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Summary of reviewsHotel San Millán enjoys a tranquil location on the outskirts of Santander, perfect for those seeking a serene and quiet environment. Its strategic positioning near the airport, ferry port and main highways makes it convenient for travelers with free parking and stunning views over the city. Despite being a bit distant from the city center, a short 10-15 minute drive makes downtown accessible for those with a vehicle.
The breakfast at Hotel San Millán receives positive feedback, praised for good quality and tasty food with hot dishes like scrambled or fried eggs made on the spot. Generous portions and varied items enhance the morning experience, bolstered by friendly and attentive staff. Even though some guests found the buffet lacking in variety and organization, the overall breakfast experience remains favorable.
Dinner options have mixed reviews with some appreciating the quality and affordability of weekday meals, including tasty omelets and sandwiches. However, the absence of a dinner menu on weekends and instances of slow or cold food service were noted as downsides. The restaurant’s menu largely lacks vegetarian or vegan options, but the dining experience during weekdays is positively mentioned by several guests.
The rooms at Hotel San Millán are spacious, clean and comfortable, often featuring great views and modern decor. Guests appreciate the cozy beds and well-equipped facilities, including a kitchenette and large gym. However, the hotel's age shows in certain areas with some rooms needing maintenance, particularly the bathrooms. Noise levels and outdated amenities could also be improved.
Cleanliness at the hotel is generally well-regarded with numerous mentions of spotless and well-maintained rooms. However, occasional lapses in specific areas like bathrooms and floors highlight a need for consistent maintenance. The professional and attentive staff significantly enhance the overall cleanliness experience, contributing positively to guest satisfaction.
The staff at Hotel San Millán receive abundant praise for their friendliness, helpfulness and professionalism. Guests often commend the exceptional customer service provided by the receptionists and other staff members, who go above and beyond to ensure a comfortable stay. Despite occasional slow service, the overall warm and welcoming demeanor of the staff is a notable highlight.
Free Wi-Fi at the hotel is generally well-received with most guests finding it reliable and effective, particularly in their rooms. Some guests, however, noted occasional issues with speed and signal strength, which could affect those needing a stable connection for remote work.
The hotel's spa receives mixed reviews. While some guests appreciate having access to the spa facilities, many criticize the additional cost, outdated condition and inconsistent maintenance. The gym, in contrast, is a standout feature, well-equipped and free for hotel guests, although it can be noisy due to external membership and fitness classes.
Parking at Hotel San Millán is a major advantage, frequently praised for its ample, free and easily accessible spaces. Although non-hotel visitors sometimes limit availability, the overall parking experience remains positive and convenient for most guests.
The hotel is family-friendly, offering spacious family rooms, cribs and pet-friendly amenities. This makes it an excellent choice for families and pet owners looking for a comfortable and accommodating stay.
In summary, while Hotel San Millán has areas needing improvement, it offers a tranquil atmosphere, spacious accommodations and a friendly environment, making it a practical choice for travelers, especially those with vehicles and families. Show more
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Categories
Hotel with Spa
The hotel is a popular choice with guests looking for spa hotels in Santander. It is praised for its excellent and clean rooms.
Dog Friendly Hotel
Located in Santander, this hotel is pet-friendly. It provides standard amenities suitable for guests traveling with pets.
Cheap Hotel
This hotel provides budget accommodation. It focuses on offering essential services for a comfortable stay.
Hotel with Gym
The hotel's gym is impressively large and well-equipped across two floors. This provides fitness enthusiasts with ample space and facilities for a comprehensive workout.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel for Yoga
3-Star Hotel
Room Types
Twin RoomThis room features a TV and a private bathroom with hairdryer and free toiletries.
Single RoomThis room features a TV and a private bathroom with hairdryer and free toiletries.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. This triple room offers a wardrobe, a flat-screen TV and mountain views. The unit has 3 beds.
ApartmentThis apartment features a wardrobe and a TV. The unit has 4 beds.
Guest Reviews
7.4
Good
Location
Hotel San Millán is situated on the outskirts of Santander, offering a serene and quiet environment. Its proximity to the airport and the ferry port makes it an excellent choice for travelers needing a convenient stopover. While it is somewhat distant from the city center, the location grants easy access by car and the availability of free parking is a noted advantage. The hotel's position on a hill provides guests with stunning views over Santander, adding to its appeal. For those traveling along the Camino de Santiago or needing to access main highways, the hotel is strategically situated. Though its remoteness implies a lack of nearby shops and restaurants, the tranquil setting is ideal for those looking to unwind in a peaceful area. Despite the distance from downtown, a drive of about 10-15 minutes will take you to the heart of Santander, making it a practical choice for those with a vehicle.
Breakfast
Hotel San Millán is praised for serving a generally good breakfast with many guests noting the quality and taste of the food as satisfactory. A standout feature includes the option to order hot dishes such as scrambled or fried eggs, which are made on the spot. The generous portions and availability of varied items, including a few continental options, contribute to a fulfilling experience. Attentive and friendly staff enhance the morning dining experience, though they sometimes struggle with replenishing the buffet promptly.
Despite the positive aspects, not everyone found the breakfast price justifiable. Some reviews mention that the buffet lacks variety and that certain items, like croissants, are stale on occasion. Additional criticisms touch on the organization of the breakfast service with remarks about long waits and occasional confusion regarding what can be ordered.
Breakfast at Hotel San Millán is not typically included in the room cost and carries an additional charge, which a few guests found expensive given the overall quality. However, the flexibility of having an on-site café where guests can grab a meal at any time without prior booking is appreciated.
Overall, while there are some areas for improvement, especially in terms of variety and service speed, the breakfast experience at Hotel San Millán remains a positive aspect for many guests, highlighted by good food quality and a friendly atmosphere.
Dinner
Reviews of the dinner options at Hotel San Millán present a mixed picture. The overall availability and quality of dining experiences appear to be inconsistent, especially during weekends when the cafeteria and restaurant services are notably absent. Guests have pointed out the lack of a dinner or lunch menu on weekends, requiring them to seek meals elsewhere. This has been a source of inconvenience for many, particularly those arriving late or staying over the weekend.
Despite these limitations, some guests found good value and quality during weekday dinners. The food, including omelets and sandwiches, received positive feedback for being both tasty and affordable. Additionally, the attentive and charming staff at the cafeteria occasionally went the extra mile, even serving after-hours meals to guests. However, there are also reports of slow service and instances where meals were served cold or lacked essential dining items like knives and forks.
The restaurant reportedly serves a wide selection of meals during its operating days with some guests praising the good food and excellent value. Yet, vegetarian and vegan options are notably missing and the menu can seem limited to items like burgers and sandwiches. Given these varied experiences, prospective guests might want to plan ahead for non-weekday stays to ensure dining needs are met.
Rooms
Hotel San Millán offers spacious rooms that consistently receive praise for their size, cleanliness and comfort. Guests appreciate the large, well-cleaned rooms, which often come with great views and modern decor. Many have found the beds comfortable and the rooms cozy and well-equipped, ideal for those needing ample space, whether for a group stay or simply for the comfort of it. The presence of facilities like a kitchenette, large gym and onsite cafe bar enhances the convenience for longer stays or those who favor self-catering options.
However, the hotel’s age is noticeable. Several guests have noted that the rooms and amenities are outdated and could benefit from renovation. The bathrooms, while spacious, often need maintenance and some guests reported issues such as low water pressure, broken fixtures and insufficient cleaning in certain areas. The noise level, both from within the hotel and the nearby gym, is also a common point of concern due to poor soundproofing.
Additional drawbacks mentioned include uncomfortable mattresses, insufficient heating and a lack of basic amenities like fridges and proper furniture in some rooms. Despite these issues, many guests found their stay adequate, appreciating the balance between room size, comfort and the provided services. For those who prioritize spacious accommodation and basic comfort over modern luxuries, Hotel San Millán offers a practical place to stay.
Beds
Guests at Hotel San Millán have a mixed experience when it comes to the beds. Many have found the beds to be very comfortable, spacious and a good value for money, offering a great night's sleep with comfortable mattresses. There are also positive remarks about the new mattresses being good and the hotel providing comfortable beds alongside additional amenities like food and water bowls for pets.
However, the reviews indicate several areas for improvement. Some guests reported that the mattresses were too soft, thin or old, leading to uncomfortable sleep. Issues such as beds being damp, broken, wobbly or having missing bolts were also mentioned. Several reviews highlighted discomfort due to the beds sagging, being uneven or not clean. Additionally, some guests noted the presence of dog hair on the beds, thin and flat pillows and the need for mattresses and bed bases to be upgraded.
In conclusion, while many guests had a pleasant experience with the comfortable and spacious beds, there are significant concerns about the condition and upkeep of the bedding that the hotel may need to address to ensure a consistently positive experience for all visitors.
Cleanliness
Hotel San Millán offers a variety of experiences when it comes to cleanliness with many visitors appreciating the well-maintained rooms and the overall sanitation. Numerous guests highlighted the clean and spacious rooms, often describing them as very clean, spotless and sanitized. The hotel's commitment to hygiene is noted with staff taking all necessary precautions and ensuring that rooms are cleaned thoroughly. The bedding and common areas also receive favorable mentions for their cleanliness.
However, feedback is mixed. Some areas, notably bathrooms and floors, have received criticism for being dirty or poorly maintained. Issues like dirty windows, worn-out floors and dusty corners are mentioned, as are specific examples such as dirty bath curtains and spider webs. Certain aspects of the hotel's facilities, including outdated and deteriorating elements like old wooden floors, carpets and bathroom amenities, have also been pointed out as needing urgent renovation.
Despite these maintenance issues, guests often laud the attentive and professional staff, which contributes positively to their stay. While overall cleanliness is generally reported to be good, there are occasional lapses that could impact a guest’s experience. The combination of clean, comfortable rooms and an attentive staff makes the Hotel San Millán a decent choice, especially if the maintenance issues are addressed.
Staff
Guest reviews of Hotel San Millán highlight the friendliness, helpfulness and attentiveness of the hotel staff. The receptionists are often described as charming, kind and professional with many guests noting the exceptional customer service they received. Staff members, including those in the cafeteria and cleaning crew, consistently exhibit a warm and welcoming demeanor, contributing positively to guests' stays. Despite occasional mentions of staff being stressed or slow service, the majority of reviews emphasize the positive interactions with a dedicated team that goes above and beyond to ensure comfort and satisfaction.
Many guests appreciated the efforts of specific staff members who provided thoughtful touches, such as preparing tea for a guest feeling unwell. Reviews reflect that the staff’s kindness extends throughout the hotel with particular praise for the receptionists who manage multiple tasks efficiently.
Cleanliness and maintenance of the hotel are highlighted with mentions of immaculate rooms and attentive housekeeping staff, although there were a few notes on noise from cleaning activities. Overall, staff friendliness, efficiency and attention to detail are recurring themes that significantly enhance the guest experience at Hotel San Millán.
Wi-Fi
Hotel San Millán offers free Wi-Fi to its guests with various comments praising its performance. Many guests reported that the Wi-Fi worked well with some noting it worked perfectly or was very good. Several reviews specify that the Wi-Fi connection was good in the rooms, contributing to a positive in-room experience. However, some guests experienced issues with the speed and reliability of the connection, mentioning slow internet, weak signals and occasional drops. While the Wi-Fi service has generally received good feedback, it might not be the best choice for those who need to rely on a stable connection for remote work.
Spa
Hotel San Millán offers a spa facility that has gathered mixed reviews from guests. While some appreciated the availability and value of the spa, many pointed out that it was not included in the room price and required an upfront fee of 10 euros per person. Several guests highlighted that the spa area, including the pool, seemed outdated and in need of renovation. The condition of the spa was described as a throwback to the 90s with some elements not functioning properly.
Many visitors found the spa to be smaller than expected and not quite fitting the traditional definition of a spa, likening it more to a small pool with a couple of fountains. The water temperature was noted to be on the cooler side, which might be refreshing for some but a downside for others. Cleanliness and maintenance appeared to be significant concerns with a few guests finding the space dirty and neglected.
Despite these drawbacks, some guests appreciated the presence of a sauna and the opportunity to relax after a day of exploring. Additionally, the attached gym offered coaching classes, providing another avenue for guest fitness and leisure.
In summary, while the spa has potential, its additional cost, dated condition and inconsistent maintenance have left many guests feeling underwhelmed. Visitors hoping for a luxurious spa experience might want to temper their expectations or consider other options.
Gym
Hotel San Millán's gym stands out among the facilities, boasting an impressively large, two-story setup. Fitness enthusiasts will find the gym very well-equipped with good facilities spanning across two floors. The gym's availability and the fact that it is included in the room price are frequently highlighted as major perks. Visitors appreciate the comprehensive and complete nature of the gym, which makes it a valuable addition to their stay.
However, the gym's open access to non-hotel guests brings a significant amount of noise and activity. Guests often mention disturbances caused by loud music and fitness classes that go on from early morning until late at night. Rooms located directly above or below the gym are particularly affected by the sounds of weights being dropped and people using the treadmills.
The presence of numerous gym members also leads to crowded conditions, impacting parking availability and the overall quietude of the hotel. Despite these noise concerns, those who prioritize fitness will find the gym facilities at Hotel San Millán to be quite attractive with the added convenience of being free of charge and well-maintained.
Parking
Hotel San Millán offers an impressive array of parking options for its guests. The convenience begins with the large, spacious and free parking available right at the hotel's doorstep. Guests consistently praise the ample parking space, describing it as very comfortable and easy to access, making it a hassle-free experience. The parking is not only extensive but also free, which is highly appreciated. For those arriving via ferry, the location boasts perfect parking just 10 minutes away.
Despite its many positives, some guests have pointed out challenges, especially during certain times when parking spaces can be limited due to non-hotel visitors using the facilities, such as the gym and spa. However, the overall consensus remains overwhelmingly positive with the majority of guests finding ample and convenient parking options available throughout their stay. This combination of accessibility, space and zero cost makes the parking experience at Hotel San Millán a strong point for travelers.
Family
Hotel San Millán offers a very family-friendly atmosphere, making it an ideal choice for a family stay. Guests frequently highlight the hotel’s accommodating family rooms, which are spacious enough to comfortably fit parents and children. Additionally, families will appreciate the convenience of amenities like cribs provided without extra charge and small fridges in the rooms.
The hotel is also pet-friendly with thoughtful touches such as doggie beds, bowls and even a dog call centre, making it an excellent option for pet owners. While some have mentioned challenges for pet owners, most find it a welcoming environment for their furry friends.
The hotel's cafeteria receives high praise for its variety of options, delicious omelettes and reasonable prices, enhancing the overall experience. Although the hotel is somewhat removed from central locations, the accessibility of parking makes it a convenient choice for those traveling with kids.
Overall, Hotel San Millán stands out for its family-friendly accommodations, making it a comfortable and practical choice for families traveling with children, pets or both.
3 Star
Hotel San Millán presents a mixed experience when it comes to its three-star rating, facilities and services. Many guests feel that the hotel falls short of the standard expectations for a 3-star establishment. Frequent comments suggest that the property might be better classified as a hostel with some describing it as shabby or in need of upgrades. The absence of facilities like a pool further amplifies this sentiment.
Despite the criticisms, there are positive aspects worth noting. The hotel offers good value for money, which is appreciated by budget-conscious travelers. It sufficiently meets the basic needs expected of a 3-star hotel and it does deliver a somewhat fitting experience for its star category when considering the price point. However, overall guest consensus indicates that Hotel San Millán might not fully embody the qualities typically associated with a 3-star hotel.
Business
Hotel San Millán offers several advantages for business travelers. It is considered functional for business purposes and provides a more economical option for those on work trips. The hotel features free Wi-Fi, which is essential for staying connected and early breakfast service to accommodate busy schedules. Although not found in an ideal business location, it is still a suitable base for both sightseeing in Santander and business activities. However, some areas such as work area space availability and certain business services could see improvements. The hotel prioritizes access and services towards its gym rather than business-oriented amenities, which may not align with the expectations of some business guests. Overall, while not perfect, Hotel San Millán provides a reasonably good setting for business travelers looking for budget-friendly options.
Accessible
Hotel San Millán offers several amenities that cater to accessibility needs, making it a suitable choice for certain travelers, including those with disabilities. The hotel boasts a wheelchair-friendly environment with facilities designed to aid productivity and comfort. Bathrooms are fully accessible and the well-designed shower trays provide an added level of convenience. It's also noted that the hotel is pet-friendly, adding a layer of accessibility for those traveling with animals.
The location is convenient, accessible by main roads and highways and parking is generally easy. Guests also highlighted the hotel’s accessibility for a quick stay and suitability for small families. However, some guests experienced difficulties with parking when accompanied by a wheelchair, indicating potential challenges in this aspect. Despite this, the accessible environment and friendly service make Hotel San Millán a practical choice for many travelers.
Dog Friendly
Hotel San Millán has garnered praise for being exceedingly pet-friendly, making it an excellent choice for travelers accompanied by their furry friends. The hotel permits pets and extends a warm welcome to them, ensuring they feel as valued as their human companions. Pet owners noted that the hotel provides thoughtful amenities such as dog beds and water/food bowls upon arrival to enhance their stay. The pet area is highly regarded as being suitable for dogs and guests appreciate the ability to use shared spaces like the terrace and cafeteria with their pets.
The hotel’s staff is commended for their attention to detail and for creating a hospitable environment for both pets and their owners. While most reviews express satisfaction with the pet-related services, some mention minor drawbacks such as the absence of air conditioning in rooms. Nevertheless, the overall sentiment highlights the hotel's commitment to ensuring a pleasant stay for guests and their pets. The scenic views and convenient location add to the hotel's appeal, making it a favored choice for pet owners who seek comfort and ease during their travels.
No, Hotel San Millán doesn't have any pool.
Yes, a spa is available at Hotel San Millán.
Yes, Hotel San Millán welcomes dogs.
Yes, parking facilities are available at Hotel San Millán.