Wyndham Santa Fe offers a generally pet-friendly orientation, welcoming guests traveling with dogs of various sizes. Though they accept pets, the hotel has specific weight restrictions, prohibiting dogs over 25 lbs and enforces a pet surcharge that some guests find exorbitant. The lack of disclosed pet fees left some visitors feeling uninformed, but the staff was accommodating in allowing pets to stay.
Dog-related disturbances were mentioned, including barking during the night, which could affect other guests' sleep. Guests noticed a lack of dedicated facilities for pets, such as green spaces and maintained dog areas, which detracts from the overall pet-friendly experience. The absence of leash requirements for service dogs also caused issues for some visitors. Despite these drawbacks, the property suits short temporary stays for guests with pets and maintains a non-smoking arrangement upon request.
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Location
Breakfast
However, feedback also indicates a need for improvement in several areas. A recurring theme in the reviews is the lack of variety and the minimal selection provided. Items like pizza were served, which many found unconventional and unappealing for breakfast. Some guests noted the absence of decaffeinated coffee, fresh fruit and protein options, expressing a desire for healthier choices such as Greek yogurt, sourdough bread and alternative milk options.
Additionally, several reviews pointed out that the breakfast area can be small and crowded, leading to situations where food items quickly run out and are not restocked timely. Cleanliness and maintenance of the breakfast area also received mixed reviews with some finding it well-kept and others noting it needed more attention.
Despite these mixed reviews, the breakfast service at Ramada by Wyndham Santa Fe seems to meet the needs of budget-conscious travelers looking for basic, complimentary morning fare. For those with specific dietary preferences or looking for more substantial options, it may be worth considering alternatives or supplementing the meal with additional items from outside the hotel.
Rooms
However, the reviews also pointed out several areas needing improvement. A recurring issue was the outdated and worn-out condition of the rooms and furniture with many noting dirty carpets, stained chairs and old bedding. Cleanliness was inconsistent with some guests reporting dust, odors and sightings of ants and cockroaches. Noise was another significant concern, as thin walls made it difficult to escape the sounds from adjacent rooms and the street. Additionally, maintenance issues such as leaky fixtures, loose toilet seats and non-functional appliances were commonly mentioned.
While the hotel offers some redeeming qualities through its spacious, well-equipped rooms, it clearly requires better upkeep and more consistent housekeeping to enhance the overall guest experience.
Beds
However, experiences do vary; a few guests reported issues with ants and found some beds either too hard or saggy. Some mattresses were described as noisy or not supportive enough, leading to discomfort for some visitors. While many found the bedding clean and satisfactory, a couple of comments highlighted concerns with cleanliness, including dirty comforters and the bed coverings.
Overall, the general consensus leans towards a positive sleeping experience with most guests praising the comfortable beds and spacious sleeping arrangements at this Santa Fe hotel.
Cleanliness
The hotel does seem to provide clean accommodation on arrival and some find the overall hotel tidy with polite and helpful staff. However, there are notable inconsistencies in maintaining cleanliness throughout guests' stays. Public spaces appear neglected and there are references to the need for better housekeeping practices and updates to aging facilities. Despite the clean and comfortable rooms, these issues indicate that improvements in housekeeping and maintenance are required to enhance the overall guest experience.
Staff
However, there were significant negative mentions of front desk staff being rude, unhelpful and occasionally unprofessional. Some reviews indicated that staff were overworked, leading to slower service and instances of unfriendliness. Despite these drawbacks, many guests found the staff to be pleasant, knowledgeable and responsive, contributing to an overall positive stay. Maintenance and cleaning staff were frequently praised for their effectiveness and courteousness, ensuring that issues were addressed promptly.
Overall, while the hotel staff is fundamentally hospitable and supportive, inconsistencies in service, particularly at the front desk, suggest opportunities for improvement in training and staffing levels to ensure a uniformly excellent guest experience.
Wi-Fi
However, several guests faced issues. Some found the Wi-Fi service unreliable, experiencing outages and weak signals, which sometimes persisted for days. A few reviews mentioned difficulties with Wi-Fi codes provided by staff, necessitating room changes to resolve connectivity problems. Negative remarks also highlighted the lack of apology or alternative solutions when the internet was down. Despite these issues, positive feedback about cleanliness and some satisfactory internet experiences were noted, but overall, the Wi-Fi service seemed inconsistent.
Gym
Parking
However, some reviews noted several concerns. The rear parking lot was often mentioned as needing better lighting with areas described as dark and poorly illuminated. There were mentions of a "sketchy" atmosphere and occasional disturbances, such as the presence of homeless individuals, which contributed to a less secure feeling. Tight and limited parking spaces were also noted by a few guests with some suggesting the parking situation could occasionally be difficult and even neglected.
Despite these concerns, many guests did not encounter significant parking issues and found the parking experience to be satisfactory overall, fitting within the expectations for a convenient and accessible hotel parking facility.
Family
3 Star
The overall condition of the building appears shabby and in need of significant restoration. The facilities are described as old, worn and somewhat dirty with carpets and walls needing an upgrade from the 90s. The elevators can be smelly and the lack of bathtubs and necessary outlets or USB ports are notable downsides. Additionally, the comfort of the beds, including the pillows, left some guests wanting.
On the service side, the check-in process can be lengthy and the breakfast options, such as the breakfast pizza, have received unfavorable reviews. Although the hotel maintains that it meets the standard value for the price paid, many believe it falls below Ramada's typical standards and requires major improvements.
While it may not offer the high-end experience some might expect, Ramada by Wyndham Santa Fe remains a good choice for those prioritizing cost over luxury, offering decent accommodations that make it a suitable option within the local market.
Business
Accessible
The check-in process is smooth and can sometimes be accommodated before the official time. Public areas are reported to be neat and clean with the restaurant being particularly easy to approach. The straightforward access to rooms and the overall ease of getting in and out are also highlighted positively.
However, there were occasional issues with room availability, as some guests noted that their pre-booked handicap rooms were not available upon arrival. Despite this, the hotel's accessible features are largely appreciated, providing a comfortable and accommodating stay for guests with disabilities.
Dog Friendly
Dog-related disturbances were mentioned, including barking during the night, which could affect other guests' sleep. Guests noticed a lack of dedicated facilities for pets, such as green spaces and maintained dog areas, which detracts from the overall pet-friendly experience. The absence of leash requirements for service dogs also caused issues for some visitors. Despite these drawbacks, the property suits short temporary stays for guests with pets and maintains a non-smoking arrangement upon request.
Yes, Ramada by Wyndham Santa Fe has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ramada by Wyndham Santa Fe.
Yes, Ramada by Wyndham Santa Fe welcomes dogs.
Yes, parking facilities are available at Ramada by Wyndham Santa Fe.
Yes, Ramada by Wyndham Santa Fe has a gym.
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