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Hotel Puerto Pelicano

Santa Marta , Calle 16 # 2 - 43, Centro Historico (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Puerto Pelicano in Santa Marta receives a host of positive reviews, particularly highlighting its exceptional location. Situated in the historic center, the hotel offers easy access to various attractions, including the Santa Marta Bay and the Gold Museum, as well as dining and nightlife options. Guests appreciate the peacefulness of the relatively quiet street amidst the city's vibrant energy, and the rooftop terrace provides a delightful vantage point to enjoy the cityscape.

The breakfast offerings at the hotel are frequently praised for their tastiness and efficiency, with guests enjoying a mix of homemade local and traditional options. Although some found the selection repetitive, most were satisfied with the quality and quantity provided, making for a pleasant start to the day.

Room reviews are generally positive, with guests appreciating the spacious and comfortable accommodations, augmented by effective air conditioning. Some room photos were found misleading, and issues like sound insulation and plumbing were occasionally mentioned. Nonetheless, the hotel's location and room size contribute to a positive overall experience, despite areas for improvement in maintenance.

Cleanliness is another strong point for Hotel Puerto Pelicano, often highlighted alongside commendations for the attentive staff. Public areas are described as well-maintained, enhancing the pleasant atmosphere. Some minor cleanliness issues were noted, but they don't detract significantly from the hotel's reputation for providing a neat and comfortable environment.

The staff at Hotel Puerto Pelicano are consistently celebrated for their friendliness and professionalism. Guests note the staff's dedication to ensuring a pleasant stay, with their warm hospitality enhancing the overall experience. The exceptional service from management to cleaning staff contributes to the welcoming atmosphere that guests frequently appreciate.

Regarding amenities, the hotel's wifi receives mixed reviews, performing adequately for most needs but occasionally lacking in consistency in certain areas. The rooftop pool is another highlight, offering a refreshing escape with stunning views, despite its modest size and occasional maintenance concerns. Guests particularly enjoy the serene ambiance and the polite staff presence that accompany this facility.

The proximity to the beach and nightlife further solidifies Hotel Puerto Pelicano's appeal, providing easy access to beachfront relaxation and a vibrant mix of local culinary and social offerings. The beds, generally described as large and comfortable, contribute to a satisfying sleep experience, though some improvements are desired in terms of comfort and pillow quality.

Overall, Hotel Puerto Pelicano is praised for its prime location, attentive service, and enjoyable facilities, making it an excellent choice for travelers looking to experience the cultural and social vibrancy of Santa Marta.
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Categories

Boutique-style Hotel

Situated in the historic center, this hotel offers a vibrant and colorful atmosphere. It's a great choice for travelers looking to immerse themselves in the local culture.

Romantic Hotel

Located in the historic center, this hotel offers a cozy and vibrant atmosphere. Its colorful decor and central location make it a great choice for couples seeking a lively yet intimate experience.

Hotel near Nightlife Spots

Located in the Centro Historico, this hotel places guests near the active nightlife scene. Its proximity to Parque de Los Novios and other entertainment venues makes it a great choice for nightlife seekers.

Small Hotel

Situated in the historic center, Hotel Puerto Pelicano offers a charming and intimate experience. Its central location and personalized service contribute to a cozy and memorable stay in Santa Marta.

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Cheap Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Quadruple Room The quadruple room provides air conditioning and a safe deposit box, as well as a private bathroom featuring a shower. The unit offers 2 beds.

Standard Double or Twin Room The twin/double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower. This twin/double room provides a flat-screen TV.

Superior Double Room The double room features air conditioning, a safe deposit box, a balcony with a quiet street view as well as a private bathroom boasting a shower. The unit has 1 bed.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower. Featuring a terrace with city views, this suite also offers a safe deposit box and a flat-screen TV. The unit offers 3 beds.

About Hotel Puerto Pelicano

License: 89046

Guest Reviews

8.4

Very Good

Location

Hotel Puerto Pelicano boasts an exceptional location, perfect for exploring the vibrant city of Santa Marta. Nestled in the historic center, guests are just steps away from a plethora of restaurants, shops, and key attractions such as the Santa Marta Bay, Simón Bolivar Park, and the Gold Museum. The hotel is conveniently situated on a relatively quiet street, providing a peaceful retreat amidst the bustling heart of the city. Its proximity to both the beach and nightlife ensures a dynamic stay. The hotel also features a beautiful rooftop terrace, allowing guests to relax and enjoy the cityscape. The friendly and attentive staff further enhance the guest experience, often highlighted alongside the convenient and ideal location. Overall, this hotel is a superb choice for those eager to immerse themselves in both the cultural and social offerings of Santa Marta, making it an excellent base for any traveler.

Breakfast

Hotel Puerto Pelicano receives praise for its breakfast offerings, which many guests describe positively. The morning meal is regularly highlighted for its tastiness and efficiency, with an attentive serving staff ensuring a pleasant experience. The breakfast is often homemade and made to order, featuring a mix of local and traditional options that include fruits, eggs, toast, and beverages such as juice and coffee. While the breakfast is commonly described as very good, delicious, and excellent, some guests note that the offerings can be repetitive, with limited variety in dishes. Despite occasional mentions of its monotony, the breakfast generally satisfies with its quality and sufficient quantity, providing a nice start to the day, complemented by the hotel's appealing facilities, such as a rooftop and pleasant setting.

Rooms

Hotel Puerto Pelicano has generally favorable reviews concerning the spaciousness and comfort of its rooms. Many guests appreciate the large, clean rooms that offer ample space for relaxation, along with comfortable beds which contribute to a pleasant stay. The air conditioning is mentioned as effective, providing a quiet environment conducive to resting.

Despite these positives, some aspects of the rooms could benefit from improvement. Issues such as misleading photos, lack of privacy between bathrooms and rooms, and occasional auditory disturbances due to poor sound insulation are noted. The maintenance aspects, like occasional plumbing issues and inadequate cleanliness, are highlighted by some visitors. Additionally, guests observed that parts of the facilities, including showers, often need better maintenance or renovation.

The hotel's location is praised for being central, enhancing the convenience for travelers. The aesthetic appeal of the surrounding patio and rooftop terrace adds to the overall experience. Although certain details such as lack of a fridge in rooms might be drawbacks, the overall impression is one of spacious comfort balanced with room for improvement in maintenance and amenities.

Beds

At Hotel Puerto Pelicano, guests have experienced varied comfort levels regarding the beds. Many visitors found the beds to be large and comfortable, with some describing them as quite comfortable and very good. Cleanliness and overall comfort were frequently noted, suggesting a general standard of quality in the bedding. However, some guests mentioned that beds composed of two single mattresses pushed together were less comfortable, and unevenness could be an issue, particularly for those sharing a bed. While the beds often garnered positive remarks, the pillows were identified as a common area needing improvement, with several reviews mentioning discomfort. Despite these mixed reviews on comfort, the consistent mention of clean and spacious beds speaks well of the hotel's commitment to guest satisfaction in this regard.

Cleanliness

Hotel Puerto Pelicano has received mixed feedback regarding cleanliness, but generally shines with positive remarks. Many guests commend the hotel for its spacious, clean, and comfortable rooms, often mentioning them as a safe and quiet haven. The staff frequently receives praise for their proactive and friendly approach to maintaining cleanliness throughout the hotel. Public areas are noted to be very clean, creating a pleasant atmosphere for guests, while the facilities stand out with their cleanliness and comfort. The location is often highlighted as excellent, complementing the overall neatness of the establishment.

However, some reviews suggest areas for improvement. While rooms are usually described as clean, there are mentions of specific issues, such as stained cushions, rough towels, and moldy showers. The reception area and some bedrooms might need more attention to detail to match the high standards expected by guests. Additionally, some facilities, like the outdoor jacuzzi, have faced criticism due to external factors like pigeons and dirt.

Despite these drawbacks, the hotel maintains a reputation for cleanliness and attentive service, offering a solid choice for those who value a clean and comfortable stay.

Staff

The reviews of Hotel Puerto Pelicano consistently praise the exceptional quality of the staff, highlighting their friendliness, helpfulness, and professionalism. Guests frequently commend the attentive and accommodating nature of the team, noting that they go above and beyond to ensure a pleasant stay. The positive interactions span across various roles, including management, receptionists, cleaning staff, and those serving breakfast. Each staff member seems eager to assist, fostering a welcoming atmosphere that makes guests feel at home. Particularly noteworthy is the consistent kindness and courteousness displayed, with many guests expressing gratitude for this warm hospitality. With service available around the clock, visitors repeatedly emphasize the remarkable dedication to guest satisfaction, making the staff at Hotel Puerto Pelicano one of its most praised attributes.

Wi-Fi

The reviews on the wifi at Hotel Puerto Pelicano present a mixed picture. While some guests noted that the wifi works properly throughout the hotel and described it as good, others highlighted issues, particularly on higher floors and in some rooms. The strength of the connection seems to vary, with a few guests expressing dissatisfaction, labeling it as the worst experienced or below average in certain areas. However, there are indications that for streaming apps and basic connectivity, the wifi generally performs reasonably well, especially in rooms with stronger connections. Overall, it seems the hotel offers functional wifi for most needs, but there might be occasional lapses in consistency.

Pool

Hotel Puerto Pelicano offers a distinct rooftop pool experience, perfect for those seeking a refreshing break amidst their explorations of Santa Marta. While the pool is often described as small, many guests find it to be a delightful addition, ideal for cooling off after a day of touring or simply relaxing in the mornings. The rooftop setting not only features a pool but also comes equipped with hammocks and rocking chairs, offering a serene space to unwind with views of the city center. Despite its modest size, the rooftop pool is celebrated for providing a refreshing escape and a fantastic area to relax. Some maintenance issues and occasional cleanliness concerns, like pigeons using the pool, were noted, yet the overall ambiance and the friendly staff enhance the positive experience, making the rooftop pool area one of the hotel's notable highlights.

Beach

Hotel Puerto Pelicano enjoys an enviable location that perfectly caters to beach and nightlife enthusiasts. Situated just a few minutes' walk from the shoreline, the hotel offers easy access to a nearby beach promenade, allowing guests to enjoy leisurely strolls along the water. The hotel's prime spot also places it within steps of the best streets for dining and nightlife, providing guests with a vibrant mix of restaurants, bars, and shops. This ideal positioning in the heart of a lively area makes it convenient for those seeking to combine beach relaxation with the bustling energy of a city. Whether one is inclined towards a beachfront experience or exploring local culinary delights, the hotel's central location effortlessly accommodates both.

Yes, Hotel Puerto Pelicano has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Puerto Pelicano.

No, Hotel Puerto Pelicano doesn't allow dogs.

No, parking facilities aren't available at Hotel Puerto Pelicano.

No, Hotel Puerto Pelicano doesn't have a gym.

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